ATT 3 MWRM PWS_11 AUG25.docx

PERFORMANCE WORK STATEMENT (PWS)

Maintenance of Medical War Reserve Materiel (MWRM) Supplies at Suwon, Daegu, Gwangju, Gimhae, Osan, and Kunsan Air Bases

26 June 2025

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Inventory Management and Medical Equipment Maintenance for Medical War Reserve Materiel (MWRM) at Suwon, Daegu, Gwangju, Gimhae, Osan, and Kunsan Air Bases. The Government will not exercise any supervision or control over the contract service providers (CSP) performing the services herein. Such CSPs shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Description of Services: The Contractor shall provide all personnel, supervision, equipment, tools, materials, supplies, transportation, and any other resources necessary, except resources stated in PWS Part 3 Government Furnished Property, to successfully perform inventory management and equipment maintenance for MWRM assets in accordance with (IAW) all the guidelines prescribed in this document. Performance shall be according to the requirements contained in this PWS.

1.2. Background:

1.2.1. MWRM consists of enterprise-managed, dynamically-positioned medical equipment and consumables, to support operations across the full range of military operations and to reduce the time required to achieve an operational capability.

1.2.2. The management of MWRM is instrumental to saving lives. MWRM requires management and maintenance of supplies and equipment to ensure their continuous ready state.

1.3. Objectives:

1.3.1. The Contractor shall provide logistics and equipment maintenance services to manage MWRM.

1.3.2. All MWRM assets shall be maintained IAW the original equipment manufacturer (OEM) service literature furnished IAW Part 3 of this PWS, and all Air Force Instructions (AFI), Air Force Manuals (AFMAN), and Technical Orders (TO) noted in Part 6 of this PWS.

1.3.2. The Contractor shall perform initial inspections, preventive maintenance to include inspections, calibrations, and spare part replacements, troubleshooting and repair on all equipment within the MWRM assemblages as specified in Appendix 1.

1.4. Scope:

1.4.1. This contract will be performed at Suwon, Osan, Daegu, Gimhae, Gwang-ju, and Kunsan bases.

1.4.2. This contract will provide a Contract Manager, Site Managers, Medical Logistics Technicians and MedicalEquipment Technicians who will perform tasks listed in this PWS.

1.4.3. Defense Medical Logistics Support Standard (DMLSS) and LogiCole are the only accountable property system of record (APSR) approved for management of MWRM assets. All supply and equipment data entries will be made in the APSR to include equipment maintenance documentation. Specific tasks and procedures are outlined in Part 5.

1.5. Period of Performance: The period of performance shall be for one (1) 12-month base period and four (4) 12-month option periods.

1.6. General Information:

1.6.1. Contractor should follow the general information to provide normal services and will submit the Quality Control Plan to the COR within thirty (30) calendar days after contract award

1.6.1.1. Quality Control Program (QCP):

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor shall submit a QCP that addresses the various elements of the Performance Requirements Summary table (PRS) (see the Para. 8.). The contractor’s quality control program is the means by which it assures itself that its work complies with the requirement of the contract. The contractor is required to submit a Quality Control Program within thirty (30) calendar days after the contract award date (Contract Data Requirements List (CDRL) #1). An updated copy of the contractor’s plan shall be provided to the Contracting Officer (KO) and Contracting Officer Representative (COR) as changes occur. The contractor shall use the format below to measure each line item in the PRS table. For any changes to the original QCP the contractor shall receive the KO’s acceptance in writing of any proposed change to its QC system.

What level of performance is required to meet the performance objective or task?

Contractor Performance Standard

What level of performance is required to meet the performance objective or task?

What/Data Source

What are you going to inspect?

How/ Method of Assessment

How are you going to inspect?

Calculation

How will the contractor determine if the AQL and Standard are being achieved?

Inspections or Random Sampling Pass/Fail

1.6.1.1.1. The contractor’s QCP shall contain, as a minimum, the following items:

1.6.1.1.1.1. A description of the inspection system to cover all services. Description shall include specifics as to all items to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector(s).

