Attachment 0001 PWS - CPC-CHAP Remote Monitoring System.pdf

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C-RMS Monitoring Services
Solicitation number
W9127P26QA040
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This is a Performance Work Statement (PWS) for remote monitoring services supporting the Army National Guard's Corrosion Prevention and Control – Controlled Humidity Asset Program (CPC-CHAP). The contract covers environmental severity condition (ESC) remote monitoring services for designated T1A, T1B, and T1C structures over a 12-month base year period beginning September 30, 2026, and ending September 29, 2027.

The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform hourly, daily, and monthly remote monitoring of interior and adjacent exterior relative humidity (Rh) and temperature at 100 designated monitoring units. The primary objective is to ensure dehumidification systems maintain interior Rh levels at or below 50% for 90% of the 365-day reporting period. The contractor must implement hourly automated monitoring with electronic data archival featuring redundant backup processes; maintain daily electronic records; generate monthly ESC RMS reports due within ten business days of month-end; and provide text-messaging alert notifications for Rh out-of-tolerance conditions exceeding eight hours within any 24-hour period. The contractor shall develop and submit a Quality Control Plan within 30 days of award; designate a primary and alternate Contract Manager within 30 days; and participate in monthly performance evaluation meetings via Microsoft Teams during the first year. Key deliverables include the QCP, monthly ESC RMS reports with daily tracking charts, inspection documentation, Contract Manager designation, and meeting minutes. The contractor must comply with all installation access and security requirements, maintain workforce stability and continuity, and ensure 24/7 operational capability regardless of facility closure status or federal holidays.

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PERFORMANCE WORK STATEMENT (PWS)

FOR

ARNG Corrosion Prevention and Control - Controlled Humidity Asset Program (CPC-CHAP) Remote Monitoring Services

Dated 2 September 2026

1.0 General

1.1 Scope: The contractor shall provide all personnel, equipment, tools, & materials, except as specified in paragraph 3.0 as Government Furnished, along with supervision, and quality control necessary to perform Remote Monitoring Services (RMS) of the Environmental Severity Conditions (ESC) as described in NGP 750-59 at designated CPC-CHAP T1A, T1B and T1C structures as defined in this Performance Work Statement (PWS). The contractor shall perform all ESC RMS work and assume responsibility for planning, programming, administering, managing and executing all functions necessary to provide the services specified in this PWS.

The contractor shall conduct work in accordance with this PWS and all applicable U.S. laws, regulations, standards, provisions and directives. The contractor shall ensure that all work meets the level of service, performance standards or tolerances specified in the PWS or in applicable referenced documents.

1.1.1 Objectives: To ensure CPC-CHAP T1A, T1B and T1C dehumidification systems are maintaining interior relative humidity levels at or below 50% for 90% of a given reporting period which spans 365 available reporting days. The reporting period begins on 30 September 2026 and ends on 29 September 2027.

1.2 Background: Army National Guard (ARNG) managed T1A, T1B, T1C CPC-CHAP structures provide the highest level of corrosion protection for high value, mission critical weapon systems and equipment. The contractor’s goal is to support the ARNG CPC Program by ensuring the designated structures are operating at optimal performance levels in maintaining interior Rh levels within required parameters while simultaneously measuring and tracking exterior ESC levels in the immediate vicinity around the designated structures.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. Within thirty (30) of contract award, the contractor shall submit a copy of the program to the National Guard Bureau (NGB) point of contact (POC) for approval (Deliverable #1). To be acceptable, the QCP must clearly demonstrate that the plan ensures services are performed to achieve the specified objectives. The QCP shall be a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP. At a minimum, the QCP program shall include the following items:

1.4.1.1 Inspections System. The contractor shall establish an inspection system covering all the services stated in the Performance Requirement Summary. The Inspection System shall have internal controls which identify areas of high risk for deficiencies and poor performance. A checklist and/or form shall be used in inspecting contract performance during regularly scheduled or unscheduled inspections. The checklist and/or form shall include every area of the operation serviced by the contractor as well as every task required to be performed. The contractor shall identify the name(s) of the individual(s) who will perform the inspection and ensure the individual(s) have the credentials and training necessary to perform the functions of Quality Control Inspector. A sample of the contractor’s Quality Control Inspection Checklist and/or form shall be given to the NGB POC.

