ASLInterpreter_PWS_Stewart.pdf

Oct 15

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

FOR

American Sign Language Interpreter Services, Ft. Stewart Schools

1. GENERAL INFORMATION AND SCOPE OF WORK

1.1 Agency

1.1.1 For school year (SY) 2025-26, the Department of Defense Education Activity (DoDEA) will provide

PK-12 instruction in 161 schools to over 66,000 dependents of military and civilian employees. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific.

1.1.2 The following three schools are located on Fort Stewart: Diamond Elementary, Kessler Elementary, and Murray Elementary.

1.2 Background: DoDEA is required to provide a free and appropriate public education to all students enrolled in its schools, including ones with disabilities. Per DoD Instruction1342.12, “Provision of Early Intervention and Special Education Services to Eligible DoD Dependents” (June 2015), DoDEA is required to provide hearing-impaired (HI) services. Prior to the receipt of sign language interpreter services, the Fort Stewart

Schools Case Study Committee (CSC) designs and approves a qualifying student’s individual education program (IEP).

1.3 Scope of Work—The Contractor shall:

1.3.1 Provide the necessary tools, supervision, expertise, and resources for qualifying students enrolled in

Fort Stewart schools in accordance with the CSC’s approved individual education programs (IEPs).

Depending on the IEP, services may continue in the extended school year (summer).

1.3.2 Provide one sign language interpreter, at Diamond Elementary.

▪ For the life of the contract, the Diamond Elementary interpreter shall work 7.0 hours per school day during the school year and, if required, four hours per school day for 20 days during the extended school year (summer school).

1.3.3 Conduct sessions with qualified students in accordance with DoD Instruction 1342.12 and participate in CSC-guided IEP meetings, assessments, screenings, and other meetings as directed by the COR.

1.3.4 Provide the necessary tools, supervision, expertise and resources for qualifying students throughout the life of the contract.

2 REQUIREMENTS (OBJECTIVES)

Sign Language Interpreter Services, Fort Stewart Schools: The objective is to provide face-to-face sign language interpreter services to meet the IEP requirements of the hearing-impaired student at Diamond Elementary. The tasks listed below apply to the interpreter and are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. The tasks are not all inclusive, so the Contractor shall develop a total solution for meeting all the requirements in accordance with a performance-based approach.

2.1 Objective 1, Sign Language Interpreter Services

2.1.1 Task 1, Services and Other Duties: The Contractor shall:

2.1.1.1 Perform services in services daily in accordance with the IEP-mandated goals.

2.1.1.2 Provide services from 0800-1530 when school is in session during the school year (0800-

1530 during the base year). If services are required in the extended school year (summer school), the interpreter shall work from 0800-1200 for 20 days.

2.1.1.3 Coordinate the final work schedules (hours/days) with the COR, per the tables below. Note:

Although DoDEA expects to require service during the extended school year, the final determination will be made in writing in the spring semester of each contract year.

2.1.1.4 Perform simultaneously and consecutive interpretation from English. In this process, teach the child signs that she does not know.

2.1.1.5 Be attired appropriately for the school environment (business casual).

2.1.1.6 Ensure the quality and accuracy of its services is maintained.

2.1.1.7 Adhere to the Registry of Interpreters for the Deaf (RID) Interpreter Code of Profession

Conduct to include all applicable confidentiality rules and regulations

2.1.1.8 Adhere to the Standards of Conduct, per Technical Exhibit #1.

2.1.1.9 Not release any personal information regarding any person authorized for services.

2.1.1.10 Meet with parents/sponsors if required by the COR in writing.

2.1.1.11 Complete required trainings.

Diamond Elementary School Interpreter’s Estimated Hours

Period of Performance Categories Hours/

Day

Days

(est.)

Total

Hours

Base Period

5 Jan - 30 Jun 2026

Direct Services* 7.0 90 630

Other Duties -- -- 7

Total Base Year 637

Option Year 1 Mid-Aug 2026 - 30 Jun 2027

Direct Services* 7.0 190 1,330

Other Duties -- -- 7

Total Option Year 1 1,337

Option Year 2 Mid-Aug 2027 - 30 Jun 2028

Direct Services* 7.0 190 1,330

Other Duties -- -- 7 Total Option Year 2 1,337

Option Year 3 Mid-Aug 2028 - 30 Jun 2028

Direct Services* 7.0 190 1,330

Other Duties -- -- 7 Total Option Year 3 1,337

*Includes ten full days equivalent to 20 half-days for summer school.

