Annex A PWS Bldg Equip Life Cycle Mgt for Prev and Demand Maint 12 Feb 2025.pdf

Performance Work Statement (PWS)

Building and Equipment Life Cycle Management for Preventive and Demand Maintenance

Through APGs Facility Management Support (FMS), General Fund Enterprise Business System

(GFEBS)

Aberdeen Proving Ground (APG North & South) & Adelphi Laboratory Center (ALC) and

Blossom Point Research Facility (BPRF)

12 February 2025

Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.6.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.3 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)

Introduction. This is a non-personal services contract to provide GFEBS and FMS management support. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide onsite GFEBS/FMS Support for the APG U.S. Army Garrison and its tenants for all Garrison locations, including APG North, APG South, Adelphi, Blossom Point and any of the smaller installation properties. This will involve managing and maintaining GFEBS and FMS database and all associated processes to ensure all Preventive Maintenance (PM) and Demand Maintenance (DM) maintenance is being captured, tracked, maintained, and reported accurately and completely for all equipment and buildings & structures. The contractor shall provide administration and expertise for meetings, presentations, and briefings. The contractor shall demonstrate knowledge and understanding of DPW processes to minimize the Government’s burden for extensive coordination and technical discussions. The contractor shall demonstrate an efficient and effective process/method to collect and to interpret data from various sources and organizations to complete the requirements entirely independent of the Government and other Government contractors. The contractor shall be required to manage GFEBS and FMS and any related processes in accordance with all U.S. Army regulations, standards, and guidelines. The contractor shall provide all personnel and supervision necessary to perform services as defined in this PWS except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

Background. Aberdeen Proving Ground (APG) is in Maryland and is spread-out in four locations to include APG North, APG South, Adelphi Laboratory Center, and Blossom Point and consists of approximately 75,580 acres and 1,702 buildings. The workforce has more than 23,000 military, civilian and contactor employees who are responsible for numerous technical achievements in military intelligence, medical research, engineering, and computer technology. There are approximately 2,000 resident family members. APG - Directorate of Public Works (DPW) operates and maintains facilities, structures, utilities, roads, land, and all of the related equipment located on APG. DPW currently has inventoried approximately 4,445 facilities, structures, utilities, and land, identified by over 30,000 separate locations with over 65,000 pieces of equipment. DPW provides the following programs and services:

facility operations and maintenance, design, construction, utility and energy conservation, recycling; solid waste management, custodial services, landscaping, and environmental, safety and occupational health. DPW serves over 80 Garrison Supported Organizations (GSO) and over 16 million square feet of space.

Objectives. The contractor shall provide Asset, Work Order and Inventory Management Services for all Project and Maintenance & Repair actions at Aberdeen Proving Ground (APG) Directorate of Public Works (DPW). This must be accomplished while maintaining required data standards, integrity, and compatibility across the organization.

The objective of this contract is to provide support to meet the functional requirements of DPW and their customers. This must be accomplished while meeting guidelines set forth in Army’s Policies and Guidelines (IMCOM’s Facility Preventive Maintenance Guide, SMS

BUILDER, OPORD 22-012).

OPORD 16-031: IMCOM Facility Preventive Maintenance Guide (FPMG):

Para 1-2, It is IMCOM’s policy to manage, record, execute and track maintenance activities through the General Fund Enterprise Business System (GFEBS).

Para 2-3-3, It is essential that contracted maintenance activities be monitored utilizing the same systems as Government maintained systems.

Para 4-1, The Maintenance Management of IMCOM Facilities and Infrastructure is required by IE&E Funding Guidance and Army Regulations. It is mandatory for IMCOM Garrisons to establish a Facilities and Infrastructure Maintenance Program, which is managed, recorded, executed, and tracked in GFEBS.

Para 4-5, Facility Maintenance performance will be monitored utilizing approved enterprise software systems such as ISR Services, GFEBS and in the future Sustainment Management Systems (SMS) such as BUILDER, RAILER, and PAVER.

