Appendix_H_-_Customer_References.docx

DOCX document 57 KB Posted

Attached to
Digital Signage Kiosk System (Rebid)
Solicitation number
2025-RFP-0045R
Issued by
Sacramento County, California

About this file

The document is Appendix H - Customer References for Sacramento County's Digital Signage Kiosk System RFP #2025-RFP-0045R. The RFP requires proposers to submit at least three customer references demonstrating experience in designing, developing, and implementing digital signage solutions similar in size and complexity within the past seven years. At least two references must be from public sector organizations, preferably Counties of comparable or larger size. The references must provide detailed information including customer name, contact details, project dates, modules implemented, resources assigned, and a brief project scope description.

The reference requirements are part of a comprehensive evaluation process for a project to replace two indoor digital signage kiosks in the County Administration Building's main lobby. While no specific pricing details are outlined in this appendix, the RFP indicates that vendors must provide a detailed cost breakdown across multiple categories including project management, professional services, hardware, software licensing, documentation, training, and support. The references serve as a critical component in assessing vendor capability, with the County reserving the right to investigate the background and performance of proposing companies based on these submitted references.

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RFP # 2025-RFP-0045R

Digital Signage Kiosk System

APPENDIX H - Customer References The Proposer must submit at least three (3) references that verify that the Proposer has experience in design, development, and implementation of solutions similar in size, complexity, and scope to this procurement in the past seven (7) years. At least two references must be public sector organizations, preferably Counties, of similar or larger size than the County.

Submittal of a reference authorizes the County to investigate without limitation the background and current performance of your company. We will use the input of customer references regarding your capacity to perform in relation to all aspects of this RFP. References demonstrate Proposer’s proven record of providing a solution similar to what is detailed in this RFP.

Reference #1

Customer Name

Customer Address

Customer Contact Person/Title

Customer Contact Phone

Customer Contact Email

Project Information

Project Start Date

Project Completion Date

Modules/Versions Implemented

Number of full-time resources assigned

Brief description of the scope of the project

<Response>

Reference #2

Customer Name

Customer Address

Customer Contact Person/Title

Customer Contact Phone

Customer Contact Email

Project Information

Project Start Date

Project Completion Date

Modules/Versions Implemented

Number of full-time resources assigned

Brief description of the scope of the project

<Response>

Reference #3

Customer Name

Customer Address

Customer Contact Person/Title

Customer Contact Phone

Customer Contact Email

Project Information

Project Start Date

Project Completion Date

Modules/Versions Implemented

Number of full-time resources assigned

Brief description of the scope of the project

<Response>

Appendix H - Customer References Page 1 of 3 image1.png

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