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Alexandria VA Health Care Systems Window Cleaning Services Performance Work Statement
General General. This service contract will be in support of the Alexandria VA Medical Center in Pineville, LA. The contractor is responsible for the window cleaning services outlined in the PWS.
The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government. The contractor shall perform to the requirements set forth in this document that are designed to provide acceptable service levels of performance standards.
Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, tools, materials, uniforms, supervision, and other items and non‐personal services necessary to perform window cleaning services as defined in the PWS.
Objective: The contractor shall provide window cleaning services located at the Alexandria VA Health Care Systems (2495 Shreveport HWY, Pineville, LA). All window cleaning service shall be the contractor’s responsibility throughout the duration of the contracts period of performance.
Scope of Work: The contractor shall provide window cleaning outlined in this Performance Work Schedule (PWS). The contractor shall be responsible for all cleaning services identified areas in the PWS. Best commercial practices shall be applied in the performance of work. All work shall be completed per approved and accepted industry standards. The contractor shall furnish all labor, transportation, and tools to accomplish all cleaning services of Government facility In Accordance With (IAW) the standards outlined in Section 5 of this PWS.
General Information:
Recognized Holidays: The contractor may be required to perform services on weekends and holidays.
| New Year’s Day | | | Juneteenth Day | Veteran’s Day | |
| Martin Luther King Jr.’s Birthday | Independence Day | | Thanksgiving Day | | |
| Presidents Day | | Labor Day | | Christmas Day Memorial Day | Columbus Day |
Hours of Operation: The contractor shall provide scheduled window cleaning on a date agreed upon after contract award. The contractor shall provide window cleaning services between the hours of 08:00 am and 4:30 pm. Monday through Friday, except in an event of a facility operation schedule change identified in this PWS. The contractor shall ensure all technicians have the required relevant experience and training to handle their tasks successfully. The contractor shall have qualified technicians at the start of the contract period.
Place of Performance. Alexandria VA Health Care System, 2495 Shreveport HWY, Pineville, LA 71306.
Access and General Protection/Security Policy and Procedures: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area installation/facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide information required for background checks to meet installation access requirements for the installation Security Forces Office. The contractor workforce must comply with all personal identity verification requirements as directed by the Department of Defense (DoD), USAF and/or local policy. In addition to the changes otherwise authorized by the Changes Clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
Facility Clearance. All contractors performing on this contract will work only in specify spaces.
The service contractor will not use any method or substances, which may cause damage to the equipment’s systems. Any damage or loss through negligence by the service contractor, subcontractor or service contractor's staff shall be the whole responsibility of the service contractor. Alexandria VA Health Care System may require the service contractor to correct all damages and pay for the cost of damages.
Government Representative: The Government Representative monitors all technical aspects of the contract and assists in contract administration. The Government Representative is authorized to perform the following functions identified in the appointment letter: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements including Government drawings, designs, and specifications; monitor the contractor's performance and notify both the KO and contractor of any deficiencies; coordinate availability of Government furnished property; and provide worksite entry for contractor personnel. The Government Representative’s formal designation letter states the responsibilities and limitations of the Government Representative, especially regarding changes in cost or price, estimates, or changes in delivery dates. The Government Representative is not authorized to change any of the terms and conditions of the resulting contract.
Government Furnished Property, Equipment and/or Services
Government Furnished Property, Equipment and/or Services.
Services: Not applicable.
Facilities: All cleaning services outlined in this PWS will take place on site on government facilities; however, no permanent workspace will be provided to the contractor.
Utilities: The Government will provide all utilities in facilities for the Contractors use in performance of tasks outlined in this PWS. The Contractor shall instruct its employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish their task.
Contractor Furnished Items and Responsibilities
Contractor Furnished Items and Responsibilities.
The Contractor shall provide all personnel, services, uniforms, materials, equipment, and transportation required to perform work under this contract.
Equipment: Personal Protective Equipment (PPE). The Contractor will provide limited PPE. PPE will include, disposable gloves, masks and other items that may be required or deemed necessary for personnel working in the facility.
Specific Tasks
Basic Services: The contractor shall provide window cleaning services outlined in the PWS at Alexandria VA Health Care Systems, Pineville, LA. The contractor shall provide the management staff, material and financial resources, documentation, and technical expertise to perform all the tasks included in this contract. The contractor shall manage the total work effort associated with all services required herein to assure full and timely completion of these services. Included in this function are a full range of duties including, but not limited to, planning, and scheduling. All equipment used to preform the work on the outside will conform to Federal, State and Local safety requirements and will be inspected prior to use by the COR.
