Amendment 2 - Question and Answers - Software.pdf

This is an Amendment 2 Question and Answers document related to the San Bernardino County Department of Public Works, Special Districts Water and Sanitation Division's Request for Proposals for a Water Quality and Compliance Software Solution. The RFP solicits proposals for a comprehensive water quality and regulatory compliance management software serving all Board-Governed County Service Areas and their Zones, with capabilities including sample scheduling, laboratory result review, compliance tracking, historical data management, reporting, and field data collection. The software must integrate with the EPA's Safe Drinking Water Information System (SDWIS), state drinking water information systems, laboratory information management systems (LIMS), ESRI GIS tools, and existing District reporting platforms. Questions regarding the RFP were due September 8, 2026 at 5:00 PM PST, with proposals due September 24, 2026 at 4:00 PM PST. Presentations and demonstrations are scheduled for the week of October 5, 2026, with tentative award anticipated in October 2026. The contract term is three years commencing September 2026 and ending August 2029, with an option to renew for two additional one-year terms.

The awardee must deliver comprehensive implementation services including project planning, software configuration, data migration, training, deployment, and post-launch support. Proposers are required to maintain general liability insurance ($1 million), cyber liability coverage ($1 million per occurrence / $2 million aggregate), and professional liability insurance ($1 million per claim / $2 million aggregate). Evaluation will be conducted on a best-value basis utilizing the following criteria: qualifications and experience (25%), technical review (35%), interview/presentation/demonstration (25%), cost/revenue (10%), and references (5%). A 5% local preference applies to vendors meeting specified criteria including headquarters location, employee residence, employment levels, sales tax reporting, business licensing, and debarment status. No specific budget amount is disclosed in the procurement documents. All proposals remain valid for nine months following the deadline, and submissions must be made electronically through the County Electronic Procurement Network (ePro), with late or incomplete submissions not accepted.