Attachment 0003 PWS Appendix A DRAFT.xlsx

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Attached to
Satellite Maintenance Center Federal contract opportunity
Solicitation number
W15QKN-21-R-0076
Issued by
Department of the Army Materiel Command Contracting Command Picatinny Arsenal

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Attachment 0004 RFI Capability Questions.pdf PDF
Attachment 0002 CDRLS Updated 18 Feb DRAFT.pdf PDF
Attachment 0001 PWS Updated 18 Feb DRAFT.pdf PDF

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SMC Category Description

Labor Category
Category NumberPara #CategorySkills RequiredAdditional Documents RequiredEducation LevelDegree in (Preferred)Minimum years of ExperienceSubstitutionsSample Description of Work performed
3.10.1Logistical Support
13.10.1.2Warehouse SupportShall have knowledge of how to perform asset tracking. Shall have knowledge of how to ship assets commericially and through the military system. Shall have knowledge of military logistics requirements. Shall have knowledge of asset tracking softwareResume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications.High school diploma or GED equivalent.Logistics/Management4 years experience in preparing/editing DOD technical documents, supply, purchasing, provisioning, design, and reliability, availability and maintainability (RAM) analysis of complex mechanical and electronics systems/equipment.Information Systems, Engineering, Business, or related scientific or technical discipline or 8 years logistics experience or a certified Professional Logistician (CPL) certificate with four (4) years additional related experience.The contractor shall be responsible for the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements. It involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security.

The Contractor shall provide Logisticians who will support a range of commonly used VSAT SATCOM and baseband (Non-Secure Internet ProtocalProtocol Router (NIPR), Secure Internet ProtocalProtocol Router (SIPR), and Third Data Packages) systems.

2 3.10.1.3 Logistics support Shall have basic knowledge of how to perform asset tracking. Shall have basic knowledge of how to ship assets commericially Shall have knowledge of how to operate a forklift. Shall have knowledge of asset tracking software Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. High school diploma or GED equivalent. 3 years experience in preparing/editing shipping and receiving documentation. Working in a warehoues tracking assets and assisting in the shipping and receiving of items. Information Systems, Engineering, Business, or related scientific or technical discipline. The contractor shall be responsible for the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements. It involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security.

The Contractor shall provide a basic level Logisticians who will support the what is needed for the warehouse they are assigned. Direction will be given by the Logistian in charge.

3 3.10.1.1 Global Logistics Support Shall have knowledge of how to perform asset tracking. Shall have knowledge of how to ship assets commericially and through the military system. Shall have knowledge of military logistics requirements. Shall have knowledge of asset tracking software Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. High school diploma or GED equivalent. Logistics/Management 8 years experience in preparing/editing DOD technical documents, supply, purchasing, provisioning, design, and reliability, availability and maintainability (RAM) analysis of complex mechanical and electronics systems/equipment. Have 3 years of global logistics leader expericence, with ERP and supply chain background experience. Information Systems, Engineering, Business, or related scientific or technical discipline or 8 years logistics experience or a certified Professional Logistician (CPL) certificate with four (4) years additional related experience. The contractor shall be responsible for the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements. It involves the integration of information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security.

The Contractor shall provide Logisticians who will support a range of commonly used VSAT SATCOM and baseband (Non-Secure Internet ProtocalProtocol Router (NIPR), Secure Internet ProtocalProtocol Router (SIPR), and Third Data Packages) systems. Shall be responsible of managing all the warehouses and personnel supported by the contract.

3.10.2STRMM Network Support
43.10.2.1STRMM Network Engineering Support• Shall have experience with Global Security Systems (GSS), Access Control entry (ACE), Wireless, Riverbeds, Infoblox.

• Shall have in-depth knowledge of complex LAN/WAN communications, network hardwareshardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewalls.

• Shall have in-depth knowledge of routing protocols such as RIP, EIGRP, BGP, Multicast, QoS and OSPF.

