Attachment 0001_Technical Description.docx

Performance Work Statement (PWS)

Performance Work Statement (PWS) Template For

Site Exposure Matrices (SEM) Scientific and Technical Services

Department of Labor (DOL) Office of Workers’ Compensation Programs (OWCP)

Division of Energy Employees Occupational Illness Compensation (DEEOIC)

PART 1

General Information

The DEEOIC has responsibilities under Part E of the Energy Employee’s Occupational Illness Compensation Act (EEOICPA or Act) to issue decisions concerning whether certain employees of Department of Energy (DOE) contractors, sub-contractors, or uranium miners/millers contracted illnesses as a result of exposure to toxic substances in their work environment. Although claimants are legally responsible for providing the evidence necessary to establish exposure and causation under EEOICPA, the DEEOIC believes that it is in the best interests of claimants for the government to collect and publish exposure and health effects related to DOE facilities and work processes. Therefore, it is essential that EEOICPA claimants and DEEOIC staff have access to accurate, timely, and useful information regarding toxic substances used at DOE sites throughout the United States.

To facilitate claimants accurate filing and staff’s accurate adjudication of Part E claims of the EEOICPA, DEEOIC has gathered and evaluated exposure information from all covered major DOE facilities and covered uranium sites. This information has been used to populate a database called the Site Exposure Matrices (SEM) and is used by claimant’s and their physicians, and DEEOIC Claims Examiners as a tool to assist in evaluating exposure to toxic substances and causation for claims filed under Part E of the EEOICPA. The database also provides information on the toxic substances found at covered DOE facilities.

DEEOIC requires Contractor services as part of the DEEOIC effort to continually update, evaluate and organize toxic substance information gathered from various DOE facilities into the SEM, as well as to augment this information with site-specific data gathering and to respond to questions and provide clarifications that arise concerning the contents and linkages contained within SEM.

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to update, maintain and provide feedback on questions pertaining to the DOL’s SEM as defined in this PWS, except as Specified in Section C-3 as Government Furnished Property and services. The contractor shall perform to the standards in this contract.

1.2 Background:

Public Law 106-398, the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) of 2000, as amended (the Act), established a program to compensate nuclear weapons program workers suffering adverse health effects from exposure to beryllium, ionizing radiation, and silica encountered in the course of nuclear weapons related work for the United States. The Fiscal Year 2005 National Defense Authorization Act, signed by President Bush on October 28, 2004, amended the EEOICPA by creating a new system of federal compensation called Part E. Part E is administered by the DOL and affords coverage for DOE contractors and sub-contractors and certain individuals potentially covered by the Radiation Exposure Compensation Act (RECA) for exposures to an array of toxic substances and chemicals.

The DEEOIC has responsibilities under Part E of the EEOICPA to issue decisions concerning whether certain employees of DOE contractors or sub-contractors or uranium miners/millers contracted illnesses as a result of exposure to toxic substances or chemicals in their work environment. Although claimants have the statutory responsibility to provide the evidence sufficient to support their claims, it is unlikely that most claimants or their physicians would have access to sufficient information without assistance from DEEOIC to identify which toxic substances they may have worked with or around at DOE facilities and in which roles those substances were most commonly used. Therefore, it is essential that DEEOIC have accurate, timely, and useful information regarding toxic substances used at DOE sites throughout the United States, which will be made publicly available for claimant and physician use, as well as used by DEEOIC staff in their adjudication process.

To facilitate claims submission and adjudication under Part E of the EEOICPA, DEEOIC has gathered and evaluated exposure information from all covered major DOE facilities and covered uranium sites. This information has been used to populate a database called the SEM Database, which is used by DEEOIC claimants and their physicians in submitting claims, and staff Claims Examiners as a tool to assist in evaluating exposure to toxic substances and causation for claims filed under Part E of the EEOICPA. The database also provides information on the toxic substances found at covered DOE facilities. These toxic substances are further linked to specific occupational diseases with which they are associated. A link to the internet accessible version of SEM is here: https://www.sem.dol.gov/.

DEEOIC requires Contractor services as part of the DEEOIC effort to continually update, evaluate and organize this information into the SEM, as well as to augment this information with site-specific data gathering and to respond to questions and provide clarifications that arise concerned the contents and linkages contained with SEM.

