Attachment 01 - Performance Work Statement.pdf
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- Attached to
- ACU Maintenance
- Solicitation number
- FA500426Q0001
About this file
This Performance Work Statement (PWS) details maintenance services for Avionics Cooling Units and Service Pits at Eielson Air Force Base in Alaska. The contract covers preventative maintenance and repair of cooling units manufactured by Northern Air, TwistAero, and BGSE Group, located in various hangars and weather shelters. The performance period spans one base year from March 1, 2026 to February 28, 2027, with two additional 12-month option years.
The contractor will be responsible for quarterly and annual preventive maintenance inspections, routine and emergency service calls, and comprehensive equipment monitoring. Key requirements include performing maintenance according to manufacturer recommendations, submitting detailed repair recommendations within 24 hours, and maintaining a 48-hour response time for routine service calls. The PWS emphasizes safety, compliance with federal regulations, and mission-critical equipment performance. Maintenance will include visual inspections, cleaning, electrical system checks, refrigerant leak detection, and operational testing of cooling units and service pits across multiple base facilities.
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EIELSON AFB
ALASKA
PERFORMANCE WORK STATEMENT: AVIONICS COOLING UNITS AND
SERVICE PITS
PWS: Avionics Cooling Units and Service Pits, Eielson, AFB – Alaska Version 1.1 (23 June 2025)
AVIONICS COOLING UNITS AND SERVICE PITS
TABLE OF CONTENTS
1. DESCRIPTION OF SERVICES
2. PERIOD OF PERFORMANCE
3. PREVENTIVE MAINTENANCE SERVICES
4. REPAIR SERVICE CALLS
a. Routine Service Calls
b. Emergency Service Calls
c. Repair Service Requirements
5. VOLUNTARY PROTECTION PROGRAM
6. SAFETY
7. SOLID WASTE COLLECTION AND DISPOSAL
a. EAFB Contractor Hazardous Waste Quality Generator Training
8. SECURITY REQUIREMENTS
a. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes
b. Servicing of Equipment
9. PERSONNEL
10. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT
COMMANDER
11. WARRANTY
12. CONTRACTING OFFICER REPRESENTATIVE (COR)
13. EQUIPMENT LISTING
14. YEARLY SCHEDULE
15. SERVICES SUMMARY
16. PROVISIONS
17. FEDERAL HOLIDAYS
18. BASE CLOSURES
19. CHANGES TO THE PWS
20. EMERGENCY MEDICAL SERVICE
a. Trafic Laws
b. Weapons, Firearms, and Ammunition
c. Reporting Requirements
d. Physical Security
Appendix A – Maps and/or Site Plans
1. DESCRIPTION OF SERVICES: The contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to perform preventative maintenance, inspect, and service the Avionics Cooling Units in a manner thatwill ensure dependable and safe operation of the equipment identified in this contract at Eielson AFB, AK.. The contractor’s performance will be based on the Contracting Officer’s (CO) evaluation and Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and of the results required by the Service Summary (SS) and not the frequency or method of performance. The evaluation of results will be based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.
2. PERIOD OF PERFORMANCE: Period of Performance (PoP) shall be for one (1) Base Year of 12 months and 2 (2), 12-month option years. The PoP reads as follows:
a. Base Year: 1 March 2026 – 28 Febuary 2027
b. Option Year 01: 1 March 2027 – 29 Febuary 2028
c. Option Year 02: 1 March 2028 – 28 Febuary 2029
3. PREVENTIVE MAINTENANCE SERVICES: The Contractor shall perform preventative maintenance, inspect, and service the
Avionics Cooling Units on a quarterly basis. The inspections will be performed over a calendar year and consist of three quarterly inspections and one annual inspection in accordance with the attached schedule. The contractor shall follow the manufacturer’s recommnendations listed in the O&M manuals. The contractor shall provide a quarterly report to include the checklist below (in Apendix A) and incorporate information from the O&M manuals describing the status of all equipment. Any items discovered defective listed under the quarterly or annual maintenance schedules, outside of the acomplished preventative maintenance, will be communicated to the Contracting Officer Representative (COR) and Contracting Officer (CO). A written recommendation of repair, to include a detailed cost estimate (parts cost, additional labor cost, and any applicable expenses), will be submitted to the COR and CO within 5 days of the scheduled PM. The recommendation of repair shall include hangar number, identification of systems, location within building, maintenance workperformed, repairs needed (with detailed quote), date of inspection, inspector, and an assessment of the equipment being worked on. The CO will evaluate the recommended repair and notify the contractor of their decision. If the recommended repair is approved by the CO, the contractor will be notified with a written notice. No work will be authorized without express written notification from the CO.
