Amendment 1-A.pdf

A Bid Proposal

For

15 October 2015

Continuing a Fresh Partnership

Midlands Technical

College

October 15, 2015

Warren & Phyllis Parker Arrington-Parker-Brown, LLC DBA Subway 2236 Airport Boulevard Springdale, South Carolina 29170

Dear Midlands Technical College Officials:

Subway would like to continue to provide quality, low fat, and nutritional menu options to Midlands Technical College Airport and Beltline Campuses.

Services will continue to be provided by Arrington-Parker-Brown LLC, (Warren and Phyllis Parker).

Warren and Phyllis Parker are current franchisees of the above address as well Airport and Beltline Campuses of Midlands Technical College. Warren brings the experience of a US Army Retiree with over twenty years of honorable service. During Warren’s twenty successful years in the military, he gained the experience specializing in Human Resource Management, Personnel Administration, Program Planning/Management, Enrollment/Orientation, Client /Employee Representative. Warren also has the ability to consistently accomplish objectives through organizational talents, attention to detail and meticulous follow-through; experience in handling sensitive and confidential information.

While dedicating his services to our country, Warren has served in many capacities such as a section leader, company manager, Human Resource Supervisor and as a mentor to Soldiers of all walks of life.

Phyllis Parker has a Bachelor of Science degree in Criminal Justice. As a Subway Franchisee, Phyllis oversees the daily operations of the Subway locations. She conducts the ordering from US Food Service to ensure we meet the highest standard of food specifications, in-stock efficiency and balanced inventory for the three Subway locations, while at the same time complying with all laws relating to food and labeling and stay on track with the current weeks allotted budget.

As a Child Protective Service Investigator, she has assisted in providing facilitated classes to at risk youths and parents, which focused on violence, delinquency, truancy, drug/alcohol, gangs, peer-pressure, low self-esteem, and teen pregnancy prevention. Phyllis was also an Assistant Child Development Center Director who served as a staff educational advisor and resource person whom ensured balanced meals and/or snacks were provided within the USDA guidelines.

Since Warren and Phyllis has taken over operations of Subway at Airport and Beltline Campus in March 2006, sales has increased an average of 12% per year. This increase was due to the partnership between Midlands Technical College and Warren and Phyllis’ dedication and hard work in providing an excellent and nutritional menu to Midlands Technical College Airport and Beltline Campuses. Subway is currently on track to increase sales in 2015.

The SUBWAY® restaurant chain has again been named the Number One Franchise opportunity, as well as the Number One Global Franchise opportunity, for 2014 by Entrepreneur® magazine in its annual “Franchise 500” rankings. By continuing to offer an affordable and healthy menu to the consumers of Midlands Technical College, Warren and Phyllis are confident students and staff will be better equipped in selecting healthier choices, which will lead to a healthier and fit lifestyle.

http://www.entrepreneur.com/magazine/entrepreneur/2010/january/204358.html

As the current Midlands Technical College contractor, we will continue to be incompliance with all the provisions stated in the proposal and all necessary state, local, and government standards. We want to provide the best tasting, healthiest and affordable food to Midlands Technical College. We will continue to maintain a clean environment which is suitable to Subway regulations and guidelines. We have consistently maintained an “A” rating from the Department of Health and Environmental Control. Over half of our employees are students of Midlands Technical College.

We will continue to provide employment opportunities to Midlands Technical College students in the future.

We will also continue to provide a menu of at least 8 sandwiches that are less than 400 calories and are low in total fat, saturated fat, cholesterol and trans fat free (that is actually half of the sandwiches offered on the menu). These sandwiches are listed on the menu, cups, and napkins as a “fresh fit”/ “6 g of fat or less” choice. Compared to other fast food chains, Subway® offers a much larger variety of better-for-you sandwich options which typically just offer 1 or 2 grilled chicken sandwich options. Having this variety makes it really easy to make a healthier food choice. Subway also offers several nutritious sides – apples, baked chips, and hearty soups so you can make a complete meal that is still reasonable in calories and saturated fat and affordable.

In conclusion, Subway sincerely hopes you continue to allow us to serve excellent quality food to the students and staff of Midlands Technical College Airport and Beltline Campuses. If there are any questions or concerns in regards to the foodservice bid proposal, please contact either Warren or Phyllis Parker.

