Attach. 1 - Statement of Work (SOW).pdf

Statement of Work For

92 ARW, Crisis Action Team Data Wall System Implementation

BLDG 2140, Fairchild AFB, WA 99011

1. Project Scope: The 92 Air Refueling Wing (ARW) located on Fairchild AFB, Spokane WA is seeking a modern LED Data Wall solution that can display up to 8 independent sources in multiple layouts from our unclassified /classified data sources (NIPR/SIPR). The 92 ARW goal is to improve Crisis Action Team (CAT) capabilities by providing multiple views to be controlled by any of the present data sources. The contractors shall be U.S. citizens and shall validate the actual site conditions and specific site programming needs to ensure there is adequate onsite support to implement the new Data Wall. The requirement involves the coordination and management of all new products and equipment to create, deliver, and install a new Data Wall solution in bldg. 2140 CAT. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item(s) after purchase. The contractor shall remove and return all existing equipment to the 92 ARW POC, install new equipment, powered components, receptacles, communication ports, base electrical feeds and building connection points (as applicable). Once the contract has been awarded, a final site survey and Bill of Materials (BOM) must then be provided that meets the 92 ARW requirements and accommodates the physical environment prior to placing an order. The contractor shall ensure that the system is Wing Cybersecurity Office (WCO) tempest compliant before completing the install.

1.1 Training: The contract awardee will provide a minimum of two (2) contiguous on-site training days to ensure 92 ARW personnel are trained on the new data wall. Each day will consist of approximately eight (8) hours of contractor-led training regarding operation, maintenance, and general knowledge of the new data wall system.

1.2 Implementation Schedule: Normal hours of operation are 0800– 1700 local time, Monday through Friday, except for federal holidays. The following Federal Holidays are observed:

January 1 New Year’s Day 3rd Monday in January Martin Luther King, Jr. Day 3rd Monday in February President’s Day Last Monday in May Memorial Day June 19th Juneteenth Day July 4th Independence Day 1st Monday in September Labor Day 2nd Monday in October Columbus Day November 11th Veteran’s Day 4th Thursday in November Thanksgiving Day December 25th Christmas

FA462025QA933 - Command Post Data Wall Attach. 1 - Statement of Work

The contractor shall coordinate the delivery and installation dates with the 92 ARW POC prior to proceeding with work on base. The contractor shall cause minimal customer disruption to the area during the agreed upon timeframe during the agreed upon field work schedule. The government will provide room contiguous availability to expedite the installation process during normal hours of operation.

1.3 Test and Acceptance: The contractor shall provide a data wall solution that meets all the requirements in the SOW and conforms with all the equipment listed therein. The contractor shall develop a test and acceptance plan to validate the system operation, and formally turn over the system. The contractor will provide a point of contract that will work with a government representative through the acceptance test to ensure full functionality of the system and to formally turn over the system to the Government.

2. Description of Work: The contractor shall provide all supervision, materials, parts, tools, equipment, and labor needed for the installation of the system. The contractor shall maintain a clean and neat work area for the duration of the installation process. Contractor shall dispose of all waste resulting from the installation in accordance with all applicable base, local, state, and federal regulations and procedures. The contractor will be required to restore the facility to pre-installation conditions. This will include ensuring that carpeting over drop floors is replaced and that any floor/wall/ceiling penetrations (if required) are properly restored. The contractor is responsible for verifying the pre-installation site conditions and ensuring that the site is restored to said conditions following the completion of the installation.

As directed by the 92 CS, the contractor shall perform work that includes, but is not limited to:

- Pre- and Post-cutover validation

- Data Wall configuration changes and monitoring

- Data Wall troubleshooting

- Ad-hoc knowledge transfer for the Data Wall solution

Technical Assistance shall be delivered on-site during normal working hours except where noted and mutually agreed upon by both parties in advance. Services and installation will be included as a part of the purchase.

3. Equipment:

3.1. Equipment Rack: Provide an appropriate rack to house all AV equipment for the project in the communications closet outside of the CAT.

