EAD_Portal_Sources_Sought_8.26.2019.pdf

REQUESTING SOURCES SOUGHT AND CAPABILITY STATEMENTS

ELECTRONIC APRAISAL DELIVERY (EAD) PORTAL

THIS IS A SOURCES SOUGHT NOTICE ONLY. This is a market research tool being used to determine the availability and capability of potential sources prior to determining the method of acquisition and whether the Government will proceed with this acquisition.

The Government will not pay for any information solicited. If a contract is ultimately pursued, responses to this synopsis will be used to aid in determining whether the acquisition is set-aside for small business or in establishing small business subcontracting goals. All qualified firms are encouraged to respond.

The Department of Housing and Urban Development (HUD) is contemplating establishing a contract under NAICS Code(s) 518210 – Data Processing, Hosting, and Related Services, and the Small Business Standard is 32.5 million, PSC Code D399 – IT and Telecom – Other IT and

Telecommunications, to provide a transaction-based electronic appraisal delivery portal with access to process appraisal submissions for approved Government Mortgagees and their service providers. HUD is issuing this Request For Information (RFI) in order to solicit responses from capable sources and capability statements to ensure sufficient competition exists to meet the government’s requirements. Firms should be unrestricted Contractors/

Participants.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

If your organization has the potential capacity to perform these contract services, please provide the following information: 1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and 2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance;

hiring and retention of personnel and risk mitigation; and 4) provide services under a performance-based service acquisition contract.

Based on the responses to this sources-sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made.

Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Please review the draft performance work statement (PWS) and provide your feedback or questions to Danielle Boseman (CS) at danielle.e.boseman@hud.gov NLT Friday, August 30, 2019 by 2:00 PM, Eastern Daylight Time. Feedback or questions will not be accepted after the due date and time. Please call Danielle Boseman at (202) 402-7316 if there are questions.

BACKGROUND

On June 27, 2016, FHA made it mandatory for Mortgagees to submit electronic appraisals through a centralized portal for case numbers issued on or after that date. The Electronic

Appraisal Delivery (EAD) portal is a centralized database that allows uploading of electronic appraisal files to a central location where they are processed and checked against a FHA defined rule set and the original file scored, and securely transferred to HUD servers. A major component of the FHA insuring process is the collection of an appraisal. The Home Valuation

Policy Division is responsible for the policy and solutions supporting the collection of the appraisal.

DEFINITIONS

Business/Work Days - Every official work day of the week which are days between and including

Monday to Friday. This does not include public holidays and weekends.

Calendar Day - Any day of the week.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

Contracting Officer (CO) - A person with authority to enter, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: the only individual who can legally bind the Government.

Contracting Officers Representative (COR) - An employee of the U.S. Government appointed by the Contracting Officer to perform contract administration activities regarding technical issues. This individual has authority to provide technical direction to the Contractor if direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP) - Government-furnished property means property in the possession of, directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished mailto:danielle.e.boseman@hud.gov property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Performance Requirements Summary (PRS) - A listing of the performance requirements under the contract that are to be evaluated by the Government on a regular basis, performance indicators for these requirements, performance standards for these requirement and surveillance methods to be used to determine if performance standards are met.

Performance Standard - The Contractor's performance level required by the Government.

Performance Work Statement (PWS) A statement of work for performance-based acquisitions that describe the required results in clear, specific and objective terms with measurable outcomes.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance (QA) - Policies and procedures adopted by the Government to ensure that supplies and services acquired under Government contracts conform to the contracts quality requirements.

Quality Assurance Surveillance Plan (QASP) - A plan describing how the agency shall survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

Quality Control (QC) - All necessary measures taken by the Contractor to assure that the quality of a product of service shall meet contract requirements.

Service Contract - A contract that directly engages the time and effort of a Contractor whose primary purpose is to perform an identifiable task rather than to furnish an end item of supply.