1.4.1.2 File Maintenance. A local file of all inspections conducted by the Contractor and the corrective action taken shall be maintained during the term of this contract. During the term of this contract, this documentation shall be provided to the Government within 10 business days upon request (Deliverable #2).

1.4.1.3 Failure of Quality Control Program. When the contactor fails to adhere to the requirements of the approval quality control program, the contactor, at the discretion of the contracting officer’s representative, may be required to submit a written narrative specifying the reason for the contractor’s failure to adhere to the requirements of the approved QCP.

1.4.1.4 The QCP is an essential part of this contract and will be actively enforced by the Government. Failure to abide by this requirement will result in withholding a portion of the monies due to the contractor. Failure by the contactor to implement the approval plan and pursue it diligently from the commencement of the contract may be considered grounds for default.

1.4.2 Quality Assurance (QA). The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.2.1 Performance Evaluation Meetings. The Contractor’s Contract Manager may be required to meet monthly via Microsoft Teams with the NGB POC during the first year of the contract. Meetings will be as often as necessary thereafter as determined by the NGB POC. However, if the contractor requests, a meeting will be held whenever a Contract Discrepancy Report is issued. The written minutes of these meetings shall be signed by the Contractor’s manager, and NGB POC.

Should the contractor not concur with the minutes, the contractor shall state any areas of non-concurrence in writing to the NGB POC within ten (10) business days of receipt of the signed minutes (Deliverable #3).

1.4.3 Recognized Holidays: Since the required ESC RMS is an automated system, the contractor shall ensure the systems perform the required monitoring services for the entire 365-day reporting period to include performing ESC monitoring on recognized United States (US) holidays. The Contractor is not required to have personnel working during recognized US Holidays providing the automated ESC RMS is fully operational and provides the required reporting data. A full list of federal holidays can be found at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/. Most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non-workday (Saturday or Sunday) the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). The Contractor shall be responsible for knowing when Federal holidays are recognized as this may impact the status of Federal facilities and contractor access to such facilities.

1.4.4 Reserved

1.4.5 Place and Performance of Services. The contractor shall install required RMS equipment in providing ESC RMS services remotely 24 hours a day for 365 days at the CPC-CHAP structures designated by the National Guard Bureau (NGB) point of contact (POC). The contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS regardless of whether the designated Government facility/installation is closed. When hiring personnel, the contractor should keep in mind that the stability and continuity of the workforce are essential. The Government does permit the contractor to telework in support of this requirement.

1.4.5.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay.

This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.5.2 The contractor’s employees shall become familiar with and obey the regulations of the installation where the ESC RMS are installed, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall wear uniform with company name displayed and they shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease.

Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5.3 For contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-contractors shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-II) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13), applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by Government representative).

1.4.6 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the installation Provost Marshal Office. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.7 Reserved

1.4.8 Reserved

1.4.9 Reserved

1.4.10 Reserved

1.4.11 Monthly ESC RMS Report. Upon completion of each reporting month in the reporting period, the contractor shall submit an ESC RMS report to the NGB POC within ten (10) business days of the close of the previous month. The Monthly Report shall provide a daily tracking chart detailing on a daily basis the interior and adjacent exterior Rh and temperature of the monitored T1A, T1B and T1C structures and all instances of T1A/B/C structure Rh out-of-tolerance. The monthly report should also include any areas of concern that need to be brought to the NGB POC’s attention (Deliverable #4).

1.4.12 Reserved

1.4.13 Contract Manager (CM): Within thirty (30) days of contract award, the contractor shall designate in writing a CM who shall ensure performance under this contract identifying the name of a primary and alternate CM to the KO (Deliverable # 5). The CM or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. The CM shall work through the NGB POC to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.14 Identification of Contractor Employees: All contractor personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.15. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.16 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statement.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

2.0 Definitions and Acronyms:

2.1 Standard Definitions.

2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.4 Deliverable. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.5 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.6 Performance Requirements. The point dividing acceptable and unacceptable performance. In the case of surveillance by random sampling, the performance requirement is the number of deficiencies in the random sample chosen that may occur before the government will affect that price computation system in accordance with the PRS and the inspection of Service clause. When the method of surveillance is other than random sampling, the performance requirement is the number of defectives or maximum percent defective in the lot before the government will affect the price computation system in accordance with the price computation system in accordance with the PRS and the Inspection of Service clause.