1.6.1.1.1.2. A description of the methods to be used for identifying and preventing defects in the quality of service performed. A description of the methods to be used to address recurring issues/defective.

1.6.1.1.1.3. A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

1.6.1.2. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contractor shall be supportive of any inspection methods carried out by the COR to verify the contractor’s work.

1.6.1.2.1. Methods of Quality Assurance Surveillance: The COR shall use the surveillance methods listed below in the administration of the QASP and PRS. This process typically includes routine inspections, which may be scheduled or unscheduled, to assess services related to PWS 5. Surveillance techniques such as site audits, checklists, and performance metrics are employed to gauge adherence to contract specifications. Additionally, client feedback and satisfaction surveys play a critical role in evaluating service effectiveness and identifying areas for improvement. Regular reporting and documentation of findings also ensure transparency and facilitate data-driven decision-making for continuous improvement.

1.6.1.2.1.1 100% Inspection: This is an inspection method whereby all outputs are monitored. This method provides the best indication of the contractor performance and the most documented basis for determining contract payment actions. However, it requires extensive COR resources, and therefore, is not practical for most service requirements. 100% inspection is preferred when the PWS requirement is so critical that nonperformance would pose a direct risk to the safety of personnel or property, or when the work occurs infrequently, and the output population is small. The COR can also use this method when he/she determines that verification of the contractor’s performance is required.

1.6.1.2.1.2. Random Sampling: When a service is performed relatively frequently, and a statistically valid sample can be selected for audit. The most appropriate method for frequently recurring tasks. Random sampling is a means of evaluation by observing or inspecting some part (a sample), but not all, of a population or lot of the contract requirements to assist the Government with determining whether standards set forth in the contract have been met.

1.6.1.2.1.3. Periodic Sampling: This method, sometimes called “planned inspection”, consists of the evaluation of tasks selected on other than a 100% or random basis. It may be appropriate for tasks that occur infrequently, and where 100% inspection is neither required nor practical. A predetermined plan for inspecting part of the work is established using subjective judgement and analysis of agency resources to decide what work to inspect and how frequently to inspect it.

1.6.1.2.1.4. Customer Feedback: Not necessarily a valid method of surveillance, but a good indicator for areas surveillance should be conducted or intensified. The COR may design a customer survey questionnaire to be used as an essential part of a well-publicized customer complaint program. In time of resource constraints, the use of customer surveys should only supplement other surveillance efforts and be analyzed by surveillance personnel trained in validating customer complaints. Customers should be made aware of minimal contractor performance requirements to be sure that customer responses to surveys are valid indicators of actual contractor performance. The COR must investigate each customer complaint and validate the accuracy before any action is taken.

1.6.2. Recognized Holidays:

1.6.2.1. U.S Government Recognized Holidays

1.6.3. Hours of Operation: The Contractor is responsible for conducting business between the hours of 0730-1630 Monday thru Friday except holidays identified in paragraph 1.6.2 of this PWS or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4. Place of Performance: The work to be performed under this contract shall be performed at MWRM warehouses located in Suwon, Daegu, Gwang-ju, Gimhae, Osan, and Kunsan Air Bases.

1.6.5. Waste Management Services: The Contractor shall provide solid waste disposal services for all MWRM sites including regular waste services.. Waste disposal includes regular household waste (i.e., cardboard, wood materiel, plastics, rope, metal scraps, food scarps, general trash, etc.) and items that can be deemed as medical waste. The disposal of items that could be construed as medical waste only applies to the MWRM, and not medical waste that may be generated from an associated Military Treatment Facility. Most MWRM medical waste items are empty saline bags but can include other items as necessary. Questions regarding medical waste shall be directed to the COR. All waste items must be disposed of in accordance with applicable host nation laws and regulations. Safety training must be completed to include proper management of waste. See attachment 2 to verify Medical Waste and Non-Medical Waste.