Subcontractor - Any person, other than the prime Contractor, who offers to furnish or furnishes any supplies, material, equipment, or services of any kind under a prime contract or a subcontract entered about such prime contract, and any person who offers to furnish or furnishes general supplies to the prime contractor or a higher tier subcontractor. The Government does not have privity of contract with a subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

GENERAL DESCRIPTION OF WORK

The Department of Housing and Urban Development (HUD), Federal Housing Administration

(FHA), Office of Single-Family Housing (SFH), is seeking contractor support to provide a transaction based electronic appraisal delivery portal with approved government Mortgagees and service providers. This support is expected to consist of configuration, hosting and service support of the automated electronic appraisal solution. The expected outcome of the EAD Portal is to enable FHA-approved mortgagees and/or their third-party service providers access to the portal to electronically upload, submit and/or view appraisal data for loans submitted to FHA for insuring. The portal data will be submitted to FHA insuring systems for processing.

CONTEMPLATED PERFORMANCE METRICS:

Description of Services

HUD seeks a contractor who shall provide a solution that will configure and align appraisals and appraisal information into the FHA environment, that shall include hosting and services support.

The appraisal support services shall include:

• Electronic Appraisal Delivery Portal

• Configuration Management Services

• Solution Services Support

• Hosting Services Support

• Project Management Plan

• Quality Control Plan

Reports The configuration and solution service support of an EAD portal will allow uploading of electronic appraisal files to a central location where they are processed and checked against a

FHA defined rule set and the original file scored and securely transferred to HUD servers.

Constraints

The services required under any resultant procurement shall adhere to the rules, regulations, laws, standards, and conventions identified by HUD as well as within the Federal Government.

Constraints include the following:

• The Contractor shall not release, mingle, nor re-use data extracted from FHA appraisal reports as authorized by HUD.

• The solution shall have a single point entry capability

• The solution shall have interface capability

• The solution shall have capability to capture business requirements:

o Industry Standard Completeness and Compliance Rules or equivalent o https://www.fanniemae.com/content/fact_sheet/appraisal-guidance.pdf o https://www.fanniemae.com/content/technology_requirements/uad-specification-appendix-d.pdf o FHA Completeness and Compliance Rules o To be provided by FHA SME based on http://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudcli ps/ o FHA Custom Appraiser and Risk Scoring Rules based on Underwriting

Guidelines to be provided by FHA SME. Sample FHA rules are provided using

"Sample FHA Rules Scoring Form in Section J List of Attachments. There will be no more than 5000 business rules put in place on the appraisal system.

• The solution shall adhere to the appropriate Federal Regulations:

o 44 USC 3541 et seq. - Federal Information Security Management Act (FISMA, supersedes the Computer Security Act of 1987) o 44 USC 3601 et seq. - E-Government Act of 2002 o Pub. L. 105-277, 44 USC 3504 et seq.- Government Paperwork Elimination Act http://www.whitehouse.gov/omb/fedreg/gpea2.html o Pub. L. 105-220, 29 USC 701 et seq. - Section 508 of the Rehabilitation Act of o HUD Handbook 1325.01, REV-01 Privacy Act Handbook o NIST SP 800-14, Generally Accepted Principles and Practices for Securing

Information Technology Systems, September 1996 HUDs Release and Deployment

Management Process, April 2014 o HUDs Information Security Continuous Monitoring (ISCM) Strategy and

Program, April 2014 o NIST SP 800-137, Information Security Continuous Monitoring (ISCM) for

Federal Information Systems and Organizations, September 2011 o HUD Handbook 2400.25, Rev. 4.1, IT Security Policy, March 2016

• The solution shall have appraisal audit log capability

• The solution shall have capability to receive data

• The solution shall have capability to receive Uniform Appraisal Dataset (UAD) rules

• The solution shall comply with Uniform Collateral Data Portal (UCDP) Standard Hard-

Stops

• The solution shall have the capability to match appraisal versions submitted to the portal

