Attach 6_PWS_.pdf

PERFORMANCE WORK STATEMENT (PWS)

Construction Machinery Equipment Diagnostic, Repair, & Repair Parts

Part 1

General Information

1. GENERAL: This is a non-personal service contract to provide Construction Machinery Equipment (CME) diagnostics, CME repairs, and CME repair parts to assist the Motor Pool at Sierra Army Depot in the event the required capabilities or expertise does not exist in order to perform certain repairs, diagnostics and/or provide repair parts that may be needed to restore the construction equipment back to fully functioning condition. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, tools, materials, supervision, and any other non-personal items required to perform the services of Construction Machinery Equipment (CME) diagnostic, CME repairs and provision of CME repair parts as defined in this Performance Work Statement, except those that are specified for government personnel. The contractor shall perform to the standards in this contract.

1.2 Background: Sierra Army Depot located in Herlong, California north of Reno, Nevada on highway 395 has a wide variety of construction equipment that is critical to the depot’s needs and mission requirements. Due to the complexities of newer equipment types and proprietary software systems it is necessary to enhance, but not to replace the current capabilities of the motor pool for issues that arise beyond the capability or expertise of the government to perform such as electrical diagnostics, software programming, mechanical diagnostic, repairs and/or provide the motor pool with repair parts.

1.3 Objectives: When a determination is made and a written justification for services requested from the motor pool has been submitted to the COR, the contractor shall provide upon request the following services or any combination of the following services. A listing of construction equipment shall be provided to the contractor and as an attachment to the contract (Technical Exhibit 2). This list of equipment is subject to change upon old equipment being replaced with new equipment. This listing of current material handling equipment at a minimum will be reviewed by the COR for newly acquired equipment and retired equipment annually and provide the contractor with an updated list.

• Provide diagnostic testing of mechanical, electrical, and software systems pertaining to the equipment being requested for.

• Provide software resets to include read and clear diagnostic and error codes.

• Provide/Load software upgrades or re-program equipment per manufacturers specifications.

• Perform certain mechanical or electrical repairs on a limited basis that are beyond the capabilities of the motor pool to perform.

• Supply construction machinery equipment repair parts as requested by the COR.

1.4 Period of Performance: period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Year – Contract Award Through Day 364

Option Year I – Day 365 Through Day 729

Option Year II – Day 729 Through Day 1,094

1.5.1 General Information

1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The contractor will not be required to perform any services on the following federal holidays

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day

Juneteenth National Independence Day Thanksgiving Day

Independence Day Christmas Day

1.5.4 Hours of Operation: The contractor is responsible for conducting business for onsite repairs or diagnostics, between the hours of 0630 to 1130 and 1200 to 1700 Monday thru Thursday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The government will not pay for overtime, unless performed at the request of the Contracting Officer.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Sierra Army Depot, Herlong, California, possible worksites include Motor Pool Facilities or equipment based out in the field.

1.5.6 Type of Contract: The government will award a Time & Materials contract.

1.5.7 Security Requirements: Access and General Protection/Security Policy and Procedures:

the contractor and all associated sub-contractor employees shall provide all information required by the installation Directorate of Risk Management for background checks (also known as vetting) in order to meet installation access requirements. Contractor personnel performing work under this contract must have the vetting process complete and individual contractor approved for access to the installation at time of the notice to proceed and must maintain the ability to pass the vetting process with a favorable determination required for the life of the contract. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use when repairs or diagnostics are being performed at Sierra Army Depot.

1.5.7.2 Key Control: N/A

1.5.7.3 Lock Combinations: N/A

1.5.8 Special Qualifications: Factory certified maintenance technician is required to perform any work under this contract. The factory certified maintenance technician shall also be qualified as an equipment operator and have weld certification in which the technician is capable to restore the equipment to original or greater than manufactures load capacity specifications.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The follow personnel are considered key personnel by the government:

Project Manager and repair technicians. The contractor shall provide a project manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The project manager or alternate shall be available between 6:30 a.m. to 4:30p.m, Monday thru Thursday except Federal holidays or when the government facility is closed for administrative reasons.

1.5.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.13 Contractor Travel: Travel related expenses for round trip (ex, fuel charges, fee per mile) including labor costs shall be included and factored in when submitting quotes for diagnostic and repair services.

1.5.14 Other Direct Costs: Equipment rentals or other related tools and equipment required to perform these repair services shall be the contractor’s responsibility. The contractor shall pay all fees (ex, shipping fees, handling charges), permits and/or costs required by Local, County, State or Federal representatives.

1.5.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6 Environmental Requirements

1.6.1 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable federal, state, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), as well as Major Subordinate Command (MSC) and Sierra Army Depot (SIAD) regulation, policy, Host Tenant Agreement, Interagency Service

Support Agreement, or Status-of-Forces Agreement. Contractor shall immediately report any conflicts between applicable federal, state, local environmental laws, statutes, executive orders, and provisions of Army Regulation 200-1, and any specifications within this contract to the Contracting Officer Representative (COR).

