Appendix H_Government Notional Quality Assurance and Surveillance Plan (10-27-2020).xlsx
XLSX spreadsheet 20 KB Posted
- Solicitation number
- 75H70421R00002
View the file
Other files
Show all 16
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
QASP
| SOO or RFP Reference | Performance Measure Description | Acceptable Quality level (s) | Methods of Surveillance, including how the findings will be documented | Surveillance Frequency | Incentive(s) | Disincentive(s) |
| 1. Performance Measure: Contractor Management & CCRT Members Availability and Reliability | ||||||
| Task 1: CCRT Management; and Task 2; Appendix B; Appendix D | 1.0 General Contractor Management. Contractor has recruiting and management processes in place to pre-screen qualified candidates who are able to perform all required contract services. All CCRT candidates meet minimum acceptable contract qualifications. | Acceptable quality levels per performance measures 1.1 to 1.10. | Acceptable quality levels per performance measures 1.1 to 1.10. | Acceptable quality levels per performance measures 1.1 to 1.10. | Acceptable quality levels per performance measures 1.1 to 1.10. | Acceptable quality levels per performance measures 1.1 to 1.10. |
| 1.1 The contractor ensures that all CCRT labor categories required for a task order start on the scheduled onsite deployment start date and that all CCRT members complete the full length of deployment period. Any adjustments to CCRT member's availability require advance approval from the facility designated point of contact (POC), and COR or Contracting Officer. | 100% of onsite deployments start on date required in government issued verbal or written task order. | COR review of preliminary CCRT daily work schedule and Actual CCRT daily work schedules. Hours completed will be verified by IHS or tribal hospital designated point of contacts. The Contractor must prepare the actual CCRT work schedule and submit to COR for review in advance of contractor request for payment to reconcile differences and avoid delay in invoice acceptance. | per deployment | Incentive: Satisfactory or better CPARS Rating. Incentive: Payment for actual billable hours submitted on accepted invoice. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Rejection of invoice. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. | |
| 1.2 Contractor must maintain a sufficient pool and established roster of qualified individuals who meet the minimum required labor categories available for at least two COVID-19 Critical Care Response Teams. Contactor shall recruit and maintain in Active status on weekly rosters, at least 2 qualified Physicians, 4 Registered Nurses (RNs) and 2 Registered Respiratory Therapists (RRTs). | Ongoing: During Base IDIQ Contract and subsequent Task Order(s), and if option period(s) of IDIQ Contract or task order (s) are exercised: Contractor must ensure at least 2 fully resourced CCRT teams are available. At Onset of Base IDIQ Contract and subsequent initial Task Order Performance Period, (CCRT Team 1): At least 1 physician, 2 RNs and 1 RRT must be ready to deploy upon onset of Contract award and subsequent Task Order award Deployment Start Date. | COR review of weekly rosters and contactor status check-in telephone calls and email correspondence. IHS Pulmonary Critical Care Chief Clinical Consultant or their designee review of candidate resumes and other pre-screening qualification documents | at least weekly. Periodic if more frequent status updates are required in anticipation of a scheduled deployment, for example. | Incentive: Satisfactory or better CPARS Rating. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any CCRT member or Key Personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. | |
| No later than 30-calendar days from onset of Base IDIQ contract and subsequent task order award performance period, contractor must have all candidates for each required CCRT Team 2 labor category identified and complete Appendix M Pre-Clearance Packages submitted to initiate the federal onboarding process. | ||||||