1.6.5.1 This requirement can be sub-contracted to ensure for the appropriate license and certificate to provide service.

1.6.6. Emergency On-call Service: An emergency is an event that happen seldomly but offers the potential to cause harm or destruction to personnel, buildings, vehicles, equipment, or supplies. Usual emergencies are power failure in which contractor may need to transfer temperature sensitive materials to another facility at the discretion of the COR and COB AD POCs. The Government will be the sole party that determines if an emergency has occurred. The Contractor shall respond to emergency calls by reporting to the location of the emergency site within 60 minutes of notification. On-call services will be provided 24 hours a day/7 days a week for sites without Active Duty Medical Logistics personnel assigned such as Suwon ABand Gwanju AB regardless of any recognized holidays or the standard hours of operations noted above.

1.6.6.1. The Contractor will provide the on-call person’s name and number to the KO and the COR for sites without Active Duty personnel assigned such as Suwon AB and Gwanju AB as identified in Paragraph 1.6.6.2. The on-call individual(s) will be responsible to respond to the site(s) in the event of an emergency.

1.6.6.2. . Upon arriving at the location in response to an emergency call, the on-call contract personnel shall notify at least one of the following personnel of their arrival:

- Gwangju AB: COR, the Gimhae CSDC Flight Commander or Flight Chief

- Suwon AB: COR, the Osan Medical Logistics Flight Commander or Flight Chief

The applicable contact information for the COR, Flight Commanders and Flight Chiefs of these locations will be provided to the Contractor.

1.6.6.2.1. The primary purpose of emergency calls is to assess any potential damage or harm to personnel, facilities, supplies, and equipment caused by the emergency. This includes adverse conditions that may render temperature-controlled drugs and supplies unserviceable. Examples of emergency situations include: if there is a loss of power, if there is a loss of Heating, Ventilation and Air Condition capabilities, or if the installed remote alarm system detects an abnormal condition.

1.6.6.2.2. The government provided remote alarm system shall be programmed to automatically contact, via voice message over the phone, the on-call contractor for response and action within 60 minutes of the call. Once on site and having contacted the applicable COR, Flight Commander or Flight Chief, the on-call contract personnel will ensure any affected temperature-controlled items are being stored IAW manufacturer specifications via another available refrigerator/freezer that is unaffected, operable, and able to hold the requisite temperature requirements.

1.6.7. Security Requirements:

1.6.7.1. The Contractor shall coordinate with the COR prior to the start of a new contract to ensure all contract personnel receive training via computer-based training prior to any contractor employees gaining access to government computers. The contractor personnel shall complete all security related training (Cybersecurity, OPSEC, etc.) as required by the respective site and/or the 51st Medical Group’s Education and Training Office or the 8th Medical Group’s Education and Training Office.

1.6.7.1.1 AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 14 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website: http://jko.jten.mil.

1.6.7.1.2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.1.2.1. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with DHA-AI 5200.04. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on‐site or remotely; (2) remote access, via logon, to a DoD network using DoD‐approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non‐DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.1.3. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language required US based contractor employees and associated subcontractor employees to make available and to receive Government provided area of responsibility (AOR)-specific AT awareness training as directed by DHA-AI 078.

Specific AOR training content is directed by the combatant commander, with the unit ATO being the local point of contact.

1.6.7.1.4 For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per DHA-AI 5200.03.

1.6.7.1.5 For contracts that require OPSEC Training. Per DHA-AI 5200.03. Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.7.1.6. For IA/IT training. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01‐M within six months of appointment to IA/IT functions.

1.6.7.1.7 For IA/IT certification. Per DoD 8570.01‐M, DFARS 252.239.7001, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01‐M must be completed upon contract award.

1.6.7.1.8. For Contract Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225‐7043, Antiterrorism/Force Protection for Defense Contractors Outside the US. The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non‐contingency support. The key AT requirement is for non‐local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’ compliance with combatant commander and subordinate task force commander policies and directives.

