Appendix_E_-_Sample_Lockbox_Correspondence.pdf

This document is a utility bill from the City of Tucson Utility Services for water services, issued to an individual customer. The bill covers the service period from 03/04/24 to 04/02/24, with a due date of 04/23/24, and shows a total amount due of $63.21. The billing statement provides multiple payment options, including online payment at www.tucsonaz.gov, phone payment at 520-791-3242, and in-person payment at various city locations such as Tucson Water, Eastside City Hall, City Hall, and other service centers.

The bill includes additional information about address change options, a customer service contact number, and an optional Open Space/Riparian donation of $2.00 that customers can choose to support local conservation efforts. The document emphasizes the importance of timely payment, noting that any past due balance is due immediately and a $28.00 fee will be charged for returned checks. The bill also provides a warning that to avoid shutoff, delinquent payments should be made in-person at cashiers, by phone, or online.