Atch_02_Statement_of_Work_New_Flyer.pdf

Statement of Work

REPAIRS TO NEW FLYER BUSES

Yosemite National Park

1. BACKGROUND

Yosemite National Park supports visitor transportation throughout the park by providing shuttle buses at no charge to the public. The shuttle system is a core component of the park’s mission to provide reliable shuttle service to reduce traffic and ensure accessibility needs are met.

Shuttles are owned by the National Park Service (NPS) and operated by the park’s concessioner, which is also contracted to provide routine bus maintenance in the performance of their contract with the government. However, such maintenance does not include the repairs needed under this current requirement. Seven buses need extensive repairs, with two of the buses currently out of service.

2. SCOPE

The contractor shall furnish all labor, tools, equipment, materials, OEM parts, transportation, and incidentals necessary to complete the repairs outlined below in accordance with manufacturer specifications and industry best practices.

The Contractor must be a New Flyer-authorized service partner or factory-certified technician at the time of the award and for the duration of the contract. All repair, including diagnostic, disassembly, rebuilding, calibration, and testing work shall be performed at an authorized New Flyer repair facility. Mobile or field repairs conducted outside of an authorized New Flyer facility are not permitted for this scope of work, unless otherwise requested by the Contractor and approved in writing by the Contracting Officer in advance of performance. Proof of current authorization, including dealership or service certification documentation issued by New Flyer, shall be submitted to the Government upon request. Subcontracting repair work to non-authorized facilities is strictly prohibited.

3. OBJECTIVES

This contract aims to deliver diagnostic, repair, and corrective maintenance services for the seven shuttle buses listed here, ensuring that each vehicle is restored to a safe, dependable, and fully functional state as recommended by the manufacturer.

4. REQUIREMENTS

4.1. Independently, and not as an agent of the government, the contractor shall provide the

National Park Service with all labor, supplies, materials, equipment, and travel necessary to repair the shuttle buses described in this contract.

4.2. Contractor shall install all equipment and materials in accordance with the manufacturer’s specifications and recommendations first and any other industry standards second.

4.3. See table below for identified issues; diagnostic phase may identify additional maintenance needed.

Table 1 Equipment for Maintenance/Repair

Bus No.

Make / Model Year VIN Service

Status Identified Issues

22001 New Flyer / Xcelsior

XDE40

2020 5FYH8FR11LF074331 Out of Service Nox sensor replacement

22004 New Flyer / Xcelsior

XDE40

2020 5FYH8FR13LF074334 In Service Install Twin vision camera

22005 New Flyer / Xcelsior

XDE40

2020 5FYH8FR19LF074335 In Service Replace door assembly

22006 New Flyer / Xcelsior

XDE40

2020 5FYH8FR12LF074336 Out of Service Replace coolant hose

22008 New Flyer / Xcelsior

XDE40

2020 5FYH8FR14LF074338 In Service Replace door assembly

21701 New Flyer / Xcelsior

XDE40

2017 5FYH8FR14HB051947 In Service Replace fuel filter assembly

21702 New Flyer / Xcelsior

XDE40

2017 5FYH8FR16HB051948 In Service

Replace clutch assembly, AC compressor, hybrid battery

2020 New Flyer, Xcelsior XDE40 models, are diesel Hybrid Electric Vehicles (HEV), 40-foot length

5. TASKS

5.1. Task 1 – Transportation and Towing

5.1.1. The pickup and delivery address for all buses is at the Yosemite Garage, 9002 Village

Drive, in Yosemite Valley, California. The contractor is solely responsible for transporting buses to and from the repair facility.

5.1.2. The contractor shall coordinate with the NPS Contracting Officer’s Representative (COR) and the concessioner’s designated point of contact (hereby referred to as “Concessioner”) to schedule bus transports to and from the repair facility.

5.1.3. Contractor shall coordinate with the COR and Concessioner to prioritize shuttle repairs in a way that keeps as many shuttles in service as possible while ensuring timely completion of repairs.

5.2. Task 2 – Diagnostics

The contractor shall conduct a full diagnostic assessment of each bus, to include:

5.2.1. Check all deficiencies identified by NPS

5.2.2. Confirm all reported deficiencies and identify any additional issues

5.2.3. Provide written inspection reports for NPS approval before any major repairs begin

5.3. Task 3 – Repair

The Contractor shall:

5.3.1. Disassemble, remove, repair, rebuild, or replace failed or worn components identified and verified during diagnostics, in accordance with New Flyer service manuals and technical bulletins.