V/R

Warren & Phyllis Parker

(803) 791-4878 (store)

(803) 397-9415 (cell)

1. Partnership Objective

2. Letter from V.P. of Subway Development Corporation of South Carolina

3. Bid cover Sheet

4. Company Profile

a. Background

b. Business Experience

c. QSR Leader that Promotes a Healthier Lifestyle

5. Diverse Menu Offering

a. Menu Variety/Choices

b. Vegetarian Offerings

c. Breakfast/Catering Programs

d. Nutritious Menu

6. Operational Standards/Food Safety Programs

a. HACCP Procedures

b. Food Safety Training

c. Monthly Restaurant Evaluations

d. Franchisee Selection

7. Ability to Service Market

a. Value Focused Menu

b. Flexible Hours of Operation

c. Speed of Service

d. Customer Concern Response System

8. Site Requirements and Capabilities

a. Proposed Space

9. Summary Of SUBWAY Restaurant’s Strengths and Capabilities

10. Appendix

A. SUBWAY Prices B. Subway Job Descriptions C. Employee Training

Table of Contents

OBJECTIVE: To continue our value partnership with Midlands Technical College that will not only provide convenience to your students and staff, but also provide meals that are affordable, healthy and great tasting.

In order to offer a high quality food service operation, not only does a great deal of time and effort need to be invested but also the cost may be prohibitive. Our main focus is to provide quality products that are in demand by students and staff.

Our goal is to continue to provide products that offer value for customers and sometimes a unique dining experience. This may require changing some of the products Subway offers (kid fit meals, coke, etc), in an effort that will continue to attract new customers and at the same time also maximize revenue. Having quality food service available will provide convenience for your students and staff.

Having a SUBWAY® Restaurant within Midlands Technical College may provide the following direct benefits:

• Provide food services for the convenience of your customers and allowing your store manager to focus on the main retail business and not have to worry about overseeing the food service operation. The SUBWAY® franchisee will staff and operate the restaurant.

• The SUBWAY® Brand recognition may drive in additional customers generating increased sales overall. For the same reasons that many consumers drink Coke or Pepsi, drive a certain make or model car, they’re more likely to stop for fast foods when they see a national brand. Consumer habits are driven by perceived brand confidence that is reinforced through national advertising.

Midlands Technical College

WHY SUBWAY® Restaurants? The SUBWAY® chain is a leader both in the Quick Service Restaurant Industry and in the Non-Traditional Sector (within other places of business).

Having successfully operated within high profile settings, the SUBWAY® chain has shown the expertise and ability to meet the needs of all of its partners.

SUBWAY’s strengths can best be summarized as follows:

• Trusted Brand: Your customers are looking for food options that they know and trust.

SUBWAY Restaurants is traditionally one of the top performers in most food court settings in terms of sales per square foot. We advertise on national television, and always have a presence during the most watched events, such as the Super Bowl. Midlands Technical College may directly benefit from the SUBWAY brand recognition that we have established over the past 43 years. We offer national, “top of mind” consumer credibility. Customers know what to expect, “fresh, healthier choices, portable meals made to the customer’s specifications”. SUBWAY Restaurants is the largest sandwich chain in the world and the largest fast food franchise company in North America with over 30,000 restaurants.

• Partner with a “Healthy Image”: SUBWAY Restaurants was the first and still is a recognized leader in the Quick Food Service Industry to promote healthier lifestyles.

SUBWAY Restaurants is a proud sponsor of the American Heart Association’s annual Heart Walks. SUBWAY® launched the F.R.E.S.H. Steps Campaign in July 2004.

F.R.E.S.H. stands for “Feel Responsible Energized Satisfied & Happy” and was created by the SUBWAY® chain to empower kids and adults to seek out healthy choices and exercise. In March 2007 we launched our Fresh Fit™ meals in the U.S. which are low in saturated fat and cholesterol and are trans fat free. SUBWAY® Restaurants publishes Expert Advice our Subway.com website, Eat Healthy/Live Well, written by our SUBWAY® dietician, Lanette Kovachi, MS, RD. Our website also provides nutrition Information on all of our products as well as Health and Nutrition Tips from J.J.Virgin, a certified nutrition specialist. SUBWAY has a “healthy image” and we continue to promote this image in our commercials, our advertisements, on our website and in our stores

• Diverse Menu Offering : As students and staff will be visiting the restaurant on a regular basis, diverse menu offerings are very important. The SUBWAY menu is diverse and able to satisfy this requirement for all day parts. SUBWAY Restaurants also has catering options and a breakfast menu.