| 1.3 Contractor must maintain a pool of qualified and pre-cleared individuals for each labor category who will serve as readily available backups in Active status, if a replacement CCRT member is needed. Back-ups must be able to deploy within 24-48 hours or less notice. | 100% coverage for all labor categories required for all deployments. In accordance with Contractor's Performance Work Statement and Contractor Management and Staffing Plan, Contactor shall recruit and maintain on weekly rosters, adequate back-up coverage. During the COVID-19 Public Health Emergency, no less than 2 instances during the Base IDIQ Contract or subsequent option period(s), of Contractor providing a partial team, when the Government needed a fully resourced team. When there are no shortages of critical care physicians, RNs, or RRT, no instances of not being able to identify adequate back up coverage, if a need arises. | COR review of weekly rosters and contactor status check-in telephone calls and email correspondence. IHS Pulmonary Critical Care Chief Clinical Consultant or their designee review of candidate resumes and other pre-screening qualification documents | at least Weekly. Periodic if more frequent status updates are required in anticipation of a scheduled deployment, for example. | Incentive: Satisfactory or better CPARS Rating. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. | |
| 1.4 Overall CCRT acceptance rate: Percent of CCRT candidates who meet minimum contract qualification requirements (based on review of resume/cvs and other pre-screening information). | During the Contract IDIQ or subsequent task order(s) performance rating period(s), 90% of candidates submitted for each CCRT labor category meet Appendix B requirements and complete all federal onboarding requirements during contract IDIQ performance period or subsequent IDIQ Option Year performance period(s), if contract IDIQ options are exercised. | Method 1: IHS review of each CCRT candidate's completed Appendix M forms, and other supporting documentation needed to verify candidate meets minimum contract requirements. Designated IHS officials will review forms for completeness, accuracy and timeliness. Method 2: IHS review of contractor's weekly rosters that tracks onboarding status of each CCRT member in accordance with government QASP performance measures 1.1-1.10. | Method 1: one complete pre-screening package per candidate. Method 2: At least weekly review of rosters. | Incentive: Satisfactory or better CPARS Rating. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. | |
| 1.5 Overall CCRT retention rate: tracked as the total number of CCRT candidates submitted to IHS for acceptance vs. the total number of candidates who are in active status and available to deploy. | During the Contract IDIQ or subsequent task order(s) performance rating period (s), 90% or greater of fully on boarded CCRT members remain in active status during contract IDIQ performance period or subsequent IDIQ Option Year performance period(s), if contract IDIQ options are exercised. | Method 1: IHS review of each CCRT candidate's completed Appendix M forms, and other supporting documentation needed to verify candidate meets minimum contract requirements. Designated IHS officials will review forms for completeness, accuracy and timeliness. Method 2: IHS review of contractor's weekly rosters that tracks onboarding status of each CCRT member in accordance with government QASP performance measures 1.1-1.10. | Method 1: one complete pre-screening package per candidate. Method 2: At least weekly review of rosters. | Incentive: Satisfactory or better CPARS Rating. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. | |
| 1.6 CCRT Member Availability and Reliability. Number of accepted and fully on boarded CCRT members who complete at least one deployment during the Contract IDIQ or subsequent task order(s) performance rating period (s). During the Contract IDIQ or subsequent task order(s) performance rating period (s), all CCRT members selected for an onsite deployment start on the scheduled onsite deployment start date and complete all shifts required during the deployment, per Section C.2 Task 2.2.5, unless advance approval is granted by a designated facility point of contact, COR or Contracting Officer. For purposes of this contract, a shift is not-to-exceed 12 hours. | AQL will be based on Contractor's Management and Staffing Plan. Offeror must address in Contractor Management and Staffing Plan and Contractor's Performance Work Statement offeror's expectations for the minimum number of onsite deployments a CCRT member who is in Active status, will be likely to complete during the Contract IDIQ and subsequent task order(s) performance period(s). Due to the urgent need for active CCRT members to be ready to deploy to COVID-19 hotspots on short notice, offeror must have management and human resources processes and incentives in place to limit turnover of CCRT members. | Method 1: COR review of preliminary CCRT Work Schedule and Actual CCRT Work Schedules. Hours completed will be verified by IHS or tribal hospital designated point of contacts. The Contractor shall prepare the actual CCRT work schedule and submit to COR for review in advance of contractor request for payment to reconcile differences and avoid delay in invoice acceptance. Method 2: IHS review of contractor's weekly rosters that tracks onboarding status of each CCRT member in accordance with government QASP performance measures 1.1-1.10. | Method 1: per deployment. Method 2: At least weekly review of rosters and cumulative total at end of Contract IDIQ or subsequent task order(s) performance rating period (s). | Incentive: Satisfactory or better CPARS Rating. Incentive: CCRT member remains in Active status for purposes of this contract. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. Disincentive: CCRT member may be removed from the IDIQ contract or task order roster, in the event of a "no-show" and a verifiable emergency was not substantiated. | |
