Att 9 - Performance Requirements Summary.pdf

Performance Requirements Summary

Performance Element PWS Paragraph

Acceptable Quality Level

Surveillance Method

C-1 Description of Services Emergency Response Services C-1.3.2.2 100% Periodic/100% Inspection

C-2 Contractor Work Responsibility Phase-In of Requirements C-2.1.1.4 100% 100% Inspection

Phase-Out Requirements C-2.1.2.2 100% 100% Inspection Notification C-2.3.1 100% 100% Inspection Pre-Walk Through/Coordination Meeting C-2.3.2.1 100% 100% Inspection Initial Walk-Through C-2.3.2.2 100% 100% Inspection Bench Stock to be left at Site post-transition

C-2.3.2.3 100% 100% Inspection

Joint Inventory C-2.3.2.4.1 100% 100% Inspection Final Inspection/Walk-through C-2.3.2.5 100% 100% Inspection Clean-Up of Contractor Work Areas C-2.3.2.6 100% 100% Inspection

C-3 Contractor Management and Organizational Structure

Supervision of Work C-3.1.2 90% Periodic Inspection Training and Recruitment Plan C-3.4 90% Periodic Inspection Contractor Communication with Clients and Customers

C-3.5.5 95% Periodic Inspection

Employee Uniforms & Personal Protective Equipment (PPE)

C-3.8 80% Periodic Inspection

Display of ID Badge C-3.9.1 90% Periodic Inspection Returning ID Badges Contractor Accountability

C-3.9.2 100% Periodic Inspection

Libraries C-3.10.2 100% Periodic Inspection Commercial Publications C-3.10.2.2 85% Periodic Inspection Meetings, Conferences, and Briefings C-3.11 85% Periodic Inspection Meeting Minutes C-3.11.1 99% Periodic Inspection Quality Control Plan (QCP) C-3.12.1 100% Periodic Inspection Quality Control Files C-3.12.2 90% Periodic Inspection Quality Control Reports C-3.12.3 90% Periodic Inspection Partnering Meeting Minutes C-3.14.2 90% Periodic Inspection Maintenance C-3.15.2 90% Periodic Inspection Operate, Maintain, and Repair Electrical Power Generation and Distribution Infrastructure

C-3.16 99% Periodic Inspection

Top End Overhaul C-3.16.1.1 95% Periodic Inspection Major Overhaul C-3.16.1.2 95% Periodic Inspection Load Bank Testing for Top End Overhaul C.3.16.1.3.1 95% Periodic Inspection Load Bank Testing for Top End Load Bank Testing for Major Overhaul C-3.16.1.3.2 95% Periodic Inspection

Warranty Following Load Bank Testing C-3.16.1.4 95% Periodic Inspection Power Generation Fuel C-3.16.2 95% Periodic Inspection Drinking Water Services Operations C-3.17.1 90% Periodic Inspection Water Reports C-3.17.1.1 90% Periodic Inspection

W912ER20R0011 - Attachment 9

Testing Requirements: C-3.17.2 90% Periodic Inspection Testing Plan C-3.17.3 90% Periodic Inspection Collection and Transportation C-3.18.1 90% Periodic Inspection Catch Basins and Grills, Manholes, and Surrounding Area

C-3.18.4 90% Periodic Inspection

Water/Oil and Grease Separators C-3.18.5 90% Periodic Inspection Traps and Separators C-3.18.6 90% Periodic Inspection Settlement Tanks C-3.18.7 90% Periodic Inspection Waste-Water Treatment Plant Operation – Testing Wastewater Treatment Efficiency C-3.18.8 90% Periodic Inspection

HVAC&R General Acceptable Practices the Contractor Shall Comply

C-3.19.1 90% Periodic Inspection

Exterior Inspection C-3.21.1 75% Periodic Inspection Interior Inspection C-3.21.2 85% Period Inspection Site or facility additions C.3.21.3.1 90% Periodic Inspection

C-4 Work Classification and Management Control (WCMC)

Work Reception Operations C-4.1.1 90% Periodic Inspection Service Order (SO) Issuance C-4.1.2 90% 100% Inspection Customer Interface C-4.2.1 90% Periodic Inspection Work Status Inquiries C-4.2.2 90% Periodic Inspection

Notice of Service Disruption

C-4.2.3, C-4- 2.4, C-4.2.5, C- 4.2.6, C-4.2.7

90%

Periodic Inspection

Emergency Service Order Reporting C-4.4.1 90% 100% Inspection Work Standards C-4.5 90% Periodic Inspection Requests for Information (RFIs) C-4.7 90% 100% Inspection Data Criteria C-4.7.1 90% Periodic Inspection Ad Hoc Reporting C-4.7.2 90% 100% Inspection Support C-4.8.3 90% Periodic Inspection Access to Data and Information C-4.8.4 90% Periodic Inspection Reports – Management and Administration

C-4.11 80% Periodic Inspection

Property Report -- GFE Excess & Disposition of GFE until removed from Contractor Accountability

C-4.11.2 80% Periodic Inspection

Monthly Situation Report (SITREP) C-4.11.4 80% 100% Inspection Workload Data Report for Recurring Services

C-4.12.1 80% Periodic Inspection

Emergency Service Order Report C-4.12.3 80% 100% Inspection Generator Health Reports C-4.12.5.1 80% Periodic Inspection Incident Reporting C-4.12-8 90% Periodic Inspection Real Property Listing (RPL) C-4.14.2 80% 100% Inspection Preventative Maintenance (PM) Schedule C-4.14.3 80% Random Inspection

The following criteria shall be used to determine the contractor performance rating for each of the performance requirements:

Performance

Criteria

Outstanding

Performance meets all contractual requirements and exceeds most to the government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with almost no minor problems for which corrective actions were taken by the Contractor, and the corrective actions were highly effective.

Above Average

Performance meets all contractual requirements and exceeds some to the government’s benefit. The contractual performance element or sub-element being assessed was accomplished with very few minor problems for which corrective actions taken by the

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub- element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the Contractor’s corrective actions appear or were

Service Order Forms/Reports C-4.14.4 80% Periodic Inspection Fuel Level Report C-4.14.5 80% Periodic Inspection Equipment Maintenance Records C-4.14.6 80% Periodic Inspection Inventory Records of Supplies, Parts and Stock

C-4.14.7 80% Periodic Inspection

C-5 Special Requirements Safety C-5.1 100% Periodic Inspection Materials, Supplies and Spare Parts C-5.10 90% Periodic Inspection