2.1.7 Performance Requirement Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the government to assure contract performance standards are met by the contractor.

2.1.8 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.9 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12 Random Sampling. A sampling method in which each service output in a lot has an equal chance of being selected.

2.1.13 Sampling. A Sample consists of one of more service outputs drawn from a lot.

The number of outputs in the sampling is the sample size.

2.1.14 Service. Routine or functional activity of providing a public action or need.

2.1.15 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.16 Utility. A set of services or commodity provided by the contractor for the public or Government need, usefulness, health, benefit or safety.

2.2 Acronyms:

AFARS Army Federal Acquisition Regulation Supplement AQL Acceptable Quality Level AR Army Regulation ARNG Army National Guard AT/OPSEC Antiterrorism/Operational Security CONUS Continental United States (excludes Alaska and Hawaii) DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract. The contractor shall be held accountable and liable to the Government for any damage to Government facilities, fixtures, furnishings, equipment or grounds caused by the contractors or their employees.

3.1 Property:

3.1.1 Access to facilities. The Government will provide access by the contractor as necessary to CPC-CHAP T1A, T1B and T1C structures for purposes of installing required ESC RMS hardware and monitoring systems.

3.2 Services. None

3.3 Utilities: All utilities located in the CPC-CHAP structures will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities. Exceptions to this requirement will be set forth in advance by the NGB POC.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 Supplies and Materials. The contractor shall furnish supplies, materials, and equipment necessary for the performance of the work of this contract unless otherwise specified herein. Supplies and materials conform to applicable Federal Specifications listed FAR 23.

4.2 Interference with Government Operations. The contractor and the contractor’s employees shall perform all work in such a way as not to interfere with regularly scheduled Government operational activities.

5.0 Requirements: The contractor shall perform the ESC RMS services specified herein as recurring work. All tasks below shall be completed daily in each building unless otherwise specified. Requirements for Rh and temperature monitoring shall be the basis for the schedule of work at all locations identified in this PWS. The contractor is responsible for verification of this information prior to submitting an offer in response to this solicitation and PWS. Based on operational requirements, the contractor agrees that the Government reserves the right to change the final installation location for the required ESC RMS performance. Upon contract award the Government will provide the Contractor with the specific addresses of the locations requiring ESC RMS.

5.1 The contractor shall provide all personnel, management, tools and equipment required to monitor and report ESC for designated CPC-CHAP T1A, T1B and T1C structures.

5.2 Tasks. The following tasks shall be completed for each monitored structure:

5.2.1 Hourly T1A, T1B and T1C ESC Monitoring. The contractor shall implement processes and procedures for performing hourly monitoring daily of the interior and immediate adjacent area relative humidity (Rh) and temperature of designated CPC- CHAP T1A, T1B and T1C structures. The purpose of the ESC monitoring is to determine the efficiency of the dehumidification systems in the respective T1A, T1B and T1C structures.

5.2.2 Daily T1A, T1B and T1C ESC Monitoring. The contractor shall implement processes and procedures for maintaining an electronic record of the hourly ESC RMS readings of the daily T1A, T1B and T1C dehumidification performance readings in an electronic repository for use in developing daily ESC RMS reporting products for all monitored structures.

5.2.3 Monthly T1A, T1B and T1C ESC Monitoring. The contractor shall implement processes and procedures for maintaining an electronic archive of the daily ESC RMS readings of the daily T1A, T1B and T1C dehumidification performance readings in an electronic repository for use in developing daily/monthly ESC RMS reporting products for all monitored structures. The monthly ESC RMS report is due to the designated government representative within

5.2.4 Rh out-of-tolerance alert notification. The purpose of the T1A, T1B and T1C dehumidification system is to maintain the interior structure Rh levels at 50% or below for 90% of the time during the standard 365-day reporting period. Although the contractor is not responsible for the efficiency of the dehumidification system, the contractor shall implement processes and procedures for implementing an Rh out-of-tolerance alert notification system for monitored structures. At a minimum, the required alert notification system will provide the ability of providing text messaging capability to alert designated end-users of out-of-tolerance Rh conditions in monitored structures. The contractor will implement processes and procedures for contacting the end-user and the designated government representative of Rh out-of-tolerance conditions for all instances lasting longer than eight hours out of a standard 24-hour reporting period. Regardless of duration, the contractor will provide a summary of all Rh out-of-tolerance instances as part of the required monthly ESC RMS reports.

