Appendices_Combined_February2025.pdf

Appendix 1

Vicinity and Area Maps

Bolar Marina Prospectus Appendices Page 1 of 144

Bolar Marina Prospectus Appendices

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Oliver Mt. Trail

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Greenwood Point

Cole T ra il

Loop Trail

Brushy Lick Loop

Sugar Hollow

Mor ris

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Fee Booth Spur

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WV

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Fortney Branch

Morris Hill

Coles Point

Greenwood Point

Campground 3

Campground 2 Campground 1

Bolar Mtn.

Marina

McClintic Point

Legend I* Restrooms

!r Public Beach

!9 Fee Campgrounds

!5 Picnic Sites

!y Public Boat Launch

!3 Picnic Shelters

Roads

Trails UN

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The Nature Conservancy

VDWR

!x Marina

George Washington & Jefferson National Forests

Lake Moomaw Recreation Sites

0 0.5 10.25 Miles

Rte. 6

Rte. 6

Rte. 6

Rte. 6

Rte. 6

Rt e.

Bolar Mountain Recreation Area

Appendix 1 - Lake Moomaw Recreation Sites Area Map

Morris Hill Campgrounds

McClintic Point Campgrounds

Greenwood Point Campground

Bolar Flat Marina

Sugar Ridge Campground

Bolar Marina Prospectus Appendices Page 4 of 144

Appendix 2: Maps of Developed Recreation Sites

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Bolar Flat Marina and Day Use Area

Bolar Marina Prospectus Appendices Page 5 of 144

Appendix 3: Inventory of Government-Furnished Property

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Bolar Flat Marina and Day Use Area

Inventory of Government-Furnished Property

The Federal Government owns the improvements within all the developed recreation sites.

Included in the following inventory are the description, quantity, and the estimated replacement cost of the applicable property.

Please note that it is the policy of the Forest Service (FSM 2330.5) to provide universally designed recreation sites, facilities and constructed features through the use of designs that accommodate most people, including people with disabilities, while maintaining the setting. For example, all picnic tables, fire rings, toilets structures, etc., that are purchased or constructed, are now to be accessible, so that any person can use those facilities, wherever they are located.

Replacement costs use the cost of accessible items where applicable.

Table 1. Inventory of Government-Furnished Property

Feature Type Feature Category Feature

Quantity

Feature Replacement

Value

Property Insurance Required

Barrier Concrete Curb 1 $102,199

Barrier Wheel Stop 50 $7,750

Building Store – Marina 1 $196,581

Building Dock 1 $1,421,268

Building Flush Toilet Building 1 $139,525

Building Picnic Shelter with Restrooms 1 $117,237

Building Dock Storage Building 1 $10,768

Culvert Standard 1 $896

Culvert Standard 1 $320

Erosion Control Device Concrete Retaining Wall 1 $54,720

Erosion Control Device Riprap/Gabion Baskets 1 $77,000

Erosion Control Device Rock Stairway 1 $4,901

Fence Treated Lumber Rail Fence 1 $1,530

Fire Device Fire Ring 2 $2,300

Fire Device Pedestal Grill, Large 1 $1,625

Fire Device Pedestal Grill, Small 2 $1,730

Gate Road Gate – Steel Pipe 2 $4,630

Misc Recreation Fee Station 1 $2,200

Misc Recreation Fuel System 1 $36,400

Misc Recreation Crushed Aggregate Pathway 1 $2,374

Misc Recreation Concrete Pathway 1 $8,925

Misc Recreation Asphalt Pathway 1 $18,681

Misc Recreation Security Light 15 $555

Misc Recreation Trailer/RV Full Hookups 3 $3,810

Power System Trans Lines

Sanitation Dumpster, Large (Bear Resist.) 1 $5,000

Sanitation Garbage Can 3 $120

Sanitation Garbage Pad

Bolar Marina Prospectus Appendices Page 6 of 144

Appendix 3: Inventory of Government-Furnished Property

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Bolar Flat Marina and Day Use Area

Sign Federal Rec. Symbol (Plywood) 8 $200

Sign Guide (Plywood) 4 $1,940

Sign Poster (Visitor Information) 8 $400

Sign Travel Management (Plywood) 10 $4,850

Sign Flood Warning (Plastic) 1 $40

Sign Visitor Information (Plywood) 2 $4,800

Table Bench, Heavy Duty Wood 2 $2,630

Table Picnic Table, Heavy Duty Wood 23 $37,950

Wastewater System Septic Systems 1 $20,000

Watercraft Swim Buoy, Regulatory 12 $3,180

Watercraft Swim Dock, Floating, Steel 4 $2,080,925 $700,000

Watercraft Swim Fishing Platform 1 $11,970

Watercraft Swim Concrete Ramp 1 $294,840

Watercraft Swim Kayak Dock 1 $10,000

Watercraft Swim Dock, Aluminum (Courtesy) 1 $45,000

Total Replacement Values and Property Insurance Required $4,741,770 $700,000

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Appendix 5, Sample Use Report

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Bolar Flat Marina and Day Use Area

Daily Use/Fee Report

For: XX Ranger District XX National Forest XX Campground

Key:

Payment Type: Fees Collected:

R = Reservation OV = Overnight Camping P = Golden Access / Senior/Access Pass EV = Extra Vehicle Ch = Check DU = Day Use C = Cash O = Other