OPORD 22-012: Installation Management Command (IMCOM) BUILDER Sustainment Plan:

Para 3.B, Installations will accurately sustain the BUILDER database on a regular, recurring, and routine basis. Sustainment includes ensuring timely, accurate, and responsive Real Property Capitalization updates to BUILDER data as a standard process of work order and project closeouts and new equipment installations made during maintenance and construction activities.

Para. 3.B.2, The IMCOM Builder Data Sustainment Plan is an iterative process that occurs on an annual basis. The process begins with validating that Real Property data in BUILDER is RPIM compliant and matches what is in GFEBS. Next, garrisons ensure that all real property has been inventoried and if needed, assessed, or updated.

Para. 3.D.2.F.2, Performing Inspections - Alternatives for completing required inspections include creating inspection team(s) or integrating inspections into a preventive maintenance program. Inspection requirements have been limited to renewable components that have at least an annual preventative maintenance requirement.

BUILDER inspections could be incorporated into preventative maintenance programs in order to minimize redundant efforts. A BUILDER inspection will be incorporated into the GFEBS preventive maintenance plans in order to track requirements and completed inspections.

Para. 3.D.2.G, NLT 30 Sep 22, components replaced while completing OMO, PWO, or through contracted means outside the GFEBS work management process should be replaced accordingly in BUILDER.

This contract will ensure the continued development of a process for validation, collection, and tagging of asset data required by IMCOM to maintain efficient operations at USAGAPG. DPW presently uses GFEBS and FMS applications to manage all asset, work order and inventory related to PM and DM work.

Preventive and Demand Maintenance tracking requires the development of processes to receive data from external sources, validate the data against internal DPW standards and requirements, and integrate them with the existing asset data in DPW’s enterprise application for efficient and effective asset management. This is critical to ensure a smooth transition of building operations and maintenance from contractors to DPW in the event these contracts expire and DPW assumes the maintenance and service responsibilities for these assets.

The scope of Data Management as described below is further reaching in the development of preventive maintenance, life cycle analysis, automated service and work orders associated with customer service agreements, and the over-all mandate of property accountability and installation sustainability of operations. Asset, Work Order, and Inventory management is an integral part of the process for tracking, managing, and reporting service orders, preventive maintenance work orders, warranty periods, and maintenance scheduling. Continued support of this data collection model provides the necessary coordination for all DPW stakeholders while accelerating the capability to receive facility data without loss of integrity through conversion inconsistency.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill asset, work order and inventory management services and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. The average annual rainfall is 42.87 inches; with the wettest months being June - September. The average annual snowfall is 18 inches, with snowfall expected during the period of November - March. The average frost-free period (growing season) during the year is about 215 days. The first killing frost may be expected about October, and the last killing frost generally occurs in April. The average annual maximum and minimum temperatures are approximately 65.2°- and 45.4°-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 24.7°F degrees in the month of January to a high of 86.7°F degrees in the month of July. Summer temperatures often reach 84.8°degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. NA

1.5 Traffic Flow. NA

1.6 Drainage. NA

1.7 Restoration of Landscape Damage. NA

1.8 Dust Suppression. NA

2.0 Requirements.

2.1 Description of Services.

The contractor shall provide Asset, Work Order and Inventory management for all Preventive and Demand Maintenance actions for the Directorate of Public Works (DPW).

This must be accomplished while maintaining required data standards, integrity, and compatibility across the organization.

The objective of this contract is to provide support to meet the functional requirements of DPW and their customers. This must be accomplished while meeting guidelines set forth in IMCOM’s Facility Preventive Maintenance Guide.

This contract will ensure the development of a process for validation, collection, and tagging of asset data required by IMCOM to maintain efficient operations. Preventive and Demand Maintenance tracking requires the development of processes to receive data from external sources, validate the data against internal DPW standards and requirements, and integrate them with the existing asset data in GFEBS and FMS for efficient and effective asset management. This is critical to ensure a smooth transition of building operations and maintenance from contractors to DPW in the event these contracts expire and DPW assumes the maintenance and service responsibilities for these assets.