4. REPAIR SERVICE CALLS: The contractor shall provide no more than 2 phone numbers, with voice mail, and 1 email address for points of contact during normal business hours of Monday through Friday 07:00 – 17:00. If a service call is required (a requirement identified outside of the PM schedule, or PM scheduled repair) the CO will place a call and send an email to the provided points of contact. The contractor shall have 24 hours to respond and make contact with the COR or CO to address the issue. If the contractor is required to physically respond to the service call, they will follow the requirements listed under the routine or emergency service requirements listed below.
a. Routine Repair Service Calls: Performed on an as required basis with response time not to exceed 48 hours Monday through
Friday. ROUTINE Repair Service Calls: Performed on an as required basis with response time not to exceed 48 hours Monday through Friday. ROUTINE service calls will require a written Letter of Recommendation Repairs (LLR), to include a detailed cost estimate (parts cost, additional labor cost, and any applicable expenses), will be submitted to the COR and CO within 24 HOURS of arriving on site.
b. Emergency Service Calls: Emergency calls are defined as calls made for services when equipment failures constitute a danger to personnel, threaten to damage property, or threaten to disrupt activity, operations, and/or training missions. An example would be an electrical defect which could cause fire or shock. EMERGENCY repair service response time will not exceed 24 hours Monday through Friday. EMERGENCY Repair Service Calls: Performed on an as required basis with response time not to exceed 24 hours Monday through Friday. EMERGENCY service calls will require a written Letter of Recommendation Repairs (LLR), to include a detailed cost estimate (parts cost, additional labor cost, and any applicable expenses), will be submitted to the COR and CO within 24 HOURS of ariving on site.
c. Repair Service Requirements: A written Letter of Recommendation Repairs (LLR) will be required for all service calls. The LLR shall include a detailed listing of all components as well as suggested sources of procurement and lead time for arrival on site.
• The Contractor will the supply the COR and CO a specific reference identifying which components requiring repair are out of compliance with manufacturer requirements and/or recommendations. These may include any and all components in a non-serviceable condition in accordance with manufacturer requirements/recommendations or component defects that, according to the Contractor’s opinion, require attention.
• Each LRR shall also include a description of the component’s condition, recommended repair or replacement, a cost proposal and estimated time to complete the recommended work and the Contractor’s opinion why the repair and/or replacement is necessary.
• The recommendation of repair shall include hangar number, identification of systems, location within building, maintenance workperformed, repairs needed (with detailed quote), date of inspection, inspector, and an assessment of the equipment being worked on. Each cost proposal shall show all itemized material(s) and subcontractor costs, if any, as well as labor hours and rates.
• The CO will review the information provided by the Contractor and decide whether or not a Notice to Proceed will be issued to proceed with the repair(s). No work shall commence until the Contractor has received approval from the CO via the Notice to Proceed. The CO may deviate from issuing a Notice to Proceed in accordance with this PWS, but only in rare and limited circumstances. Any LRR approved for work shall not preclude the Contractor from performing other service requirements in this PWS.
• At the conclusion of the repair service, the contractor shall submit an itemized report to the COR and CO within three
(3) days. The report shall include hangar number, identification of systems,location within building, maintenance work performed, detailed cost of service, date of service, inspector, and overall condition ofeach piece of equipment under this contract.
