SOO_Attachment_C_FS_OSOH_WC_IntegratedProjectRequirements-31Jul13-POSTED.xlsx

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Software as a Server (SaaS) for Reorting Incidents of Work Related Accidents, Injuries, Illnesses and Safety Stories and for Performing Workers' Compensation (WC) Case Management
Solicitation number
AG-7604-S-13-0033
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Cover Page Attachment C:

Integrated Project Solution (IPS) Business Requirements: Office of Safety and Occupational Health (OSOH) and Workers' Compensation (WC)

USDA Human Resources
Enterprise Solution Project
“ONE USDA”
January 30, 2013

&"Times New Roman,Regular"&10SOLICITATION: AG-7604-S-13-0033

Document History Page

SOLICITATION: AG-7604-S-13-0033
Revision History
Authors
FS OSOH/WC Workstream
DateDocument VersionDocument Revision Description
1/7/131.0Initial version. Compiled and integrated OSOH/WC requirements.
1/23/131.1Incorporated Project Management Office (PMO) review edits.
Approval History
Approval DateApproved VersionPMO Acceptance Log NumberChange Request Number (if applicable)

&"Times New Roman,Bold"&10&K016600

&"Times New Roman,Regular"&9OSOH/WC Business Requirements Created on: 01/07/2013 &"Times New Roman,Regular"&9Page &P of &N Last Updated on: 01/30/2013

Instructions for IPS TAB

SOLICITATION: AG-7604-S-13-0033

DEFINITIONS AND INSTRUCTIONS TO COMPLETE IPS REQUIREMENTS TAB
Offer must complete the IPS tab and Submit as an Attachment to the Technical Proposal

&"Times New Roman,Bold"&10&K016600

&"Times New Roman,Regular"&9OSOH/WC Business Requirements Created on: 01/07/2013 &"Times New Roman,Regular"&9Page &P of &N Last Updated on: 01/30/2013

Definitions: addresses terms related to the future state requirements for the Integrated Project Solution (e.g., Fit and Gap) as depicted in the "IPS Requirements" tab.

Priority Mandatory: A mandatory requirement supports an essential mission-critical business need, statutory requirement and/or regulatory requirement that must be implemented and met. The requirements also include best business practices that the Federal Human Resources (HR) community has agreed must be adopted. Note: only mandatory requirements are expected out-of-the-box.

Critical: A critical requirement supports an essential business need likely to become mandatory at some point in the future. However, new legislation and policies may accelerate the change in requirements designation. A change management process has been established to control the timing around when critical requirements become mandatory.

Useful: A useful requirement supports an important but nonessential business need that may become critical or mandatory in the future. Vendors will not be pressed to meet all useful requirements, but useful requirements will distinguish solutions and services in the marketplace. Over time, market forces may compel vendors to meet useful requirements.

FIT/GAP Column

Fit/Gap column includes the following two drop-downs for selection

1. Meets: the system's current out-of-the-box capability meets the future-state requirements for the OSOH/WC System.

2. Does Not Meet: the system's current out-of-the-box capability does not meet the future-state requirements for the OSOH/WC System. If the requirement is not met by the current out-of-the-box capability, and there is the ability for a potential workaround, please use Column E: Comments to address how the workaround will be completed (e.g., Future development, additional costs, etc.)