1.3 Objectives:

· SEM Database Maintenance – provide maintenance and regular updates to the SEM, which is a comprehensive relational database containing information regarding toxic substances at all major DOE facilities and uranium sites covered under the Act.

· Research into DOE collections – provide research into toxic substance use at DOE facilities and uranium sites for the purpose of maintaining SEM as current to DOE operations as feasible. This involves coordinating and traveling to DOE sites across the country, researching those records and collecting appropriate records needed to update the SEM.

· SEM Scientific and Technical Capability - services to provide chemical, toxicological, scientific and engineering background to understand, analyze and communicate information regarding DOE and its documentation, much of which pertains to the U.S. nuclear weapons production complex and is of a highly technical nature.

· Coordination with Medical/Epidemiological Resources -- contractor provides expertise on and coordination with appropriate database(s) that contain information linking toxic substances with occupational illness. This functionality, as displayed in SEM, is an important, but evolving aspect of the adjudication of Part E claims due to the new scientific publications and findings. The contractor will need to accommodate such updates and be in a position to make recommended updates and suggestions for additional resources.

· Cyber Security - provides database and cyber-security to successfully operate SEM securely and seamlessly in all the environments necessary for maximum functionality and ease of coordination with DOL, the public and DOE.

· Training, explaining and addressing inquiries – contractor will quickly, efficiently and with technical accuracy answer questions about all aspects of the SEM, including the DOE and its work processes, labor categories, buildings, associated toxic substances and linkages to occupational disease. Contractor will also provide training on use of SEM.

· Library - contractor shall maintain a library of all documents used to populate data into the SEM.

1.4 Scope:

The Contractor shall maintain the current SEM databases for the existing DOE sites, uranium mines, mills, and ore transporters. The Contractor shall utilize new sources of information as they are identified to enhance existing SEM data such as labor categories at covered DOE sites; building/area numbers (and site-specific aliases) where particular work processes were conducted; and the toxic substances present at such sites relative to processes and labor categories. The Contractor shall also work with DEEOIC and the DOE to collect additional information needed to identify and fill in known gaps in SEM and maintain sufficient “Q” cleared staff to analyze and maintain this information. Q clearance is the U.S. DOE security clearance required to access Top Secret Restricted Data, Formerly Restricted Data, and National Security Information, as well as Secret Restricted Data. The Contractor shall also promptly and efficiently answer all questions pertaining to SEM, its contents and underlying source documentation.

The links between toxic substances and occupational illness shown in SEM shall be continually updated as new disease associations are published in Haz-Map, established by organizations such as the International Association for Research on Cancer or the National Toxicology Program or other scientific sources when identified and accepted by DOL. The SEM database shall be updated in a timely manner to include any new information and ensure the information contained in the SEM database remains current with regard to links between toxic substances and occupational illness, utilizing either the Haz-Map Database or other similar databases or resources, each to the extent that DEEOIC determines is appropriate.

The Contractor shall maintain the software, hardware and cyber security protocols necessary to support both the web-based, publicly accessible SEM site, and the version used by DOL protected using a secured, single sign on (SSO) access process. The contractor shall additionally coordinate with DOE classification resources for needed reviews of the database as a prerequisite for those times when data from the DOL SEM is moved onto the public version, withholding or removing information determined to not comply with DOE requirements related to national security. In addition, the Contractor shall evaluate evidence of a probative nature submitted to SEM and respond to such submissions in a timely fashion and include verified evidence of exposure into the database whenever such evidence is identified. The Contractor shall also provide training on the use of SEM as needed by DEEOIC.

1.5 Period of Performance:

The anticipated Period of Performance (POP) shall be for one (1) twelve (12) month Base Year and four (4) 12-month Option Years. The anticipated Period of Performance is as follows:

The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the Contract.”

1.6 General Information

1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures themselves that their work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan the contractor shall receive the contracting officer’s (or contracting officer’s representative) acceptance in writing of any proposed change to his QC system. QC plan is to be delivered within 90 days of contract signing.

1.6.2 Quality Assurance:

The government shall evaluate the contractor’s performance under this contract action in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Government Remedies:

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

The Contractor shall establish a standard Holiday schedule that coincides with the Government’s schedule, as applicable. Holidays and other non-workdays peculiar to or dynamically declared by the Government shall be considered as Holidays for Contractor personnel and are not billable unless work is actually requested by the Government and performed on these days. The following is a list of Federal Holidays:

Independence Day

1.6.5 Hours of Operation:

Contractor will be available to DEEOIC personnel Monday through Friday 8:00 a.m. to 4:30 p.m. Eastern Time (ET) except for Federal Holidays identified above in 1.6.4 unless the work is actually requested by the Government and performed on these days.