• Shall have strong understanding and practical experience with technologies like Multi-Schedule Private Line Service Tariffs (MPLS), Virtual Private LAN Service (VPLS), MLA Virtual Private Network (VPNs) and Traffic Engineering Duties involve among others, management of local and wide area network, projects, and installation of new devices, system and on-going maintenance of infrastructure. • Shall have working knowledge of all the software supporting the SMC as it is stated in the contract Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. Resumes of proposed personnel will be reviewed against the Labor Qualifications Computer Science/Engineering • Shall have A+.

• Shall have Security+.

• Shall have Network+, CCNA or CCNP

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

In leiu of a Bachelor's degree you need 15 years of related experienceThe contractor shall be Responsible for overseeing the STRMM network and network related tickets assigned by the SMC Helpdesk Personnel. Shall be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. The Senior Network engineer shall also have in depth knowledge of networking protocols (OSPF, Multicast, QoS, etc) and a good understanding of Voice communication protocols and supplication. In addition they shall of knowledge of virtualization and storage technologies (i.e. VMware, Hyper-v, etc.) and must have CCNA or CCNP and security+.
53.10.2.2STRMM Fielding Network Engineering Support• Shall have experience with Global Security Systems (GSS), Access Control entry (ACE), Wireless, Riverbeds, Infoblox.

• Shall have in-depth knowledge of complex LAN/WAN communications, network hardwareshardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewalls.

• Shall have knowledge of routing protocols such as RIP, EIGRP, BGP and OSPF.

• Shall have knowledge of programing languages, Python, and Java • Shall have strong understanding and practical experience with technologies like Multi-Schedule Private Line Service Tariffs (MPLS), Virtual Private LAN Service (VPLS), MLA Virtual Private Network (VPNs) and Traffic Engineering Duties involve among others, management of local and wide area network, projects, and installation of new devices, system and on-going maintenance of infrastructure. • Shall have working knowledge of all the software supporting the SMC as it is stated in the contract as well Windows and Linux computing environments Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. Resumes of proposed personnel will be reviewed against the Labor Qualifications Computer Science • Shall have A+.

• Shall have Security+.

• Shall have Network+

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

In leiu of a Bachelor's degree you need 10 years of related experienceThe contractor shall be responsible for managing STRMM and monitor and control software related issues OCONUS. The contractor will be responsible to assisting the SMC with OCONUS related trouble tickets related to the STRMM or Monitor & Control software. Shall be well versed with basic networking, and proficient with Python programming language, Java Programming language, and knowledgeable with Windows and Linux computing environments. In addition, the STRMM Lead shall be familiar with modern web development (HTML5, JS, CSS, etc). The Network Field Service Representative will also be responsible for coordinating with the STRMM lead and STRMM Engineers for system priorities.
3.10.2.3STRMM System Administration• Shall have experience with Global Security Systems (GSS), Access Control entry (ACE), Wireless, Riverbeds, Infoblox.

• Shall have in-depth knowledge of complex LAN/WAN communications, network hardwareshardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewalls.

• Shall have in-depth knowledge of routing protocols such as RIP, EIGRP, BGP and OSPF.

• Shall have knowledge of programing languages, Python, and Java • Shall have strong understanding and practical experience with technologies like Multi-Schedule Private Line Service Tariffs (MPLS), Virtual Private LAN Service (VPLS), MLA Virtual Private Network (VPNs) and Traffic Engineering Duties involve among others, management of local and wide area network, projects, and installation of new devices, system and on-going maintenance of infrastructure. • Shall have working knowledge of all the software supporting the SMC as it is stated in the contract Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. Bachelor degree Computer Science • Shall have A+.

• Shall have Security+.

• Shall have Network+.

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

• Shall have a CCNA

• Shall have a minimum two years of managerial experienceIn leiu of a Bachelor's degree you need 15 years of related experienceThe contractor shall be responsible for assisting the STRMM Lead and Help Desk personnel with Trouble Tickets related to the STRMM Network, hardware, and software. Shall be versed or have a basic understanding of Python programming language, Java Programming language, and knowledgeable with Windows and Linux computing environments. Shall have basic understanding with modern web development tools.
3.10.2.4STRMM Engineer Support• Shall have experience with Global Security Systems (GSS), Access Control entry (ACE), Wireless, Riverbeds, Infoblox.