IPS Requirements

Meets
Does Not Meet
IPS Unique IDIPS RequirementIPS PriorityFIT/GAPComments
General System Requirements
IPS-1The system must be a Web based application.Mandatory
IPS-2The system must support single sign-on.Mandatory
IPS-3The system must be in compliance with laws and regulations.Mandatory
IPS-3.1The system must be in compliance with Office of Workers' Compensation Program (OWCP) laws and regulations.Mandatory
IPS-3.2The system must be in compliance with OSOH laws and regulations.Mandatory
IPS-4The system must provide warning messages prior to automatically logging a user out, due to inactivity.Mandatory
IPS-5The system must not exit users from the system due to capacity/load constraints.Mandatory
IPS-6The system must provide standard out of the box capabilities for enterprise integration with document management, workflow management, case management and customer relationship management systems.Mandatory
IPS-7The system shall adhere to current United States Department of Agriculture (USDA) Web standards (e.g., color, format, etc.) for each Agency.Mandatory
IPS-8The system must be Section 508 compliant (Target Center).Mandatory
IPS-8.1The system must be Section 508+ compliant.Useful
IPS-9The system must operate using a standard database (e.g. Oracle®).Mandatory
IPS-10The system must support Electronic Data Interchange (EDI).Mandatory
IPS-11The system must back-up all records and associated files.Mandatory
IPS-12The system must store data in compliance with Federal Data Retention Standards.Mandatory
IPS-13The system must perform archiving without impacting system performance.Mandatory
IPS-14The system must accommodate multiple records.Mandatory
IPS-15The system must accommodate an increase in volumes at any time, suddenly or gradually.Mandatory
IPS-16The system must accommodate peak volumes.Mandatory
IPS-17The system must monitor critical batch cycles between systems to completion.Mandatory
IPS-18The system must automatically alert the Systems Administrator when utilization on application server or database server is exceeded (e.g., 85 percent).Mandatory
IPS-19The system must automatically alert users when Web pages are unavailable.Mandatory
IPS-20The system must be available for use via the Internet 24 hours a day and 7 days a week, except for negotiated periods of scheduled maintenance.Mandatory
IPS-21The system must be available for a “specified percentage” of time (e.g., 98 percent).Mandatory
IPS-22The system must not be down for more than a “specified number” of minutes during a peak period (e.g., 15 minutes).Mandatory
IPS-23The system must not be down for more than a “specified number” of hours during non-peak (e.g., two hours).Mandatory
IPS-24The system must be available based upon predetermined service level agreements (e.g., 24 hours a day, seven days a week, with a yearly availability of 99.9 percent).Mandatory
IPS-25The system must keep a log of all maintenance activities, including scheduled preventive maintenance.Mandatory
IPS-26The system must log documentation of all suspected faults in accordance with the USDA Incident Management Policy.Mandatory
IPS-27The system must log all associated suspected fault remediation in accordance with the USDA Incident Management Policy.Mandatory
IPS-28The system must log documentation of all actual faults in accordance with the USDA Incident Management Policy.Mandatory
IPS-29The system must provide scheduled system maintenance which takes into account users in various time zones.Mandatory
IPS-30The system must employ monitoring tools to monitor condition of the entire system.Mandatory
IPS-31The system must employ monitoring tools to monitor usage of system resources.Mandatory
IPS-32The system must notify affected users of a system outage when a user tries to access the system.Mandatory
IPS-33The system must provide a complete copy of system records, including audit log records, for purpose of system restore.Mandatory
IPS-34The system must notify a user with appropriate user roles via a system outage report.Mandatory
IPS-35The system must notify a user with appropriate user roles of remediation procedures to solve system outage.Mandatory
IPS-36The system must maintain a completely separate, duplicate instance of the application and all records for purposes of disaster recovery.Mandatory
IPS-37The system must be able to load backup media.Mandatory
IPS-38The system must be able to restore system data.Mandatory
IPS-39The system must allow a user with appropriate user roles the ability to test system functionality, including security controls.Mandatory
IPS-40The system must support Security Services (e.g., Federal Information Processing Standard (FIPS)).Mandatory
IPS-41The system must be compliant with the National Institute of Standards and Technology 800-53 (NIST 800-53) standards.Mandatory
IPS-42The system must authenticate users through USDA security and access controls.Mandatory
IPS-43The system must deny access to the system for non-authenticated users.Mandatory
IPS-44The system must enable functionality by a user's role within organizational level.Mandatory
IPS-45The system must provide filtering capabilities on data.Mandatory