• The solution shall have the capability to store data

• The solution shall adhere to HUD IT Security Policy

• The solution shall adhere to HUD IT Privacy Requirements

• The solution shall have the capability to process appraisals in real-time or near real-time

• The solution shall have the capability to process a minimum of 30,000 or greater appraisals per day

• The solution shall have the capability to support end user response time of approximately

30 seconds for appraisal uploads

• The solution shall have the capacity to maintain an appraisal history or log for 3 years of

FHA appraisal volume

• The solution shall have the capability to upload appraisal data to FHA solutions via calls to an FHA web service or SFTP

• The solution shall have capability to provide web services to be called by FHA solutions and provide appraisal data on request

• The solution shall have the capability to accept daily linkage files from FHA and include the files in the rule set

• The solution shall have capability to allow navigation from screen to screen without losing the case number data

• The solution shall have capability to allow Mortgagees the ability to search all submissions by property address

• The solution shall have capability to allow Mortgagees the ability to search all submissions by and FHA case number

• The solution shall have capability to allow Mortgagees the ability to retrieve all submissions by property address

• The solution shall have capability to allow Mortgagees the ability to retrieve all submissions by FHA case number

• The solution shall have capability to allow Mortgagees the ability to track all submissions by property address

• The solution shall have capability to allow Mortgagees the ability to track all submissions by FHA case

• The solution shall have the capability to detect an ill-formatted or non-compliant file format at upload

• The solution shall securely transmit discrepancies, findings and other feedback messages to users, based on FHA's requirements.

• The solution shall have the capability to support historical data verification

• The solution shall have the capability to support data address standardization

• The solution shall have the capability to support data transformation

• The solution shall have the capability to support appraisal forms below:

Form Name Form Number Form Website

Appraisal Update and/or Completion

Report

Fannie Mae Form

1004D https://www.fanniemae.com/content/guide_form/1004d.pdf

Appraisal Update and/or Completion

Report – Part A

Freddie Mac Form

442, Part A http://www.freddiemac.com/sell/forms/pdf/442.pdf

Appraisal Update and/or Completion

Report – Part B

Freddie Mac Form

442, Part B http://www.freddiemac.com/sell/forms/pdf/442.pdf

Compliance

Inspection Report

HUD Form -92051 http://portal.hud.gov/hudportal/documents/huddoc?id=92051.pdf

Exterior-Only

Inspection Individual

Condominium Unit

Appraisal Report

Fannie Mae Form https://www.fanniemae.com/content/guide_form/1075.pdf

Inspection Individual

Appraisal Report

Freddie Mac Form http://www.freddiemac.com/singlefamily/forms/sell/pdf/466.pdf

Inspection

Residential Appraisal

Report

Freddie Mac 2055 http://www.freddiemac.com/singlefamily/forms/sell/pdf/2055.pdf https://www.fanniemae.com/content/guide_form/1004d.pdf http://www.freddiemac.com/sell/forms/pdf/442.pdf http://www.freddiemac.com/sell/forms/pdf/442.pdf http://portal.hud.gov/hudportal/documents/huddoc?id=92051.pdf https://www.fanniemae.com/content/guide_form/1075.pdf http://www.freddiemac.com/singlefamily/forms/sell/pdf/466.pdf http://www.freddiemac.com/singlefamily/forms/sell/pdf/2055.pdf

