Attachement C - Performance Standards and Guarantees.pdf
PDF 201 KB Posted
- Solicitation number
- ITB-09370
- Issued by
- Broward County, Graceville City, Florida
About this file
This document is an Attachment C - Performance Standards and Guarantees related to the DMS-23/24-077 Lawn Care Services - North Broward Regional Service Center contract opportunity issued by the Florida Department of Management Services (DMS), Division of Real Estate Development and Management (REDM). The attachment outlines the performance standards, measurement criteria, and invoice deduction amounts for various lawn care service deliverables such as mowing, trimming/edging, debris removal, weed/pest control, mulching, irrigation maintenance, and miscellaneous services. The contract has a rating system of 1 - Good, 2 - Fair, and 3 - Poor, with a minimum result of noncompliance triggering deductions of 10-35% from the provider's monthly invoice. The contract term and any renewal options are not specified in this attachment.
The pricing terms, set asides, incumbents, funding requirements, and other financial details are not provided in this attachment. The attachment focuses solely on the performance standards and guarantees for the lawn care services required under the DMS-23/24-077 contract opportunity. The attachment must be completed and submitted monthly by the Facility Manager and Contractor as part of the contract management and compliance process.
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Text version
DMS-23/24-077
Lawn Care Services – North Broward Regional Service Center
Attachment C - Performance Standards and Guarantees
The Facility Manager must complete and submit this form monthly to the Contract Manager; Facility Manager and Contractor must sign and date this form after completion.
Deliverable Guarantee Measurement 1 - Good
2 - Fair
3 - Poor
Minimum Result of Noncompliance
Mowing
Attachment A-Statement of Work, Section 2.1: All grassy areas will be mowed a minimum of once weekly during the period of May through October in accordance with 2.8.1. All grassy areas will be mowed a minimum of once bi-weekly during the period of November through April in accordance with 2.8.2.
Contract Manager will receive monthly acknowledgement of services from Facility Manager (Attachment B - Monthly Summary Report).
35% will be deducted from provider's invoice.
Trimming and Edging
Attachment A-Statement of Work, Section 2.2: Edging and trimming along walks, bed edges, and tree wells shall be done to keep a neat appearance.
Section 2.8.3: All bushes, hedges, flower beds, and ornamental vines will be trimmed and/or shaped at least monthly.
Contract Manager will receive monthly acknowledgement of services from Facility Manager
15% will be deducted invoice.
Debris Removal
Attachment A-Statement of Work, Section 2.3: During routine maintenance visits, trash and debris must be removed from the property including sidewalks, parking lots, and access roads.
Contract Manager will receive monthly acknowledgement of services from Facility Manager
10% will be deducted invoice.
Weed Control / Fertilizer / Herbicide Applications
Attachment A-Statement of Work, Section 2.4: Well balanced fertilizer shall be applied two times per year to maintain a healthy green color. All lawns shall be treated with broadleaf weed control or other applicable pesticides.
Contract Manager will receive monthly acknowledgement of services from Facility Manager invoice.
2 - Fair
3 - Poor
Minimum Result of Noncompliance
All application of pest control or herbicide products must be performed by or under the direct supervision of a licensed applicator. After each application signage must be posted in accordance with applicable laws or ordinances.
Mulching
Attachment A-Statement of Work, Section 2.5: Mulch in planting beds must be maintained at a minimum depth of three inches during all seasons of the year. Shrub beds and tree wells are to be mulched a minimum of twice a year during the months of April and October.
Contract Manager will receive monthly acknowledgement of services from Facility Manager invoice.
Irrigation
Attachment A-Statement of Work, Section 2.6: All maintenance, repairs, or alterations to the existing irrigation system at the facility in this Agreement, excluding pumps and timers, are the responsibility of the Contractor. Irrigation systems will be maintained by the Contractor through head- to-head checks, balancing, and adjustments. Spray pattern of each sprinkler head to be maintained for proper water distribution and to minimize overflow of water onto sidewalks, driveways, roads, and facilities.
Contract Manager will receive monthly acknowledgement of services from Facility Manager from provider's invoice
Miscellaneous
Attachment A-Statement of Work, Section 2.7: Contractor is responsible for monitoring the water needs of all seasonal color beds and coordinating the appropriate irrigation settings. Contractor shall make provisions to provide watering services up to two times per week for non-
Attachment A-Statement of Work, Contract Manager will receive monthly acknowledgement of services from Facility Manager invoice.
2 - Fair
3 - Poor
Minimum Result of Noncompliance irrigated areas such as containers.
2.2: Tree branches must be thinned and elevated as needed. This applies to tree branches/limbs and palm fronds within 15 feet or less of the ground.
Rating definitions:
1 - Good: Performance Acceptable 2 - Fair: Performance Needs Improvement (if Contractor fails to correct deficiencies the following month, Contractor will receive a 3 - Poor rating and invoice deductions will apply pursuant to Attachment C- Performance Standards and Guarantees) 3 - Poor: Below Standards (invoice deductions apply pursuant to Attachment C - Performance Standards and Guarantees)
Facility Manager Contractor
Date Date
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