Attach 09 PPQ_ID04200024 22 Nov 2020.pdf

United States Special Operations Command (USSOCOM) Tactical Combat Casualty Care (TCCC) Casualty Evacuation (CASEVAC) Program of Record (PoR) Past Performance Questionnaire

SECTION 1: CONTRACT IDENTIFICATION

INSTRUCTIONS: This section is to be filled out by the contractor requesting information and sent to the respondent.

A. Contractor Name: ___________________________________________________________________________

B. Contract Number: ___________________________________________________________________________

C. Contract type: ______________________________________________________________________________

D. Period of performance: ________________________________________________________________________

E. Brief Description of Work Performed:

F. Dollar Value (include per year cost and life of contract cost): _________________________________________

G. Location (countries) where supply/service was performed under this contract:____________________________ H. Contractor being evaluated performed as the: _____ Prime or ______ Subcontractor (Mark one)

SECTION 2: RESPONDENT INFORMATION

INSTRUCTIONS: The remaining sections are to be filled out by Respondent. Questionnaires must be returned no later than 12 24 2020, to GSA 4QFACC via E-mail: sonia.hammons@gsa.gov; stella.schoenberg@gsa.gov Please indicate “Performance Survey” in the subject.

A. Customer or agency name: _____________________________________________________________________

B. Respondent's name and title: __________________________________________________________________

C. Respondent's phone number: ________________________________________________________________

D. Respondent’s Email: __________________________________________________________________

E. Contract Performance Data assessed in Contractor Performance Assessment Reporting System (CPARS): Y or N

F. Description of work performed under this contract:_________________________________________________

SECTION 3: PERFORMANCE INFORMATION

INSTRUCTIONS: Choose the term that most accurately describes the contractor’s performance or situation.

The results of this survey will aid the Government in determining whether there is a reasonable expectation that the contractor will successfully perform the required effort under the USSOCOM TCCC CASEVAC PoR. In responding to the survey, please justify and explain Marginal or Unsatisfactory ratings. Respondent may be contacted to clarify comments or ratings. In order for the government to review and assess the contractor’s past performance rating, please use the following ratings to describe the offeror’s performance on your contract or project:

Exceptional (E) - Performance met all contract requirements and exceeded many to your company’s (or agency’s) benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner.

Very Good (VG) - Performance met all contract requirements and exceeded some to your company’s (agency’s) benefit. There were a few minor problems that the contractor resolved in a timely, effective manner.

Satisfactory (S) - Performance met contract requirements. There were some minor problems and corrective actions taken by the contractor were satisfactory.

Marginal (M) - Performance did not meet some contractual requirements. There were problems, some of a serious nature, for which corrective action was only marginally effective or was not fully implemented.

Unsatisfactory (US) - Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.

Not Applicable (NA) - No record of past performance or the record is inconclusive.

NOTE: CPARS may be reviewed for the contractors as well as responses to this questionnaire. Although you may have filed a CPARS for the contract listed, we would appreciate your response to this questionnaire because some of the questions relate to areas not covered by CPARS.

1. Quality of Product or Service (General)

US M S VG E NA

A Ability to meet quality standards specified for technical performance B Compliance with contractual terms and conditions.

C Did the contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements?

D Quality/integrity of Technical Manuals or Commercial Manuals

E Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

F Timely recognition and notification of administrative, engineering, production, problems affecting the program.

G Ability to successfully respond to emergency and/or surge situations.

2. Quality of Product or Service (Materiel)

A Ability to kit and deliver equipment/sub-assemblies with accuracy and consistency.

B Was the contractor able to manage supplier/manufacturer timelines in order to mitigate schedule risk/slippage?

C Did the contractor maintain awareness of technology advancements in order to propose spiral development efforts to increase operational capabilities or mitigate obsolescence issues ?

3. Quality of Product or Service (Training)

A Ability to provide knowledgeable and personable training cadre.

B Ability to deliver training curriculum in a concise and efficient manner.

C Ability to conduct training in the following disciplines: High-Angle Rescue, Vehicle Extrication, Light/Heavy Extrication?

D Ability to deliver curriculum consistently while utilizing varying resources/venues often seen in the Mobile Training Team (MTT) environment.

4. Management Controls

US

M

S

VG E NA

A Effectiveness of overall contract management (ability to lead, manage and control program).

B Effectiveness management control, including management of subcontractors.

C Effectiveness of quality control planning and execution.

D Effectiveness of material/inventory management.

E Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

F Ability to hire/retain a qualified workforce on this effort

5. CUSTOMER SERVICE

A Was the contractor committed to customer satisfaction?

B Did the contractor work and communicate well with contracting officers, contracting officer’s technical representatives, end users, other contractors, program staff, and subcontractors?

6. OVERALL PERFORMANCE

A Effective program/contract management.

B Overall performance of the contractor.

SECTION 4: NARRATIVE DESCRIPTION

1. Please discuss each and every response for which you indicated Marginal or Unsatisfactory in response to the questions above (use additional sheets, if necessary).

2. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? YES________ NO________

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.)

3. Explain the contractor’s greatest strengths and/or weaknesses and your rationale for why you would or would not award a future contract to them.

4. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

5. Please provide any additional comments concerning this contractor’s performance, as desired.