5.3 Reports. The contractor shall provide to the designated NGB POC a concise report of the Rh dehumidification performance of each monitored CPC-CHAP structure no later than ten (10) business days following the close of each reporting month in the reporting period unless such day falls on a Federal Holiday in which case the report will be submitted the next following business day.

5.3.1 Formatting. Within 30 days upon award of the contract, the designated government representative and the contractor will meet to develop the format of the required hourly, daily and monthly CPC-CHAP ESC RMS reports. The required ESC RMS reports will be formatted in a clear and concise manner using the contractor’s letterhead which provides the designated NGB POC with actionable data analytics for use in making required policy, process and procedure changes to the overall CPC-CHAP and ESC RMS programs.

5.3.2 Ad-hoc / Out-of-cycle reports. Upon government request, the contractor will provide ad-hoc / out-of-cycle reports of CPC-CHAP dehumidification performance for monitored structures as necessary.

5.4 Locations. The contractor will provide ESC RMS consisting of monitoring for a total of 100 units. Based on operational requirements, should the Government decide a change of required monitoring locations the NGB POC will notify the contractor ten (10) days in advance of the required change.

Technical Exhibit 1

PERFORMANCE REQUIREMENTS SUMMARY

PWS

Reference and Service Objective

Specification Desired End Result based on PWS

Minimum Acceptable

Quality Level

(AQL)

Frequency

5.2.1

Hourly T1A, T1B, T1C

Structure Rh – Temperature Monitoring

Provide daily hourly monitoring of the interior and immediate adjacent area relative humidity (Rh) and temperature of designated CPC-CHAP T1A, T1B and T1C structures.

Hourly monitoring is recorded and archived in an electronic database which has redundant backup processes which allow for immediate data retrieval for the duration of the contract.

Meets the standard 95% of time

Hourly

5.2.2

Daily T1A, Structure Rh – Temperature Monitoring

Provide daily hourly monitoring of the interior and immediate adjacent area relative humidity (Rh) and temperature of designated CPC-CHAP T1A, T1B and T1C structures.

Daily monitoring is recorded and archived in an electronic database which has redundant backup processes which allow for immediate data retrieval for the duration of the contract.

Meets the standard 95% of time

Daily

5.2.3

Monthly T1A, Structure Rh – Temperature Monitoring

Provide daily hourly monitoring of the interior and immediate adjacent area relative humidity (Rh) and temperature of designated CPC-CHAP T1A, T1B and T1C structures.

Monthly monitoring is recorded and archived in an electronic database which has redundant backup processes which allow for immediate data retrieval for the duration of the contract.

Meets the standard 95% of time

Monthly

5.2.4

Rh out-of-tolerance alert notification Report

Provide daily hourly alert notification of instances where the interior relative humidity (Rh) of monitored CPC-CHAP T1A, T1B and T1C structures exceeds 50% Rh for periods exceeding eight (8) hours during a standard twenty-four (24) hour period.

Instances of Rh out-of-tolerances for monitored T1A, T1B and T1C structures are included in monthly ESC RMS Reports and are recorded and archived in an electronic database which has redundant backup processes which allow for immediate data retrieval for the duration of the contract.

Meets the standard 100% of time

Monthly

Technical Exhibit 2

DELIVERABLES SCHEDULE

Deliverable Number

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1 1.4.1 Quality Control Plan

Provide within thirty (30) days of contract award

1 Electronic Submission

NGB POC

2 1.4.1.2 File Maintenance

Inspection Documents

Provide within ten (10) days of request

1 Electronic Submission

NGB POC

3 1.4.2.1 Non- Concurrence of Meeting Minutes

Provide within ten (10) business days of receipt of signed minutes

1 Electronic Submission

NGB POC

4 1.4.11 Monthly ESC RMS Report

Provide within ten (10) business days of the close of the previous month

1 Electronic Submission

NGB POC

5 1.4.13 Contract Manager (Primary and Alternate)

Provide within thirty (30) days of contract award

1 Electronic Submission

NGB POC and

KO

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