| RFP Section H.7 HHSAR 352.237-75 Key Personnel (DEC 2015); Appendix D: Schedule of Deliverables; RFP Section C.4. Performance Evaluation; Contractor's PWS; and Contractor's Quality Control Plan | 1.7 Key Personnel Availability and Reliability. Due to the urgent need for active CCRT members to be ready to deploy to COVID-19 hotspots on short notice, and timeliness and quality of all contract services and deliverables, contractor must maintain a roster of qualified and active Key Personnel, and ensure these individuals are allotted the necessary hours as per the Contractors PWS. Roster must include one (1) Program Manager; one (1) Physician and Nursing Oversight point of contact; and at least two (2) Primary Critical Care Response Team Physicians. Contractor must ensure compliance with Key Personnel clause, which requires written notice to the Contracting Officer and COR at least 30-days in advance, prior to replacing the individual assigned to the Key Personnel position. Key Personnel assigned to this contract must complete all required IHS trainings and applicable Appendix M requirements, which includes undergoing federal background pre-clearance investigation. If the individual assigned to provide Physician and Nursing Oversight is a LIP, this individual must also comply with Section C.2, Task 2.7: Credentialing and Privileging Requirements. | 100% compliance with RFP Section H.7 HHSAR 352.237-75 Key Personnel (DEC 2015); Appendix D: Schedule of Deliverables; RFP Section C.4. Performance Evaluation; Contractor's PWS; and Contractor's Quality Control Plan | periodic Base IDIQ contract or subsequent task order(s) progress/status meetings, as needed with COR, Contracting Officer, IHS Pulmonary Critical Care Chief Clinical Consultant, or other designated IHS or tribal officials; email; virtual, or telephonic communications; COR inspection and acceptance of required services and deliverables per Appendix D: Schedule of Deliverables. Contractor to confirm at start of Base IDIQ contract and any subsequent option periods, the list of Key Personnel assigned and replacements, if needed. | Method 1: (At Onset of Base IDIQ Contract performance period): One initial Post-Award Base IDIQ Contract Kick off meeting at onset of Base IDIQ contract award; Method 2: Annual at start of each IDIQ contract or subsequent task order performance period (s) if option periods are exercised. Method 3 (Ongoing): periodic inspection during Base IDIQ contract and subsequent task order(s) performance rating period(s), if option periods are exercised. | Incentive: Satisfactory or better CPARS Rating. Incentive: individuals assigned to a Key Personnel role remain in Active status for purposes of this contract. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any Key Personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. Disincentive: Individual assigned to a Key Personnel role may be removed from the IDIQ contract. |
| Task 1: CCRT Management; and Task 2.7; Appendix B | 1.8 Percent of Physicians or other LIPs granted at least Disaster Privileges to perform services under this IDIQ contract or subsequent task orders. | During the Contract IDIQ or subsequent task order(s) performance rating period(s), 90% or greater of all LIPs submitted as CCRT candidates complete the credentialing and privileging process for at least one IHS or federal facility during Base Contract IDIQ performance period or subsequent contract IDIQ Option Year performance period(s), if contract IDIQ options are exercised. If granted privileges, maintain privileges in accordance with the facility(ies) credentialing and privileging policies. | Method 1: IHS or tribal facility credentialing and privileging Points of Contact review of LIP's Credentialing and Privileging application. Designated IHS or tribal facility officials will review application and supporting documents for completeness, accuracy and timeliness. Method 2: IHS review of contractor's weekly rosters that tracks onboarding status of each CCRT member in accordance with government QASP performance measures 1.1-1.10. | Method 1: one complete Credentialing and Privileging application per LIP, for each facility were onsite services will be performed. Method 2: At least weekly review of rosters. | Incentive: Satisfactory or better CPARS Rating. Incentive: CCRT member remains in Active status for purposes of this contract. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. Disincentive: CCRT member may be removed from the IDIQ contract or task order roster, if unable to be granted privileges, or CCRT member does not complete requirements to maintain privileges. |
