Amend 1 Q_A S2188.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Professional Licensing Solution
- Solicitation number
- BRDCOM-S2188
- Issued by
- Clark County, Nevada
About this file
This document is related to a Request for Proposal (RFP) for a Professional Licensing Solution issued by the Nevada State Board of Cosmetology. The solution is intended to support online licensing, renewal, and inspection functions for over 20 different license types including Cosmetologist, Nail Technologist, Esthetician, and others. Key requirements include integration with third-party systems such as Pearson Vue, Stripe, and QuickBooks, as well as mobile inspection capabilities. The bid due date is January 12, 2023, and the Board is open to a phased implementation approach with a target go-live within 6 months to 1 year.
The budget for this project is $13,000 per month for the ongoing system with an initial setup cost of $500,000. The Board has not received any special funding for this project but has allocated funds through their board budget. The Board is willing to consider proposals that extend beyond 12 months for the initial implementation and is open to vendor recommendations for a payment processor to integrate with their QuickBooks accounting system.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Reference Questionnaire~1.docx | DOCX document | |
| Terms and Conditions for Services.pdf | ||
| BRDCOM-S2188 Cost Schedule.docx | DOCX document | |
| Proposed Staff Resume.docx | DOCX document | |
| Revised Timeline BRDCOM-S2188 Professional Licensing Solution.docx | DOCX document | |
| Standard Form Contract.docx | DOCX document | |
| REVISED S2188 Requirements Matrix.xlsx | XLSX spreadsheet | |
| S2188 INSURANCE REQUIREMENTS.docx | DOCX document | |
| Terms and Conditions for Goods.pdf | ||
| Attachments for Signature.pdf | ||
| Quote Instructions.pdf | ||
| S2188 Letter of Intent.pdf |
Show all 12
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Bid Q&A for Export Report
| Bid Q&A | ||||
| QUESTION_NBR | CREATED_BY | QUESTION_SUBJECT | QUESTION_TEXT | ANSWER_TEXT |
| 1 | RVRADENBURG | Bid Opening Date | The bid website says the due date is 01/09/2023 but the document says the due date is 01/12/2023 and I'm wondering if you can help tell me which is the correct date? | The Bid due date is 01/12/2023 as posted in the RFP document. The website will be updated when any other answers are posted via a bid amendment. |
| 2 | GLSUITE | Interfaces | Does the solution require third-party data-exchange interfaces. Please provide an inventory of these required system interfaces and the purpose of each. Also, please note if each interface will be one-way or two-way. | 1. Pearson Vue (testing results) 2. Stripe 3. Quickbooks 4. GeoTab (unless solution has route planning) |
| 3 | GLSUITE | Applications | Can the State list all the types of licenses, registrations, permits, etc. that the agency supports, the approximate number of entities applying for and holding each type, and specify which license type(s) will require which types of online functionality (e.g., online applications, renewals, verifications, disciplinary processes, reciprocity, reinstatement, etc.)? | The goal of the Cosmo board is to have all services available online for all license types. Cosmetologist |
Nail Technologist Esthetician Electrologist Hair Designer Cosmetic Demonstrator Hair Braiding Provisional Instructor Student Instructor Apprenticeship Limited License Instructor Salon School Threading Shampoo Technician Makeup Artist Student Unlicensed Mobile Resort/Casino Owner Threading Establishment Reciprocity Reciprocity Out of Country Advanced Esthetician
| 4 | GLSUITE | Continuing Education | Does the State audit or track licensee continuing education? | The state tracks student enrollment and completion of cosmo courses for licensing perposes. | |
| 5 | GLSUITE | Output | Please provide the names of all system outputs required, including reports, queries, and correspondences. Also provide the audience and the location from which each will be run (back-office, public website, specific login-secured area of public website, etc.). If such details are not available at this time, please provide at least the total numbers of each type of output required. | The new solution will need to provide a way to create custom reports when needed and a set of reports that are run on a periodic basis. Some of these reports can be public facing or available on request. | |
| 6 | GLSUITE | Mobile Forms | Can you elaborate on the need for mobile inspection/field investigation capabilities? Please respond to the following: (a) How many mobile devices would the agency need set up to use on the new system? (b) In order that we may determine the number of forms that would be integrated into the new mobile system, how many different forms are currently in use in the field? | A). The inspection portion needs to be able to run on any mobile device. We do not require a custom Android/Apple app it can be a web app or part of the overall solution based on inspectors login. B). The current solution is a stand alone Android application and does not have forms integrated into the app. The inspecition team does use forms but those are expected to be integrated in the new solution. Currently there are 25 forms used by the inspection team. | |
| 7 | EBIGPICTURE!2 | Requirements Matrix.xlxs | We are in the process of responding to Bid Number BRDCOM-S2188 but have encountered an issue with one of the attachments S2188 Requirements Matrix.xlsx. This document appears to be ?password protected? and unable to select any of the drop down selections provided? Please Advise | The document does not contain a password. Right click the Tab and select "unprotect" | |