Window cleaning: The contractor shall provide all labor, material, equipment, supervision, and related services required to clean Windows of the Alexandria VA Health Care Systems, Pineville, LA.
The work shall include, but not be limited to:
The window cleaning of all exterior windows and interior window on the Alexandria VA Health Care Systems.
The window cleaning of front and back center foyer interior windows, north and south entrance interior windows.
Contractor Responsibilities:
The windows shall be washed using industry‐approved techniques, producing a finished product free from streaks or other removable blemishes or foreign matter. During the cleaning process, if any defects or deficiencies are noticed, contractor personnel shall report the issue and location to the Government Representative.
The building shall be cleaned using industry‐approved techniques that will clean the materials without damage.
Work Area Safety Protection:
Contractor shall provide any and all types of shielding, barricades, warning signs and any other protection necessary to protect the personnel, equipment and the area in which the contractor’s will be working, from injury, damage, and/or contamination during the duration of the work.
Contractor shall notify the Government Representative or his designee immediately in the event of any damage to Alexandria VA Health Care Systems property caused by the Contractor's personnel, equipment, or materials. Contractor shall notify the KO/Government Representative or the designee in the event damage is discovered prior to the beginning of or during the work performed.
Contractor shall promptly repair, or source to have repaired all damage caused by the Contractor’s personnel equipment, including the procedures used and/or the materials used by the contractor in the performance of the work. The repairs shall be done to the complete satisfaction of the KO.
Miscellaneous:
Other Workplace Safety Requirements:
Contractor shall comply with the occupational health and safety standards as set forth in OSHA 29 CFR 1910 and ANSI/ICWA 1 14, the Window Cleaning Safety Standard, for exterior building maintenance operations.
After contractor has been awarded the contract; contractor shall provide Government Representative a written proposed work schedule.
Alexandria VA Health Care Systems building personnel, Alexandria VA Health Care Systems visitors, contractor's personnel, the building, and property shall always be protected when overhead work is in progress.
Work Site Clean Up:
After window cleaning, contractor shall thoroughly clean all walls, grounds, roofs, staging, storage areas, sidewalks, parking lot, roadways, etc. affected by the work.
All areas shall be left in a neat and clean condition in compliance with industry standards of cleanliness and must meet the approval of the Government Representative.
Material Safety Data Sheets Requirements:
Contractor shall provide the Government Representative a copy of Material Safety Data Sheets ("MSDS") on all materials used in the performance of this Contract where such a sheet is required.
Contractor shall always keep a copy of the above referenced MSDS Sheet at its work site that a product requiring such a sheet is in use.
Technical Exhibit Listing
Performance Requirements Summary (PRS) Deliverables Schedule
Technical Exhibit 1 Performance Requirements Summary Tasks
The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
| Performance Objective |
| Standard |
| Performance Threshold |
| Method of Surveillance |
PRS #1 Exterior Window Cleaning of Alexandria VA Health Care System. IAW PWS Para 5.2.1 Contractor shall ensure the exterior windows of building are cleaned IAW the PWS
| 98% Minimum |
| 100% Inspection |
| 98% Minimum |
| 100% Inspection |
PRS #2 Interior Window Cleaning of Alexandria VA Health Care System. IAW PWS Para 5.2.1 Contractor shall ensure the interior windows of building are cleaned IAW the PWS
Technical Exhibit 2 Deliverables Schedule
| Deliverable Title |
| Description |
| Estimated Quantity |
| Frequency |
| Submit To |
Material Safety Data Sheets (MSDS). IAW
PWS 5.5
| Shall be provided on all materials used in the performance of this contract where such as sheet is required |
| 1 |
| Copy |
| Facility Manager |
SCHEDULE OF CLEANING
| QUANITY |
| TYPE |
| SIZE |
| INSIDE/OUTSIDE |
| SCREEN |
| BUILDING |
| 16 |
| French Door |
| 7x66 ½ |
| Both |
| No |
| 46 |
| 8 |
| French Door |
| 21x53 ½ |
| Both |
| No |
| 46 |
| 2 |
| French Door |
| 31x69 |
| Both |
| No |
| 46 |
46 Chapel
| 5 |
| French Door |
| 31x28 |
| Both |
| No |
| 45 |
| 2 |
| French Door |
| 23x91 ½ |
| Both |
| No |
| 45 |
| 6 |
| French Door |
| 20 ½ x55 |
| Both |
| No |
| 45 |
| 3 |
| French Door |
| 14x49 |
| Both |
| No |
| 45 |
| 2 |
| French Door |
| 31x53 |
| Both |
| No |
| 45 |
| 2 |
| French Door |
| 41x90 |
| Both |
| No |
| 45 |
| 1 |
| French Door |
| 27 ½ x 69 |
| Both |
| No |
| 45 |
| 2 |
| French Door |
| 10x36 |
| Both |
| No |
| 45 |
| 3 |
| French Door |
| 31x52 ½ |
| Both |
| No |
| 45 |
| 6 |
| French Door |
| 17x53 |
| Both |
| No |
| 45 |
| 13 |
| French Door |
| 17x53 |
| Both |
| No |
| 45 |
| 16 |
| French Door |
| 25 ½ x67 ½ |
| Both |
| No |
| 45 |
| 83 |
| Casement Window |
| 12 ½ x43 ½ |
| Both |
| No |
| 45 |
| 179 |
| Double Hung |
| 36x60 |
| Both |
| Yes |
| 45 |
| 40 |
| Solid Window |
| 13x31 ½ |
| Both |
| No |
| 45 |
| 2 |
| Solid Window |
| 92x71 |
| Both |
| No |
| 45 |
| 2 |
| Solid Window |
| 92x28 ½ |
| Both |
| No |
| 45 |
| 2 |
| Solid Window |
| 71x26 |
| Both |
| No |
| 45 |
| 3 |
| Solid Window |
| 28 ½ x26 |
| Both |
| No |
| 45 |
| 4 |
| Solid Window |
| 31x33 |
| Both |
| No |
| 45 |
| 2 |
| Sliding Door |
| 31x33+4 |
| Both |
| No |
| 45 |
| 2 |
| Swinging Door |
| 25x67 |
| Both |
| No |
| 45 |
| 10 |
| Solid Window |
| 31x33 |
| Both |
| No |
| Center CT. |
| 28 |
| Double Hunt |
| 38x72 |
| Both |
| Yes |
| 16 |
| 3 |
| Arch Store Front |
| 38x24 |
| Both |
| Yes |
| 16 |
| 100 |
| Double Hung w//3 panels |
