Attach 3 Past_Performance_Report_Form.docx

DOCX document 36 KB Posted

Attached to
Surface Ship Corrosion Mitigation Federal contract opportunity
Solicitation number
N0018926Q0003
Issued by
Department of the Navy Naval Supply Systems Command

About this file

This document is a Contractor Performance Customer Input Sheet/Questionnaire designed for evaluating past performance of a contractor for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN). The form is structured to comprehensively assess a contractor's performance across six key quality rating areas: recruiting, workforce retention, contract requirement fulfillment, timeliness, responsiveness, and overall performance.

The detailed questionnaire requires input from the contracting agency/company, covering critical evaluation metrics such as personnel recruitment capabilities, workforce stability, customer satisfaction, contract compliance, problem resolution effectiveness, and cost control. The form seeks specific feedback on the contractor's strengths, weaknesses, and likelihood of being recommended for future contract work. It is to be completed and returned to Elysia Allen at the Fleet Logistics Center Norfolk Contracting Department, with submission required no later than the solicitation's due date.

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Other files attached to Surface Ship Corrosion Mitigation, newest first.
File Type Posted
Questions.docx DOCX document
Attach 2 Past_Performance_Information_Form.docx DOCX document
N0018926Q0003.pdf PDF
Attach 1 Wage Determination No 2015-4341.pdf PDF

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Text version

Contractor Performance Customer Input Sheet/Questionnaire

Complete and return NLT the due date of the solicitation to:

Fleet Logistics Center Norfolk (FLCN) Contracting Department, Attn: Elysia Allen Email: elysia.m.allen2.civ@us.navy.mil

On behalf of :

Company's Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Contract/Purchase Order No.:_________________________________
Contract Amount:_________________________________
Contract Type:_________________________________
Period of Performance:_________________________________
Business Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

Completed by :

Command/Company’s Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

PAST PERFORMANCE QUALITY RATING TABLE

Quality:

1. Recruiting: The offeror’s demonstrated ability to recruit personnel with the skill sets, qualifications/certifications, experience and security clearance required of the contract. Provide additional comments if necessary.

2. Retention: The offeror’s demonstrated ability to maintain a stable workforce.

3. Quality/Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

b. Were there instances of rework and/or deficiency reports? (If yes, explain)

c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

4. Quality/Timeliness.

a. Did the Contractor meet/comply with performance schedules?

b. Rate the timeliness of submission of requested information, reports and invoicing.

5. Quality/Contractor Responsiveness. The offeror’s demonstrated ability to:

a. respond to customer concerns

b. isolate and resolve problems

· the number and severity of problems

· the effectiveness of corrective actions taken.

c. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

6. Additional Observations/Information

a. Identify the contractor's overall strengths and weaknesses.

b. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

c. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

d. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

Source Selection Information – See FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .