Attachment 01 - Statement of Work dated 9 Jan 2026.pdf

Statement of Work

Revision 01, 07 January 2026

Revision 02, 09 January 2026

1. DESCRIPTION OF SERVICES. The contractor is responsible with installing the smart locker system at the location specified by the government. The lockers will be assembled and firmly secured to the ground to deter tampering. Before installation, the contractor will conduct a site visit to determine the optimal setup for the area. After installation, the system must be integrated with software that enables users to receive notifications and access their packages effortlessly. Additionally, the contractor will offer training to both staff and users to enhance the advantages of the locker system, ensuring a seamless transition and continued satisfaction.

2. EQUIPMENT. The lockers shall have 16 or 18-gauge double reinforced cold-rolled steel construction or any compatible material that can meet the requirement. Operational conditions: temperature -13°to +122°F -humidity up to 100% noncondensing, rain, salt, and wind (category 3 cyclone) resistant, control towers feature an industrial-grade touchscreen, a camera for photo capture that will face outward towards the member, a keypad, a scanner for supporting barcode or QR code. If personal information is used for access into the lockers, the system will have safeguards to protect one’s identity and any controlled unclassified information (CUI) through data encryption. The speakers, camera and touchscreen shall be optimized for full functionality in bright sun, heat and cold conditions. Kiosk and screen are temperature controlled for operation in extreme conditions. Standard awnings need to provide users additional protection from outdoor elements and come with built-in lights, Each compartment or door shall have sensors to detect packages and other items. The software shall offer integration capabilities, user-friendly interfaces, and reliable security features.

Additionally, it shall enable real-time alerts for users regarding locker status and access permissions while ensuring seamless interaction with the locker hardware, and support various authentication methods to enhance security and user convenience

2.1. INSTALLATION. Installation of the locker system will be at the Deployment Processing Center (Bldg 1518). The government will supply access to facilities for 8 hours per day to conduct installation and training activities. The installation should include the total number of lockers that should be between 18 and 22, depending on the dimensions specified by the vendor, which must fit within a space of approximately W362" x H80" x D24" in the designated outdoor area. This configuration is crucial for storing the general-purpose mobility bag (A bag) and the chemical warfare bags (C bags) that will be accessible in the lockers after hours. The dimensions of the individual bags are as follows: A-bag: 24" x 20" x 20" - C-bag:

24" x 15" x 15". Each locker must be sized to accommodate both bags simultaneously. The contractor must include 1 year of maintenance/repairs in their quote.

2.1.2. ANNUAL SUBSCRIPTION. The annual subscription for the operation of a smart locker system shall maintain the core "smart" functions of the systems software, security, and support. This is to ensure continuous security with the necessary updates, to guarantee reliability and uptime through subscription. The subscription in short shall keep the system secure, reliable, and efficient.

2.1.3 ANNUAL SUPPORT & MAINTENANCE. Annual preventative and

corrective maintenance for the locker system's hardware and software. Services include all necessary repairs, upgrades, and technical support. Annual support and maintenance for a smart locker system shall ensure its longevity, reliability, and security. This is to prevent operational disruptions and security vulnerabilities by addressing both hardware and software issues before they escalate. The key benefits of regular maintenance include enhanced security through software updates, increased reliability by reducing downtime, and improved operational efficiency.

This will lead to long-term cost savings by preventing major repairs and extending the system's lifespan. This plan shall address mechanical failures, software glitches, and security breaches. The plan shall cover all essential components, from the physical lockers and digital locks to the control column and software, ensuring the entire system functions optimally.

GENERAL INFORMATION

2.2. Contract Personnel/Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer prior to the contract start date.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager and alternate or alternates must be able to read, write, speak, and understand the English language.

2.3. Contractor Employees. Contractor personnel shall comply with all installation and facility safety and security regulations, as well as the health, safety, and security provisions of the contract. Contractor personnel shall report security or safety problems to the Security Police or Contracting Officer (CO) as appropriate.

2.4. Place of Performance. Contract performance will occur at the 20th Logistics Readiness Squadron. Delivery and installation of equipment shall be the responsibility of the receiver with coordination of the contractor.

2.5. Hours of Operations. Normal operation is Monday through Friday, 0700 to 1600, except for Federal holidays. There may be mission situations that require the contractor to work other than normal hours. Some of these situations are military exercises, contingency operations, or weather emergencies. When the contractor’s access to a work area conflicts with an Air Force mission requirement, the contractor shall schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal duty hours.

2.6. Security Requirements. N/A

2.7. Contractor Base Pass and Identification, Special Clearances, and Vehicle Passes.

The contractor shall work with the end user to obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation. Ten (10) business days prior to arrival, the Contractor will be responsible for obtaining written permission/ signature from each person’s name submitted for a background check to be completed. If a background check cannot be completed, entry onto the installation cannot be granted. Contact the installation site POC for further guidance.

2.8. Contractor-owned Vehicle Searches. Contractor-owned vehicles are subject to 100% security search prior to installation access.

2.9. Traffic Regulations. Contractor personnel shall comply with all base traffic regulations and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of cell phones, except hands-free phones, is prohibited while driving on Shaw AFB.

2.10. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within contractorowned vehicles or privately owned vehicles while on Shaw Air Force Base.

2.11. Reporting Requirements. Contractor personnel shall immediately report any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information to an appropriate Government authority.

2.12. Safety. Contractor personnel shall comply with all applicable laws and safety regulations. Compliance with Occupational Safety and Health Administration (OSHA) and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities.

2.13. Materials storage and clean up. Upon completion of work the contractor must ensure all debris from the work site has been removed and properly disposed of and the site be sanitized to the level it was given. Prior to the acceptance of the completed project, the contractor must arrange through the Combat Arms NCOIC for the appropriate inspections for the acceptance of work to make sure the system is up and running properly and the equipment is professionally and neatly installed.

2.14. Deliverables. Set-up shall be completed within 1 weeks on beginning work onsite. The contractor shall protect government property on hand to prevent damage during the period the property is under the control or in possession of the contractor.