| 8 | EBIGPICTURE!2 | Timeline of Project | What is the estimated timeframe and timeline for implementation? | 6 months to 1 year | |
| 9 | EBIGPICTURE!2 | Presentations | What potential vendor(s) has the board interacted with, received presentations, | ||
| demonstrations and/or pricing related to this implementation prior to this RFP in the last 12 months? | Information requested does not materially affect vendors ability to propose. Vendors are encouraged to provide their best solution. | ||||
| 10 | EBIGPICTURE!2 | Budget | What is the budget for this project? If all cost proposals come in above a |
certain amount, would this RFP be cancelled? What is that amount? Did the legislature allocate any funds specifically for this project? If so, what is the amount allocated, and
| when does it need to be used? | $13000/monthly, $500000 initial setup. Funds are allocated via board budget. | ||||
| 11 | EBIGPICTURE!2 | Implementation Approach | Is the board willing to accept a phased approach for the deployment of the new licensing system? | Yes the board is open to a phased approach. | |
| 12 | EBIGPICTURE!2 | Record Import | Does the board have a total # of records that will need to be imported? | These records include individuals, schools, and salons there could be as much as 100K plus records. | |
| 13 | EBIGPICTURE!2 | Funding | Has the board received any special funding or grants for this project? If so what amount? | No | |
| 14 | EBIGPICTURE!2 | Legacy System | What was the initial cost of the existing solution currently being used by the board today and are there any monthly or annually costs such as maintenance/support and or licensing? If so what are those costs? | Vendor is encouraged to provide their best solution. | |
| 15 | EBIGPICTURE!2 | RRP Timeline | Given the comprehensive and complex nature of this RFP, will the board consider an extension of the final RFP submission deadline? | Yes | |
| 16 | EBIGPICTURE!2 | Historical Data Import | What is the size of existing data, type(s) and format(s) that will need to be | ||
| migrated into the new system? | The data format can be exported in Xlsx, JSON, and CSV. | ||||
| 17 | EBIGPICTURE!2 | Bid Format | The attachment S2188 Requirements Matrix.xlsx response requirements are not clear to us. Is the board simply looking for a selection of one of the drop down menu responses? And further explanation would be provided in the RFP vendor response? | Correct. The document is a requirement matrix, providing a simply answer to requirements. IF a vendor needs to provide a narrative explanation, there is a drop down selection specifically for that or they may choose one of the other selections and then fully explain either in a PDF imbebed or in their technical proposal response. | |
| 18 | EBIGPICTURE!2 | Board Question | Has the board been in contact with any other boards in Nevada regarding what system they are currently using or what vendor they are using? | The board has informally inquired other boards as to which vendors they utilize. | |
| 19 | EBIGPICTURE!2 | Inspection Software | What is the board's current inspection software? | Currently the board utilizes a andriod app for inspections. We would like a totally integrated solution. | |
| 20 | EBIGPICTURE!2 | Requirements Matrix Narrative Response | Can more clarification be given on these instructions if vendor wants to put a narrative response in the Requirements Documents? The directions are vary vague and hard to understand what these instructions mean? "Vendors shall use the ""Embed Object"" function to include a PDF Narrative Response to the Requirements Matrix. Embedded Objects shall be inserted in cell C3. Alternatively, Vendors may submit with the Technical Response as ""Other Documentation"" | ||
| " | If vendors are unfamiliar with Excel functions, they may choose to include any narrative response they wish to provide to the requirements matrix in the Technical Response, Other Documention section. See info in RFP Document Section 9. | ||||
| 21 | MVS360 | Type Of Device | What type of handheld device is being used for Field Inspector mobile app? | Currently the board uses an android phone with a nvcosmo proprietary application. | |
| 22 | MVS360 | Licensee Registration | For the public license portal does the licensee needs to register in the system or will they use their credential details to retrieve their license/profile? | Preferably the licensee would use credential details to retrive their license/profile. | |
| 23 | MVS360 | payment gateway | The new solution should integrate with the existing payment gateway or vendor can propose a new payment gateway? | The vendor can propose any payment system. Currently the board uses stripe. but the board would like something that integrates with accounting software. Quickbooks online is what the board currently uses. | |
| 24 | SAPROCUREMENTS | When ideally does the Board want to have this new system ?go live?? | 6 months to 1 year | ||
| 25 | SAPROCUREMENTS | Is the Board open to a proposal that extends beyond 12 months for initial system implementation? | Yes | ||
| 26 | SAPROCUREMENTS | Is the Board open to a phased implementation approach? | Yes the board is open to a phased implementation approach. | ||
| 27 | SAPROCUREMENTS | If a phased implementation approach is acceptable, what is the desired order for which the Board Programs are to be implemented? Please elaborate upon any timing considerations for when specific programs / areas / functions (such as renewal season) may impact implementation and Board SME availability. | Payment and accounting would need to be done on the first phase since much of our workflow starts and ends with a transaction. Licensing, Student Enrollment, Compliance/Inspection. | ||