Form Name Form Number Form Website

Individual

Appraisal Report

Fannie Mae Form https://www.fanniemae.com/content/guide_form/1073.pdf

Individual

Condominium Unit

Appraisal Report

Freddie Mac Form http://www.freddiemac.com/sell/forms/pdf/465.pdf

Manufactured Home

Appraisal Report

Fannie Mae Form

1004C https://www.fanniemae.com/content/guide_form/1004c.pdf

Manufactured Home

Appraisal Report

Freddie Mac Form

70B http://www.freddiemac.com/sell/forms/pdf/70b.pdf

Market Conditions

Addendum to the

Appraisal Report

Fannie Mae Form

1004MC

https://www.fanniemae.com/content/guide_form/1004mc.pdf

Market Conditions

Addendum to the

Appraisal Report

Freddie Mac Form http://www.freddiemac.com/sell/forms/pdf/71.pdf

One-Unit Residential

Appraisal Field

Review Report https://www.fanniemae.com/content/guide_form/2000.pdf

One-Unit Residential

Appraisal Field

Review Report http://www.freddiemac.com/singlefamily/forms/sell/pdf/1032.pdf

Residential Green and Energy Efficient

Addendum

AI Form 820.05 http://www.appraisalinstitute.org/assets/1/7/Interactive820.04-

ResidentialGreenandEnergyEffecientAddendum.pdf

Small Residential

Income Property

Appraisal Report

Fannie Mae Form https://www.fanniemae.com/content/guide_form/1025.pdf

Small Residential

Income Property

Appraisal Report

Freddie Mac Form http://www.freddiemac.com/sell/forms/pdf/72.pdf

Two- to Four-Unit

Residential Appraisal

Field Review Report

2000A https://www.fanniemae.com/content/guide_form/2000a.pdf

Two- to Four-Unit

Residential Appraisal

Field Review Report http://www.freddiemac.com/singlefamily/forms/sell/pdf/1072.pdf

Uniform Residential

Appraisal Report

Fannie Mae Form https://www.fanniemae.com/content/guide_form/1004.pdf

Uniform Residential

Appraisal Report

Freddie Mac Form http://www.freddiemac.com/sell/forms/pdf/70.pdf https://www.fanniemae.com/content/guide_form/1073.pdf http://www.freddiemac.com/sell/forms/pdf/465.pdf https://www.fanniemae.com/content/guide_form/1004c.pdf http://www.freddiemac.com/sell/forms/pdf/70b.pdf https://www.fanniemae.com/content/guide_form/1004mc.pdf http://www.freddiemac.com/sell/forms/pdf/71.pdf https://www.fanniemae.com/content/guide_form/2000.pdf http://www.freddiemac.com/singlefamily/forms/sell/pdf/1032.pdf http://www.appraisalinstitute.org/assets/1/7/Interactive820.04-ResidentialGreenandEnergyEffecientAddendum.pdf http://www.appraisalinstitute.org/assets/1/7/Interactive820.04-ResidentialGreenandEnergyEffecientAddendum.pdf https://www.fanniemae.com/content/guide_form/1025.pdf http://www.freddiemac.com/sell/forms/pdf/72.pdf https://www.fanniemae.com/content/guide_form/2000a.pdf http://www.freddiemac.com/singlefamily/forms/sell/pdf/1072.pdf https://www.fanniemae.com/content/guide_form/1004.pdf http://www.freddiemac.com/sell/forms/pdf/70.pdf

CONTEMPLATED REPORT REQUIREMENTS:

Monthly status report – this report shall include: activities from all tasks, 3.0 through 3.4, during the reporting period, problems and corrective actions taken, issues and recommended resolutions, actions needing Government action/input, schedule – show major tasks, milestones, and deliverables with planned and actual start and completion dates for each change request and appraisal case numbers processed during the service period, along with the total, to date for the current contract period.

EAD Analysis Report – provides analytical services that shall include the analysis of the EAD data for operational issues, risk management, and fraud trends.

Tier 2 Customer Service Report (weekly) – this report shall include summary of all Tier 2 customer service activities.

CONTEMPLATED DOLLAR VALUE OF THE PROJECT:

$30 Million to $35 Million

CONTEMPLATED PLACE OF PERFORMANCE

Performance will occur at the Contractor’s site.

RESPONSE REQUESTED

Unrestricted Contractors/Participants are encouraged to respond.

This synopsis is a market research tool being used to determine the availability and capability of potential sources prior to determining the method of acquisition and whether the government will proceed with this acquisition. The Government will not pay for any information solicited. If a contract is ultimately pursued, responses to this synopsis will be used to aid in determining whether the acquisition is set-aside for small business or in establishing small business subcontracting goals. All qualified firms are encouraged to respond.