Task Management: The contractor shall designate a Task Manager responsible for managing identified tasks set out in this SOW. The contractor shall develop and deliver a work plan to be reviewed and agreed upon by the Installation and COR. Contractor will prepare or develop a method to track all task as assigned below and submit to the Government POC and COR for their review as requested but no less than quarterly NLT than the 15 of each month starting the quarter.

Coordination: Throughout the duration of the planning effort, the contractor shall work with both the designated point of contact at the Installation and the COR to facilitate decision making required during the conduct of the work defined herein. All correspondence should be routed through the COR and Installation POC.

Teleconference (telecon): The contractor shall schedule and conduct monthly teleconferences with the Installation and COR and include applicable components of the

Contractor and Government team. The contractor shall conduct a QC/Work plan review via telecom in accordance with the deliverables defined below. The contractor is responsible for documenting all decisions and discussion of these monthly meetings and providing meeting minutes. Contractor will provide a draft version of the meeting minutes of each meeting no more than 15 calendar days following the completion of a teleconference. Government will be provided 15 days to review meeting minute's documentation. All Government comments will be incorporated, and a final document released.

Task One (CLIN 01) - Asset Management. Contractor shall be responsible for conducting equipment surveys on selected facilities as prioritized by the government. Contractor shall manage and complete the process for creating new data and updating existing data in GFEBS. The Contractor shall create new Preventative Maintenance Plans (PM Frequency and Task List), as necessary, attach O&M Manuals, drawings and specifications, spare parts list, and any other technical documents.

Task Two (CLIN 02) - Work Order Management. Contractor shall receive, process, and initiate all work orders. Contractor shall be responsible for tracking, documenting, and reporting all completed maintenance and repair. Contractor is responsible for data Quality Assurance Quality Control, business processes and workflow management. The Contractor shall ensure the accurate status of all work using the appropriate status assignment in GFEBS. Based on GFEBS system data, the Contractor shall perform work management analysis, electronic data management, and develop reports as requested and approved by the COR.

Task Three (CLIN 03) - Warehouse Inventory Management. The Contractor shall implement and maintain the inventory in GFEBS and perform sound receiving procedures and accounting of all materials in the warehouse. The Contractor shall conduct inventories in a manner that assures each item is verified at least annually. Using the Supply Chain process, materials used for DMOs, PMOs, PWOs, and OWOs will be transferred to the applicable maintenance order via the Material Goods Receipt (MIGO) transaction in accordance with the MIGO Goods Receipt for PO. The Contractor shall establish and maintain a Warranty Program to warrant all equipment, parts, components, where the manufacturers provide a warranty.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP consists of five (5) years. The PoP is as follows:

Base Period (03 February 2026 to 02 February 2027) Option Period I (03 February 2027 to 02 February 2028) Option Period II (03 February 2028 to 02 February 2029)

Option Period II (03 February 2029 to 02 February 2030) Option Period II (03 February 2030 to 02 February 2031)

Details on work included in each option is explained in Technical Exhibit (TE) 2.Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) 1.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day Independence Day

2.1.4.1 The Contractor shall provide personnel support within (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (1) hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. The contractor may be required to support any of the geographic locations sustained by Aberdeen Proving Ground. If required to report to those locations, it will be considered part of the normal commute and not reimbursed by the government.

2.1.6 Emergency Services. N/A

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1 The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. NA

https://wawf.eb.mil/xhtml/auth/home/home.xhtml

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

Project Manager (1500 Hours): The Contractor shall provide a PM who is responsible for the performance of the work. The PM will be the contractor’s overall site manager.

The Contractor shall have an Alternate Project Manager to act in the PM’s behalf when the PM is absent. Both the PM and Alternate PM shall be designated in writing to the contracting officer. The PM or Alternate PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or Alternate PM shall be available and on-site between the hours of 8:00 AM to 4:30 PM Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Alternate PM does not need to have the same qualifications as the PM. The PM shall have a Bachelor’s Degree in Business Management and five (7) years management experience with contracts pertaining to GFEBS Plant Maintenance. Must be provisioned in GFEBS Roles as identified in para.