Date Site # Payment Type State # People # Days Fees

Collected Daily Total Comments

05/25/2018 7 P, C NV 5 3 OV, EV $27 Senior Pass # 123456

Appendix 5, Sample Use Report

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Monthly or Annual Use/Fee Report

For: XX Ranger District XX National Forest Reporting Period: Monthly or Annually

Campground Total # of sites occupied

Total # of people

Percent Occupied

Camping fees collected on site

Fees for other goods & services

# Passes used (Senior /

Golden/Access) Rec.gov fees

Beckett CG 8 18 80% $154 $20 1 $27

Grand Total

End of Year Use/Fee Report Only

Total Net Revenue Taxes paid Annual fees collected under Rec.gov Total Gross Revenue

Appendix 6, Sample Customer Service Comment Card

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Customer Service Comment Card

Thank you for camping or visiting this recreation area. Please take a few moments to reflect on your recreation experience. We appreciate you taking time to evaluate, comment or share suggestions.

Drop this off to your host, nearest Forest Service office or mail to: (Permittee Address)

Campground or Recreation Area:

Date of Visit: _________________ Type of Use (Check all that apply):

☐ Camping ☐ Day Use ☐ Fishing ☐ Boating ☐ Hiking ☐ Other

Did you reserve a campsite through the reservation company? ☐Yes ☐No

Excellent Good Fair Poor

Employee Courtesy/Attitude Employee Knowledge

Cleanliness of Campsite Cleanliness of Facilities Fee Payment Procedures Price/Value of Campsite

Information Available/Present Sense of Security Overall Rating

If you made reservations:

Ease of making contact Processed in Timely Manner Operator Courtesy/Attitude

Operator Knowledge Price/Value of this Service

Overall Rating

Please make comments or suggestions on the other side of this form Name/Address/Phone (Voluntary):

Permittee/Company Name is a concessionaire operating and maintaining these facilities under permit issued by the USDA Forest Service.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).

Remedies and complaint filing deadlines vary by program or incident.

Appendix 6, Sample Customer Service Comment Card

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD- 3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail:

U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer and lender.

Appendix 7, Standard Performance Evaluation Form

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Bolar Flat Marina and Day Use Area

Campground Concessionaire Performance Evaluation Forest:

Ranger District:

Permit Holder:

Appraiser:

Date:

! Denotes Critical Element

Performance Item A bo ve

E xp ec ta tio ns

M ee ts ec ta

B el ow ec ta

U na cc ep ta bl e

1. PERMIT TERMS

A. Insurance requirements met ☐ ☐ ☐ ☐

! B. Payments timely ☐ ☐ ☐ ☐

C. Use Reports accurate & timely ☐ ☐ ☐ ☐

! D. Title VI requirements met ☐ ☐ ☐ ☐

E. Advertising & signage acceptable ☐ ☐ ☐ ☐

F. Other permit terms met (specify below)

Communications ☐ ☐ ☐ ☐

Interpretive Programs ☐ ☐ ☐ ☐

Miscellaneous Sales ☐ ☐ ☐ ☐

Fee-Offset Projects ☐ ☐ ☐ ☐

2. OPERATION & MAINTENANCE PLAN

! A. O&M Plan properly submitted ☐ ☐ ☐ ☐

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake ec ta ec ta ec ta cc ep ta bl e

! B. Employees qualified and trained ☐ ☐ ☐ ☐

C. Employees knowledgeable of area ☐ ☐ ☐ ☐

! D. Ops & maintenance performed correctly and in timely manner ☐ ☐ ☐ ☐

3. PUBLIC SERVICE

! A. Good PR maintained with Forest visitors ☐ ☐ ☐ ☐

B. Good comments received from visitors ☐ ☐ ☐ ☐

! C. Fees & services provided as represented ☐ ☐ ☐ ☐

D. Proper ID of equipment and staff ☐ ☐ ☐ ☐

E. Visitor compliance with FS regulations obtained ☐ ☐ ☐ ☐

F. Info and signs readable, current, presentable ☐ ☐ ☐ ☐

4. MEANINGFUL MEASURES

Health and Cleanliness

! A. Humans free from exposure to human waste ☐ ☐ ☐ ☐

! B. Water and sewage treatment systems in compliance with State and FS standards ☐ ☐ ☐ ☐

C. Garbage does not overflow ☐ ☐ ☐ ☐

D. Garbage containers are animal resistant ☐ ☐ ☐ ☐

E. Litter & waste removal is timely ☐ ☐ ☐ ☐

F. Graffiti removal is timely ☐ ☐ ☐ ☐

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake ec ta ec ta ec ta cc ep ta bl e

G. Toilets & garbage containers free of odors ☐ ☐ ☐ ☐

H. “Pack In/Out” message is posted where used ☐ ☐ ☐ ☐

Setting

! A. Ecosystem protected against permanent loss ☐ ☐ ☐ ☐

B. Management activities are consistent with desired conditions ☐ ☐ ☐ ☐

C. Services & recreation opportunities are consistent with ROS objectives ☐ ☐ ☐ ☐

D. Vegetation management plan adhered to ☐ ☐ ☐ ☐

E. Unacceptable soil compaction, erosion, vegetation loss, etc., prevented or corrected ☐ ☐ ☐ ☐

Safety & Security

! A. Safety inspections completed & documented ☐ ☐ ☐ ☐

! B. High-risk conditions corrected prior to use ☐ ☐ ☐ ☐

! C. High-risk conditions occurring in season are corrected immediately, or identified, or the site is closed to the public