5.3.2. Reassemble all components, torque fasteners to manufacturer specifications, and verify proper alignment and fitment.

5.3.3. Provide all replacement parts that meet or exceed New Flyer specifications. Use of remanufactured parts shall be permitted only if OEM-approved and with prior written approval from the Contracting Officer.

5.3.4. Provide applicable warranty information for parts and labor.

5.3.5. Perform repairs and install all equipment and materials in accordance with the manufacturer’s specifications and recommendations first and any other industry standards second.

5.3.6. Conduct post-repair testing to verify safe and reliable operation.

5.3.7. Document all work performed.

5.4. Task 4 – Testing

After completion of repairs, the Contractor shall perform comprehensive testing to verify that all systems and components manipulated during the repair are functional according to manufacturer specifications. Testing shall include, but is not limited to:

5.4.1. Operational Checks to confirm proper performance of repaired systems.

5.4.2. Use of diagnostic scans and tools to identify and resolve any remaining fault codes.

5.4.3. Conducting controlled road testing to validate vehicle performance under normal operating conditions.

5.4.4. Documentation of all test results and provision of a signed certificate of compliance with manufacturer specifications and/or applicable standards.

6. DELIVERABLES

The contractor shall provide:

6.1. Proof of licensing, certification, and documentation verifying that the contractor is a New

Flyer authorized service partner and/or factory-certified technician, upon request.

6.2. Diagnostic reports for each bus.

6.3. A repair plan to include a parts list for each vehicle.

6.4. Written completion report summarizing completed repairs.

6.5. Final operational testing results and certification.

6.6. Warranty documentation for parts and labor.

7. WARRANTY

7.1. Overhauled engines shall include at least a 2-year up to 100,000-mile parts and labor.

7.2. The warranty must include the following:

7.2.1. Full coverage of parts and labor for defects in materials or workmanship

7.2.2. Prompt replacement/repair of any major issues

7.3. The contractor is required to provide thorough documentation detailing both standard and additional warranties.

7.4. Pass-through of any longer OEM warranties is mandatory at no added cost to government.

7.5. Extended warranty options may be proposed as add-ons.

8. VERIFICATION OF REPAIR METHODS

The contractor shall verify that all materials and repair methods shown in this Statement of Work are correct and suitable for the project. Any discrepancies in materials or repair methods shall be immediately brought to the attention of the Contracting Officer and COR before proceeding. The Contractor shall notify the Contracting Officer and COR of any significant deviation in measurements and quantities that will affect the intended outcome of the project or result in a change of cost or time to complete the work.

9. PERSONNEL QUALIFICATIONS

9.1. Personnel qualifications include, but are not limited to, being knowledgeable of New Flyer repair procedures, and being certified or authorized through New Flyer. The contractor shall make no substitutions or subcontracts without obtaining prior approval from the Contracting Officer.

9.2. The Contractor shall, without expense to the Government, be responsible for obtaining any necessary licenses and permits, and complying with all applicable federal, state and municipal laws, codes and regulations.

9.3. The Contractor shall provide proof of licensing, certification, and documentation verifying that the contractor is an authorized New Flyer service provider, upon request.

10. UNANTICIPATED CONDITIONS AND REPORTING

10.1. The Contractor shall include an additional 15% of the overall project cost for unforeseen and undiscovered damages or repairs that were not initially found at the inspection and estimation process.

10.1.1. If during the execution of the project, additional damage above the allowed 15% is discovered, the Contractor shall provide the COR and Contracting Officer, within three (3) calendar days, with a written estimate for additional labor and parts to include any overhead and profit.

10.2. Should the findings in the inspection report determine that the specified additional repair is necessary, the Contracting Officer will make the determination as to how the contractor shall proceed. The Contractor shall NOT procure any additional work without prior approval; to do so is at the Contractor’s own risk, with no liability of the government.