| 3’3”x5’11” |
| Both |
| Yes |
| 1 |
| 10 |
| Fixed |
| 1’11”x1’4’ |
| Both |
| No |
| 1 |
| 5 |
| Double Hung w/2 panels |
| 3’4”x3’ |
| Both |
| No |
| 1 |
| 16 |
| Fixed |
| 10’x3” |
| Both |
| No |
| 1 |
| 26 |
| Regular |
| Screen |
| Both |
| Yes |
| 1 |
| 46 |
| Sun Screen |
| Screen |
| Both |
| Yes |
| 1 |
| 2 |
| Double Door |
| 7’5”x5” |
| Both |
| No |
| 1 |
| 1 |
| Fixed |
| 1’5”x4’10” |
| Both |
| No |
| 1 |
| 1 |
| Fixed |
| 3’4”x1’9” |
| Both |
| No |
| 1 |
| 1 |
| Fixed |
| 2’2”x1’9” |
| Both |
| No |
| 1 |
| 1 |
| Fixed |
| 3’x1’6” |
| Both |
| No |
| 1 |
| 116 |
| Double Hung w/3 panels |
| 3’3””x5’11” |
| Both |
| Yes |
| 2 |
| 19 |
| Security |
| 3’3”x3’10” |
| Both |
| No |
| 2 |
| 10 |
| Fixed w/3 panels |
| 4’4”x3’9” |
| Both |
| No |
| 2 |
| 30 |
| Fixed w/3 panels |
| 2’x3’2” |
| Both |
| No |
| 2 |
| 20 |
| Fixed w/3 panels |
| 3’6”x3’2” |
| Both |
| No |
| 2 |
| 2 |
| French Doors |
| 1’8”x3’ |
| Both |
| No |
| 2 |
| 1 |
| Fixed |
| 1’6”x5’ |
| Both |
| No |
| 2 |
| 2 |
| Sliding |
| 1’x3’9 ½ “ |
| Both |
| No |
| 2 |
| 1 |
| Fixed |
| 4’2”x1’ |
| Both |
| No |
| 2 |
| 1 |
| Fixed |
| 2’4”x1’ |
| Both |
| No |
| 2 |
| 1 |
| Door |
| 6’3”x31’ |
| Both |
| No |
| 2 |
| 1 |
| Fixed |
| 1’5”x4’1” |
| Both |
| No |
| 2 |
| 15 |
| Regular |
| Screen |
| Both |
| Yes |
| 2 |
| 10 |
| Fixed |
| 2’3”x2’9” |
| Both |
| No |
| Corridor |
| 10 |
| Sliding w/2 panels |
| 2’3”x2’9” |
| Both |
| No |
| Corridor |
| 10 |
| Fixed Arch |
| 4’11”x2’5 ½ “ |
| Both |
| No |
| Corridor |
| Quantity |
| Type |
| size |
| Panes |
| Screen |
| Building |
| 29 |
| Sliding |
| 5’x1’10” |
| 58@2’4”x1’10” |
Connecting Corridor
Connecting Corridor
| 10 |
| Fixed |
| 5’x3’6” |
| 10@5’x3’6” Arch |
Connecting Corridor
| 8 |
| Fixed |
| 5’x2” |
| 8@5’x2’ Arch |
Connecting Corridor
| 6 |
| Fixed |
| 5’4’8” |
| 6@5’x4’8” Arch |
Connecting Corridor
| 4 |
| Fixed |
| 5’x1’9” |
| 4@5’x1’9” |
Connecting Corridor
| 2 |
| Fixed |
| 5’x2’9” |
| 2@5’x2’9” |
Connecting Corridor
| 3 |
| Fixed |
| 5’x3’7” |
| 3@5’x3’7” Arch |
Connecting Corridor
Connecting Corridor
| 1@7”x6’6” |
| 17 Regular |
| Connecting Corridor |
1@5’x1’9”
Connecting Corridor
1@3’4”x3’2”
Connecting Corridor
1@2’3”x2’10”
Connecting Corridor
1@2’3”x1’6”
Connecting Corridor
1@1’7”x3’4”
Connecting Corridor
1@1’7”x2’1”
Connecting Corridor
| 153 |
| Triple Hung |
| 3’3”x5’10” |
| 3@2’6”x1’7” |
| 11 |
| Double Hung |
| 3’3”x4’ |
| 2@2’6”x1”x7” |
| 5 |
| Triple Hung |
| 3’3”x4’6” |
| 3@2’6”x1’4” |
| 2 |
| Triple Hung |
| 3’3”x4’6” |
| 6@1’4”x1’4” |
| 2 |
| French Door |
| 2’6”x7” |
| 10@1’x1’3” |
| 2 |
| Fixed |
| 1’8”x6’ |
| 2arch@1’8”x6’ |
2 arch@ 1’8”x2”x6”
1 arch @ 5’x6’
1@5’x2’6”
| 2 |
| Triple Hung |
| 3’3”x5’10” |
| 6@1’7”x1’3” |
| 4 |
| Store Front |
| 7’x10’ |
| 4@2’x2’ |
2@2’x5’6”
2@3’x2’
1@3’x5’6”
| 4 |
| Arch Store Front |
| 7’x9’ |
| 2@2’x2’ |
2@2’x3’
2@2’x4’
1@3’x2’
1@3’x3’
1@3’x4’
| 1 |
| Arch Store Front |
| 8’x9’ |
| 2@1’x2’ |
1@8’x2’
| 1 |
| Triple Hung |
| 1’6”x5’10” |
| 3@1’7”x1’ |