5. VOLUNTARY PROTECTION PROGRAM: The contractor shall perform work in a safe manner as required by OSHArequirements.
Provide a verbal report to the COR immediately upon occurrence of damage to Government property or an accidentresulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR within five calendar days of each occurrence. Detailed information on Voluntary Protection Plan(VPP) is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html
6. SAFETY: The contractor shall provide and place signage as needed to safely cordon areas where the equipment is beingmaintained.
These clear zones shall be completely void of people and equipment not directly involved in the maintenance of theequipment. During inspection, service, maintenance, or repairs, each affected piece of equipment shall be suitably identified as beingout of service and all warnings and cautions will be followed. This placard placement shall also include switches, controls, breakers,etc. The contractor shall ensure no FOD is spread.
7. SOLID WASTE COLLECTION AND DISPOSAL: The Contractor shall use Contractor supplied, bulk containers to dispose of any and all waste generated from performance of services outlined in this PWS. The Contractor shall adhere to all base level recycling programs, as well as the Resource Conservation and Recovery Act Regulations provided by the EPA and all DEC state regulations.
a. EAFB Contractor Hazardous Waste Quality Generator Training: All contractors performing work on Eielson AFB, Alaska must receive hazardous waste training, including but not limited to, initial and annual refresher training. This training complies with 40 CFR 262.17(a)(7). At a minimum, a primary and an alternate point of contact must attend this training. The training will cover waste management and disposal requirements for solid and hazardous waste handling, including aerosol can use and lamp disposal, along with explaining how contractors are co-generators of hazardous waste with EAFB, AK.
Hazardous waste training is a federal requirement and must be completed on an annual basis. Coordination of hazardous waste training will be conducted with the contractor and COR upon contract award.
8. SECURITY REQUIREMENTS:
a. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes: The Contractor shall be responsible for and shall pay for obtaining all necessary clearances, cards, passes, decals, or other items required for access of contractor personnel and vehicles to the base or other areas where work will be performed. The Contractor shall be required to apply for vehicle and personnel identification media at the Base Pass and Registration Section. Upon completion or termination of the contract, the contractor shall ensure all vehicle and personnel identification media are surrendered to the Base Pass and Registration Section. The contractor shall obtain the following pass and identification items: Flight line authorization and pass (Flight Line Passes shall be obtained from Base OPS, 2827 Flight line Ave) and Eielson Vehicle Pass.
b. Servicing of Equipment: Equipment located in restricted areas, the using organization shall provide suitable escort personnel for the contractor. The contractor shall maintain a current listing of employees. The list will include employee name(s), date(s) of birth, anddriver(s) license number. This list shall be validated by the COR and provided to the CO at the contract start date.
An updated listing shall be provided upon change of employees.
9. PERSONNEL. Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected shall be such that identifies personnel easily and quickly for reasons of safety and personal protection. The government is authorized to restrict the employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.
10. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR
OVERSEAS COMBATANT COMMANDER In the event a crisis is declared in the United States affecting the local area, the contractor shall continue to perform ALL SERVICES in accordance with this contract. These services are essential due to the lack of available government personnel to immediately perform them.
11. WARRANTY: The contractor shall warrant all contractor installed parts and all contractor workmanship for a period of one yearfrom the date of acceptance by the government. The contractor shall repair or replace, at his or her expense, any materials thatbecome defective during the warranty period. Warranties shall not apply where the damage or failed materials results from abuse ornegligence by the government.
12. CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. 1.9 CONTRACT MANAGER. The contract manager or alternate(s) shall be available during normal duty hours to meet on the installation within 2 hours with the government personnel designated by the CO or the COR to discuss problem areas. The Contractor shall provide the CO telephone number(s) where surveillance results and complaints can be reported. The Contractor shall also provide to the CO the names and phone numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information shall be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.