1.6.6 Place of Performance:

Work to be performed under this contract shall be completed off-site at the Contractor’s facility.

1.6.7 Type of Contract:

The Government anticipates award of a single Labor Hour (LH) Contract. The contract shall include Labor Contract line-item Numbers (CLINs) and Cost Reimbursable CLINs for 1) Other Direct Costs - Travel; and 2) Other Direct Costs – Material.

1.6.8 Security Requirements:

Contractor must work with both DEEOIC and DOE to collect additional information needed to identify and fill in known gaps in SEM and therefore must maintain sufficient “Q” cleared staff to access, analyze, and maintain the information.

1.6.8.1 Information and Physical Security.

In Accordance With (IAW) Federal Acquisition Regulation (FAR) 52.204-21 Basic Safeguarding of Covered Contractor Information Systems, the contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8.2 Personal Information and Privacy.

The contractor shall provide personal information and privacy support to ensure compliance to the Privacy Act and other Federal Privacy related policies including, but not limited to, OMB Memorandum M-06-16, Protection of Sensitive Agency Information, and M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information. The contractor shall evaluate their existing privacy-related policies and procedures to ensure they comply with federal privacy-related policies. Where the contractor’s policies and procedures do not comply, the contractor shall perform the necessary updates/revisions to bring the documents and/or system into compliance as requested by the Contracting Officer or COR at no additional cost to the Government. The contractor shall also ensure that all identified privacy vulnerabilities and areas of noncompliance have been documented and resolution tracked.

1.6.8.2.1 The contractor shall ensure conformance to the most recent DOL implementation of Federal information security guidelines, currently defined as:

· The Freedom of Information Act, as amended (5 USC 522), which provides for the disclosure of information maintained by Federal agencies to the public, while allowing limited protection for privacy.

· The Privacy Act of 1974, as amended (5 USC 522a), including the Computer Matching and Privacy Act of 1988 (Public Law 100-503)

· The Federal Information Security Modernization Act of 2014 (FISMA), 44 USC § 3551 et seq.

· OMB Circular A-130, Management of Federal Information Resources, which provides instructions to Federal agencies on how to comply with the fair information practices and security requirements for operating automated information systems.

· OMB Memorandum M-07-16, Safeguarding Against the Breach of Personally Identifiable Information, May 22, 2007.

· OMB Memorandum M-06-19, Reporting Incidents Involving Personally Identifiable Information and Incorporating the Cost for Security in Agency Information Technology Investments, July 12, 2006.

· OMB Memorandum M-06-16, Protection of Sensitive Agency Information, June 23, 2006.

· OMB Memorandum M-06-15, Safeguarding Personally Identifiable Information, May 22, 2006.

· FIPS PUB 199, Standards for Security Categorization of Federal Information and Information Systems: https://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.199.pdf

· FIPS PUB 200, Minimum Security Requirements for Federal Information Systems: https://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.200.pdf

· NIST Special Publication (SP) 800-53, Rev. 5, Security and Privacy Controls for Federal Information Systems and Organizations: https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-53r5.pdf

· US DOL Computer Security Handbook (DOL’s implementation of NIST SP 800 53). (Reference Attachment 25 - Computer Security Handbook 5.0)

· DLMS – 9 – Chapter 1200, DOL Safeguarding Sensitive Data Including Personally Identifiable Information (Reference Attachment 26 - Department of Labor Manual Series (DLMS) 9 Chapter 1200)

1.6.8.3 Privacy Responsibilities.

1.6.8.3.1 The contractor shall ensure that every employee completes all mandated Federal security-training requirements prior to the employee’s first day of work under the contract unless the Government provides a signed waiver agreement.

1.6.8.3.2 The contractor shall ensure that all information, reports, research, or any other documentation generated under the terms of this contract are, and shall always remain, the property of the Government. Upon termination of this contract, all government purchased equipment, material, and documentation used to populate the SEM must be securely transferred to the appropriate government agency or subsequent vendor as appropriate.

1.6.8.3.3 The contractor shall protect the personally identifiable information (PII) of all claimants, providers, and Government employees from unauthorized disclosure.