1.6.7.1.9. Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision 252.204-2019 into solicitations. Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn't show a medium- or high-level assessment with a score of 110 or better (as described in the "NIST SP 800-171 DoD Assessment Methodology"), include clause 252.204-7020 and obtain the vendor's "system security plan" and "plan of action" for NIST SP 800-171 verification and assurance by Army security officials.

DHA-US1339 Controlled Unclassified Information (CUI) - Refresher Training (30 mins) DHA-US1338 Controlled Unclassified Information (CUI) - Initial Training (45 mins)

1.6.7.2. The Contractor shall report to the KO and/or COR, any information or circumstances that may pose a threat to the security of DoD personnel, contractor Personnel, resources, and classified or unclassified defense information.

1.6.7.3. The Contractor’s employment of individuals to perform this contract shall be conditional and become permanent only upon completion of favorable Republic of Korea (ROK) background security/criminal clearances as defined in United States Forces Korea (USFK) Regulation 190-7. The Contractor shall submit all documentation necessary for background checks (i.e., USFR190-7, USFK Form 82E and DD Form 2875).

1.6.7.5. Contract Manager will facilitate requirements to issue, or re-issue, pass, registration, and identification items required for contract performance in preparation for the contract being executed each year: such as base pass, security clearance, vehicle pass, and common access card. All renewal packages must be prepared 90 days prior to execute for the next option exercise.

1.6.7.5. The Contractors shall return all identification media, including common access cards and vehicle decals, to the Pass & ID office upon completion/termination of the contract, employment with the contractor, or as deemed appropriate by the COR.

1.6.7.6. The Contractor shall facilitate the completion of local base procedures for entry to Air Force controlled/restricted areas if necessary.

1.6.7.7. The Contractor shall keep accurate records of its employees’ security clearance and provide this information to the Government prior to an individual’s employment start date.

1.6.7.8. Identification Badge: The Contractor shall comply with local installation access and personal identification requirements. While on site, each contractor shall wear visible security badge identification, provided by the Government, on the front of his/her outer clothing above the waist. The badge shall show the full name, title, and the word “CONTRACTOR” in front, as well as the individuals nationality if they are not a United States of America citizen. The Contractor shall immediately report any lost or stolen identification badges to the KO and/or the COR. The contractors shall turn in all identification badges to the KO and/or the COR upon termination of their services under this contract.

1.6.7.9. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.6.7.10. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.10.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.10.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.11. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8. Vehicle Registration: The Contractors shall comply with the local installation requirements for vehicle registration and operation on the military installation. These requirements typically include: a valid driver’s license, Government-furnished civilian identification, proof of insurance, and current vehicle registration. Contractors may encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The Government will not reimburse the Contractor for time spent at installation checkpoints. The Contractor must plan accordingly. Contractors shall follow installation procedures for removal and turn-in of the vehicle decal upon termination of services under this contract.

1.6.9. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and material, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.9.1. Data Management: The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity, or as required by Air Force (AF) publications.

1.6.10. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may elect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.11. Key Personnel: The Contractor shall provide the following personnel as they are considered key personnel by the Government: an overall Contract Manager and alternate Contract Manager, One Site Manager at each location, Medical Logistics Technician and Biomedical Equipment Technicians. The Contractor shall provide a Contract Manager who shall be responsible for the overall performance of the contract. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO and COR. The Contract Manager and alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available to answer any correspondence via email or phone between 0730-1630, Monday thru Friday except as listed in PWS Paragraph 1.6.2 and 1.6.3. The Site Manager at each location that services in this contract are performed shall be available on site between 0730-1630, Monday thru Friday except as listed in PWS Paragraph 1.6.2 and 1.6.3. Routine exceptions will be made with prior coordination, at least 7 days in advance, with the KO or COR. Emergency exceptions will be made with notification to the KO or COR within 48 hours after the absence with the reason for the absence and expected duration of the absence. Qualifications for all key personnel are listed below:

1.6.11.1 Contractor’s Qualification: Prime Contractor’s Prior Experience: The Prime Contractor shall have at least one (1) year of experience within the last seven (7) years in providing logistics activities, inventory management and maintenance of medical equipment and supplies. The experience of a subcontractor cannot be substituted for the prime Contractor’s experience. The offeror shall provide evidence of prior experience in the following format:

The Contractor shall provide a copy of one of the following items from the business registration certificate issued by the Government of the Republic of Korea for the provision of MWRM services:

Logistics, or Warehouse, or Facility Management, or Business support

1.6.11.1.1. Contract Manager (CM): This contract personnel shall have experience in managing medical logistics activities which include inventory schedules, Quality Assurance audits, ordering and processing of materiel. Minimum academic requirements include a Bachelor’s Degree in Business Administration or Logistics & Supply Chain Management. Minimum academic and experience requirements can be substituted with a High School diploma and a minimum of five (5) years of experience in a managerial or supervisory position in maintenance of medical logistics activities and inventory management.

1.6.11.1.1.1 Qualification of CM will be waived for individuals who has over 10 years of experience working at USFK as a KGS-11 or above position, as a Manager, Analyst, Specialist, Administrator.

1.6.11.1.2. Site Manager (SM): Vocational degree or above and experience in a managerial or supervisory position in logistics, ordering, receiving, customer support, inventory management, warehousing, and the operations of various materiel handling equipment.

1.6.11.1.2.1 Qualification of SM will be waived for individuals who has over 10 years of experience working at USFK as a KGS-9 or above position, as a Manager, Analyst, Specialist, Administrator.1.6.11.1.3. Medical Logistician: The Medical Logistician(s)’s minimum academic requirement is high school diploma or above. A minimum of one year experience in any supply activities, warehousing, and operation of various materiel handling equipment is required. The Medical Logistician(s) shall have a forklift driver license and is sufficiently skilled in forklift operations to minimize risk of equipment damage or injury to self or others working in proximity of vehicle operations. The Medical Logistician(s) shall have knowledge of lifting balance, palletizing, and height/width of items being lifted. The Medical Logistician(s) shall be certified to prepare hazardous materials for military air shipments. Medical Logisticians must have knowledge of medical logistics system such as DMLSS to manage assemblage inventories for ordering, receiving, management of supplies and quality data. Medical Logisticians must take the TOEIC test and obtain a score of 300 or higher on listening and 350 or higher on reading.

1.6.11.1.3.1 Qualification of Medical Logistician will be waived for individuals who has over 10 years of experience working at USFK as a KGS-5 or above position, as a Clerk, Technician, Assistant,

1.6.11.1.4. Medical Equipment Technician : Must have at least 2 years of experience in performing medical equipment maintenance activities. Additionally, Medical Equipment Technician candidates shall provide documentation of their qualification with one of the following: Current and valid license of Industrial Engineer Biomedical (의공산업기사) or Engineering Biomedical (의공기사) issued by ROK Government (Human Resources Development Service of Korea), HRD Korea (한국산업인력관리공단) or Diploma of Department of Biomedical Engineering (의공학과) issued by college or university; or Department of Defense (DoD) BMET certification, or an associates degree in Biomedical Engineering or acceptably technical equivalent at the discretion of the Government.

1.6.11.1.5 The Contract Manger (CM) and Site Manager (SM) shall be able to communicate in the English language at a proficiency level of a native speaker (as demonstrated by Test of English for International Communication (TOEIC) score greater than or equal to 850, which was obtained within the last three years and as exemplified in their written and verbal skills in the performance of their duties under this contract. The Government will assess language skills of all contract employees who are required by terms of this PWS to be proficient at speaking English through performance of services. If the Government, at its sole discretion, determines that the language skills of the contract CM or SM does not meet the language proficiency skills required of the position, the Government reserves the right to require the Contractor to provide a replacement contract CM or CM that does possess the required language proficiency skills required of the position, at no additional cost to the Government.

