Appendix_E_-_Sample_Lockbox_Correspondence.pdf

This document is a City of Tucson Utility Services water bill transaction from Wells Fargo's lockbox payment system, processed on 04/17/2024. The utility bill for water services covers the billing period from 03/04/24 to 04/02/24, with a total amount due of $63.21. The bill provides multiple payment options, including online payment at www.tucsonaz.gov, phone payment at (520) 791-3242, and in-person payment at various city locations such as Tucson Water, Eastside City Hall, City Hall, Price Service Center, Midtown Center, and Planning & Development Services Center.

The bill includes optional donation opportunities for Open Space/Riparian preservation, with a $2.00 donation option available. The document emphasizes payment terms, noting that the due date applies to current charges only, and a $28.00 fee will be charged for returned checks. The bill also provides an address change option and includes contact information for customer service. Payment locations are specified with drop box and cashier availability, and a warning is included that delinquent payments to avoid shutoff should be made in-person, by phone, or online.