Attach. 1 - Statement of Work.pdf

PDF 3 MB Posted

Attached to
Fy26 Local and Long-Distance Telecommunication Services Renewal
Solicitation number
FA462026QA207
Issued by

About this file

This is a Statement of Work (SOW) for Local Telecommunication Services (LTS) and Long Distance Telecommunication Services (LDTS) at Fairchild Air Force Base (AFB) in Washington. The document outlines comprehensive telecommunication requirements, including installation, maintenance, and operational standards for voice grade services across an IP, MPLS, and traditional network infrastructure. The SOW specifies detailed provisions for service delivery, including 24/7/365 support, prioritized outage restoration procedures, and specific technical requirements for circuit connections, with a cutover period of 30 days.

Key technical specifications include four ISDN Primary Rate Interface (PRI) trunks, multiple transport and data channels, and support for various communication systems including legacy analog and modern SIP trunking. The contract requires the contractor to provide installation plans, ensure E911 compatibility, maintain customer service records, and follow strict safety and quality control standards. The telecommunications infrastructure will support mission-critical operations, with particular attention to emergency communication services and resilient network design. The contract is structured to allow innovative technical solutions while maintaining compatibility with existing government communication infrastructure.

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Table of Contents

1. INTRODUCTION

1.1. Objective

1.2. Background

2. SCOPE

2.1. OUTAGES

2.1.1. Scheduled Outage

2.1.2. Unscheduled Outages

2.1.3. Outage Procedures

2.1.4. Outage Priority, Restoration of Service, and Maintenance

2.1.4.1. High Priority Outage

2.1.4.2. Medium Priority Outage

2.1.4.3. Low Priority Outage

2.2.2. Inspection

2.2. Grade of Service

3. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

4. GENERAL REQUIREMENTS

4.1. Personnel

4.2. Government Emergency Telecommunications Service (GETS)

4.3. Installation and Cutover

4.3.1. Installation Plan.

4.3.2. Cutover Plan.

4.4. Safety, Health and Fire Protection Requirements

4.5 Continuation of Mission Essential Services During Crisis.

4.6 Customer Service Records (CSR)

o o

5. APPENDICES

APPENDIX 1 – SITE SPECIFIC REQUIREMENTS

5.1. Required Services and Features

5.2. Direct-Inward-Dialing (DID) Directory Numbers.

NPA- NXX-XXXX DID Directory Numbers

5.3. Exchange and Access Lines.

5.3.1. Commercial Subscriber Lines.

(NPA)-NXX-XXX Type Services and Optional Features

Demarcation Organization & End Demarcation

Location Example

5.3.2. Toll Free Lines.

5.4. Local Exchange and Access Trunks.

5.4.1. Local Exchange Access Analog Trunks.

5.4.2. Local Exchange Access Digital Trunks.

5.4.3. Local Exchange Digital (ISDN Primary

Rate Interface (PRI)) Trunks

ISDN PRI

Circuit ID

D- Channel

IC

B-Channel

Qty & Signaling:

(PRI Q.931)

OG

B-Channel

Qty & Signaling:

(PRI Q.931)

2-Way Channel B-Channel

Qty & Signaling

(PRI Q.931):

Demarcation

5.4.4. Long Distance (ISDN Primary Rate

Interface (PRI)) Trunks

ISDN PRI

Circuit ID

D- Channel

IC

B-Channel

Qty & Signaling:

(PRI Q.931)

OG

B-Channel

Qty & Signaling:

(PRI Q.931)

2-Way Channel B-Channel

Qty & Signaling

(PRI Q.931):

Demarcation

5.4.5. Analog FX Line/Trunks.

5.4.6. Foreign Exchange Digital Trunks

5.5. Transport Channels.

Circuit ID/Name Type Demarcation Destination Estimated

Mileage Circuit

Description

5.6. Data Point-to-Point Circuits.

5.7. Circuit Extension.

5.8. Public Listings.

Description Qty

5.9. Telephone Directories

5.10. Diversity/Diverse Routing.

5.11. E911 Compatibility

On base 247xxxx numbers dialing 911 are routed to both the Fire Department and Base Security Forces. Cell phones and commercial numbers are routed to Spokane County 911 first and then forwarded to our base 911 system answered by both Fire and Security personnel.

5.12. Special Services

5.13. Service Routing

Foreign Exchange

Trunk

Foreign City DCO 583 Claire Blvd

Outside Local LATA

Vendor / Incumbent Local Exchange Carrier (ILEC) / Competitive Local Exchange

Carrier (CLEC) Dial Central Office (DCO)

Main Site DCO 1234 AF Road, Any Base, USA

GOVT

SWITCH

GOVT

MDF

# of PRIs and DIDs

Police Dept

Voice Grade Hotline

Remote Switch/PBX

# of BRI and CSL

# of BRI and CSL

# of PRIs and DIDs

Diagram 1

TRADITIONAL LEGACY

Off Premise

Off Govt Quarters

Apple

Pump House

2 - Wired Alarm

Medical Facility

4 - Wired Data

Diagram 2

UTILIZING SIP TRUNKING

Note:

VENDOR/LEC/ILEC

Legacy Services & Equipment

Multifunction Edge Router

Edge Boundary Controller (if available)

APPENDIX 2 - DEFINITIONS & ACRONYMS

Table A Definitions

TERM DEFINITION

Fairchild AFB, WA

TABLE B ACRONYMS:

ACRONYM EXTENDED

DP Dial Pulse DSN Defense Switching Network DSX Digital Signal Cross-Connect DTMF Dual Tone Multi-Frequency EBC Edge Boundary Controller FCC Federal Communications Commission FD Full Duplex FR Flat Rate FX Foreign Exchange GETS Government Emergency Telecommunications Service GS Ground Start HD Half Duplex IAW In Accordance With IC Incoming ILEC Incumbent Local Exchange Carrier ISDN Integrated Services Digital Network IT Information Technology LATA Local Access Transport Area LS Loop Start MF Multi-Frequency MDF Main Distribution Frame MR Measured Rate NCS National Communications System NS/EP National Security and Emergency Preparedness NGO Non-Governmental Organization NLT No Later Than OEM Original Equipment Manufacturer OG Outgoing POC Point of Contact PRI Primary Rate Interface

PUC Public Utility Commission

PSTN Public Switched Telephone Network RPL Restoration Priority List SIP Session Initiation Protocol TS Telecommunication Services TSP Telecommunications Services Priority WS Wink Start

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