1.6.2 Compliance with Green Procurement Requirements: N/A

1.6.3 Compliance with License and Certification Requirements: N/A

1.6.4 Notification of Federal and State Regulators: Contractor shall immediately notify the Designated Government Representative (DGR) and COR of the arrival on site of any Federal, State, local and/or DoD environmental regulator or enforcement agent and/or the receipt of any correspondence from above mentioned environmental regulatory agencies.

1.6.5 Inspections of Work Sites: N/A

1.6.6 Reporting Noncompliance: Contractor shall immediately report any nonconformance and/or noncompliance with applicable Federal, State or Local environmental laws, Army and installation environmental regulations or policies to the COR and DGR.

1.6.7 Verification of National Environmental Policy Act Documents: N/A

1.6.8 Conformance with Environmental Management System: Contractor shall take the necessary actions to identify, monitor, and control those contract operations and activities that pose risk of contamination, or can negatively impact the natural and/or human environment. SIAD currently operates and maintains an International Organization of Standards (ISO) 14001 certified program, “Fence to Fence”. Contractor shall comply with all EMS program requirements.

1.6.9 Assignment of Environmental Compliance Designee (ECD): N/A

1.6.10 Competency Training for Contractor Personnel: Contractor shall not allow personnel to perform any activities and/or tasks on AMC installations (SIAD) without proper and adequate qualifications or job competency training. In the event of any identified noncompliance, the Contractor shall, if requested, provide proof of contract personnel training or qualification (individual name, training/qualification type, training/qualification certificate, and date of training/qualification) to perform those contract activities associated with the identified noncompliance.

1.6.11 Generation of Solid Waste: Contractor shall dispose of all solid waste generated, which cannot be recycled, into the appropriately marked solid waste containers and roll-offs provided.

Contractor shall comply with the SIAD Integrated Solid Waste Management Plan.

1.6.11.1. Contractor shall make every effort to divert construction, demolition debris, and all other solid waste to comply with the Army Integrated Solid Waste Management Policy.

1.6.11.2. The Contractor shall coordinate with the installation Qualified Recycling Program (QRP) and Solid Waste Managers, DGR, and COR to arrange for recyclable materials to be removed and diverted from the waste stream.

1.6.11.3. Submit in writing the quantities of waste removed and recycled to the DGR and/or COR on a monthly basis. The submittal shall include the date of disposal/recycling, the disposal/recycling facility, the types of material disposed/recycled, and the quantities of materials disposed/recycled by weight or volume.

1.6.11.4. The Contractor shall promote cost-effective waste reduction in all operations and facilities covered by the contract. This includes collection, separation, and processing products or other materials recovered from solid waste streams for use in the form of raw materials.

1.6.11.5. The Contractor shall make maximum effort to reduce and prevent waste.

1.6.12 Generation of Hazardous Waste: N/A

1.6.13 Use of Hazardous Materials: N/A

1.6.14 Prevention of Storm Water Pollution: N/A

1.6.15 Storm Water Management Low Impact Design/Development (LID): N/A

1.6.16 Use of Pesticides: N/A

1.6.17 Protection of Work Site Resources: N/A

1.6.18 Prevention of Spills: Contractor shall adopt the installation’s Spill Prevention Control and Countermeasures Plan (SPCC) if transporting, processing, storing, or in any way managing hazardous waste, hazardous material, petroleum-oils-lubricants, or other restricted items. In case of a spill, the person in control of the spill site or their designated representative shall take appropriate action to protect workers and bystanders; contain the spill (if it can be done safely);

secure the spill site; restrict ignition sources; and immediately contact the installation Fire and Emergency Services (Fire Department).

1.6.19 Protection of Sensitive Areas: Contractor shall comply with all installation designated sensitive and/or off-limit area restrictions. Sensitive areas are generally demarked indicating what activities (e.g., driving, digging, foot traffic) are prohibited. The Contractor shall also adhere to the following installation sensitive areas requirements:

1.6.20 Corrective Action for Noncompliance: Contractor shall when given a verbal and/or written notice of environmental non-compliance or nonconformance by the COR, take immediate corrective action. Failure or refusal to comply promptly may be grounds for the Contracting Officer to invoke the appropriate contractual remedies. This may cause all or part of the work to be stopped immediately until satisfactory corrective action has been taken.