1@2’ Diameter
| 46 |
| Double Hung |
| 3’1”x5’10” |
| 92 panes@2’7”x2’8” |
| 6 |
| Double Hung |
| 3’1”x7’3” |
| 12 panes@2’4”x3’7” |
| 25 |
| Double Hung |
| 3’4”x4’ |
| 50 panes@2’6”x1’6” |
| 4 |
| Fixed |
| 6’x10 ½ “ |
| 4 panes@5’4”x4’ |
| 6 |
| Fixed |
| 3’8”x11’ |
| 6 panes@3’3”x4’ |
| 11 |
| Double Hung |
| 3’4”x3’2” |
| 22 panes@1’2”x2’3” |
| 6 |
| Fixed |
| 3’3”x2’1” |
| 6 panes@1’5”x2’6” |
| 2 |
| Fixed |
| 3’x1’8” |
| 2 panes@2’4”x11’ |
| 5 |
| Double Hung |
| 5’x6’8” |
| 10 panes@4’6”x3’ |
| 20 |
| Double Hung |
| 1’10”x6’8” |
| 40 panes@1’5”x3’ |
| 10 |
| Double Hung |
| 4’3’x6’8” |
| 20 panes@2’9”x3’ |
| 20 |
| Double Hung |
| 1’10”x5’5” |
| 40 panes@1’5”x2’4” |
| 10 |
| Double Hung |
| 4’3”x5’5” |
| 20 panes@3’9”x2’4” |
| 2 |
| French |
| 5’3”x7” |
| 20panes@1’11”x1’11” |
| Transom |
| 5’3”x1’9” |
| 2 panes@1’11”x1’6” |
| 2 |
| Door Lights |
| 5”x1’6” |
| 1 pane@2’5”X1’6” |
| 2 |
| Store Front |
| 4’10”x7’ |
| 2 panes@2’x6’4” |
| 88 |
| Double Hung |
| 3’3”x6” |
| 264@1’7”x2’6” |
| 88/Sun |
| 6 |
| 2 |
| Double Hung |
| 3’3”x4’ |
| 6@2’7”x11” |
| 2/Sun |
| 6 |
| 3 |
| Double Hung |
| 3’x3’4” |
| 6@2’7”x2’8” |
| 3/Sun |
| 6 |
| 8 |
| Fixed |
| 1’2”x6’ |
| 8@6’x5’5” |
| 8/Regular |
| 6 |
| 16 |
| Fixed |
| 3’3”x2’6” |
| 16@6”x5’5” |
| 8/Reg./4 Sun |
| 6 |
| 22 |
| Double Hung |
| 4’10”x4’9” |
| 44@2’x4’ |
| None |
| 6 |
| 8 |
| Double Hung |
| 4’10”x5’5” |
| 16@4’5”x2’4” |
| 8/Sun |
| 6 |
| 16 |
| Double Hung |
| 3’6”x5’5” |
| 32@3’1”x2’4” |
| 16/Sun |
| 6 |
| 16 |
| Double Hung |
| 3’6”x6’8” |
| 32@3’1”x3’1” |
| 15/Sun |
| 6 |
| 8 |
| Double Hung |
| 4’10”x6’8” |
| 16@4’5”x3’1” |
| 8/sun |
| 6 |
| 1 |
| Double Hung |
| 3’3”x4’6” |
| 2@2’6”x2’ |
| 1/Sun |
| 6 |
| 1 |
| Double Hung |
| 3’3”x4’6” |
| 2@2’6”x2’ |
| 1/Sun |
| 6 |
4@3’3”x3’
| 1 |
| Door Transom |
| 3’8”x1’6” |
| 4@10’x1’2” |
| 14 |
| Double Hung |
| 3’6”x3’ |
| 6@1’x1’4” |
| 15 |
| Double Hung |
| 2’6”x6’ |
| 8@1’x1’4” |
| 10 |
| Double Hung |
| 4’x6’ |
| 16@1’x1’4” |
| 10 |
| Double Hung |
| 5’x6’ |
| 20@1’x1’4” |
Arch Transom
7@5’x2’6”
| 2 |
| Double Hung |
| 3’6”x5’ |
| 12@1’1” |
| 2 |
| Double Hung |
| 2’6”x3’ |
| 18@1’x1’4” |
| 1 |
| Double Hung |
| 4’x9’ |
| 24@1’x1’4” |
| 2 |
| Entrance Door |
| 2’6”x6’ |
| 5@1’x1’ |
| 1 |
| Auto Door |
| 3’x6’ |
| 4@1’x1’4” |
| 1 |
| Auto Door |
| 2’6”x3’ |
| 2@2’x6’ |
| 383 |
| Double Hung |
| 3’4”x5’5” |
| 1149@1’4”x2’9” |
| 4 |
| Glass door |
| 5’8”x2’2” |
| 4@4’3”x1’9” |
| 2 |
| Fixed |
| 6’2”x4’ |
| 4@5’4”x3’6” |
| 4 |
| Fixed |
| 3’x1’ |
| 12@2’6”x10” |
| 3 |
| Security |
| 3’4”x3’ |
| 27@10”x7” |
| 3 |
| Security |
| 3’3”x4’2” |
| 24@10”x7” |
| 2 |
| Double Hung |
| 3’4”x3’ |
| 24@2’10”x1’ |
| 38 |
| Double Hung |
| 3’x5’9” |
| 114@2’6”x1’7” |
| 13 |
| Double Hung |
| 3’2”x5’ |
| 39@2’5”x1’2” |
| 2 |
| Security |
| 4’x5’ |
| 32@10”x7” |
| 2 |
| Double Hung |
| 3’x3’6” |
| 4@3’x1’ |
| 98 |
| Double Hung |
| 5’6”x3’ |
| 294@4’3”x2’6” |
| 2 |
| Store Front |
| 5’x2’ |
| 4@5’x2’ |
| 4 |
| Store Front |
| 2’6”x7’ |
| 4@2’6”x7’ |