1.6.11.1.6.1 The English test (TOEIC) requirement will be waived for individuals who are native English speakers.

1.6.11.1.6.2 The English test (TOEIC) requirement for CM will be waived for individuals who are Non-Native Speakers with over 10 years of experience working at USFK as a KGS-11 or above position.

1.6.11.1.6.3 The English test (TOEIC) requirement for SM will be waived for individuals who are Non-Native Speakers with over 10 years of experience working at USFK as a KGS-09 or above position.1.6.11.1.6.4 The English test (TOEIC) requirement for Medical Logistician will be waived for individuals who are Non-Native Speakers with over 10 years of experience working at USFK as a KGS-5 or above position.

1.6.11.2. Contractor Travel: If travel is required by contract personnel, the Contractor shall pay for lodging, transportation and meals for the duration of the travel period.

1.6.11.3. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the Contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11.4. Communication: The Contractor shall ensure that contractors maintain open and professional communication with the COR. Complaints validated by the COR shall be reported in writing to the KO and Contractor for action. Failure of the Contractor to correct validated complaints raised by the COR and/or the KO will be considered a failure to perform.

1.6.11.5 Vacancy and Replacement for Staff: Medical Equipment Technician of contract staff, including Key Personnel, must be promptly filled with replacements so that there is no discrepancy in service provision. The CM must report to the COR 30 days prior to the occurrence of a vacancy. The CM must verify the qualifications of a replacement within 15 days for vacancy. The COR must verify the replacement within 15 days from the date of recognition of the vacancy (This also includes vacancies resulting from death or accident.) The On-Boarding process of the replacement is not specified as absence and discrepancy of services. If no action is taken by the CM regarding the vacancy, the COR must immediately report to the KO. The period of vacancy during which no On-Boarding action is taken is considered as a service discrepancy. During this period, the following amount is deducted from the invoice for the discrepancy in service due to the vacancy.

Deduction method: 1 day of work is considered as 8 hours of service. The hourly determined wage is determined by the minimum wage set by the government of the Republic of Korea. The amount may change each year depending on the increase rate.

Example: If the vacancy period is 2 weeks, the minimum wage amount of 10 days x 8 hours = 80 hours in total will be deducted and the invoice will be settled.

1.7. Administrative

1.7.1. Appearance: While on duty, the Contractor shall be neat and clean, well groomed, and dressed appropriately.

1.7.2. Monthly Progress Report Meeting: The Contract Manager and site manager shall conduct a monthly progress report meeting with the COR and the MWRM Project Officers at the 3rd Monday of each month. The meeting can be held physically, via teleconference, or MS Team meeting. The topics of the meeting must at least include: inventory status of all assemblages at all locations to include SG99 (Excess assemblage) repair part requests, report status of all excess material, report status of DLA Disposition Services actions, provide justification for all any open work order, compliance with Shelf-Life Extension Program (SLEP) actions, and any other limitations or actions that need to be addressed for the successful performance of MWRM management. The CM will provide Monthly Maintenance Report for each COB and e-mail COR along with explanation for work orders over 60 and 90 days. The Contractor will provide the COR with a monthly Assemblage Status Report derived from DMLSS. Meeting minutes with all associated reports are due to the COR 5 business days after the monthly meeting. The Contract Manager shall communicate with the appropriate Site Managers and track to completion all action items that result from this meeting.

1.7.3. Work (Employee) Roster: The Contract Manager shall provide the KO and the COR a list of all employee names providing services in support of this contract. This list shall be provided to the KO and COR by the third Monday of each month including key personnel for each COBs.

1.7.3.1 Any changed information should be shared with COR within a week after occurren1.7.4. Information Assurance (IA) and/or Information Technology (IT) training: All contractor employees and associated subcontractor employees must complete the DoD Annual Cybersecurity Awareness computer-based training, OPSEC and other annual total force training requirements to maintain systems access.