1.6.8.3.4 The contractor shall use a government-approved incident reporting form to notify the Government (via zzowcpsecurity@dol.gov) of all security incidents, disclosures, breaches, disasters involving personally identifiable information (PII) within one (1) hour of becoming aware of the incident. This written notification shall describe the security incident, disclosure, breach or disaster in detail and state the measures taken to protect the confidentiality, integrity and availability of OWCP information. Upon notification, the contractor shall investigate the suspected or actual incident to discover the facts about the incident. As additional information becomes available, the contractor shall complete the Incident Report form and provide to zzowcpsecurity@dol.gov.

1.6.8.3.5 The contractor shall have a process in the event of a breach or disclosure that also includes corrective action to ensure that a similar breach does not occur in the future. The contractor shall submit a privacy disclosure or breach of personal information plan to the Government in their proposal.

1.6.8.3.6 The Government shall approve the contractor’s resolution to the incident.

1.6.8.4 System Security.

1.6.8.4.1 In addition to the security guidelines listed above, the contractor shall adhere to DOL and Federal security standards as they apply for “moderate” systems (defined by FIPS PUB 199). At a minimum, the contractor shall ensure compliance with the following certification and accreditation standards and guideline documents:

• NIST SP 800-18 Guide for Developing Security Plans for Information Technology Systems https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-18r1.pdf

• NIST SP 800-30, Rev 1, Risk Management Guide for Information Technology Systems https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-30r1.pdf

• NIST SP 800-37, Rev 2, Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Lifecycle Approach https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-37r2.pdf

• DLMS 9 – Chapter 400, IT Security

• NIST SP 800-63-3, Digital Identity Guidelines as found at http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-63-3.pdf

1.6.8.4.2 The contractor shall successfully pass security audits that may be conducted by government third-party contractors on the facilities, personnel, hardware and software used to process OWCP claims.

1.6.8.4.3 The contractor shall comply with the Federal Information Security Modernization Act of 2014 (FISMA), 44 USC § 3551 et seq. All products and deliverables developed under this PWS shall comply with DOL Computer Security guidelines and the guidelines contained in OMB Circular A-130. All contract staff performing duties under this PWS shall agree to and sign a Non-Disclosure Agreement. A copy of each signed and witnessed Non-Disclosure Agreement shall be submitted to the COR prior to the employee performing any work under any task order.

1.6.8.4.4 The contractor shall provide the equivalent of an authority to operate using the NIST Special Publication (SP) 800-53, Rev. 5, Security and Privacy Controls for Federal Information Systems and Organizations moderate controls as a guide to provide reasonable assurance to the government that the appropriate security controls have been implemented on the system to safeguard any PII or other classified information contained in the database. This authority to operate equivalent must be updated at least every three (3) years,

1.6.8.4.5 The contractor will complete a Third-Party Monitoring Questionnaire provided by OWCP annually to indicate any changes in their security posture or policies.

1.6.8.4.6 The contractor shall comply with Binding Operational Directive 18-01 “Enhance Email and Web Security”, and OMB M-15-13 “The HTTPS-Only Standard”.

The government requires that the contractor computer systems meet NIST SP800-53, ‘Recommended security controls for Federal information systems and Organization,” and Federal Information Security Modernization Act of 2014 (FISMA), 44 USC § 3551 et seq.

1.6.9 Special Qualifications:

The Contractor shall possess or be eligible to receive and maintain a “Q Clearance” from the DOE. The Contractor’s employees performing work in support of this contract shall have been granted a Q Clearance from the DOE or DOL through its collaborative agreements to provide clearances to DOL staff and contractors that comply with other agencies clearance requirements.

1.6.10 Post Award Conference/Periodic Progress Meetings:

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer’s Representative:

A COR will be delegated separately.

1.6.12 Key Personnel:

The following personnel are considered key personnel by the government:

Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract action. The contract manager or alternate shall be available between 8:00 a.m. to 4:30 p.m. ET, Monday thru Friday except Federal holidays.

1.6.13 Identification of Contractor Employees:

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14 Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract action may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI), as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15 Phase In/Phase Out Period

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board during the 30-day phase in/phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract action start date.