D. Employees placed where required ☐ ☐ ☐ ☐

E. 36 CFR 261.14 infractions reported promptly ☐ ☐ ☐ ☐

Responsiveness

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake ec ta ec ta ec ta cc ep ta bl e

! A. Facilities meet accessibility guidelines

(FSORAG) ☐ ☐ ☐ ☐

B. Bulletin boards contain required info and are neat, visible, and easy to read ☐ ☐ ☐ ☐

C. Employees receive appropriate “Good Host” and customer-service training ☐ ☐ ☐ ☐

D. Visitors feel welcome and appreciated ☐ ☐ ☐ ☐

Condition of Facilities

! A. All facilities functional and in good repair ☐ ☐ ☐ ☐

B. SST toilet standards are met ☐ ☐ ☐ ☐

C. Facilities maintained in condition received ☐ ☐ ☐ ☐

D. Vandalism corrected promptly ☐ ☐ ☐ ☐

E. Roads and spurs maintained ☐ ☐ ☐ ☐

Comments and/or corrective actions pertaining to specific items listed above:

Have all “Below Expectations” items from previous performance inspection/appraisal(s) been corrected?

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake

Evaluation and Appraisal Overall Rating:

Above Expectations ☐ Meets Expectations ☐ Below Expectations ☐ Unacceptable ☐

Note:

1. If any Critical Element is rated “Below Expectations” the best possible overall rating is Below Expectations.

2. If any Critical Element is rated “Unacceptable” the best possible overall rating is Unacceptable.

3. If one to three other elements are rated “Unacceptable” the best possible overall rating is Below

Expectations.

4. If three or more Critical Elements are rated “Below Expectations” or over four other elements are rated

“Unacceptable” the best possible rating is Unacceptable.

Below Expectations: The permit holder is given notice regarding which element(s) justify the rating, and if performance in this element(s) is not improved prior to the next rating period, the Below Expectations rating shall be reduced to an Unacceptable rating.

Unacceptable: The permit holder is issued written notice of the Opportunity to Take Corrective Action as stipulated in Section V (C) of the Special-Use Permit. This is the required first step in suspension and/or revocation of use over all or portions of the permit area. In some instances, such as a lack of adequate insurance, safety issues, etc., suspension or revocation may take place immediately.

Signatures:

Print Name:

Permit Holder Representative Date

Print Name:

Forest Representative Date

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake

The permit holder’s signature denotes that the Forest Service representative has discussed this evaluation/appraisal with the permit holder or his/her representative. A signature does not necessarily constitute agreement or acceptance of the rating.

Appendix 8, FSM 2342.1, Exhibit 01

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Law Enforcement at Concession Campgrounds

Forest Service Manual 2342.1 lists the Federal laws and regulations that allow occupancy and use of National Forest System lands by entities other than the FS. Clarification of this policy is provided below.

2342.1 - Exhibit 01

ROLES AND RESPONSIBILITIES

1. Concessionaires. In responding to violations of Federal, State, and local laws, ordinances, and regulations, concessionaires have the same authority as a private citizen.

Concessionaires generally cannot enforce Federal, State, or local laws or regulations, including 36 CFR part 261, Prohibitions on National Forest System lands. Concessionaires should be knowledgeable of applicable Federal, State, and local laws and regulations, including 36 CFR part 261, and should report violations of these laws and regulations to the appropriate law enforcement authorities.

Concessionaires may enhance public safety at concession campgrounds in a number of ways. For example, they may hire a private security firm, hire off-duty State or local law enforcement personnel, or enter into a cooperative agreement with the county for additional patrols.

Under the terms of the campground concession permit, the authorized officer may allow or require a concessionaire to establish certain restrictions on conduct or rules of use. For instance, the concessionaire may establish a rule of use that limits the number of vehicles per campground site, establishes a limit on the length of stay, or prohibits washing food at a water hydrant. The rules of use may be incorporated into the concessionaire’s operating plan, and the concessionaire may be held accountable for ensuring compliance under the terms of the special use permit.

Conduct that violates rules of use may also violate Federal, State, or local laws. When such conduct occurs, the concessionaire should report those violations to the appropriate law enforcement authority. For example, violation of a rule of use may constitute a disturbance of the peace in violation of State law or disorderly conduct in violation of Forest Service regulations at

36 CFR 261.4

To minimize confusion between criminally enforceable Federal, State, and local laws and concessionaire-established rules of use, each should be separately posted within the campground.

2. State and Local Law Enforcement Agencies. Generally, State and local law enforcement agencies have authority to enforce applicable State and local laws, ordinances, and regulations on National Forest System lands. Under 16 U.S.C. 480, States retain their civil and criminal jurisdiction over persons on the National Forests. Thus, crimes involving persons and their property are generally the primary responsibility of State and local law enforcement authorities.

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw, Where a concessionaire has established rules of use, there is no authority for a State or local law enforcement agency to take enforcement action, unless the conduct giving rise to the violation of a rule of use also constitutes a violation of State or local law.