• Shall have in-depth knowledge of complex LAN/WAN communications, network hardwareshardware’s such as Cisco routers, Ethernet switches, bridges, gateways and firewalls.

• Shall have in-depth knowledge of routing protocols such as RIP, EIGRP, BGP and OSPF.

• Shall have strong understanding and practical experience with technologies like Multi-Schedule Private Line Service Tariffs (MPLS), Virtual Private LAN Service (VPLS), MLA Virtual Private Network (VPNs) and Traffic Engineering Duties involve among others, management of local and wide area network, projects, and installation of new devices, system and on-going maintenance of infrastructure. • Shall have knowledge of programing languages, Python, and Java • Shall have working knowledge of all the software supporting the SMC as it is stated in the contract Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. Bachelor degree Computer Science • Shall have A+.

• Shall have Security+.

• Shall have Network+.

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

In leiu of a Bachelor's degree you need 10 years of related experienceThis Contractor shall be responsible for designing, installing, maintaining and supporting LAN, WAN and VoIP infrastructures. Provide high-level technical support for voice and data network systems, creates and maintains network documentation, maintains hardware and software standards, and works projects as needed in order to upgrade to new and/or improved communication equipment and procedures. Shall manage the software supporting the SMC. Shall manager the other network engineers supporting the network.
3.10.3SMC Support
53.10.3.1SATCOM Helpdesk Management Support• Shall have exceptional Customer Service Skills.

• Shall have basic Government Computer (GC) connectivity troubleshooting.

• Shall have network troubleshooting skills and knowledge of networks.

• Shall have technical documentation skills.

• Shall have communication and interpersonal skills Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications.

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

Shall have 2 year of supervisory experience Shall have 3 year of experience in managment • Shall have SATCOM Experience3 year experience management 2 year experience supervisoryThe Contractor shall manage the personnel supporting the SMC. The contractor shall coordinate shipment, RMA, and tracking of procured items in support of the SMC. Responsible for implementing the government requirements and generating SOPs associated with this requirements.
63.10.3.2SATCOM Helpdesk Support• Shall have exceptional Customer Service Skills.

• Shall have basic Government Computer (GC) connectivity troubleshooting.

• Shall have network troubleshooting skills and knowledge of networks.

• Shall have technical documentation skills.

• Shall have communication and interpersonal skills Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. High school diploma or GED equivalent.

• Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment.

Shall have one year of supervisory experience Shall have one year of experience in managment 1 year experience management 1 year experience supervisory The Contractor shall provide information and assistance resources that troubleshoot problems with computers or similar products on the network. As well as manage the personnel supporting the SMC. The contractor shall coordinate shipment, RMA, and tracking of procured items in support of the SMC.

Project Management
3.10.4Procurement Coordinator SupportShall have good verbal communication skills. Shall have good documentation and writing skills. Shall have knowledge of government contract structure and execution Strong knowledge of supply chain management required
Proven history of developing effective inventory management policies requiredResume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications.Bachelors DegreeBusiness or accounting5 years experience in purchasing management
83.10.5Program ManagerAbility to work both in the office and in the field

In-depth knowledge of satellite communcation market Highly developed written and oral communication skills Shall have good verbal communication skills. Shall have good documentation and writing skills. Shall have knowledge of government contract structure and execution. Resume(s) and Letter(s) of Commitment are required for the proposed personnel which will indicate their equivalent labor category. Please note that the labor rates for each labor category proposed shall not exceed the labor rates awarded on the base contract and your firm is requested to consider application of any appropriate labor rate discounts for the FFP portion of the task order. Resumes of proposed personnel will be reviewed against the Labor Qualifications. Bachelors Degree Management 5 years of knowledge of SATCOM systems 2 year experience in a military enviroment. 10 years in systems development and engineering required. The contractor shall provide a program manager who will oversee the contract from A to Z and be the single interface to the government on all issues.

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