APP C - SRT Historical Data.doc

This is a historical data appendix document prepared by the City of Tomah, Wisconsin, in support of a Shared Ride Taxi Service procurement. The document provides five years of annual operating statistics (2013-2017) for the City of Tomah's existing shared-ride taxi program to inform potential offerors and WisDOT during the procurement planning process. The City of Tomah is requesting proposals for a shared-ride taxi service provider to deliver door-to-door demand response taxi service available to the general public, with the contractor required to provide all operational segments including dispatching, driving, vehicle maintenance, record keeping, and accounting. The solicitation emphasizes the importance of friendly service delivery, particularly to the community's large senior and disabled ridership population. Proposals were due October 5, 2018, by 4:00 PM at the City of Tomah, 819 Superior Avenue, Tomah, Wisconsin 54660.

The historical data reveals steady growth in ridership over the five-year period, with annual passengers transported increasing from 27,378 in 2013 to 45,531 in 2017, and an average of 36,008 passengers annually. Weekday service consistently represents approximately 79 percent of ridership, while weekend and holiday service accounts for 21 percent. The elderly and handicapped population comprises the largest service segment at approximately 89 percent of total ridership, with students representing approximately 2 percent and general adults approximately 9 percent. Annual driver hours averaged 13,453 hours across the five-year period, with annual miles driven averaging 171,531. The data indicates an average of 2.65 rides per hour, with weekday service averaging 2.68 rides per hour. This historical performance data serves as the baseline for contract planning and performance expectations for the incoming service provider.