There is no authority for the Forest Service to allow State and local law enforcement personnel to enforce Federal laws and regulations, including 36 CFR part 261. Some conduct may be prosecuted under Federal or State law because the conduct violates both Federal and State law.

However, State and local law enforcement officers may enforce only State and local law.

3. Forest Service. The Forest Service retains all its authorities and responsibilities for enforcing Federal laws and regulations relating to administration of National Forest System lands. The role and responsibilities of the Forest Service do not change simply because the Forest Service has issued a special use permit to a concessionaire. Forest Service personnel should continue to enforce all Federal laws and regulations relating to administration of National Forest System lands within concessionaire-operated campgrounds.

Forest Service personnel should not assume, however, that all laws and regulations applicable to facilities operated by the Forest Service are also applicable to sites operated by concessionaries.

For example, as a matter of policy the Forest Service does not interpret failure to pay a camping fee charged by a concessionaire to be a violation of 36 CFR 261.15 because the camping fee charged by the concessionaire is not an admission or recreation use fee for a “site, facility,… or service furnished by the United States.” The agency construes “furnished by the United States” to mean “owned and operated” by the United States.” Therefore, the Forest Service would not cite someone for failure to pay a camping fee at a concession campground because the site is operated by a concessionaire, rather than the Forest Service, and the concessionaire, rather than the Forest Service, retains the campground fees.

The regulations at 36 CFR part 261, subpart A, apply at both Forest Service and concessionaire-operated campgrounds. In contrast, orders issued under 36 CFR part 261, subpart B, may or may not apply at concession campgrounds. A subpart B order must clearly state the area to which it applies. 36 CFR 261.50(c)(1). If the order is forest- wide, it applies to all campgrounds, including concession campgrounds, within the forest. Operating plans for concession campground permits should be consistent with any orders that apply. A concessionaire may not allow an activity prohibited by an order. However, a concessionaire’s rule of use may be stricter than an order.

The Regional Forester or Forest Supervisor may exempt concession campgrounds from an order and may want to exempt them to place more responsibility for the site on the concessionaire.

Rules of use rather than the order would then govern. This approach is consistent with one of the purposes of the campground concession program, which is to reduce expenditure of limited Forest Service resources in administering developed recreation sites.

When issuing a subpart B order, the Regional Forester or Forest Supervisor should consider whether the order should apply at concession campgrounds.

Prospectus for Campground and Related Granger-Thye Concessions, George Washington & Jefferson NF’s, Lake Moomaw,

2342.1 - Exhibit 01--Continued

If concession campgrounds are exempted from a subpart B order, the rules of use established by concessionaires may differ from the restrictions contained in the order that applies elsewhere.

For example, the restriction established by an order on the number of vehicles allowed per campsite at a Forest Service-operated campground may differ from the same type of restriction adopted as a rule of use at a concession campground. Forest Service personnel should ensure that they enforce only those subpart B orders that apply to concession campgrounds.

36 CFR part 261, subpart C, regulations should be handled the same way as subpart B orders.

Subpart C regulations are issued by the Chief or Regional Forester to prohibit acts or omissions in all or any part of an area over which the Chief or Regional Forester has jurisdiction.

Forest Service law enforcement personnel should cooperate with State and local law enforcement agencies to the extent authorized by Forest Service policy (FSM 5360) and State and Federal law, such as 16 U.S.C. 559g(c), which authorizes acceptance of a law enforcement designation from States, and 16 U.S.C. 553, which authorizes the Forest Service to aid in the enforcement of State laws in certain respects.

Prospectuses and permits for concession campgrounds should clearly describe the respective responsibilities of Forest Service law enforcement personnel, State and local law enforcement authorities, and concessionaires.

SUMMARY

Crimes involving persons and property are generally violations of State law. State and local law enforcement authorities have jurisdiction to enforce State laws at concession campgrounds.

Forest Service personnel have the responsibility to enforce Federal laws and regulations relating to the administration of National Forest System lands.

Concessionaires may establish and enforce rules of use that are subordinate to Federal, State, and local laws and regulations. Rules of use are not enforceable by Federal, State, or local law enforcement authorities unless violations or rules of use constitute violations of Federal, State, or local laws.

Concessionaires should contact Federal, State, and local law enforcement authorities to address criminal violations under their respective jurisdictions. Concessionaires may also consider hiring a private security firm or contracting with off-duty State or local law enforcement personnel to address day-to-day public safety concerns at concession campgrounds.

Campground concession prospectuses and permits should clearly describe the respective responsibilities of Forest Service law enforcement personnel, local law enforcement authorities, and concessionaires. In order to minimize visitor confusion between criminally enforceable Federal, State, and local laws and concessionaire-established rules of use, each should be separately posted within a campground.

i

Appendix 9 Minimum Content of the Proposed Annual Operating Plan

This appendix enumerates the minimum that must be included in the applicant’s proposed annual operating plan regarding the annual operating season, staffing, and operation and maintenance of the concession opportunity.

The applicant’s proposed annual operating plan must be consistent with the campground concession prospectus (prospectus) and campground concession permit (permit). The applicant’s proposed operating plan may not contain any language that shifts, or could be interpreted as shifting, responsibility to the Forest Service for all or part of the applicant’s responsibilities under the permit, including but not limited to the applicant’s responsibilities for public health and safety such as inspecting, identifying, and felling of hazard trees in the permit area.