IPS-46The system must display an error message when filtered data cannot be returned.Mandatory
IPS-47The system must mask Personally Identifiable Information (PII) in data that is viewed in or exported from the system (where applicable).Mandatory
Dashboard
IPS-48The system must provide a dashboard.Critical
IPS-48.1The system must have the ability to provide a dashboard, per user, based on role.Critical
IPS-48.2The system must have the ability to provide a dashboard, per user, based on organizational level.Critical
IPS-48.3The system must have the ability to provide a dashboard, by Region/Station/Area (R/S/A).Critical
IPS-49The system must have the ability to provide a user-customizable dashboard.Useful
IPS-50The system must provide a dashboard with a visual graphical display.Critical
IPS-51The system must provide the ability to save user-defined formulas for metrics onto the user's personal dashboard.Useful
IPS-52The system must provide a dashboard of near real-time indicators of selected metrics.Critical
IPS-52.1The system must provide a dashboard of near real-time Leading Indicators.Critical
IPS-52.1.1The system must provide a dashboard of near real-time indicators of Serious Accident Investigations (SAIs) completed.Critical
IPS-52.1.2The system must provide a dashboard of near real-time indicators of Facilitated Learning Analyses (FLAs) completed.Critical
IPS-52.1.3The system must provide a dashboard of near real-time indicators of Safety Program Evaluations (SPEs) due this fiscal year.Critical
IPS-52.1.4The system must provide a dashboard of near real-time indicators of SPEs completed.Critical
IPS-52.1.5The system must provide a dashboard of near real-time indicators of Safety Stories submitted.Critical
IPS-52.1.6The system must provide a dashboard of near real-time indicators of Employee-Submitted Hazard Reports.Critical
IPS-52.1.7The system must provide a dashboard of near real-time indicators of Empowerment Cards Invoked.Critical
IPS-52.2The system must provide a dashboard of near real-time Trailing Indicators.Critical
IPS-52.2.1The system must provide a dashboard of near real-time indicators of Total Cases Reported (e.g., fiscal/calendar year to date).Critical
IPS-52.2.2The system must provide a dashboard of near real-time indicators of Total Case Rate (e.g., fiscal/calendar year to date).Critical
IPS-52.2.3The system must provide a dashboard of near real-time indicators of Total Occupational Safety and Health Administration (OSHA) Recordable Cases (e.g., fiscal/calendar year to date).Critical
IPS-52.2.4The system must provide a dashboard of near real-time indicators of OSHA Recordable Case Rate (e.g., fiscal/calendar year to date).Critical
IPS-52.2.5The system must provide a dashboard of near real-time indicators of Total Lost Time Away (LTA) Cases (e.g., fiscal/calendar year to date).Critical
IPS-52.2.6The system must provide a dashboard of near real-time indicators of Lost Time Case Rate (LTAR) (e.g., fiscal/calendar year to date).Critical
IPS-52.2.7The system must provide a dashboard of near real-time indicators of Total Lost Work Days (e.g., fiscal/calendar year to date).Critical
IPS-52.2.8The system must provide a dashboard of near real-time indicators of Lost Work Day Rate (e.g., fiscal/calendar year to date).Critical
IPS-52.2.9The system must provide a dashboard of near real-time indicators of Restricted Duty Cases Total.Critical
IPS-52.2.10The system must provide a dashboard of near real-time indicators of Restricted Duty Case Rate.Critical
IPS-52.2.11The system must provide a dashboard of near real-time indicators of Total Motor Vehicle Accident Cases (e.g., fiscal/calendar year to date).Critical
IPS-52.2.12The system must provide a dashboard of near real-time indicators of Chargeable Motor Vehicle Accident Cases (>$500).Critical
IPS-52.2.13The system must provide a dashboard of near real-time indicators of Chargeable Motor Vehicle Accident Cases Frequency Rate.Critical
IPS-52.2.14The system must provide a dashboard of near real-time indicators of Motor Vehicle Accidents Resulting in Personal Injury (e.g., fiscal/calendar year to date).Critical
IPS-52.2.15The system must provide a dashboard of near real-time indicators of Number of FS Employee Fatalities (e.g., fiscal/calendar year to date).Critical
IPS-52.2.16The system must provide a dashboard of near real-time indicators of Number of non-FS Employee Fatalities (e.g., fiscal/calendar year to date).Critical
IPS-53The system must provide a user friendly interface.Mandatory
IPS-53.1The system must provide tabs on the main page.Mandatory
IPS-53.2The system must provide drop-down choices in user fields, where possible.Mandatory
IPS-53.3The system must provide search functionality for large groupings.Mandatory
IPS-53.4The system must provide the ability to use previously answered questions to populate forms and data.Mandatory
IPS-54The system must provide the ability for users to answer questions in an interview style (e.g., text fields, drop-down fields, radio buttons, etc.).Critical
IPS-55The system must provide the ability to interface with a portal (e.g., SharePoint®).Mandatory
IPS-56The system must support a managerial view for dashboards.Critical
IPS-57The system must provide the ability to generate updates/notifications for the users on the main page.Critical
IPS-58The system must provide search capabilities for active cases, including but not limited to:Mandatory
IPS-58.1The system must provide search capabilities for active cases by claim number.Mandatory
IPS-58.2The system must provide search capabilities for active cases by Social Security Number (SSN).Mandatory
IPS-58.3The system must provide search capabilities for active cases by last name.Mandatory
IPS-58.4The system must provide search capabilities for active cases by Date of Birth (DOB).Mandatory
IPS-58.5The system must provide search capabilities for active cases by Customer Relationship Management (CRM) number.Mandatory
IPS-58.6The system must provide search capabilities for active cases by Department of Labor (DOL) number.Mandatory
IPS-58.7The system must provide search capabilities for active cases by Wildcard Search (*).Mandatory
IPS-58.8The system must provide search capabilities for active cases by Multiple criteria (e.g., DOB and last name).Mandatory
IPS-59The system must provide search capabilities for archived cases, including but not limited to:Mandatory
IPS-59.1The system must provide search capabilities for archived cases by claim number.Mandatory
IPS-59.2The system must provide search capabilities for archived cases by SSN.Mandatory
IPS-59.3The system must provide search capabilities for archived cases by last name.Mandatory
IPS-59.4The system must provide search capabilities for archived cases by DOB.Mandatory
IPS-59.5The system must provide search capabilities for archived cases by CRM/DOL number.Mandatory
IPS-59.6The system must provide search capabilities for archived cases by Wildcard Search (*).Mandatory
IPS-59.7The system must provide search capabilities for archived cases by multiple criteria (e.g., DOB and last name).Mandatory
IPS-60The system must provide multiple search return formats, including but not limited to:Critical
IPS-60.1The system must provide a list search return format.Critical
IPS-60.2The system must provide an Employee history search return format.Critical
IPS-61The system must provide the ability to sort returned (i.e., search) information.Critical
IPS-62The system must provide the ability to delegate authority, based on user roles (access).Mandatory
IPS-62.1The system must accommodate a change in available Supervisors.Mandatory
IPS-63The system must have the ability to conduct mass reassignment of cases between Case Managers.Critical
IPS-64The system must have the ability to assign multiple cases (i.e., radio button to identify selection), by Case Manager.Critical
IPS-65The system must have the ability to sort case reassignment to Organization Level 5, by Case Manager.Critical
IPS-66The system must have the ability view multiple cases to Organization Level 5, by Case Manager.Critical
IPS-67The system must provide the ability to view cases, by Case Manager, in a summary view.Critical
IPS-67.1The system must provide the ability to view cases, by Case Manager, in a summary view by chain of command (PayCheck8/WebTA).Useful
IPS-67.2The system must provide the ability to view cases, by Case Manager, in a summary view by Case Manager.Useful
IPS-67.3The system must provide the ability to view cases, by Case Manager, in a summary view up to Organization Level 5.Useful
IPS-67.4The system must provide the ability to view cases, by Case Manager, in a summary view by case status.Useful
IPS-67.4.1The system must provide the ability to view on track cases, by Case Manager, in a summary view.Useful
IPS-67.4.2The system must provide the ability to view overdue cases, by Case Manager, in a summary view.Useful
IPS-67.4.3The system must provide the ability to view cases by next due date, by Case Manager, in a summary view.Useful
IPS-68The system must allow the Manager or WC Coordinator to sort each subsection grouping (Current Cases, Overdue Cases and Cases Requiring Action) list by header title (Date, Nature of Injury, Status, Timeline).Critical
Analytics and Metrics
IPS-69The system must provide the ability for pre-defined (standard) metrics to be accessed by the user.Critical
IPS-70The system must provide for the ability for ad-hoc metrics to be accessed by the user.Critical
IPS-71The system must provide the ability to save personalized metrics within a user's view.Critical
IPS-72The system must provide the ability to display the source of data for metric calculations.Useful
IPS-73The system must provide the ability to show the definition of metrics.Critical
IPS-74The system must provide the ability to show the formula for the calculation(s) of the metric.Critical
IPS-75The system must provide the ability to create trends for user defined data sets based on user defined periods of time.Critical
IPS-76The system must provide the ability to view trends for user defined data sets based on user defined periods of time.Critical
IPS-77The system must provide the ability to roll up/drill down on the available data by organization structure level 8.Critical
IPS-78The system must provide the ability for the user to export a metric including all of the additional descriptive information related to that metric.Useful
IPS-79The system must provide the ability to show the definition (including calculations) of a metric on an exported document.Critical
IPS-80The system must provide the ability for a user to see a snapshot of case management and to customize as needed within the vendor solutions capabilities.Critical
IPS-81The system must provide the ability to view a snapshot (data at a specific point of time) of a user-defined data set based on user-defined time frame.Critical
IPS-82The system must provide the ability for users to conduct forecasting (using historical information to determine trends) as needed within the vendor solutions capabilities.Critical
IPS-83The system must provide the ability to conduct benchmarks against external organizations, given that the data is provided in the tool.Useful
System Rules
IPS-84The system must support Web based access capabilities.Mandatory
IPS-84.1The system must support Web based access capabilities via Data tablets.Critical
IPS-84.1.1The system must support web based access capabilities via iPad® platform.Critical
IPS-84.1.2The system must support web based access capabilities via Android® platform.Critical
IPS-84.1.3The system must support web based access capabilities via Windows® platform.Critical
IPS-84.2The system must support Web based access capabilities via Smartphones.Critical
IPS-84.2.1The system must support web based access capabilities via iPhone® platform.Critical
IPS-84.2.2The system must support web based access capabilities via Android® platform.Critical
IPS-84.2.3The system must support web based access capabilities via Windows® platform.Critical
IPS-85The system must provide the ability to create business rules against the data (e.g., auto-calculations that trigger events, etc.).Mandatory
IPS-86The system must be able to pre-populate data fields.Mandatory
IPS-87The system must allow user to edit pre-populated data.Mandatory
IPS-88The system must provide the ability to display choices via drop-down, where possible.Mandatory
IPS-89The system must not require users to re-enter any data that is already contained in existing databases.Critical
IPS-89.1The system must not require users to re-enter any data that is already contained in existing databases, including personal data made available from the Employee database of record (e.g., National Finance Center (NFC) Bi-Weekly Examination and Analytical Reporting (BEAR) file).Critical
IPS-90The system must provide the ability to prohibit users from advancing under certain scenarios.Critical
IPS-90.1The system must provide the ability to prohibit users from advancing if there is a change of date without justification.Useful
IPS-90.2The system must provide the ability to prohibit users from advancing if there are blank fields (where mandatory or designated input is requested).Mandatory
IPS-90.3The system must provide the ability to prohibit users from advancing if there is incomplete documentation.Useful
IPS-91The system must support electronic signature.Mandatory
IPS-92The system must provide an ability for free text and notes with audit capability.Mandatory
IPS-93The system must provide the ability to save multiple comments.Mandatory
IPS-93.1The system must provide the ability to save multiple comments in chronological order.Mandatory
IPS-93.2The system must provide the ability to filter/sort multiple comments.Critical
IPS-94The system must provide the ability to process analytics.Critical
IPS-95The system must have email capabilities.Mandatory
IPS-96The system must have fax capabilities.Critical
IPS-97The system must provide save capabilities.Mandatory
IPS-98The system must support auto save functionality.Critical
IPS-99The system must provide the ability to notify a user prior to timing-out.Mandatory
IPS-100The system must provide the ability to convert specific formats (e.g., date).Critical
IPS-101The system must provide the ability to conduct auto calculations (where possible).Mandatory
IPS-101.1The system must provide the ability to conduct auto calculations (where possible) on the Compensation Act (CA)-7 form.Mandatory
IPS-101.2The system must provide the ability to conduct auto calculations (where possible) for average weekly wage.Mandatory
IPS-102The system must provide the ability to load all historical cases.Mandatory
IPS-102.1The system must provide the ability to load all historical cases by DOL number.Mandatory
IPS-102.2The system must provide the ability to load all historical cases of WC data.Mandatory
IPS-103The system must have the capability to associate Incident Numbers (IN) with OWCP assigned Claim Numbers (CN).Mandatory
IPS-104The system must have the capability to associate forms with an IN.Mandatory
IPS-104.1The system must have the capability to associate CA-1 forms with an IN.Mandatory
IPS-104.2The system must have the capability to associate CA-2 forms with an IN.Mandatory
IPS-104.3The system must have the capability to associate SF-91 forms with an IN.Mandatory
IPS-104.4The system must have the capability to associate AD-112 forms with an IN.Mandatory
IPS-105The system must use the e-mail messenger to notify the Employee that an incident must be entered associated with an OWCP CN.Useful