Part 2 Definition & Acronyms

PWS. Performance Work Statement

Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

DEEOIC. Division of Energy Employees Occupational Illness Compensation

DOE. Department of Energy

DOL. Department of Labor

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

EEOICPA. Energy Employees Occupational Illness Compensation Program Act

OWCP. Office of Workers’ Compensation Programs

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this acquisition and all other obligations under this acquisition. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if this were a firm-fixed price acquisition, and the contractor’s profits were dependent upon reducing costs while meeting the government’s requirements in terms and quality and schedule. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

Part 3

Government Furnished Property, Equipment, And Services

3.1 General:

The government shall provide, the facilities, equipment, materials, and/or services listed.

below.

3.2 Equipment:

All equipment is to be government funded; contractor acquired.

3.3 Services:

3.3.1 Utilities:

N/A

3.4 Facilities:

The Contractor will perform contract services Off-Site at its location(s).

Part 4 Contractor Furnish Items and Services

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish all other items required to perform the services in this PWS.

4.2 Clearance:

The Contractor shall possess or be eligible to receive and maintain a “Q Clearance” from the DOE. The Contractor’s employees performing work in support of this contract shall have been granted a Q Clearance from the DOE.

Part 5 Specific Tasks

5.1 Services:

The contractor shall provide the following services:

● SEM Database Maintenance – provide maintenance and regular updates of the SEM, which is a comprehensive relational database containing information regarding toxic substances at all major DOE facilities and uranium sites covered under the EEOICPA.

● Research into DOE collections – provide research into toxic substance use at DOE facilities and uranium sties for the purpose of maintaining SEM as current to DOE operations as feasible. This involves coordinating and traveling to DOE sites across the country, researching those records and collecting appropriate records needed to update the SEM.

● SEM Scientific and Technical Capability - services to provide chemical, toxicological, scientific and engineering background to understand, analyze and communicate information regarding DOE and its documentation, much of which pertains to the U.S. nuclear weapons production complex and is of a highly technical nature.

● Coordination with Medical/Epidemiological Resources -- contractor provides expertise on and coordination with appropriate database(s) that contain information linking toxic substances with occupational illness. This functionality, as displayed in SEM is an important, and ever- evolving aspect (as new scientific studies make new and additional findings) of the adjudication of Part E claims. Because of the changing nature of science, contractor must be flexible to make updates based upon new/additional scientific finds.

● Cyber Security - provides database and cyber-security to successfully operate SEM securely and seamlessly in all the environments necessary for maximum functionality and ease of coordination with DOL, the public and DOE.

● Training, explaining and addressing inquiries – contractor will quickly, efficiently and with technical accuracy answer questions about all aspects of the SEM, including the DOE and its work processes, labor categories, buildings, associated toxic substances and linkages to occupational disease. Contractor will also provide training on use of SEM.

● Library - contractor shall collect, maintain and secure a library of all the source documents used to populate data into the SEM and maintain a readily available list of library holdings, cross referenced by both DOL reference number and document title. This library must be secured in compliance with DOE requirements to maintain Q security clearance level documentation that may be contained within.

Part 6 Applicable Publications

6.1 Publications Applicable to This PWS:

N/A

Part 7

Technical Exhibit Index

1. Technical Exhibit 1 – Performance Requirements Summary

Types of Surveillance to select from:

Direct Observation: COR directly reviews contractor work product.

Periodic Inspection: COR reviews this element periodically. (I.e. weekly, monthly, quarterly, semi-annually etc.)

User Survey: Users are surveyed for feedback.

100 Percent Inspection: COR reviews every occurrence as part of regular procedures.

2. Technical Exhibit 2 – Deliverables Schedule

3. Technical Exhibit 3 – Estimated Workload Data

Technical Exhibit 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold

Method of Surveillance

PRS # 1

SEM Database Updates and Maintenance – Provide maintenance and regular updates of the SEM Two iterations of the SEM primarily exist: a public version and a password protected/SSO Version for DOL use.

• Databases are available to DEEOIC claims staff and to the public without interruption.

• All data spreadsheets are accurately uploaded and accessible within 5 business days of receipt of government approval.

• A Data Quality Control Plan for spreadsheet creation, updates and maintenance is to be created by the contractor and provided to the government within 90 days of contract award.

Database availability threshold is 92%, Spreadsheet uploading within 5 days of approval threshold is 99%.

Data Quality Control Plan is provided. 100%.

Analysis of contractor’s progress reports

Periodic inspection and Direct Observation

• Contractor provides annual report to include suggestions and changes that can be implemented to improve the SEM database, this should include additional recommended research.