The Forest Service will evaluate the applicant’s proposed annual operating plan based on the criteria specified in the prospectus. The selected applicant’s proposed annual operating plan will be submitted to the authorized officer for review and approval.

If you have questions, please contact:

Jake Lewis, Recreation Program

Manager, James River and Warm

Springs Ranger Districts Mailing Address

Telephone: 540-839-2521 George Washington and Jefferson National

Forests

Email: ronald.lewis2@usda.gov 422 Forestry Road, Hot Springs, VA 24445 ii

Contents

1. Annual Operating Season

2. Staffing

2a. Supervision and Management 2b. Personnel 2c. Employee Training 2d. Employee Conduct 2e. Uniforms and Motor Vehicle Identification and Use

3. Customer Service

4. Pre-Season Operations

4a. Annual Pre-Season Safety and Facility Inspections 4b. Pre-Season Requirements for Water Systems 4c. Pre-Season Holder Maintenance, Reconditioning, and Renovation (MRR)

5. Operational Requirements and Holder MRR During the Operating Season 5a. Holder MRR During the Operating Season 5b. Standards for Facility Cleaning and Holder MRR

5b1. All Facilities 5b2. Toilet Facilities 5b3. Picnic Tables 5b4. Fire Rings and Grills 5b5. Grounds 5b6. Roads and Trails 5b7. Barriers 5b8. Water Hydrants 5b9. Trash Receptacles 5b10. Marina Boat Slip Markers 5b11. Bulletin Boards, Signs, and Fee Stations 5b12. Fee Enforcement

6. Mid-Season Safety and Facility Inspections

7. Signs and Posters

7a. Identification of Concession Operation 7b. Title VI Compliance 7c. Signs and On-Site Advertising

8. Advertising 8a. Accurate Representation 8b. Equal Opportunity

9. Fire Prevention and Suppression Plan

10. Road and Trail Maintenance

11. Emergency Response

12. Law Enforcement, Campground Security, and Rules of Use

12a. Law Enforcement 12b. Campground Security

13. Communications Systems

14. Bears and Other Wildlife

15. Rodent Control

16. Vegetation Management

16a. Vegetation Management Plan 16b. Use of Pesticides 16c. Management of Noxious Weeds iii

16d. Felling of Hazard Trees 16f. Disposal of Trees that Meet Utilization Standards

17. Use of Fee Sites by Non-Paying Visitors and Management of Non-Paying Customers

18. Optional Programs

18a. Interpretive Programs 18b. Recycling Program

19. Additional Services

20. Equestrian Campgrounds (if applicable)

21. Performance Evaluations

22. Post-Season Operations

22a. Post-Season Requirements for Water Systems 22b. Utilities 22c. Post-Season Safety and Facility Inspection

List of Tables

Table 1. Recommended Site Managers by Location

Appendix 9: Minimum Requirements for the Proposed Annual Operating Plan

1. Annual Operating Season The annual operating season is the period each year that the campgrounds are open to the public. The minimum annual operating season is May 15 to September 15 for marina floating docks, boat slips (wet storage), dry storage, store, picnic facilities and public restroom. Year-round for boat ramps. Applicants may propose a longer annual operating season. All campsites in the concession opportunity must be open seven days per week, including holidays, during the minimum annual operating season.

The proposed annual operating plan must specify the dates of the beginning and end of the annual operating season, as well as the dates of the beginning and end of pre-season and post-season operations.

If the Forest Service will operate the campgrounds during a shoulder season, the proposed annual operating plan must specify the starting and ending dates of the shoulder season.

2. Staffing The Proposed annual operating plan must provide for sufficient staffing to meet the requirements for operating and maintaining the concession opportunity as described in the campground concession prospectus (prospectus) and provided for in the campground concession permit (permit). The proposed annual operating plan must provide for the applicant to furnish and train all personnel and supervise their activities under the permit.

The proposed annual operating plan must require the applicant to comply with applicable state and federal laws and regulations governing employment, wages, and worker safety, equal opportunity, civil rights, workers compensation, and employment of people with disabilities and noncitizens.

2a. Supervision and Management The proposed annual operating plan must designate a representative who will serve as the liaison between the applicant and the Forest Service and have full authority to act on the terms of the permit.

There may be more than one designee, each of whom has the authority to act on one or more permit terms

(i.e., one person may deal with operations issues, one may deal with maintenance issues, and another may deal with financial issues). The designees’ names and job titles must be included in the application.

The proposed annual operating plan must provide sufficient on-site supervisory staff to provide direction and oversight of hosts and other field personnel during the operating season.

2b. Personnel In addition to the requirements outlined in the supervision and management section, the proposed annual operating plan should provide for site managers to be located at the sites listed below. A history of operations experience indicates that having personnel stationed at these sites is useful given the complexity of operations at these sites.

Table 1. Recommended Site Managers by Location

District Recreation Area Recommended Number of Site Managers

Warm Springs Bolar Flat Marina and Day

Use Area

1 manager, 2 employees for operations, 1 employee for maintenance, custodial and groundskeeping

The proposed annual operating plan must include staffing hours, schedules, and personnel locations for operations and maintenance. The proposed annual operating plan should include job descriptions and level of authority for all employee positions.