2.2.2.1 at time of contract award.

GFEBS/FMS Administrator (2 FTE):

The FMS Administrator is responsible for the overall asset management and work planning using GFEBS and FMS. This includes training new FMS Administrators;

maintaining parts and asset data accuracy and equipment hierarchy in the GFEBS and FMS; and developing and implementing standard workflows for work requests, preventive maintenance program, project requests, warranty management, and equipment surveys.

Ability to coach and educate staff on the equipment asset management functions and best practices for performing tasks. Manage the work order process; ensure proper creation, planning, update, and closure of work orders. Perform regular data analysis on parts and assets. Recommend process changes. Advise management in defining their data reporting needs to satisfy the evaluation of key performance indicators (KPI).

Develop and publish facilities KPI metrics to the management team; interpret data and report findings. Supervise data entry personnel and provide complete quality assurance of the data input by others. Prepare procedures and flowchart to define workflow processes and translate these processes into the FMS. Ensure database availability, integrity, and backup to minimize disruption of software functionality. Provide trend analysis to assist in determining that assets are properly managed and maximized in their utilization and efficiency. Develop and analyze reports on asset condition, equipment downtime, maintenance and repair records, inspection results, and customer service requests to help in the determination of the efficiency of inspection and servicing processes. Execute GFEBS extracts, import GFEBS extracts into Oracle and make GFEBS extracts data available through the DPW Web Site. Establish and maintain effective professional relations with coworkers. Communicate in a manner that enhances productivity and builds respectful relationships. Provide exceptional customer service.

Must be provisioned in GFEBS Roles as identified in para. 2.2.2.1 at time of contract award. Bachelor’s degree in computer science with 7 years related experience in application design/development. Must have 7 years hands on experience and working knowledge in GFEBS Plant Maintenance Module. Must have hands on experience configuring, updating, and modifying APGs Facility Management System. Must have advanced knowledge of SQL language and relational databases, including 7 years hands on experience with Visual Basic, HTML, .NET, Java, JavaScript, CSS and Oracle software.

FMS/GFEBS Analyst (8 FTE):

Update and maintain facility equipment and building data in GFEBS/FMS. Conduct facility surveys. Review completion packages to locate, extract, and format data for loading into GFEBS and FMS. This data will typically involve the functional locations, equipment capacities, or specifications. Locates the related Operations & Maintenance (O&M) manuals and assists in the development of the Preventive and Planned Maintenance procedures and schedule. Perform equipment surveys. Update and manage facility Operation & Maintenance (O&M) Manual archives. Analyzes preventative maintenance requirements of equipment and buildings and enters required parts and work activities into GFEBS and FMS. Perform data entry and provide quality assurance of data. Define, recommend, and assist with the implementation of inventory standards and maintenance activities for all building equipment. Coordinate with system users to assist with importing and exporting of data. Identify, analyze, and review equipment maintenance problems with management and suggest revisions. Maintain library of O&M manuals, drawings, manufacturer's specification sheets, schematics. Issue manuals or copies of O&M documents as required. Collect, organize, and maintain facility paper and electronic archives. Print CAD and raster files and provide copies of record drawings as required. Assist Technicians with collection of equipment and building specifications and operation data. Analyze preventative maintenance parts, tools, and work requirements from O&M manuals and vendor resources. Must have hands on experience entering, updating and modifying data in GFEBS Plant Maintenance Module. Must be provisioned in GFEBS Roles as identified in para. 2.2.2.1 at time of contract award.

GFEBS Inventory Maintainer - Warehouse Management (5.5 FTEs)

The Warehouse Specialist shall act as the GFEBS Inventory Maintainer and shall have demonstrated experience in GFEBS Spending Chain Processes, GFEBS Inventory Management and Inventory Control, and Warehouse Management at military installations. The Warehouse Specialist must have experience in creating and updating inventory (parts and materials) items in GFEBS and ensuring accuracy of material cost transfers via GFEBS MIGO action to DMOs, PMOs, PWOs, and OWOs. The Warehouse Specialist must have experience in receiving and managing parts and materials requests for DMOs, PMOs, PWOs, and OWOs. The Warehouse Specialist shall be able to process and initiate DMOs and OWOs. Must have hands on experience in GFEBS Plant Maintenance Module. Must be provisioned in GFEBS Roles as identified in para. 2.2.2.1 at time of contract award.

2.1.11.1.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have at a minimum, a favorable National Agency Check (NAC).

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. Qualification Standards. The Contractor shall support the Installations OMD Division utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). NA

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within

(2) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). GFEBS is the web-based asset and accounting system that is used as the key component for work that is performed on the Garrison. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA).

2.2.2.1 GFEBS Certification. The Contractor shall possess a working knowledge of GFEBS and shall provide proof of GFEBS provisioning at time of contract award. The Contractor shall provide certificates of completion for all roles required to perform the requirements of the position. The Contractor shall be responsible for GFEBS data entry and reporting. The GFEBS Analyst shall have at a minimum, three (2) years of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

Contractor personnel shall be provisioned for the following GFEBS roles:

• All Personnel Plant Maintenance Master Data Maintainer Preventive Maintenance Controller Plant Maintenance Reporter Order Approver

• GFEBS Inventory Maintainer Physical Inventory Maintainer Material Requirements Planning (MRP) Maintainer Goods Receipts Processor

• GFEBS/FMS Analyst Real Property Viewer

• FMS/GFEBS Administrator Project System Master Data Maintainer (cProjects) Real Property Viewer

To be provisioned for these roles personnel shall have taken and passed all training courses required for each role. The course requirements sometimes change, and additional courses are added or subtracted from the list of required courses. During this contract the contractor shall take any additional courses needed to maintain role provisioning. The current list of required GFEBS courses for this position is:

• All Personnel o GFEBS Essentials [Subsumes L101E, L201E, L303E] o GFEBS Essentials BI Reporting (Subsumes L305E) o GFEBS Plant Maintenance - Plant Maintenance Process Overview o GFEBS Plant Maintenance - Master Data Course o GFEBS Plant Maintenance - Preventive Maintenance o GFEBS Order Management and Execution o GFEBS Order Approver

• GFEBS Inventory Maintainer o GFEBS Supply and Inventory Management

• GFEBS/FMS Analyst o GFEBS Real Property (Subsumes GFEBS Real Property Process) o GFEBS Real Property Reports

• FMS/GFEBS Administrator o GFEBS Project Systems – cProjects (Subsumes GFEBS L487C Using cProjects in GFEBS) o GFEBS Project Systems – Project Systems Course (Subsumes GFEBS

Project Systems (L281E)) o GFEBS Real Property (Subsumes GFEBS Real Property Process) o GFEBS Real Property Reports

2.2.2.2 Preventive Maintenance Orders (PMO). TE-2

2.2.2.3 Operations Work Orders (OWO). TE-2

2.2.2.4 GFEBS Support. TE-2

2.2.2.4.1 Database Tasks/Requirements. The Contractor shall accomplish tasks to manage internal and external databases associated with activities created and documented in GFEBS, analyzing to continuously improve efficiency, effectiveness, and quality. The Contractor shall create PMOs and make changes to the GFEBS PMO maintenance plans, as directed by the COR/ACOR. The Contractor shall compile data on performance, prepare recurring and special reports, and respond to a variety of internal and external customer requests to include order creation, status, and general information. The Contractor shall review, verify, and provide feedback to stakeholders and leadership. The Contractor shall correct discrepancies on Labor and Equipment forms within the database prior to final GFEBS submission.

2.3 As-Builts and Geospatial Information System (GIS). NA

2.3.1 Maintain As-Builts. NA

2.3.1.1 Support. NA

2.3.1.2 Training. NA

2.3.2 Real Property Records Updates. NA

2.3.3 GIS. NA

2.3.4 GIS Support Services. NA

2.3.5 GIS Files. GIS drawings and database files shall remain the property of the DPW.

The Contractor shall turn over GIS drawings and database files to the COR/ACOR as requested.

2.3.6 Other Documents. NA

2.4 Historic Property or Archaeological Site. NA

2.4.1 Repair and Replacement. NA

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated. The contractor may be required to operate government furnished vehicles in order to complete required tasks and must be prepared to adhere to all local policies required to operate those vehicles.

2.5.1.3 Contractor Vehicle Registration. NA 2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.5.2 Security Training.

2.5.2.1 iWatch Training. The Contractor shall brief the local iWatch program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are educated, skilled and experienced at the proper level associated with the position description and shall continue to ensure the employees pursue continuing education and training required to maintain their skill with the current industry standards and latest technologies. The contractor shall supply the COR/ACOR with resumes for all prospective employees (6) days prior to the start of the contract.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. NA

2.5.5.4 Spill Plan. NA

2.5.6 Contingency Plans.

2.5.6.1 General. The contractor shall establish and maintain a contingency and continuity manual with procedures and guidelines for continuing OMD support for key and critical functions. The manual shall include detailed instructions, procedures and points of contact required to maintain operations with minimal downtime should one or more of the contractor’s personnel should suddenly be unavailable for an extended period of time. The contractor shall submit an outline, in a table of contents format, indicating the key and critical functions to be included in the document, as well as a proposed timeline for completing the document with quarterly key/critical task completion goals. The task list/outline and timeline shall be submitted to the COR and APG’s OMD manager (30) calendar days after the contract start and be completed 30 days prior to the end of the base contract year.

2.5.6.2 Mobilization Contingency Plan. NA

2.5.6.3 Disaster Contingency Plan. NA

2.5.6.4 Dispute Contingency Plan. NA

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. NA

2.6.1 Project Support. NA

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. NA

3.1.1.1.2 Damage Report. NA

3.2 Transition (Phase In/Phase Out). NA

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address:

https://CMRA.ARMY.MIL.

The required information includes the following:

a. Names of the KO and COR.

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of

Contractor employee entering data;

e. Estimated direct labor hours (including subcontractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including subcontractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by

Contractor (and separate predominant FSC for each subcontractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the

Army Requiring Activity (RA) (the Army RA is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the U.S. and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and https://cmra.army.mil/

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost incurred to comply with this reporting requirement.

Reporting period shall be the PoP not to exceed twelve (12) months ending thirty (27) March of each Government FY and must be reported by 31 March of each calendar year.

The Contractor shall use a direct data transfer to the database server or fill in the fields on the website. The direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The Contractor shall report the required information to the CMR system’s secure database.

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services (Tasks)

Performance Standards

Acceptable Quality Level

Methods of Surveillance Methods of Surveillance

CLIN 01, TE-2, Para. 2.2 Asset Management

Manage the process of data entry into

GFEBS/FMS

(TE-2)

90% of tasks performed meet requirements 90%

File reviews, periodic inspections, and random, observations, customer complaints, Monthly Status

Report

Non-conforming services will result in Non-

Conforming Reports issued to Contractor and potential negative CPARS report.

Perform equipment Surveys

(TE-2)

90% of tasks performed meet requirements 90%

File reviews, periodic inspections, and random, observations, customer complaints, Monthly Status

Report

Non-conforming services will result in Non-

Conforming Reports issued to Contractor and potential negative CPARS report.

Create and enter new records in

GFEBS/FMS from Surveys

(TE-2)

90% of tasks performed meet requirements 90%

File reviews, periodic inspections, and random, observations, customer complaints, Monthly Status

Report

Non-conforming services will result in Non-

Conforming Reports issued to Contractor and potential negative CPARS report.

Coordinate with APG Stakeholders

(TE-2)

90% of tasks performed meet requirements 90%

File reviews, periodic inspections, and random, observations, customer complaints, Monthly Status

Report

Non-con…