2.1.2 Meetings: Participate in school site or virtual meetings at no additional cost to the Government.

2.1.2.1 Post-Award Conference: Participate in a video- or teleconference with the Contracting Officer’s

Representative (COR) five business days after award in accordance with FAR Subpart 42.5.

2.1.2.2 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the

Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.2 Performance Standards and Acceptable Quality Levels (Objective 1)

2.2.1 Performance Standard: Tasks shall be completed by the required completion date.

2.2.2 Acceptable Quality Level: See PWS Section 7, Performance Requirement Summary (PRS).

3 CONSTRAINTS

3.1 Place of Performance: Work shall be performed at Diamond

3.2 Elementary School unless specified otherwise in writing by the COR.

3.3 Privacy—The Contractor shall:

3.3.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.3.2 Contractor Personnel

▪ Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

▪ All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3.3.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable

Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information

Security Officer (CISO) or his/her designee.

3.3.4 Privacy Verification: Provide the COR written verification of compliance with the Privacy requirements

(listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.4 Key Functions—The Contractor shall provide the Liaison/Alternate and Teacher of the Hearing Impaired.

3.4.1 Liaison/Alternate: Provide a person to be responsible for the performance of work. The name of this liaison and an alternate who shall act for the Contractor when the liaison is absent shall be designated in writing to the Contracting Officer. The liaison or alternate shall have full authority to act for the

Contractor on all contract matters relating to the daily operation of this contract. Provide a liaison with an advanced degree in a relevant area and at least three years of experience in a similar role. Provide an alternate that will be able to speak for the liaison regarding contractual matters. They shall be available, from 9AM to 3PM EST, Monday - Friday, except for Federal holidays or when the

Government facility is closed for administrative reasons

3.4.2 Sign Language Interpreter Qualifications: Provide an interpreter who follows DoDEA’s standards of conduct listed in Technical Exhibit #1 and who meets the following eight qualifications:

1) American Sign Language (ASL) certified.

2) Fluent in English and in ASL which combines signing, finger spelling, and specific body language.

3) Minimum of one year of experience of translating and interpreting through the use of English and

American Sign Language or other work requiring the use of those sign languages.

4) Minimum of one year of experience of translating and interpreting for elementary-age children in school settings.

5) Possesses basic computer skills.

6) Provides documentation to substantiate their employees’ sign experience and knowledge upon request by the Contracting Officer’s Representative (COR).

7) Provides all direct services onsite at the Fort Stewart schools.

8) Possesses a clean criminal background check less than one year old.

3.4.3 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the

COR in writing regarding all personnel changes ten business days in advance of the change.

3.5 Holidays and Hours of Operation

The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time

(EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows the recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.6 Section 508 Compliance—The Contractor shall:

3.6.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of

1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to ensure they are accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to and the use of information/data that is comparable to people without disabilities.

3.6.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps. A, C

& D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.6.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or http://www.archives.gov/about/laws/privacy-act-1974.html http://www.access-board.gov/guidelines-and-greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable

Requirements Directions

Software Features and

Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with

Assistive Technology, and 503 Applications.

Hardware Features and

Components All requirements apply.

Support Services and

Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.7 Data & Data Rights: All data developed from any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoDEA for DoDEA’s internal use only may use resources without incurring copyright costs or infringing on copyright laws. All data developed from any work awarded under this contract is and shall remain the property of the Government.

3.8 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or

Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer

(KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

3.9 Security Requirements: Contractor personnel performing work under this contract shall follow Ft Stewart’s rules and regulations for contracted services to include the guidance in Technical Exhibit #2.

4 GOVERNMENT-FURNISHED INFORMATION / RESOURCES

The Government will provide the dates, times, and locations for all services in writing at the post-award conference and will provide appropriate space for the required services to be delivered during the school year.

5 CONTRACT DELIVERABLES

Milestone/Deliverable Word

Excel

Digital

Copies

PWS

Planned

Frequency

Objective 1, Sign Language Interpreter Services, Ft. Stewart

Task 1, Interpreter Services Yes Yes 2.1.1 As scheduled post-award

Constraints

User Accounts Yes Yes 3.2.1 Ongoing after receipt of initial delivery order

Privacy Training Yes Yes 3.2.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.2.4 120 calendar days prior to end of each contract year

6 ACRONYMS and DEFINITIONS

PA/PII: Privacy Act/Personally Identifiable Information

Contracting Officer (KO): Only individuals with the expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via the KO’s warrant.

Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s). Appointed. CORs do not have the authority to obligate

(bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government—may also be referred to as “the prime”.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS): Tabular listing of performance objectives and standards.

Performance Work Statement (PWS): Statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 PERFORMANCE REQUIREMENT SUMMARY

Performance

Objective

Performance

Standard Acceptable Quality Level Inspection Method

Objective 1, HI Services and Support

Task 1, Face-to-Face

Services, PWS 2.1.1

Completed in required timeline

Ninety-five percent of sessions shall be completed as scheduled. The remaining five percent will be re-scheduled by the COR in consultation with the Contractor.

COR inspection and stakeholder feedback

Constraints

User Accounts, PWS 3.2.1

Completed in required timeline

100% PWS-compliant COR inspection and stakeholder feedback

Privacy Training, PWS 3.2.3

No more than one certificate per year sent to the COR more than three business days from the date of the COR’s request for it.

COR inspection

Privacy Verification

PWS 3.2.4

Submitted 120 calendar days prior to the end of each contract year.

COR inspection

Technical Exhibit #1 - Standards of Conduct

1.1 Professional and Responsive Service—Each Contractor employee shall:

1) Deliver high quality and responsive service to every customer

2) Project positive attitude and proactive assistance

3) Treat everyone with courtesy and respect

4) Honor commitments and agreed upon deadlines

5) Perform work in a manner that does not disturb students, faculty or other facility occupants

1.2 Standards of Conduct—During the performance of this contract while in the Government facilities or while dealing with DoDEA staff or students, each Contractor employee shall not under any circumstances violate the following standards. Any Contractor employee who does violate any of the standards may face immediate removal and shall be replaced so that students do not experience a disruption of services.

1) Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of students and government employees.

2) Engage in any conduct of a sexual nature, verbal or physical, to include reading or display of nudity or pornographic material.

3) Engage in physical contact with students and government employees, except as required for reasons of safety, first aid, or cardiopulmonary resuscitation (CPR).

4) Show verbal or physical affection toward students or government employees or take photographs of them.

5) Report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

6) Sell, give to or accept from students any beverage, food or tobacco product or any gift or item, irrespective of monetary value.

7) Wear clothing with insignia reflecting religious, political or social messages or slogans, but shall dress in a neat, professional manner.

8) Dress appropriately, present a professional appearance and be well groomed for the duties being performed in a PK-12 school environment as well as office environment (shorts, T-shirts, sandals, etc.

are examples of inappropriate dress).

1.3 Safety: Each Contractor employee shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the performance of this contract. The Contracting

Officer may require the Contractor to remove from any facility or grounds any employee working under this contract for reasons of misconduct, safety or security at any time during the life of the contract. The Contractor shall immediately inform the Contracting Officer when it is learned that an employee performing under this contract has been arrested for a criminal offense and replaced the arrested employee so that students do not experience a disruption of services.

Technical Exhibit #2—Security Requirements

1 Installation Passes and Access: The Contractor shall ensure contractor personnel obtain installation/base passes, which requires the contracted employees to meet all applicable installation/base requirements.

1.1 Passes, identification badges, and access are at no cost to the Contractor.

1.2 Since turnaround time is unpredictable and varies from location to location, Contractors are encouraged to coordinate installation/base access well in advance of the projected start dates.

1.3 Identification badges shall be visible at all times when on the installation/base.

1.4 Upon contracted employees no longer require access to the installation/base, they must return their passes and identification badges to the proper installation/base office.