11. CONTRACTOR’S AUTHORIZED REPRESENTATIVE

Upon contract award, the Contractor shall provide to the CO with the name, email, and primary phone number of the Contractor's representative and an alternate contact who is responsible for overseeing the performance of this contract. This person must be able to make decisions for the company. The Contractor's representative will report to the COR.

12. COORDINATION AND SCHEDULING OF WORK

12.1. All work is to be scheduled and coordinated through the COR. Within 5 working days of receiving the contract, the Contractor shall establish contact with the assigned COR so that mutually agreeable time frames for scheduling and performing the prescribed work can be established.

12.2. Any proposed changes to schedule or scope of work must be submitted in writing per the description under “Contracting Officer’s Representative” above.

12.3. If, at any time, the COR determines that the work is unsatisfactory or is being conducted in an unsafe manner, the contractor will be notified and shall immediately cease all work activities.

13. ENVIRONMENTAL CONCERNS AND SAFETY STANDARDS

13.1. The contractor and each of their employees shall work in compliance with all applicable OSHA, Federal, state and local safety laws and regulations.

13.2. The contractor shall provide and ensure that all personnel at the workplace use the proper Personal Protective Equipment (PPE) required by OSHA regulations.

13.3. The contractor shall take all necessary precautions for safety and shall provide reasonable protection to prevent damage, injury or loss to people, properties, equipment, and vehicles.

13.4. Damage caused by the contractor to any property shall be repaired or replaced to the satisfaction of the Government at the expense of the contractor. The Government, at its sole direction, may elect to repair or replace the damaged property, and deduct such costs from monies due to the contractor.

14. INSURANCE

14.1. General: The Contractor shall be insured in accordance with state and federal insurance regulations. The Government will not accept any liability due to contractor employee negligence.

14.2. Workers Compensation: The contractor shall furnish proof of workers’ compensation insurance to the Contracting Officer for those employees performing work related to this contract and shall comply with the Workman’s Compensation State and Federal Laws.

14.3. Liability: The Contractor shall maintain a level of insurance that will protect the contractor and the Government from any claims due to bodily injury (including death) and property damage which may arise from and during the performance of this contract and shall submit proof of insurance to the Contracting Officer.

15. LOSS OR DAMAGE

15.1. If due to fault, neglect, dishonesty of the contractor, his agency or employees, loss or damage to government property is incurred during the performance of this contract, the contractor shall be responsible for the same.

15.2. The government, at its discretion, in lieu of repayment, may require the contractor to replace, at its own expense, all property as directed by the Contracting Officer.

16. INVOICING

16.1. Invoices shall be submitted in arrears, and no advance payments shall be authorized. The contractor shall submit invoices for payment as follows:

16.1.1. Invoices must be submitted to the Department of Treasury's Invoice Processing Platform (IPP). All invoices are to be submitted online through IPP. See:

https://www.ipp.gov/index.htm

16.2. After contract award, if not already enrolled, the contractor will receive an email from IPP with a link to log in and set up their account in IPP. The benefits of registering with IPP include the ability to create invoices directly from a contract award and submit them electronically, as well as email notifications when invoice(s) are paid, online payment history and email notification when you are awarded a new contract.

16.3. The email notification of payment is sent when a payment is distributed to your bank account and will include all pertinent payment information. For all questions related to IPP registration and issues with submitting invoices, please contact IPP Customer Support at 1

(866) 973-3131.

16.4. The contractor shall submit a final invoice within thirty (30) calendar days after the end of the Performance Period.

16.4.1. The final invoice shall be marked as “FINAL.”

16.5. In accordance with Prompt Payment Act (Public Law 97-177), contractors are to submit proper invoices for payment. A proper invoice includes:

16.5.1. Name and address of the Contractor

16.5.2. Invoice date and invoice number

16.5.3. Contract/order number

16.5.4. Taxpayer Identification Number (TIN)

16.5.5. Description, quantity, unit of measure, unit price, and extended price

16.5.6. Shipping and payment terms (unless mutually agreed that this information is only required in the contract)

16.5.7. Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice.

16.6. The invoice must contain specific information as listed above or the invoice shall be returned to the contractor within seven days after receipt, noting reasons why it is not a proper invoice. The contractor must correct and resubmit the invoice through the Invoice Processing Platform (IPP).

17. PERIOD OF PERFORMANCE

The anticipated performance period is from date of award to December 31, 2026.