| SOO Task 1: CCRT Management; SOO Section H.4.5; Task 2.7; and Appendix M: IHS Contract Qualification Pre-Clearance Documents | 1.9 Contractor must submit complete CCRT candidate initial Pre-Screening "Packages." Initial pre-screening documents include all required CCRT employment qualification and verification documents for IHS to determine the candidate has met the minimum contract qualification requirements of Appendix B and have documented experience to substantiate they can perform all required services. Pre-Screening Package includes: Candidate's current and complete resume/cv with all employment gaps explained and documented; licenses and certifications; 1. Approved Identity Source Documents (Page 2 of Appendix M); 2. IHS Emergency/Disaster Privilege Pre‐Application Checklist; and Statement of Understanding and Release (for LIPs only) (Pages 3-5 of Appendix M); 3. IHS National COVID-19 Critical Care Response Teams (CCRTs) IDIQ Statement of Understanding and Release of Information (Page 6 of Appendix M); 4. OMB Form 0917-0028: Addendum to Declaration for Federal Employment (OF 306) Indian Health Service Child Care & Indian Child Care Worker Positions (Pages 7-8 of Appendix M); 5. Declaration for Federal Employment (OF-306) (IHS will provide to Contractor upon IDIQ contract issuance); 6. HHS 745: HHS Badge Request (09/2018) (IHS will provide to Contractor upon IDIQ contract issuance); 7. IHS Provisional Authorization -Pending Favorable Adjudicated Background Investigation Memorandum (IHS will provide to Contractor upon IDIQ contract issuance). |
| Method 1: per individual CCRT candidate; Method 2: Government review of Weekly CCRT rosters (Deliverable item #1) | Incentive: Satisfactory or better CPARS Rating. Incentive: CCRT candidate receives Provisional Authorization approval from IHS, is deemed eligible to perform services under the contract, and is considered in "Active" status for purposes of this contract. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Contractor shall pay for background investigation related costs for any personnel that have to be replaced. Disincentive: Government may not exercise the option period to extend term of the IDIQ contract or subsequent task order(s). Disincentive: Less than Satisfactory CPARS Rating. Disincentive: CCRT candidate does not receive approval from IHS to perform services under the contract and is considered in "Inactive" status for purposes of this contract. | ||||
| Task 2.7 and Appendices A and B | 1.10 The Contractor shall ensure each hospital’s credentialing and privileging processes are followed and that requirements for Medical Staff appointment and reappointment are met in accordance with IHS policy, each hospital’s Governing Body bylaws and policies, CMS Conditions of Participation, and applicable national accreditation standards. 100% of CCRT physicians or other LIPs must be credentialed and granted privileges prior to deployment start date. | 100% compliance with contract requirements. | Method 1: Review of CCRT members Credentialing and Privileging applications for IHS or tribal facility Governing Body Bylaws. Method 2: Weekly rosters must note credentialing and privileging status for each LIP. | Method 1: per individual CCRT candidate; Method 2: Government review of Weekly CCRT roster (Deliverable item #1) | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: CCRT candidate is granted privileges, and is considered in "Active" status for purposes of this contract. Incentive: per RFP Section H.4.5, the Government will pay for all initial federal background security clearance costs. Incentive: Government may exercise the option period to extend the term of the IDIQ contract or subsequent task order(s). | Disincentive: Less than Satisfactory CPARS Rating. Disincentive: Any CCRT candidate who is not granted privileges by at least one facility under this contract, is deemed ineligible to perform services under the contract, and is considered in "Inactive" status for purposes of this contract. In the event any facility has to suspend or terminate privileges for any CCRT member who was granted privileges during the Base IDIQ contract or sequent task order performance rating period (s), the individual is not eligible to perform services under the contract and may have to be reported to the National Practitioner Data Bank in accordance with the facility's credentialing and privileging policies and national accreditation requirements. |