• Value Focused Menu: The food service option has to present an affordable and value focused menu option for the students and staff of Midlands Technical College.

SUBWAY Restaurants has an affordable menu with price options to serve every need.

• Nutritious Menu: Today’s customers are looking for healthier eating choices in their fast food providers. SUBWAY Restaurant’s Fresh Fit™ Menu choices are low in saturated fat and cholesterol, and are trans fat free which will easily meet this need and would fit in great with today’s more health conscious consumer. This further provides a nutritious food option for the students and staff of Midlands Technical College, therefore encouraging healthier eating.

• Strong Operations: In a high profile setting, it is important to have strong brands with strong operational systems in place. Students and staff will want the highest quality product, service, cleanliness and food safety handling procedures. SUBWAY Restaurants operations are a priority and our food safety practices are second to none in the industry. SUBWAY Restaurants has a strict policy of performing monthly evaluations on every restaurant. This means that each month, a Field Consultant from the SUBWAY local office performs an unannounced visit to every restaurant in the SUBWAY system. They evaluate each restaurant on areas such as customer service, cleanliness, food-safety, quality of the food, uniforms and other areas that would impact the success of the restaurant. They also are responsible for monitoring the controls of the store and helping the owners improve their sales. Our operations procedures ensure that our products and restaurants are consistent.

• Speedy Service: As Midlands Technical College have high traffic where students and staff may be pressured by time constraints, ensuring speedy service is a must for any food operator. SUBWAY Restaurants prides itself in its ability to service 100’s of customers per hour. This not only increases customer satisfaction levels, it allows us to maximize our volumes.

• Friendly Service: Customers want to be appreciated for their business and strong customer service is the key to this. SUBWAY Restaurants trains our franchisees extensively in providing outstanding customer service to their customers.

• Experience and Expertise: The SUBWAY chain has proven to be the non-traditional leader. SUBWAY Restaurants has more non-traditional locations (within other places of business) than the total number of locations of the 2nd and 3rd largest sandwich chains combined. Our college experience has been diverse and we have operated within such high profile locations as Wal-Mart and Lowe’s Home Improvement Centers.

And many other high profile non-traditional locations such as the Pentagon, Rockefeller Center, Disney’s Magic Kingdom, Newark International Airport, Pearl Harbor, The Smithsonian, Cleveland Clinic and Walter Reed Army Hospital.

• Adaptability: SUBWAY Restaurants has the ability to adapt to any size and type of location, existing or new and will do so with no impact to the facility’s day-to-day operations. We have our own store design department and specialize in customized floor plans and efficiently utilizing the space available.

• Communication/Cooperation: Having already successfully implemented a large number of restaurants within colleges, the SUBWAY chain understands the importance of establishing strong communications with Midlands Technical College.

• Dedicated Resources: SUBWAY Restaurants has a team of expert store designers, lease administrators and construction supervisors to ensure that the build out of any restaurant is given top priority and at the same time meets the needs and concerns of our partners.

• Local Support: SUBWAY Restaurant’s network of Development Agents provides local support, expertise and responsiveness. Development Agents have specialized Construction, Leasing, Marketing and Operational teams in place to assist in all areas related to constructing, opening and operating a successful SUBWAY® Restaurant in Midlands Technical College.

Arrington-Parker-Brown, LLC is owned by Warren and Phyllis Parker. Since March 2006 Arrington- Parker-Brown, LLC operated three Subway locations, one on Airport Blvd in West Columbia and the two locations at Beltline and Airport Campus. In the nine years that Warren and Phyllis operated the three Subway locations, they gained valuable experience in food operations and customer relations. At this present time Arrington-Parker-Brown, LLC only operates the three Subways but looking forward to opening more Subways in the future.

SUBWAY Restaurants is currently the largest Quick Service Restaurant chain in North America with over 40,000 restaurants worldwide. SUBWAY Restaurants has been in business for 50 years. The SUBWAY chain specializes in selling high quality, nutritious and delicious sandwiches, salads, flatbread sandwiches, soups and breakfast items.

SUBWAY Restaurants do not fry food and has no requirement for fryers. Food is prepared fresh and the bread is baked in ovens located within the restaurants. The product is prepared to order as specified by customers. Subway is the second largest fast food chain in the world and the largest fast food chain in North America by number of locations open.

Non-Traditional Leader:

The SUBWAY chain is a leader in the non-traditional (within other places of business) food sector, where there are currently over 7,000 locations in universities, colleges, department stores, hospitals, business & industry buildings, convenience stores, truck stops, entertainment facilities and airports.

That’s more than the 2nd and 3rd largest sandwich chains’ total stores combined. Subway has built extensive experience and an excellent reputation within the industry, providing delicious and nutritious menu offerings, strong value focused pricing, fast and friendly service and exceptionally operated restaurants following the latest HACCP System and Food Safety guidelines. This helps to ensure food-handling errors do not occur and that safe food is served to the customers.

Promoting a Healthy Lifestyle:

SUBWAY Restaurants is a recognized leader in the Food Service Industry that promotes healthier lifestyles. SUBWAY® Restaurants has formed a relationship with the American Heart Association and is a proud sponsor of the national American Heart Walks. In Canada, SUBWAY is a sponsor for the Special Olympics.

SUBWAY® Restaurants launched the F.R.E.S.H. Steps Campaign in July 2004. F.R.E.S.H. stands for “Feel Responsible Energized Satisfied & Happy” and was created by SUBWAY® to empower kids and adults to seek out healthy choices and exercise.

The SUBWAY® chain publishes a regular column on our Subway.com website called “Guide To Healthier Living” written by our SUBWAY® dietician, Lanette Kovachi, MS, RD. Our certified Nutrition Specialist, JJ Virgin, provides health and nutrition tips on the SUBWAY® Restaurants website.

SUBWAY® Restaurants continues to promote healthy lifestyles on the website, in advertising and in stores. Subway will make an excellent partner for Midlands Technical College; students and staff will love the convenience of having a SUBWAY® Restaurant located within your college.

Company Profile

Menu Variety and Choices:

With a core menu consisting of sandwiches, salads and flatbread along with menu options such as soup, pizza and breakfast, SUBWAY Restaurants has a diverse menu offering for the students and staff of Midlands Technical College. We offer a large selection of cold or hot sandwich choices as well as toasted sandwiches, providing customers with a diverse and delicious menu. Our company is always striving to develop new, delicious and exciting menu offerings for our customers, thus providing fresh and new choices on a regular basis. Our Toasted Sandwiches offer further hot options to our customers while adding additional taste profiles.

Vegetarian Offerings:

SUBWAY Restaurants also has a diverse vegetarian line of items to meet the needs of those customers who have preference or dietary restrictions related to meats. This assists in meeting the needs of the diverse cultural background of our customer base.

Breakfast/Catering Options:

SUBWAY Restaurants also provides a delicious breakfast option to its customers serving an in-house branded coffee program, fresh egg styled sandwiches, yogurt, muffins, and other baked goods. As part of our diverse menu, SUBWAY has the capability to cater any size function with a delicious and diverse catering menu.

Nutritious Menu:

With a strong focus on our nutritious menu, Subway Restaurants has provided its customers with a selection of sandwiches that are a healthier alternative to other quick service food. Our FRESH Fit™ menu has sandwiches under six grams of fat and healthy sides that are fresh, delicious and nutritious.

We also have wraps and salads for a further healthy eating alternative. Our Fresh Fit™ meals are also low in saturated fat and cholesterol and are trans fat free.

Diverse and Delicious Menu Offering

SUBWAY Restaurants has grown and protected its brand through a strong focus on restaurant operations. Below are our areas of expertise related to restaurant operations:

HACCP Procedures:

In any food service operation, it is imperative to follow proper food handling procedures. SUBWAY Restaurants has implemented a full HACCP (Hazard Analysis Critical Control Point) program and our vendors and our distributors are also required to meet these stringent requirements. The SUBWAY brand is one of the few Quick Service Restaurants to have a full produce program that is HACCP approved and monitored.

Food Safety Certification:

Our franchisees have passed the Health Board Food Safety Certification Program. Our employees follow proper hand washing procedures and also wear disposable gloves when preparing or handling food and when serving customers.

Monthly Restaurant Evaluations:

The SUBWAY chain has a strict policy of performing monthly evaluations on every one of our restaurants. This means that each month, a Field Consultant performs an unannounced visit to each restaurant in the SUBWAY system. They evaluate every restaurant on areas such as customer service, cleanliness, food-safety, quality of the food, uniforms and other areas that would impact the success of the restaurant. This procedure ensures the consistency and level of quality that is expected with every SUBWAY Restaurant, and our standards are the same for traditional stores as well as for restaurants in non-traditional settings (other places of business). Our field staff is also responsible for monitoring the controls of the store and helping the owners improve their sales.

Franchisee Selection:

Our SUBWAY franchisees are chosen for their operational excellence, their financial stability and their overall ability to build and strengthen our brand.

They must have passed our extensive training program and be an operator in good standing prior to being awarded additional franchises.

The franchisees must also be operating their current restaurants in full compliance and have a management team and strategy in place prior to expanding.

Our franchisees are seasoned entrepreneurs who understand how to protect and grow a brand successfully. 70% of our franchises are sold to existing franchisees.

Operational Standards and Food Safety

When SUBWAY Restaurants operate in diverse facilities, they have to meet the needs of the students and staff of Midlands Technical College.

Value Priced Menu:

The SUBWAY menu pricing is the lowest in the sandwich category. SUBWAY uses their extensive buying power along with a professional Purchasing Co-op to gain efficiencies to pass on to our customers. This allows us to serve only the highest quality products while at the same time keeping our products affordable for everyday users. From our mini sandwiches, six-inch sandwiches and foot-long subs, SUBWAY Restaurants has a product and a price for every employee and visitor’s budget. SUBWAY also offers daily and weekly specials for the regular customer base.

Flexible Hours of Operations:

Another area where a SUBWAY Restaurant would be able to address the needs of Midlands Technical College is with our hours of operation. A SUBWAY Restaurant has the flexibility to operate from early morning to late night. As noted earlier, we offer menu options to satisfy all day parts.

Speed of Service:

SUBWAY Restaurants is the expert in getting our customers served fast and efficiently with friendly service. As most student and staff of Midlands Technical College only have a limited amount of time to get their lunch and or dinner, they do not want to spend this time waiting in unacceptable line-ups. As our traditional stores are extremely busy during peak periods such as lunch and dinner, the SUBWAY Operations Department has perfected a system to get our customers through quickly. We always ensure that our stores are properly staffed to allow for maximum customer flow. It is not uncommon for a SUBWAY Restaurant to see hundreds of customers go through their line in an hour.

Customer Concern Resolution:

The SUBWAY chain takes great pride in its customer service in all of its restaurants. In an effort to ensure that we are meeting all of our customer’s needs, SUBWAY has established a toll-free number (as well as a web site concern reporter) whereas all customers may register a concern 24 hours a day.

This concern is immediately relayed via e-mail and fax to the regional SUBWAY office as well as the franchisee. The franchisees have 24 hours to respond and resolve the customer concern. This program assists SUBWAY Restaurants in ensuring that we have a thorough and responsive customer feedback system, which allows us to run superior operations for our customers.

The SUBWAY Chain received the #1 ranking for customer service for the Fast Food Restaurant Category in Corporate Research International’s Real People Ratings “Best of 2007”.

SUBWAY® Restaurants consistently receives the same ranking in their quarterly research polls as well.

Diversity in the Community:

SUBWAY Restaurants has the added value of being one of the most diverse franchise communities in the world. This multicultural strength further enhances our brand in the multicultural markets we service. The SUBWAY chain’s franchisees and employees reflect the communities that they serve;

and our fresh multicultural perspective serves as a leader in the industry.

Ability To Service Market

Being the current operators at MTC Airport and Beltline Campuses there are no site requirements for the Airport location at this time; however, we are requesting the following site requirements for the Beltline location; the removal of the current serving line to accommodate Subway's standardize sandwich unit. Secondly, a new security gate is required to secure the remodeled area.

Lastly, additional electrical outlets are needed. If we are given the opportunity to expand to other MTC locations, the information noted above is subject to change depending on the location.

Professional and Flexible Restaurant Design and Construction:

As a leader in the Quick Service Restaurant Sector, SUBWAY Restaurants has only the most modern décor and equipment standards and has the flexibility to meet size restrictions or other standards Midlands Technical College may require.

SUBWAY Restaurants’ franchisees work with professional Store Designers and Contractors. We have our own Store Design Department and we maximize the space available to meet the needs of Midlands Technical College.

SUBWAY franchisees only use the highest quality materials, equipment and contractors when building new restaurants. Having built thousands of restaurants worldwide, the SUBWAY chain has the expertise to ensure the restaurants are of only the highest quality standards. SUBWAY franchisees or Development Agent offices employ construction supervisors to oversee the complete and successful build out of the restaurant. All of SUBWAY restaurants must meet strict criteria and satisfy all local and municipal building requirements.

The SUBWAY team will minimize the impact of its build-out of the restaurant by ensuring that we build the restaurant as quickly as possible. In most instances we can do the construction within a few weeks to build out a unit with no interruption to Midlands Technical College day-to-day operations.

Proposed Space and Plans:

Our local Development Agent and staff will make recommendations for selecting the proper site and will work with our store design department to create a customized floor plan for the SUBWAY Restaurant.

SUBWAY Restaurants has also implemented an aggressive remodel program, which ensures that all of our restaurants are upgraded on a five to seven year basis to ensure the highest quality décor and equipment.

Please see our sample store renderings our own newly updated Tuscany II décor on the next page.

Site Requirement and Capabilities

Sample SUBWAY® Restaurant Rendering

Having successfully operated within high profile settings, SUBWAY Restaurants has shown the expertise and ability to meet the needs of all of its partners.

SUBWAY Restaurants’ strengths can best be summarized as follows:

1. Trusted Brand: Your customers are looking for food options that they know and trust.

SUBWAY Sandwiches is traditionally one of the top performers in most food court settings in terms of sales per square foot. Furthermore, SUBWAY Restaurants’ sales are traditionally stronger than our nearest sandwich competitor.

2. Partner with a “Healthy Image”: SUBWAY Restaurants promotes a healthier lifestyle, is a proud sponsor of the American Heart Association and a sponsor for the Special Olympics in Canada. SUBWAY also sponsors Little League Baseball.

3. Diverse Menu Offering: As customers and especially staff will be visiting the restaurant on a regular basis, diverse menu offerings are very important. The SUBWAY menu is diverse in offerings and able to satisfy this requirement. SUBWAY Restaurants also has a diverse catering and breakfast menu and other menu options that will be able to satisfy multiple day parts.

4. Value Focused Menu: The food service option has to present an affordable and value focused menu option to the students and staff of Midlands Technical College. SUBWAY Restaurants has an affordable menu with price options to serve every need.

5. Nutritious Menu: Customers are looking for healthier eating choices in their fast food providers. SUBWAY’s FRESH Fit™ menu options and sides, easily meet this need. This further provides a nutritious food option for the students and staff of Midlands Technical College, therefore encouraging healthier eating.

6. Strong Operations: In a high profile setting such as Midlands Technical College, where providing high quality products and good customer service is essential, it is important to have strong brands with strong operational systems in place. Students and staff will want the highest quality product, service, cleanliness and food safety handling procedures. As we have demonstrated above, SUBWAY Restaurants operations are a priority and our food safety practices are second to none in the industry.

7. Speedy Service: As Midlands Technical College have high traffic where students and staff may be pressured by time constraints, ensuring speedy service is a must for any food operator. SUBWAY Restaurants prides itself in its ability to service 100’s of customers per hour. This not only increases customer satisfaction levels, it allows us to maximize our volumes.

8. Friendly Service: Customers want their business to be appreciated and strong customer service is the key to this. At SUBWAY Restaurants, Warren and Phyllis and employees are trained extensively in providing outstanding customer service to their customers.

9. Experience and Expertise: The SUBWAY chain has proven to be the non-traditional leader of the Quick Service Restaurant Industry.

10. Adaptability: SUBWAY Restaurants has the ability to adapt to any size and type of location, existing or new and will do so with no impact to Midlands Technical College day-to-day operations.

SUBWAY Strengths and Capabilities Summary

11. Communication/Cooperation: Having already successfully implemented a large number of restaurants within colleges, SUBWAY Restaurants understands the importance of establishing strong communications with Midlands Technical College and the corporate office.

12. Convenience: Your students and staff will love the convenience of having a SUBWAY Restaurant inside your college.

13. Dedicated Resources: SUBWAY Restaurants has a team of expert store designers, lease administrators and construction supervisors to ensure that the build out of any restaurant is given top priority and at the same time meets the needs and concerns of the store manager and corporate office.