13. EQUIPMENT LISTING:
FACILITY EQUIPMENT QUANTITY
EIE 376 Propulsion/Mx Hangar (Bldg 1361)
Northern Air –
PCAF35SMAJ1S
EIE 376 Propulsion/Mx Hangar (Bldg 1361)
BGSE Group Service Pits 4
EIE 378 16 Bay Wx Shelter #1 (Bldg 1362)
TwistAero – ACU030480WH 8
EIE 379 Squad Ops 2 Hangar (Bldg 1358)
Northern Air –
PCAF35SMAJ1S
EIE 379 Squad Ops 2 Hangar (Bldg 1358)
BGSE Group Service Pits 4
EIE 382 16 Bay Wx Shelter #2 (Bldg 1364)
TwistAero – ACU030480WH 8
EIE 393 8 Bay Wx Shelter (Bldg
TwistAero – ACU030480WH 2
14. YEARLY SCHEDULE:
Base Year 1 March 2026 – 28 Febuary 2027 •1st Visit in September Quarterly Service PM •2nd Visit in December Full Service PM on all equipment •3rd Visit in March Quarterly Service PM •4th Visit in June Quarterly Service PM
Option Year One 1 March 2027 – 29 Febuary 2028 •1st Visit in September Quarterly Service PM •2nd Visit in December Full Service PM on all equipment •3rd Visit in March Quarterly Service PM •4th Visit in June Quarterly Service PM
Option Year Two 1 March 2028 – 28 Febuary 2029 •1st Visit in September Quarterly Service PM •2nd Visit in December Full Service PM on all equipment •3rd Visit in March Quarterly Service PM
•4th Visit in June Quarterly Service PM
15. SERVICES SUMMARY: The contract service requirements are summarized inperformance objectives that relate directly to mission essential items. The performance thresholdbriefly describes the minimally acceptable levels of service required for each requirement.
TheServices Summary (SS) and the contractor’s Quality Control Plan provide information oncontract requirements, the expected level of contractor performance and the expected method ofgovernment validation and confirmation of services provided. These thresholds are critical tomission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms andConditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.During the first initial 30 days of the contract, two additional errors on each work shall beallowed in an effort to identify normal phase-in problems.
SS# Service Summary Standards/AQLs Inspections
Full and Quarterly Preventive Maintenance. Maintenance and repairs are made IAW manufacturer’s current recommendations and specifications. Perform PMI within the specified time
Preventive maintenance is performed within the specified time 100% of the time.
INSPECTION OF REPORTS
CUSTOMER COMPLAINT
PERIODIC INSPECTION
Response time not to exceed 48 hours Monday through Friday Response of service calls are timely 100% of the time.
Parts Reimbursement. Estimated cost proposals received within 24 hours for service calls including parts and labor.
All cost proposals are timely 100% of the time
INSPECTION OF REPORTS
16. PROVISIONS: The government will provide an open hangar parking location to perform and verify operational checks. The government will also supply available utilities at no cost.
17. FEDERAL HOLIDAYS: Federal holidays within the applicable calendar year at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.
18. BASE CLOSURES. Work scheduled but not accomplished because of base closure due to weather, exercises, or mission, shall be accomplished as soon as possible after reopening the base.
19. CHANGES TO THE PWS: No changes to this PWS will be allowed without the Contracting Officer’s approval.
20. EMERGENCY MEDICAL SERVICE. The Government will provide emergency medical treatment and emergency patient transportation service for contractor personnel who are injured or become critically ill while at EAFB. Treated personnel will be responsible for reimbursing the Government for the cost of medical treatment and patient transportation at the current inpatient or outpatient treatment rate. ADDITIONAL
CONTRACTOR RESPONSIBILITIES:
a. TRAFFIC LAWS The Contractor and its employees shall comply with base traffic regulations. PWS: Grease Traps & Oil- Water Separator, Eielson, AFB – Alaska Version 1.0 (2022) Page 10 of 29
b. WEAPONS, FIREARMS, AND AMMUNITION Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on Eielson AFB.
c. REPORTING REQUIREMENTS Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, Contractor personnel, resources, and classified or unclassified defense information.
d. PHYSICAL SECURITY The Contractor shall be responsible for safeguarding all government property and controlled forms provided for Contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.