3.2. Audiovisual (AV) Systems. The contractor will deploy the solution to satisfy the below subsections.

3.2.1. Main Video Wall: Provide an appropriate seamless LED data wall that can display up to 8 independent sources in multiple layouts from our unclassified /classified data sources (NIPR/SIPR).

3.2.2. Distributed Video: Provide an IP scalable video solution which can be controlled (present NIPR/SIPR) from at least two (2) desks within the CAT. In addition, be scalable beyond the initial installation, providing a solution that can accept up at least ten (10) additional desk inputs and five (5) more display destinations before requiring an upgrade to the network switch infrastructure.

3.2.3. Audio System: Provide at least two (2) pendant ceiling microphones to provide coverage zones of the desk area. Additionally, a digital signal processor to manage acoustic echo canceling and microphone mute status. Finally, provide (1) two channel 300-Watt Amplifier and at least eight (8) ceiling pendant speakers to be located around the room for equal sound coverage.

3.2.4. Microsoft Teams Connectivity: Provide dedicated Audio Video Bridging devices to be used for NIPR and SIPR Teams. Additionally, provide and install one (1) camera that will feed video into the bridging devices following the appropriate Video Services STIG policies.

3.2.5. User Control & Signage: Provide one (1) touch panel and one (1) control processor that will manage the user interface and security protocols. Additionally, provide one (1) signage touch panel to be placed at the CAT entrance with LED light bar to show room status and custom text to welcome guests to the space.

4. Operational Testing and System Support: After the data wall is installed, the contractor shall perform validation testing to ensure that the data wall is in a “fully operational” state and meets the tempest requirements. The results of these tests along with any recommendations for changes will be provided to the 92 CS. The contract awardee will review this document with the 92 CS, and if necessary, update any necessary documentation. Any problems found during this time of inspection will be repaired and resolved prior to contractor departure. Contractor must have at least one audio visual technician with SECRET or higher clearance to complete SIPRNet test for each secure system where applicable. The contract awardee will provide the data wall generated (“as-built”) documentation in PDF format to the 92 CS. Upon completion of install and testing the contractor will provide 6 months of operation/maintenance support that will include troubleshooting and fixing system issues.

5. Administrative Requirements:

Place of Performance Work: Fairchild AFB, WA Building 2140 CAT Area Hours of Work: Monday-Friday 0800-1700 Point of Contacts: To be Disseminated upon award.

6. Contractor Consent to Background Checks: The contractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by WA State’s Law Enforcement system ACCESS which is a Central Computerized Enforcement Service System. ACCESS checks will verify if a person is wanted by local, state, and federal agencies. All contractor and subcontractor personnel must consent to ACCESS background checks. Contractor and subcontractor personnel who do not consent to an ACCESS check will be denied access to the installation. Information required to conduct an ACCESS check includes full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor shall provide this information using the 92 SFS DBIDS Card-Pass Application Form 28 and shall submit it in conjunction with the contractor’s request for either base or vehicle passes. Completion of a successful ACCESS check does not invalidate the requirement for an escort when contractor or subcontractor personnel are working within controlled or restricted areas.

Contractors shall ensure their employees and those of their subcontracts are US citizens. Foreign Nationals shall not be allowed on base.

Badges: The contractor is required to provide identification badges for their employees. All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor. Size, color, style, etc. are to be mutually agreed to by contractor and government.

The contractor’s identification badge will not be used as an entry requirement for installation entry or into any government designated controlled or restricted area. All DBIDS cards/passes will be turned in to the Visitors Control Center upon expiration of pass and/or completion of contract.

Contractor Registration of Vehicles on Fairchild AFB: All contractor or contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations. Additionally, any pass shall be surrendered to Security Forces upon demand to positively identify a persons need to be on Fairchild AFB.

Safeguarding Classified or Unclassified Information: The contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, all resources (e.g., maps, publication/instructions, photos) provided by the government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

Non-Disclosure Agreements: To safeguard information, the contractor shall enter into non-disclosure agreements with the responsible local security manager.

Privacy Act: Work on this project requires that personnel have access to Privacy Information.

Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.