2c. Employee Training The proposed annual operating plan must describe the training program for the applicant’s employees.

2d. Employee Conduct The proposed annual operating plan must specify that the applicant will be responsible for the conduct of the applicant’s employees, including ensuring that they conduct themselves professionally at all times, and their compliance with all applicable federal, state, and local laws. Federal prohibitions include but are not limited to:

• Engaging in conduct prohibited by Forest Service regulations at 36 CFR Part 261, Subpart A; and

• Being under the influence of intoxicating beverages or narcotic drugs while on duty.

2e. Uniforms and Motor Vehicle Identification and Use The proposed annual operating plan must include a description of the components of the uniform for the applicant’s employees. The proposed annual operating plan must provide for the applicant’s employees to have a professional uniform including a name tag identifying them as the applicant’s employees, and the uniform must be clean and presentable when worn. The proposed annual operating plan must provide for the applicant’s employee uniforms to be readily identifiable to the public. The proposed annual operating plan must provide that the applicant’s employees may not wear any component of the Forest Service uniform, including Forest Service volunteer uniform components.

The proposed annual operating plan should provide for the applicant’s motor vehicles to be clean, quiet, and well-maintained and for the applicant’s name to be professionally displayed on each side of vehicles used at the campgrounds. Motor vehicle use is allowed on National Forest System roads and National

Forest System trails only if they are designated for that purpose or if motor vehicle use of those roads and trails is expressly authorized by the permit.

3. Customer Service The proposed annual operating plan must address development and implementation of a customer service program that responds to customers’ requests in a helpful, timely, courteous, and professional manner.

The proposed annual operating plan must provide for making customer service comment cards available to the public. A sample comment card is included in FS-2700-34, Appendix A.

The Forest Service reserves the right to conduct random use counts and surveys in the permit area regarding the service they are receiving. These surveys may be used for ongoing monitoring, as well as the holder’s annual performance evaluation (FS-2700-34, Appendix A).

4. Pre-Season Operations The proposed annual operating plan must require the applicant to conduct the following pre-season inspections and maintenance before the annual operating season begins.

4a. Annual Pre-Season Safety and Facility Inspections The Forest Service has no duty to inspect the permit area or operations of the selected applicant for hazardous conditions or compliance with health and safety requirements or to correct hazards identified in the permit area. The proposed annual operating plan must provide that the applicant is solely responsible for performing and documenting an annual pre-season safety and facility inspection of the permit area, including inspection of hazard trees; correcting any safety and maintenance deficiencies identified during the inspection, including identifying and felling of hazard trees, before the operating season begins; and documenting any corrective actions taken. For purposes of this operating plan, “hazard tree” is defined as a standing tree that presents a visible hazard to people or property due to conditions such as deterioration of or damage to the root system, trunk, stem, or limbs or the direction or lean of the tree. The proposed annual operating plan must provide that the applicant is solely responsible for eliminating or mitigating high-risk conditions as soon as practicable and for closing affected areas until the high-risk conditions are eliminated or mitigated.

4b. Pre-Season Requirements for Water Systems The proposed annual operating plan must provide for coordination and cooperation with the Forest

Service in the scheduling of annual start-up needs and reporting of issues related to the water system.

The proposed annual operating plan must provide for properly activating the water systems before opening the campgrounds. The proposed annual operating plan must provide for the applicant to coordinate with the Forest Service on communicating damage and vandalism and coordinating on the repair of water system components necessitated by vandalism such as damage to valves, water lines, and other system.

The proposed operating plan must include procedures for ensuring the safety of the water system prior to the operating season, including but not limited to:

• Coordinating with the Forest Service to assure satisfactory bacteriological test results have been obtained from a state-certified laboratory prior offering water to the public or employees.

4c. Pre-Season Holder Maintenance, Reconditioning, and

Renovation (MRR) The proposed operating plan must provide for a thorough cleaning of all campground facilities prior to the operating season. Tasks must include but are not limited to:

• Cleaning and sanitizing toilet facilities and checking toilet vault levels.

• Clearing campsites of any debris and overgrown vegetation.

• Removing any litter from fire rings and the campgrounds generally.

• Emptying trash receptacles.

• Removing any graffiti from facilities and repairing any vandalized facilities.

5. Operational Requirements and Holder MRR During the Operating Season The proposed annual operating plan must address the following operational requirements and holder

MRR during the operating season.

5a. Holder MRR During the Operating Season The proposed annual operating plan must specify the types and frequency and provide for documentation of holder MRR. Holder MRR is not subject to Granger-Thye (GT) fee offset. Only Government maintenance, reconditioning, renovation, and improvement is subject to GT fee offset under a GT fee offset agreement.

5b. Standards for Facility Cleaning and Holder MRR The proposed annual operating plan must include standards and timeframes for cleaning campground facilities and holder MRR that at a minimum address the following.

5b1. All Facilities

• Removal of graffiti and repair of vandalized facilities.

• Cleaning and maintenance of facilities.

• Visitor and vehicle capacity.

• Conducting and documenting annual pre-season and end-of-season safety and facility inspections and correcting identified deficiencies identified during pre-season inspections before the operating season begins and correcting deficiencies identified during the end-of-season inspection before the next operating season begins.