Appendix A – Maps and/or Site Plans The Government will provide the contractor with a base map after contract award. Site photos can be provided if requested.
GENERAL: All quarterly and annual preventative maintenance, inspections, and servicing will be accomplished inaccordance with the O&M manuals and the schedule below, where applicable.
ACU QUARTERLY PREVENTIVE MAINTENANCE CHECKLIST
Visually check for missing or worn hardware.
Description Good Repaired Need Reopair Beyone PMI
Mechanic
Visually inspect outside paint and surface condition. Check for rust, corrosion, or body damage.
Visually check filter cleanliness. Check both sides. If any accumulated dust or dirt is observed, will clean.
Visually check for refrigerant leaks.
Check condenser fans and moving equipment for audible abnormal noise.
Visually inspect control panel for missing or damaged indicators.
Visually inspect the condenser coils for cleanliness. If dust and dirt have accumulated between the fins, will blow out with compressor air and dose down with water.
Visually check the oil level in the compressor or sight glass.
Check the color of the indicator element in the center of the refrigerant sight gauge.
Visually check each refrigeration drier for appearance and temperature. If the dryer is frosted or if there is perceptible temperature change between the liquid line entering and leaving the drier, will report such condition and submit a price proposal to replace the dryer.
Visually check refrigerant lines. Check the lines for wear and vibration. Support them as necessary. Check refrigerant line support and braces to make certain they are not wearing or cutting the refrigeration line. Wipe clean and tighten nuts at valve connections as necessary.
Visually check air passageways inside unit for obstructions.
Listen for any abnormal noise or vibration. Find the cause and repair. If repair requires replacement parts, report such condition and submit a price proposal to replace.
Check for erratic operation such as the following: Fan cycling and compressor cycling.
Check air ducts for holes, tears, abrasion wear or leaks.
Check all wiring for tightness. Re-tighten all high voltage terminals.
External Gaskets: Check wear on external gaskets.
Check contactors for abnormal wear.
Check motors for free rotation. Grease motor bearings as needed.
ACU ANNUAL PREVENTIVE MAINTENANCE CHECKLIST
Check the electrical control panel to see that the overloads and circuit breakers are functioning properly. Look for burn marks on the cabinet and compartments that might indicate possible short and check on all contactors.
Check all high voltage wiring connections for loose or corroded connections. Re- torque all high voltage connections.
Clean Condenser Coils.
Clean evaporator and hoses
Fuses: Check for continuity.
Contactors: Check for normal operation.
Pressure switches: Check for proper readings.
Software: Check existing version and report if updates are required.
Operate unit for one hour and record readings every 10 minutes.
Record readings.
Verify that P/N 507206 (WLDMT COVER OUTLET 8 TEST 3” DIA) in the back door of the unit.
Service PIT QUARTERLY PREVENTIVE MAINTENANCE CHECKLIST
Vacuum clean the PIT.
Hatch Gaskets: Make sure gaskets are free from debris and not ripped.
Gas Spring: Make sure no oil is leaking from gas springs, they are fastened tightly and the extension rods are not bent.
External Cables: Inspect for nicks, unusual wear and tear, damage, or lose connections.
Push Buttons: Check for operation.
Check and clean the limit switches in the PIT.
Limit Switch: Check to make sure limit switch is in good working order and no adjustments are needed.
Service PIT ANNUAL PREVENTIVE MAINTENANCE CHECKLIST
All electrical connections: Check to make sure all internal electrical connections are still tight and cables and wires are in good condition.
Hose connections: Check hose connections and condition of hose.
General corrosion inspection: Check all surfaces of PIT looking for any sign of corrosion.
File details come from the government source that posted it. Updated .