• Contractor keeps COR informed of DOE research activities via regular weekly and monthly reports as well as direct communication. If a research need is identified by either the contractor or the government, then the reports need to reflect what actions are being taken to satisfy that need 97-100% for each element Direct Observation

Direct Observation

Analysis of contractor’s

PRS # 3

SEM Scientific and Technical Capability- Provides chemical, toxicological, scientific, and engineering background to understand, analyze, and communicate information regarding DOE and its documentation, much of which pertains to the U.S. Nuclear weapons production complex and is of a highly technical nature.

• Contractor maintains staff with the needed skills mix to perform all other tasks under the contract.

96-100% contractor has the correct staffing mix

PRS # 4

Coordination with Medical/Epidemiological Resources -- Contractor provides the expertise and coordination with appropriate database(s) that contain information linking toxic substances with occupational illness. Links between toxic substances and diagnoses are used by DEEOIC and this functionality as displayed in SEM is an important, but evolving aspect of the adjudication of Part E claims.

• The links between toxic substances and occupational diagnosis in SEM are updated according to DEEOIC guidance.

• Contractor provides annual report to include 3 suggestions per year for additional resources, such as databases, that could be used to modify/add/update links between toxic substances and disease in SEM.

97-100%

92-100% 100% inspection.

PRS # 5 Cyber Security - SEM is secure in all the environments necessary for maximum functionality and ease of coordination with DOL, the public and DOE.

• All suspected breaches are reported within one hour of detection.

•All requested security documentation is received by the DOL Information Security Officer (ISO) on time.

100% of breaches reported on time

Data requests must be substantially (98%) completed at first review by ISO.

Direct observation

PRS # 6 Training, Explanation and Addressing inquiries – contractor will quickly, efficiently and with technical accuracy answer questions about all aspects of the SEM, including the DOE and its work processes, labor categories, buildings, associated toxic substances and linkages to occupational disease. Contractor will also provide training on use of SEM.

• All public website submittals, contractor provides draft to COR within 12 business days of submittal.

• For all SEM mailbox inquiries, contractor provides a draft response in 3 business days of submittal.

•Once contractor has approval from COR for either type of incoming, response is posted within two days.

• Other inquiries, such as FOIA, draft responses are provided to COR within 18 days of contractor receipt of inquiry. (final response deadline will vary depending on need, not separately tracked)

• Responses to all inquiries noted demonstrate the contractor has a clear understanding of the question, the pertinent documentation needed to fully respond and provides sufficient explanation in response for lay person use of the information.

• Training is on an “as requested” basis. Contractor is to provide all necessary manuals, handouts and materials necessary.

Draft responses for public submittals, within 12 days 95% of the time.

Draft responses for SEM mailbox within 3 days 97% of the time.

Posting response (either public or internal) in 2 days 97% of the time.

For other inquiries, draft responses provided in 18 days 92% of the time.

Technical understanding 95% of the time clear and response sufficiently explained

For training, 90% of participants find helpful/useful Draft responses to COR for review (all categories) 100 % inspection.

Posting in 2 days time – Periodic inspection

Technical understanding - 100% inspection

Training – user survey

PRS # 7 Library - Contractor shall collect, maintain and secure a library of all the source documents used to populate data into the SEM and maintain a readily available list of library holdings, cross referenced by both DOL reference number and document title. This library must be secured in compliance with DOE requirements to maintain Q security clearance level documentation that may be contained within.

• Contractor monthly report is to identify how many documents are in the library and provide a summary of new material.

• Documents are retrievable by COR and indexing is appropriate.

Library materials reported on 95-100% of the time.

Retrievability and appropriateness of indexing 95-100% Analysis of contractor’s

Periodic inspection of Indexing retrievability

Technical Exhibit 2 Deliverables Schedule

Delivery under the contract is defined as “ongoing.” This contract is for highly unique profession and includes scientific and technical services intended to update and maintain the SEM so as to keep current with DOE work processes and related toxic substance use and the effects thereof. Central to the contract is that the contractor will provide weekly and monthly reports summarizing all activities ongoing during the period represented by the report. This allows the DOL COR to monitor progress on the contract while at the same time allowing DOL to offer guidance that may be needed to keep the SEM in alignment with DEEOIC policy determinations and additional/altered links between toxic substances and occupational disease.