1.6.21 Noise: N/A

1.6.22 Mercury: Mercury is prohibited, unless specified otherwise, and with the exception of mercury vapor lamps and fluorescent lamps. Dumping of mercury-containing materials and devices such as mercury vapor lamps, fluorescent lamps, and mercury switches, in rubbish containers is prohibited. Remove without breaking, pack to prevent breakage, and transport out of the activity in an unbroken condition to the Hazardous Waste Storage facility, B. 380 as required by SIAD. Immediately report to the DGR and COR instances of breakage or mercury spillage.

Clean mercury spill area to the satisfaction of the Contracting Officer and Environmental Office.

Cleanup of a mercury spill shall not be recycled and shall be managed as a hazardous waste for disposal.

1.6.23 Universal Waste / e-Waste Management: Universal waste including but not limited to some mercury containing building products such florescent lamps, mercury vapor lamps, high pressure sodium lamps, CRTs, batteries, aerosol paint containers, electrical equipment containing PCBs, and consumed electronic devices, shall be managed in accordance with applicable environmental law and SIAD Hazardous Waste Management Plan. Consult the Environmental Office for assistance.

1.6.24 Pollution Prevention / Hazardous Waste Minimization: Minimize the use of hazardous materials and the generation of hazardous waste. Consult with the Environmental Office for suggestions from the installation’s pollution prevention/hazardous waste minimization plan for supporting waste minimization goals.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.1.14. FULLY MISSION CAPABLE (FMC). A status condition where fully operational equipment or systems are safe and correctly configured as designed by the manufacturer.

Equipment is FMC when it can perform all of its functions without endangering the lives of crews and operators.

2.1.15. NON MISSION CAPABLE (NMC). A status condition indicating that a system and equipment are not capable of performing any of their functions because of maintenance requirements. Does not count times spent on regularly scheduled maintenance services and inspections.

2.1.16. PARTIALLY MISSION CAPABLE (PMC). A status condition of an equipment indicating that that it can perform at least one but not all of its functions because of existing maintenance requirements that does not endanger the lives of crews or operators.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer’s Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer’s Technical Representative

COTS Commercial Off the Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

MHE Material Handling Equipment

FMC Fully Mission Capable

PMC Partially Mission Capable

NMC Non Mission Capable.

CME Construction Machinery Equipment

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Facilities: Work may be performed in the motor pool area on Sierra Army Depot or out in the field where equipment is located at the time of request. A dedicated facility for the contractor is not authorized.

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS. The work to be performed under this contract will be performed at Sierra Army Depot, Herlong, California, possible worksites include Motor Pool Facilities or equipment based out in the field.

4.2 Secret Facility Clearance: N/A

4.3. Materials: The contractor shall furnish all materials, supplies, necessary to meet the requirements under this PWS.

4.4. Equipment: The contractor shall furnish all equipment necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.0 Upon request from the COR, the contractor shall provide CME diagnostic services, CME repairs and CME repair parts for equipment listed in Technical Exhibit 2. The Technical Exhibit at a minimum will be updated annually and delivered to the contractor to include new CME equipment acquired during the year and old equipment retired and removed from the list of equipment.

5.1. CME Diagnostic Services. The contractor shall provide CME equipment Diagnostic Services: When requested by the COR, the contractor shall acknowledge diagnostic request within 24 hours and perform the diagnostic service within four business days of acknowledgement. (CDRL A001) The contractor will be responsible for supplying all labor, travel, and equipment to perform diagnostic services on CME equipment utilizing the technician’s expertise and/or common or specialized equipment, onsite at Sierra Army Depot. A diagnostic report shall be submitted to the COR upon completion of the diagnostic service within four business days after completion of the diagnostic service. A listing of Common Diagnostic services that may be required are listed below, this list is not all inclusive, other diagnostics may be requested dependent on the needs of the Government.

5.1.1 – Electrical systems diagnostics.

5.1.2 – Software systems diagnostics (including reading and clearing repair/service codes)

5.1.3 – Fuel management systems and emissions diagnostics.

5.1.4 – Mechanical systems diagnostics.

5.1.5 – Hydraulic systems diagnostics.

5.1.6- Calibration and Reprogramming.

5.1.7- Preventive Maintenance Diagnostics

5.1.8- Structural and Undercarriage Inspections.

5.2. CME Repair Services: When a written justification for CME repair services has been submitted to the COR, repair services under this contract may be obtained.

5.2.1 Upon Request from the COR the contractor shall provide a quote for repairs to be submitted to the COR. The Quote for repairs shall detail the work to be performed, parts that are needed for the repair, labor hours required to perform the repair or repairs, cost of repair parts, cost of labor hours and estimated time to completion of the repair. The quote for CME equipment repairs shall be due within 4 business days after request for quote has been sent by the COR.

5.2.2 Once the quote for repair has been accepted by the government the contractor will schedule with the COR for the repair or repairs to be made within 4 business days of quote acceptance. Once the contractor is onsite the contractor must check in and out with the COR daily until the repairs are complete.