• Eliminating or mitigating any high-risk conditions identified during the operating season as soon as practicable or closing affected areas.

• Ensuring electrical systems meet applicable state and local requirements.

• Cutting grass and trimming overhanging brush around picnic tables, bulletin boards, water hydrants, barriers, signs, buildings, parking areas, paths, campsites, and other facilities.

5b2. Toilet Facilities

• Cleaning frequency and procedures, including:

o Procedures for keeping toilet facilities free of objectionable odor.

o Requiring Forest Service approval for any deodorants, disinfectants, and fly strips provided by the applicant.

o Removal of any exposed human waste immediately upon discovery or notification.

o Keeping the outside step and exterior of toilet buildings, including the roof, free of dirt and debris.

o Keeping walkways and trails free of obstructions and excess vegetation.

• Maintenance frequency and procedures, including:

o Painting the interior of at least 20% of the toilet facilities each year in a color approved by the

Forest Service.

o Completely pumping toilet vaults when they become 75% full and at the end of each operating season, and completely pumping toilet vaults that are more than 50% full at the end of the final operating season under the permit.

• Pumping septic tanks for flush toilets on a schedule agreed to with the Forest Service.

• Meeting applicable federal, state, and local requirements for all other types of sewage treatment systems.

• Transporting all sewage from the campgrounds to a sanitary landfill, sewage lagoon, or treatment plant approved by the Forest Service.

5b3. Picnic Tables

• Mowing grass and trimming vegetation around the picnic area.

• Maintaining sufficient vegetation, gravel, or other material approved by the Forest Service around picnic tables to prevent mud and erosion.

• Maintaining a level surface for picnic tables.

5b4. Fire Rings and Grills

• Keeping fire rings free of litter and level.

• Maintaining sufficient concrete, gravel, or other material approved by the Forest Service around fire rings to prevent mud and erosion.

• Clearing all combustible materials and vegetation within a distance of at least 3 feet from fire rings.

• Removing ashes, charcoal, and unburned wood from fire rings and grills when the debris level is less than 4 inches from the top of the ring or grill.

• Disposing of ashes, charcoal, and unburned wood off National Forest System lands and in accordance with applicable state and local law.

• Not placing hot ashes, charcoal, and unburned firewood in dumpsters or trash receptacles.

• Removing any fire rings, fire pits, and other modifications that were not installed or approved by the Forest Service, including any ashes, charcoal, and unburned wood, and scattering the rocks and spreading soil over the areas.

5b5. Grounds

• Keeping the campgrounds free of litter and domestic animal waste.

• If pack-in, pack-out requirements apply, prominently displaying those requirements; providing trash bags to customers; and removing any trash within 24 hours of discovery or notification.

• Preventing or correcting loss of vegetation and erosion caused by recreational use in accordance with the approved vegetation management plan.

• Removing any nails, ropes, and wire from trees.

• Mowing grass and trimming vegetation.

5b6. Roads and Trails

• Maintaining walkways and paths, including clearing debris and trimming overhanging vegetation and maintaining proper drainage to minimize water damage.

• Treating and maintaining roads and parking lots in the permit area to control dust. Snow and ice removal is not required.

• Cleaning and maintaining ditches and culverts in the permit area to allow proper drainage.

5b7. Barriers

• Trimming vegetation around barriers to keep them visible.

• Maintenance of gates to include inspection, maintenance, and painting as well as ensuring all information/regulatory signage and reflectors are adequate, maintained, and meet Forest Service standards.

5b8. Water Hydrants

• Ensuring that water hydrants meet federal and state standards.

• Replacing the gravel sump when sour-smelling, filled with dirt, or excess water does not properly drain.

• Posting water hydrants with a sign prohibiting dish washing, bathing, hand washing, and fish cleaning from the hydrants.

5b9. Trash Receptacles

• Specifying the type, size, number, and locations of trash receptacles.

• Emptying trash before it exceeds the capacity of the receptacle.

• Keeping areas where trash receptacles are located clean and free of objectionable odors.

• Disposing of all trash from National Forest System lands in accordance with applicable state and local law.

5b10. Marina Boat Slip Markers

• Ensuring that boat slip markers are well-maintained, neatly arranged, and meet Forest Service sign standards.

5b11. Bulletin Boards, Signs, and Fee Stations

• Ensuring that information boards look professional and uncluttered and contain appropriate and current information in multiple languages, as needed.

• Ensuring that signs, bulletin boards, and fee stations are well-maintained and meet Forest Service sign standards.

5b12. Fee Enforcement

• Providing for enforcement of camping and other use fees.

6. Mid-Season Safety and Facility Inspections The Forest Service has no duty to inspect the permit area or operations of the selected applicant for hazardous conditions or compliance with health and safety requirements or to correct hazards identified in the permit area. The proposed annual operating plan must provide that the applicant is solely responsible for performing mid-season safety and maintenance inspections of the permit area, including inspection of hazard trees, at a minimum prior to July 4th and the Labor Day weekend, and documenting any deficiencies identified during mid-season inspections. The proposed annual operating plan must provide that the applicant is solely responsible for correcting any safety and maintenance deficiencies identified during mid-season inspections, including identifying and felling hazard trees, as soon as practicable and documenting any corrective actions taken. The proposed annual operating plan must provide that the applicant is solely responsible for eliminating or mitigating high-risk conditions as soon as practicable and for closing affected areas until the high-risk conditions are eliminated or mitigated.