| 28 | SAPROCUREMENTS | Can bidders assume that the portable tablets for the Board staff and internet connectivity will be supplied by the Board? | Yes | ||
| 29 | SAPROCUREMENTS | What costs has the Board incurred for the initial set up, ongoing maintenance, hosting, software licensing, support, and enhancements (i.e., ?change orders?) over the lifetime of the current systems to be replaced by the new solution? | Approximately $880,000 total | ||
| 30 | SAPROCUREMENTS | What presentations, software demonstrations and/or estimates / quotes has the Board programs received related to the Licensing System project and from whom? | Information requested does not materially affect vendors ability to propose. Vendors are encouraged to provide their best solution. | ||
| 31 | SAPROCUREMENTS | For data conversion requirements, please inventory all data sources, file formats, and size of the current data sets to be converted and migrated into the new Licensing System. | Data can be extrated in xlsx, json, or csv. | ||
| 32 | SAPROCUREMENTS | What is the Board?s budget for the initial implementation, as well as ongoing support / hosting / licensing of the new system? | $13000/monthly | ||
| 33 | SAPROCUREMENTS | What, if any, amount of the project?s budget is subject to expire by a certain timeframe and when? Please elaborate. | Budget does not expire | ||
| 34 | SAPROCUREMENTS | Please provide an approximate number of standard email/letter templates that will be used by the Board that are to be integrated and automated by the system. | Information requested does not materially affect vendors ability to propose. Vendors are encouraged to provide their best solution. | ||
| 35 | SAPROCUREMENTS | How many different or distinct permit / license application and inspection types will be supported in this solution? Please provide a comprehensive list. | Cosmetologist |
Nail Technologist Esthetician Electrologist Hair Designer Cosmetic Demonstrator Hair Braiding Provisional Instructor Student Instructor Apprenticeship Limited License Instructor Salon School Threading Shampoo Technician Makeup Artist Threading Establishment Advanced Esthetician
| 36 | SAPROCUREMENTS | Please identify ALL other systems that the new solution will need to integrate with (i.e., payment processor, other systems such as financial, etc.) along with an inventory of which interfaces will need to be wither a one-way (import or export) or two-way data exchange? | 1. Pearson Vue (testing results) 2. Stripe 3. Quickbooks 4. GeoTab (unless solution has route planning) | |
| 37 | SAPROCUREMENTS | Is the Board expecting the vendor to incorporate a payment processor within the proposal, or provide recommendations? | The Board is expecting to receive recommendations | |
| 38 | SAPROCUREMENTS | Given the complexity of the RFP, extensive requirements, etc. can the State extend the proposal due date by at least 2-4 weeks? | Yes | |
| 39 | SAPROCUREMENTS | Will selected vendor have the opportunity to provide exceptions and/or alternative contract language during contract negotiations, or will vendors need to provide those within their respective proposals? | Yes | |
| 40 | SAPROCUREMENTS | Can the Board provide an inventory of all the reports that need to be replicated within the new system? | Yes | |
| 41 | SAPROCUREMENTS | Is the Board open to virtual training, including the use of written training materials, in addition to onsite training? | Yes | |
| 42 | INLUMON1 | Budget | Has budget has been allocated/approved for this replacement system? In the absence of a budget number can the Department of Administration or the Cosmetology Board provide the current costs to manage and support the live systems in place? | Yes, budget has been allocated/approved for replacement system. Approximate current costs are $1200/monthly |
| 43 | INLUMON1 | 24x7 Phone Support | Item 4.4.2 24x7 phone support: Should vendor assume the Nevada Cosmetology support desk would require dedicated resources to live answer? | 24x7 support would not be required, but the board does want SLA met and prompt service when support is needed. |
| 44 | MICROPACT2018 | Key Personnel | In section 10.5, it is mentioned that vendors are to provide Key Personnel resumes; however there appears to be no definition of who the Board considers "Key". Is it correct to assume that all Key Personnel are vendor-defined? | Yes |
| 45 | RVRADENBURG | Vendor question | Please confirm if the submission date is 1/12/23 or 1/9/23? This is in reference to the submission date on the front page for 01/12/2023 and date in Section 7 for 01/09/2023. | Submission date is 1/12/23 at 2:00PM PT |
| 46 | RVRADENBURG | Vendor question | Does the state have an existing Address Validation/GIS Provider? | There are software programs within the state that use GIS but not directly. |
| 47 | RVRADENBURG | Vendor question | Please confirm if Requirement 3.7 is a duplicate/repeat? | 3.7 is not a duplicate |
| 48 | RVRADENBURG | Vendor question | Requirements 3.8.3 and 3.8.5 in 3.7 Data Retention / General User / Compatibility are showing incomplete. Can you confirm the requirements? Also, please confirm that the numbering of requirements in this section should be 3.7.x | 3.7.3 and 3.7.5 were the last words of the line immediately preceeding. The entire section has been upated and renumbered to fix those typos. Please see the new attachemnt "REVISED S2188 Requirements Matrix" |
| 49 | RVRADENBURG | Vendor question | Is the agency expecting the vendor to provide call center services as part of ongoing help desk support? | No |
| 50 | RVRADENBURG | Vendor question | Is it possible to provide staff reference details later in the procurement process, e.g., after a vendor is down selected? | Yes |
File details come from the government source that posted it. Updated .