The capability statement shall address, at a minimum, the following for the past three years:

1. Name and address of company and or companies (if there is a teaming arrangement or joint venture);

2. Technical expertise relevant to the requirement (1 to 2 pages);

3. Technical approach relevant of the requirement (1 to 2 pages);

4. Management approach relevant to the requirement (1 to 2 pages);

5. Corporate experience relevant to the requirement (1 to 2 pages);

6. Indicate if you are a small business or any other socio-economic categories that apply to your firm under the designated NAICS code;

7. Whether you have had unequal access to any information relevant to the acquisition that could provide an unfair competitive advantage;

8. Relevant past performance. Your capability statement needs to include a list of three customers (Government/non-Government) within the past three (3) years highlighting similar work in nature, scope, complexity, and difficulty and a brief description of the scope of work. Your submission for relevant past performance must include for each customer:

• Contract name;

• Contracting Agency or Department, POC and contact information;

• Yearly contract value (in $$);

• Whether your firm was the prime or a subcontractor;

• Period of performance; and

• Description of work and how it relates to the requirements.

Interested firms responding to this market survey must provide a capability statement demonstrating their experience, skills and capability to fulfill the Governments requirements for the above. The capability statement shall be in sufficient enough detail, but not exceed 12 pages

TOTAL, so that the Government can determine the experience and capability of your firm to provide the requirements above. The two (2) pages (Corporate Overview and Corporate

Experience) below must be completed and are not to be considered as part of the 12 pages.

Please specify one primary and one alternate Point of Contact (POC) within your firm, including telephone numbers and email addresses in case clarifications of your submission are needed.

Only electronic copies of capability statements will be accepted and should be emailed to:

danielle.e.boseman@hud.gov. The e-mail shall contain the following subject line: Response to

Sources Sought Notice – ELECTRONIC APRAISAL DELIVERY (EAD) PORTAL

Requirement. The Government may use the responses received to determine whether to proceed with the acquisition as a set-aside, or in the absence of a least two small business responses to this notice, may determine to proceed with a full and open competition. This decision and whether to proceed with the acquisition is at the sole discretion of the Government.

All interested contractors should submit their capability statements NLT Wednesday, September 11, 2019 by 2:00 PM Eastern Daylight Time, Attention: Danielle Boseman, to danielle.e.boseman@hud.gov. Late responses will not be considered.

Corporate Overview

Please fill in the table below:

Name of Company

Name of Business Unit Responding to the

RFI (if applicable)

Website URL

DUNS Number

CAGE Code

Corporate Address

NAICS codes supported

Total Number of Full Time Employees

Type of Small Business (e.g. Woman-

Owned, Service Disabled Veteran Owned, 8(a), HUBZone)

Do you have a cost accounting system deemed adequate by a cognizant audit agency? (e.g. DCAA or ONR)

Do you have an Approved Purchasing

System approved by DCMA (or other cognizant agency)?

Single Point of Contact Name (Enter

Name, phone number and email address)

Would the company plan to submit a proposal as a prime?

Corporate Experience

Please provide any experience you have providing similar support as described within the requirements above:

Contract #/Vehicle

Project Name

Value at Award

Value at Completion/

Current Value (not ceiling value)

Contract Type: check the largest ($) for this contract

□ T&M/Labor Hour □ Firm Fixed Price

□ Cost Plus Fixed Fee □ Cost Plus Award Fee

Client Department or

Agency

Project Description (size, scope, requirements, complexity as related to the

RFI)

Client POC, Name, E-mail, Phone

Percentage of Services Sub-contracted

NAICS Codes used to support the requirements

Portal Functional Capabilities

Describe your company’s current capability to meet the functional requirements listed above and your company’s capability to perform these requirements.

Future Portal Development Plans

Describe any ongoing or planned efforts to develop a capability that would allow your company to provide the required portal services listed above.