| 2. Performance Measure: Quality and Completeness of Clinical and Clinical Education Services | ||||||
| All RFP Section C. SOO Objectives, Tasks and contract requirements | 2.1 Service Completion - Onsite Deployments | All CCRT members complete all required activities/tasks in accordance with the facility(ies) required due date(s). | Designated facility Point of Contact verification to COR that all tasks and deliverables are satisfactorily completed within timeframe specified. | per deployment | Incentive: Contractor may receive a satisfactory or better CPARS Rating if all required facility specific deliverables are received by specified due dates on Task Order. Incentive: Payment for actual billable hours submitted on accepted invoice. | Incentive: Contractor may receive a satisfactory or better CPARS Rating if all required facility specific deliverables are received by specified due dates on Task Order. Incentive: Payment for actual billable hours submitted on accepted invoice. Disincentive: The contractor may receive less than Satisfactory CPARS rating if required facility-specific deliverables are not received by specified due date (s) on Task Order. Disincentive: Rejection of invoice until all services are accepted by the COR. |
| Appendix C, Item 7 | 2.2 Compliance with Electronic Health Record (EHR) documentation requirements (for onsite deployments, involving patient care). CCRT members on deployment providing direct patient care must use the applicable facility(ies) Electronic Health Record to maintain accurate and up-to-date information on clinical care provided to patients. | 100% of all direct patient care provided to COVID-19 patients is adequately documented in the applicable EHR and all records comply with facility, national accreditation, and CMS standards. All documentation must be completed onsite, no later than the Deployment End Date. In the event of incomplete records, the CCRT member must correct all deficiencies. In the event the CCRT team or individual CCRT member is required to deploy to another facility(ies) to provide urgent patient care at another location, all EHR records from all completed deployments must be remediated no later than 10 calendar days after the last location's Deployment End Date. | Method 1: Designated facility POCs will monitor and ensure that CCRT members document all orders and applicable referral recommendations directly in the EHR, in accordance with facility, national accreditation, and CMS standards that include but are not limited to: timeliness, legibility, accuracy, content, date, time, signature and designated profession. COR will verify with each facility that there are no outstanding EHR deficiencies, prior to invoice acceptance. Method 2: Focused Professional Practice Evaluation (FPPE) (SOO, Task 2.8) | per deployment; and in accordance with national accreditation standards and each facility's peer review policies and processes. | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: CCRT member remains in "Active" status for purposes of this contract. Incentive: Payment for actual billable hours submitted on accepted invoice. | Disincentive: The contractor may receive less than Satisfactory CPARS rating if any CCRT member(s) have incomplete medical charts that are not remediated by acceptable due date. Disincentive: CCRT member's failure to remediate any outstanding deficiencies by acceptable due date may result in the CCRT member not being in Active status to deploy to other locations until EHR deficiencies are remediated. Disincentive: Withholding/Suspension of invoice(s) until EHR deficiencies are corrected. Disincentive: Contractor must request advance approval from IHS COR or Contracting Officer in the event that EHR records need to be remediated offsite, prior to incurring offsite labor hours to complete remediation. Contracting Officer will determine if Contractor can bill offsite labor hours to complete this task, if there was a substantiated reason that the task could not be finished while the CCRT member was onsite during scheduled shift(s). |