1.8. Safety Requirement:

1.8.1. The Contractor will ensure that safety precautions are taken during the performance of this contract to protect the lives of contractor personnel, the property of the U.S. Government, the Republic of Korea, as well as the private individuals and firms who may be exposed to or endangered by the contractor’s actions to maintain minimal accidents/incident, zero loss of life and minimal damage to property. The contractor shall provide a written safety plan with policies, procedures, and safety checklist with the bid proposal. The safety plan shall be confirmed by COR then accepted by KO within 5 working days if there are any changes after award. The safety program shall comply with the Korean Occupational Safety and Health Act (KOSHA). The Contractor agrees to comply with its written program for the life of the contract. Any changes or modification to its safety program will be coordinated and reviewed by the COR, or his/her duly authorized representative. Contractor equipment and personnel shall adhere to applicable U.S. and Korean safety standards. Perform work in a manner as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and Korea Environmental Governing Standards (KEGS) by United States Forces Korea (USFK). The Contractor shall be equipped with proper safety gear and noise limiting device. All Contractor furnished equipment shall be subject to safety inspections at any time during the performance of the contract by the COR.

1.8.2. Provide protection to government property to prevent damage during the period the property is under the control or in possession of the Contractor. Record and report promptly (within 24 hours) to the KO or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.8.3. In the event of an accident or mishap, if possible, take reasonable and prudent action to establish control of the accident or mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident and mishap investigative authority through the contracting officer.

1.8.9. Contractor shall provide regular safety awareness training to its employees upon initial employment and annually thereafter.

1.9. Contract Management:

1.9.1. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized under the COR appointment Letter Paragraph 4 signed by KO. Signed COR appointment letter must be shared with Contract Company..

1.9.2 Contractor Representative: The Contract Manager and Site Manager will be a primary point of contact (POC) for contract coordination and implementation no later than five (5) business days after receiving notice of contract award. The Contractor shall notify the KO of changes in the primary point of contact at least five (5) working days prior to the change. This notification shall be in writing and shall state the full name, phone number, email address, and resume including supporting documentation of the points of contact.

1.9.3 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, within the Thirty(30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date. It is imperative that contractor personnel obtain all required certifications, training, and background checks to allow access to Air Force systems and networks.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS

2.1.1. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS such as CM and SM.

2.1.7. PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE (QA): The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR: One that enters into a contract with a prime contractor.

2.2. ACRONYMS:

PART 3

GOVERNMENT PROPERTY, EQUIPMENT, AND SERVICES

3. Government Property, Equipment, and Services

3.1. At each of the MWRM locations noted in paragraph 1.6.4., the Government will provide adequate warehouse storage space and the following equipment, supplies, and services:

3.1.1. Materiel handling equipment such as a forklift, pallet/floor jacks, and hand trucks.

3.1.2. Adequate supply of automated data processing equipment such as computers, printers, phones and network connectivity to include Defense Switching Network (DSN) lines.

3.1.3. All packing materials required to store MWRM such as tri-walls, box cutters and tape.

3.1.4. Daily office supplies such as pens, pencils, paper, binders, and folders. The use of these supplies shall be limited to official business related to the performance of this contract. These materials shall not be used for personal reasons or to conduct any business not directly related to performance of this contract.

3.1.6. Transportation services required for removal of excess MWRM material from each location that services are performed to include excess and unserviceable MWRM equipment.

3.2. Property: The Contractor shall have the use of the following facilities for performance under this contract only: MWRM warehouses spaces at Suwon, Daegu, Gimhae, Gwangju, Osan, and Kunsan AB. All government furnished areas (e.g., offices, warehouses, etc.) provided for the use of the Contractor personnel will always present an orderly appearance. Any decorative items shall present a professional, modest appearance in keeping with accepted community standards. The Government will not be responsible for loss or damage of personal items brought to these MWRM locations.

3.2.1. Basic office furnishings such as desks and chairs shall be provided at each location identified in PWS Paragraph 1.6.4. for key personnel identified in PWS Paragraph 1.6.11. to facilitate performance of the contract.

3.3. Safety Equipment: The Government will provide required safety equipment for response to a Fire or HAZMAT spill or exposure such as fire…