14. Local Support: SUBWAY Restaurants’ network of Development Agents is in place to provide local support, expertise and responsiveness. Development Agents have specialized Construction, Leasing, Marketing and Operational teams in place to assist in all areas related to opening and operating a location in Midlands Technical College.

It is our belief that SUBWAY has the expertise, the experience and the team, to work with Midlands Technical College to continue a successful food service option for your college. SUBWAY Restaurants balances a delicious and diverse menu with value focused pricing to provide everyday affordability. We also believe we are a positive partner with a “healthy image” that will complement Midlands Technical College.

It is our belief that SUBWAY Restaurants’ vision will be consistent with that of Midlands Technical College and we ARE the perfect partner to provide your college, with the best product, a trusted brand and a value-focused menu that will provide customers with daily options.

Sincerely, Warren Parker

And

Phyllis Arrington-Parker

SUBWAY World Headquarters (Doctor’s Associates Incorporated)

Joanne Kilgore

Senior Account Manager 325 Bic Drive

Milford, CT 06461

(800) 888-4848 or (203) 877-4281 Ext. 1729

Email: kilgore_j@subway.com

SUBWAY World Headquarters (Doctor’s Associates Incorporated) Big Box Retailer Account Manager

(800) 888-4848 or (203) 877-4281 Ext 1313 Email:vermilya_d@subway.com

Appendix mailto:kilgore_j@subway.com

Manager

Assistant Manager

Sandwich Artist

Welcome to the SUBWAY® Team!!! We’re glad you decided to look into a career with ArringtonParkerBrown, LLC and SUBWAY® Group. The SUBWAY® Group is committed to providing our guests with fresh, healthy meals, made right before their eyes, served quickly, and with a friendly smile. That’s truly what sets us apart and keeps our guest coming back again and again.

Position Title: Manager Reports To: Owner

Position Summary:

Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales – may establish inventory schedules. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.

Tasks & Responsibilities:

1. Completes and posts the staff work schedules.

2. Maintains business records as outlined in the Operations Manual. Analyzes business records to increase sales.

3. Communicates changes of food preparations formulas, standards, etc. to staff.

4. Supports local and national marketing initiatives.

5. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.

6. Recruits, rewards and terminates staff as needed.

7. Identifies and contacts prospective customers to promote sales.

8. Plans special events and promotions http://subway.com/subwayroot/AboutSubway/employment/local/job_descriptions.htm#UnitManager http://subway.com/subwayroot/AboutSubway/employment/local/job_descriptions.htm#AssistantManager http://subway.com/subwayroot/AboutSubway/employment/local/job_descriptions.htm#SeniorSandwichArtist

Pre-requisites:

Education: High school graduate or equivalent, college degree preferred.

Experience: A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. Must have the ability to work a minimum of 50 to 60 hours a week.

Position Title: Assistant Manager Reports To: Manager/Owner

Position Summary:

The Assistant Manager supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Schedules and supervises staff.

Maintains standards of restaurant safety and security. Exceptional customer service is a major component of this position.

Tasks And Responsibilities:

1. Performs all tasks and responsibilities of a shift manager as outlined in shift manager job description.

2. Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work.

Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations.

3. Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the Operations Manual.

4. As needed, supervises food preparation to ensure that food safety and operations standards are maintained.

5. Performs paperwork duties as needed.

6. Assists with planning of special events and promotions.

Pre-requisites:

Education: High school graduate Experience: Experience in QSR operations, preferably with supervisory experience. Requires excellent communication skills, ability to deal with all levels of employees. computer knowledge is desirable.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Position Title: Sandwich Artist®

SHIFT MANAGER/ASSISTANT MANAGER/MANAGER/MULTI UNIT MANAGER

Position Summary:

A Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.

Tasks and Responsibilities:

1. Prepares food neatly, accurately, and in a timely way.

2. Demonstrates a complete understanding of menu items and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests.

3. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.

4. Cleans as directed.

5. Greets guests and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from guests and makes change.

6. Understands and adheres to all quality standards, formulas and procedures as outlined in the Operations Manual.

7. Accounts for all forms of money, bread, etc. during the shift

8. Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food, and clean up.

9. Maintains professional appearance and grooming standards as outlined in the

Operations Manual.

10. Performs light paperwork duties as assigned.

PREREQUISITES:

Education: Some high school or equivalent Experience: Ability to understand and implement written and verbal instruction.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.