| All SOO Objectives; Task 2; Appendices B and C | 2.3 Clinical Quality. All CCRT members provide evidenced-based/best practice high quality health care to treat critically ill patients, including individuals presenting to IHS or tribal facilities with suspected or confirmed COVID-19, who require intensive medical care. | 100% of care rendered by each CCRT member meets acceptable standards of care, in accordance with current clinical practice guidelines. | Per SOO, Task 2.8, designated facility POCs will conduct Focused Professional Practice Evaluation (FPPE) to include: Peer Review, direct observation; patient/family/staff feedback; and Quality Improvement reviews in accordance with national accreditation standards and each facility's peer review policies and processes. | per deployment; and in accordance with CMS, national accreditation standards and each facility's peer review policies and processes. | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: Payment for actual billable hours submitted on accepted invoice. Incentive: If the facility's FPPE process identifies no deficiencies, CCRT member remains in Active status for purposes of this contract. | Disincentive: If facility's FPPE process identifies significant deficiencies in the care provided, the facility could suspend or terminate privileges, which would then result in the CCRT member's removal from the IDIQ contract or task order. Disincentive: Rejection of invoice for that CCRT member's labor hours until Contractor and CCRT member sufficiently address patient-care related concerns. |
| Appendix C | 2.4 Compliance with Appendix C: CCRT General Requirements (Non-Personal Services). All CCRT members abide by all Appendix C requirements. | 100% compliance with all Appendix C requirements and IHS federal or Tribal facility policies; procedures; protocols; and standards of care. | Feedback from facility staff reported verbally or written to COR, CO, Program Manager or IHS Pulmonary Critical Care Chief Clinical Consultant; Results of FPPE (Task 2.8) | per deployment; and in accordance with national accreditation standards and each facility's peer review policies and processes. | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: Payment for actual billable hours submitted on accepted invoice. Incentive: If facility FPPE process identifies no deficiencies, CCRT member remains in Active status for purposes of this contract. | Disincentive: Substantiated complaints or FPPE deficiencies could result in the CCRT member's removal from the IDIQ contract or task order. Disincentive: Withholding/Suspension of invoice(s) for that CCRT member's labor hours until Contractor and CCRT member sufficiently address Appendix C compliance concerns. |
| SOO Objective 2 and Task Area 3, Contractor's PWS and Contractor's Quality Control Plan (Deliverbale Item 16) | 2.5 Clinical Education Training Effectiveness. Clinical Education services enhance existing IHS and tribal staff’s critical care knowledge and skills. | CCRT members receive an average evaluation of satisfactory to excellent scores on individual learner training evaluations. | IHS review of individual learner and summary training evaluations. | per deployment | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: CCRT member remains in Active status for purposes of this contract. | Disincentive: The contractor may receive less than Satisfactory CPARS rating if training evaluation scores do not average satisfactory or higher ratings. Disincentive: The government may require the Contractor to replace any CCRT member in the event aggregate training evaluations indicate less than satisfactory training effectiveness scores. |
| Completeness and accuracy of aggregate clinical education summary report(s) in accordance with Appendix D: Schedule of Deliverables (Item # 10). | COR and Program Manager review of Appendix D: Schedule of Deliverables (Item # 10) | One report, per facility and cumulative aggregate total maintained during IDIQ or task order rating period. Annually: a cumulative total aggregate Clinical Education summary report of completed onsite or virtual clinical education conducted during the IDIQ Contract or task order performance period. | Incentive: Contractor may receive a satisfactory or better CPARS Rating. Incentive: Approval of deliverable Item 10 and subsequent payment for actual billable hours submitted on accepted invoice. Incentive: CCRT member or Key Personnel responsible for ensuring the timeliness and accuracy of deliverable Item 10 remain in Active status for purposes of this contract. | Disincentive: The contractor may receive less than Satisfactory CPARS rating if deliverable Item 10 is submitted incomplete or with errors. Disincentive: The government may require the Contractor to make corrections and resubmit Deliverable Item 10 that has correct totals and clearly summarizes the training topics and number of learners by discipline. Disincentive: Rejection of invoice until Deliverable Item 10 is accepted by COR. |
&"Times New Roman,Bold"&12Appendix C: Government Notional Quality Assurance and Survelliance Plan (QASP) IHS National COVID-19 Critical Care Response Teams IDIQ
10/27/2020 &P/&N
File details come from the government source that posted it. Updated .