7. Signs and Posters The proposed annual operating plan must provide for the applicant to supply all signs and posters and for all signs and posters to be approved by the Forest Service. The Forest Service can furnish information on companies that sell Forest Service-approved signs. The proposed annual operating plan may provide for the applicant to enter into a collection agreement with the Forest Service for the purchase of Unicor P

Code signs if the applicant is not able to purchase them.

7a. Identification of Concession Operation The proposed annual operating plan must provide for posting a sign on the entrance board for each campground stating that the campground is operated under a permit issued by the Forest Service and including the name of the concessioner and the concessioner’s contact information.

7b. Title VI Compliance The proposed annual operating plan must provide for posting signage with Forest Service-approved wording documenting compliance with Title VI of the Civil Rights Act of 1964, such as USDA’s And

Justice for All poster.

The proposed annual operating plan must provide for the Unicor P23-43 Welcome to Your National

Forests poster or a Forest Service-approved equivalent to be posted on entrance boards to inform the public of applicable prohibitions in Forest Service regulations at 36 CFR Part 261, Subpart A.

7c. Signs and On-Site Advertising The proposed annual operating plan must provide for the location, design, size, color, and content of any additional signs or advertising posted on National Forest System lands to be approved by the Forest

Service.

8. Advertising 8a. Accurate Representation The proposed annual operating plan must provide that the applicant may not misrepresent in any way, either orally, online, or in print, any aspect of the authorized use and occupancy, including services provided by the applicant, the status of the permit, or the permit area. The proposed annual operating plan must provide for all forms of the applicant’s advertising to state that the permit area is located in the

George Washington & Jefferson National Forests.

8b. Equal Opportunity The proposed annual operating plan must provide for all forms of advertising to state that the applicant is an equal opportunity provider.

9. Fire Prevention and Suppression Plan The proposed annual operating plan must include a proposed fire prevention and suppression plan that addresses at a minimum:

• Procedures for preventing and suppressing wildfires and structural fires.

• Reporting procedures and emergency response for fires.

• Training and experience required for employees for fire prevention and suppression.

• Fire prevention and suppression tools and equipment that will be maintained on-site.

• Visitor and employee safety, including but not limited to an emergency evacuation plan and communication plan.

10. Road and Trail Maintenance At a minimum, the proposed annual operating plan must provide for the applicant to maintain vehicular and pedestrian access to the day use areas in a safe and passable condition and in accordance with Forest

Service standards, including but not limited to mowing along road shoulders and around parking barriers for visibility; brushing to facilitate vehicular access; and cleaning culverts at the beginning of each operating season and following large storms.

11. Emergency Response The proposed annual operating plan must address the applicant’s response to medical, law enforcement, facility, fire, flood, and other types of emergencies that might occur in and around the campgrounds.

12. Law Enforcement, Campground Security, and Rules of Use 12a. Law Enforcement Forest Service, state, and local law enforcement and the selected applicant each have enforcement roles at campground concessions. Form FS-2700-34, Appendix 8, addresses enforcement authorities and responsibilities at campground concessions (FSM 2342.1, exhibit 01).

12b. Campground Security The proposed annual operating plan must address campground security, including but not limited to rules of use the applicant will post and enforce at the campgrounds.

The proposed annual operating plan must provide for the applicant to report vandalism, destruction of federal or personal property, and criminal violations within 24 hours of discovery or notification to local law enforcement and the Forest Service.

The proposed annual operating plan must address measures that will be taken to prevent vehicle parking from causing resource damage and blocking traffic.

12c. Rules of Use The proposed annual operating plan must include, but is not limited to, rules of use addressing the following:

• Leashing of dogs.

• Exceeding the stay limit.

• Failure to pay camping and other use fees.

• Excessive noise.

• Improper disposal of wastewater and sewage.

• Parking or camping in undesignated sites.

• Use of motor vehicles off designated routes and at an excessive speed.

• Overnight camping in parking areas.

• Discharge of firearms in the permit area.

• Vandalism, particularly of toilet facilities and trees.

• Improper use of hydrants, e.g., for fish cleaning.

• Illegal campfires.

• Applicable noise restrictions.

13. Communications Systems The proposed annual operating plan must provide for complete, timely, and accurate communications

(e.g., via two-way radios and cellular telephones) among all employees, the Forest Service, Recreation.gov., and emergency response agencies.

The proposed annual operating plan must identify the applicant’s on-site representative and how that person will communicate with the Forest Service on-site.

The proposed annual operating plan may not provide for use of Forest Service radio frequencies and equipment.

14. Bears and Other Wildlife The proposed annual operating plan must address facilitation of safe human-wildlife interactions, including but not limited to posting the following precautions and guidelines:

• Do not feed bears or other wildlife.

• Report bear activity within 24 hours to the state department of fish and wildlife.

• Post messages relating to bear activity on signboards.

• Use approved wildlife-proof trash containers, as needed.

• Keep all food in secure containers.

• Properly dispose of all trash and wastewater containing food as soon as possible.

The proposed annual operating plan must provide for posting information about bear activity in the campgrounds on signboards and the prevalence of and precautions for Hantavirus and plague.

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