2 Line-Of-Sight-Supervision (LOSS): The Contractor shall ensure contractor personnel in performance of their duties do the following:

2.1 Cooperate with LOSS, in accordance with DoDI 1402.05, while engaged in child interactive duties or in the presence of children in a DoD-sanctioned program or activity.

Contractor personnel performing under this contract shall comply with the Standards of Conduct.

The Contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a Contractor employee(s) under this contract.

2.2 Wear distinctive clothing, badges, wristbands, or other visible and apparent markings visible from a distance.

Conspicuous postings or printed information must communicate the purpose of such markings to staff, customers, parents/sponsors.

3 Contracted Employee Background Screening with Childcare Checks

3.1 Background

3.1.1 US Code, Title 34 (section 20351) Crime Control and Law Enforcement, Public Law No 101-647, Section 231, Public Law No. 102-190, Section 1094 (Crime Control Act), and DoD Instruction

1402.05 (Background Checks on Individuals in DoD Child Care Services Programs) requires that each agency of the Federal government and every facility operated by the Federal government (or operated under contract with the Federal government) that hires (or contracts for hire) individuals involved with the provision to children under the age of 18 of child care services ensure that all existing and newly-hired employees successfully complete a criminal history background check.

3.1.2 The criminal history background check is (1) based on a set of the employee's fingerprints obtained by a law enforcement officer and on other identifying information. (2) conducted through the

Identification Division of the Federal Bureau of Investigation and through the state criminal history repositories of all states that an employee or prospective employee lists as current and former residences in an employment application; and (3) initiated through the personnel programs of the applicable Federal agencies, which for DoDEA is the Security Management Division.

3.1.3 The Government will initiate, process, and make any adjudicative determinations for contracted employees working on a DoDEA contract that are US citizens or foreign nationals that have resided in the US for three years or more.

3.2 Requirement

3.2.1 In accordance with DoDI 1402.05, Background Checks on Individuals in DoD Childcare Services

Programs, individuals who have regular contact with children under 18 years of age in DoD-sanctioned childcare services programs shall successfully complete a criminal history background check to protect the health, safety, and well-being of children in such programs.

3.2.2 DoD contractors shall ensure that the proper forms for their employees are submitted in a timely manner so that DoD can complete a Tier 1 Investigation with state criminal history record (SCHR) checks—formerly known as Child Care National Agency Check and Inquiries (CNACI)—which includes an FBI criminal history background check conducted through the Criminal Justice

Identification Services Division of the FBI and SCHR checks through state repositories of all states that a provider or contractor or prospective provider or contractor lists as current and former residences within the last five years. Results of an advanced FBI fingerprint check shall be obtained before the

Federal agency—DoDEA—can complete the full Tier 1 Investigation and authorize the contracted employee to work with children under the age of 18. See the section entitled LOSS (below).

3.2.3 The Contracting Officer’s Representative (COR) is responsible for obtaining and submitting the required background processing packages to DoDEA Security Management Division (SMD) for processing. The processing timeline for completed childcare checks could be 120 days or more for completion by Defense Counterintelligence and Security Agency (DCSA). The adjudication and final determination will occur after investigative results have been received by DoDEA SMD for action.

3.2.4 Required documents to initiate background checks processing are:

1) SMD – Contractor Background Request Form (NIP)

2) DD Form 2981, Basic Criminal History and Statement of Admission

3) DD 3058 IRC (Installation Records Check)

4) DoDEA IRC/FAP Consent Form

5) OF 306 Declaration for Federal Employment

6) Service Specific forms may be required, Army Substance Abuse Program (DD5018-R)

3.2.5 No person, regardless of circumstances, will be approved to provide childcare services if the background check results disclose any of the following criteria:

1) That the individual has been convicted in either a civilian or military court (to include any general, special, or summary court-martial conviction) or received non-judicial punishment

(under Article 15 of chapter 47 of Title 10, U.S.C., also known and referred to in this instruction as “the Uniform Code of Military Justice (UCMJ)” for any of the following:

sexual offense, any criminal offense involving a child victim, and felony drug offense.

2) That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or serious injury to a child or dependent person entrusted to the individual’s care.