Attachment 2 Appendix B .docx

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Janitorial Services for the Supervisor's Office and Laramie Ranger District Office
Solicitation number
AG-82X9-S-11-0015
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Attachment 2 Appendix B Service Delivery Summary

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Janitorial Services for the Supervisor’s Office & Laramie R.D. Office Medicine Bow & Routt N.F & Thunder Basin N.G.

Solicitation No. AG-82X9-S-11-0015

Appendix B Service Delivery Summary

Performance Objective
SOW Para
Performance Threshold

Basic Cleaning Services.

Floors, baseboards, corners, and wall edges are free of dirt, dust, and debris. Trash is empty. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Ash containers are emptied and free of ashes. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale, and other deposits. Stairways are free of dirt, debris, marks, smudges, scuffs, and other foreign matter. Carpets are free of dirt, debris, litter, and other foreign matter. Dust is not visible.

1.2. and Contract Specification 100% adherence to performance requirements is required.

Not to exceed three reported occurrences with less than 100% compliance as reported by the COR on the Quality Assurance Report, Appendix D.

Basic Restroom Cleaning Services.

Restrooms are disinfected and free of dirt, deposits, streaks, and odors. Shower is disinfected and free of soap films, scum, and other deposits. Toilets, urinals, and toilet stalls are disinfected and free of scale, stains, scum, and other deposits. Floors shall be clean and free of dirt, dust, debris, water streaks, mop marks, etc. Supplies are adequate until next service.

1.3. and Contract Specification 100% adherence to performance requirements is required.

Not to exceed three reported occurrences with less than 100% compliance as reported by the COR on the Quality Assurance Report, Appendix D.

Periodic Cleaning Services.

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows and Venetian Blinds are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

1.4. and Contract Specification 100% adherence to performance requirements is required.

Not to exceed three reported occurrences with less than 100% compliance as reported by the COR on the Quality Assurance Report, Appendix D.

Emergency or Special Event Cleaning Services.

Ordered services meet requirements.

1.5. and Contract Specification 100% adherence to performance requirements is required.

Not to exceed three reported occurrences with less than 100% compliance as reported by the COR on the Quality Assurance Report, Appendix D.

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