5.2.3 The contractor shall be responsible for supplying all labor, travel, equipment, and any repair parts to perform onsite repairs on CME requested by the COR. The contractor shall restore the CME to fully mission capable condition (FMC) per the manufactures specifications and capability as designed by the manufacturer. Exceptions may be made depending on CME criticality of the equipment or mission requirements to allow the CME to be restored to partially mission capable (PMC) condition if it is an option to do so while waiting on parts to restore the CME to FMC condition. Repairs to CME shall be completed in a timely and expedient manner as agreed upon by the COR and outlined in the contractor provided quote for repairs. Any delays in restoring CME to FMC condition shall be reported to the COR as soon as the condition is known to the contractor. Should the contractor discover further damage, or parts have not shipped on time to complete the schedule in the written estimate, the contractor shall document the findings and notify the government for an extension of services and if necessary, a new proposal. Any items found during a repair that are determined to be deficient or unserviceable shall be brought to the attention of the COR.

5.3. Tracking of vehicles A weekly in-process report (CDRL A002) shall be sent to the COR detailing every vehicle currently being serviced, each vehicle’s status (on-schedule, behind schedule, ahead of schedule projections, ETC.), any vehicle that had to be re-worked due to failed acceptance inspection, identify all applicable re-work time for each failed inspection, and each vehicle that passed acceptance inspection for that week. This report shall be provided to the COR by 1000 hours each Monday (or next operational workday in case of holidays) and is to cover all work performed for the prior week.

5.4. Contractor Supplied Warranty of Repairs: Upon completion of any repair performed by the contractor (A004), the actual repair performed shall be warrantied from defects in materials and workmanship for a period of at least 90 days or as long as the manufacturer’s warranty lasts whichever is greater for the repair part supplied or as negotiated by the Contracting Officer at time of contract award. Repairs required for CME that were previous repairs made that are defective in materials or workmanship within the 90-day contractor supplied warranty period or manufacturer supplied warranty period whichever is greater shall not be billed to the government unless the repeat repair was due to government abuse or negligence.

5.5. Equipment Additions or Modifications: Any additions or modifications made to any equipment shall be made, provided the addition or modification is necessary to ensure the equipment meets the criteria for which it was originally designed, so long as it does not violate OSHA 29 CFR 1926.601/602, and only after Contracting Officer’s approval of the modifications.

5.6. Contractor Supplied CME Parts: When requested by the COR, the contractor shall supply CME parts that do not require repair services from the contractor. The contractor shall facilitate any warranty (A004) issues caused by defective material or parts received from the contractor unless determined to be of government abuse or negligence as reason for the part or material failure. The government shall request a quote for parts only at any time during this contract.

5.6.1. The quote for parts submitted to the COR shall detail the cost of parts requested, shipping and/or freight costs, handling charges and include estimated time of delivery and shall be submitted to the COR within 4 business days after receipt of request. (CDRL A003)

5.6.2 The contractor shall honor and facilitate manufacturer supplied warranty of parts provided to Sierra Army Depot under this contract providing the cause of the failure was not due to government abuse or negligence.

5.7. Non Standard hours / Emergency after hours service calls: Upon request the contractor shall provide diagnostic and repair support after standard business hours including Saturday and Sunday if deemed necessary referencing paragraph 1.6.4. The contractor shall provide contact information to the COR in order to obtain after hours support.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 SIAD Regulation 420-7 (Fire Prevention and Protection)

6.1.2 SIAD Regulation 385-1 (Safety)

6.1.3 All local, state and federal laws

6.1.4 OSHA requirement – 29 CFR 1926.601

6.1.5 OSHA requirement – 29 CFR 1926.602

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance Threshold

Method of Surveillance

PRS # 1.

Quote for CME repairs.

PWS Para 5.2.1

Due within 4 business days after request for quote has been sent by the

COR

95% 100% Inspection

PRS # 2

The contractor shall restore the CME to fully mission capable condition (FMC)

PWS Para 5.2.3

Restored to working condition per the manufactures specifications and capability as designed by the manufacturer.

100% Customer Feedback

PRS # 3

When requested by the COR the contractor shall acknowledge diagnostic request within 24 hours.

PWS Para 5.1

Respond to diagnostic request within 24 hours.

95% 100% Inspection

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Diagnostic Reports

PWS 5.1

A001

At the time of request for diagnostic

2 Electronic file by e-mail as an MS Word attachment.

COR and KO

Weekly Status Report

PWS Para 5.3

A002

Emailed to COR by 1000 hours each Monday

2 Electronic file by

COR & KO

Quote for Parts

PWS 5.6.1

A003

At the time of request for parts quote

2 Electronic file by

COR & KO

Warranties

PWS 5.4 & 5.6

A004

Upon completion of any repair (s)

2 Electronic file COR & KO