IPS-106The system must allow users to determine a CN/IN association based on data.Critical
IPS-106.1The system must allow users to determine a CN/IN association based on the Date of incident.Critical
IPS-106.2The system must allow users to determine a CN/IN association based on the Time of incident.Critical
IPS-106.3The system must allow users to determine a CN/IN association based on Employee name.Critical
IPS-106.4The system must allow users to determine a CN/IN association based on Employee SSN.Critical
IPS-107The system must have the capability to associate corrective actions numbers to an IN.Critical
IPS-107.1The system must have the capability to associate corrective actions to an audit number.Critical
IPS-108The system must automate e-mail messaging to perform actions.Mandatory
IPS-108.1The system must automate e-mail messaging to route documents.Mandatory
IPS-108.2The system must automate e-mail messaging to advise users of the next steps.Mandatory
IPS-109The system must provide provisions for alerts when a process action has not been completed within designated time frames.Critical
IPS-110The system must strip DOL OWCP chargeback data of PII.Mandatory
IPS-111The system must return DOL OWCP chargeback data to system correlated with IN.Critical
Alerts/Notifications
IPS-112The system must provide alerts.Mandatory
IPS-112.1The system must alert users of mandatory printing requirements.Mandatory
IPS-113The system must provide auto generated notifications (e.g., Continuation of Pay (COP) expiration, notifying a Supervisor about a document or something that has not been done).Mandatory
IPS-113.1The system must provide auto generated notifications upon entry of any incident.Mandatory
IPS-114The system must default notifications to individuals.Mandatory
IPS-114.1The system must provide the ability to add/delete recipients for notifications.Mandatory
IPS-114.2The system must default notifications to User's Supervisor.Mandatory
IPS-114.3The system must default notifications to the Designated Safety Manager.Mandatory
IPS-115The system must provide notification when additional action is required (e.g., when completing fields/forms/etc., prior to allowing the user to progress within the solution).Mandatory
IPS-116The system must provide the ability to notify Case Manager/track when email/template/form is read.Useful
IPS-117The system must provide the ability to notify a user when he/she accesses a record that someone is currently accessing.Critical
IPS-117.1The system must provide the ability to identify initial user when he/she accesses a record that someone is currently accessing.Critical
IPS-117.2The system must provide the ability to limit secondary access to “read-only” when two users are accessing the same record.Critical
IPS-118The system must provide the ability to provide receipt notification.Useful
IPS-119The system must provide the ability to display error notification.Critical
IPS-120The system must allow users to over-write fields of any provided Supervisor or Safety Manager.Mandatory
IPS-120.1The system must allow users to over-write Name fields of any provided Supervisor or Safety Manager.Mandatory
IPS-121The system must default notifications when a Supervisor record is overwritten.Mandatory
IPS-122The system must notify the appropriate party when a field is overwritten.Useful
IPS-123The system must generate incident e-mail notifications.Mandatory
IPS-123.1The system must generate incident e-mail notifications to contain Date of the incident.Mandatory
IPS-123.2The system must generate incident e-mail notifications to contain Time of the incident.Mandatory
IPS-123.3The system must generate incident e-mail notifications to contain Subject of the incident.Mandatory
IPS-124The system must provide provisions for alerts when a process action has not been completed within designated time frames.Critical
IPS-125The system must provide a calendar functionality based on user notifications/due dates/future notifications.Useful
IPS-126The system must provide a drop-down functionality for a user to select the month, date and year of a data field (separate drop-down for each element).Critical
User Roles/Access
IPS-127The system must provide the ability for the user to log multiple case statuses, including but not limited to:Mandatory
IPS-127.1The system must provide the ability for the user to log open case statuses.Mandatory
IPS-127.2The system must provide the ability for the user to log action needed case statuses.Mandatory
IPS-127.3The system must provide the ability for the user to log pending case statuses.Mandatory
IPS-127.4The system must provide the ability for the user to log incomplete case statuses.Mandatory
IPS-127.5The system must provide the ability for the user to log completed case statuses.Mandatory
IPS-127.6The system must provide the ability for the user to log medical only case statuses.Mandatory
IPS-127.7The system must provide the ability for the user to log first-aid case statuses.Mandatory
IPS-128The system must provide role-based security.Mandatory
IPS-129The system must provide user/administrator roles, including but not limited to:Mandatory
IPS-129.1The system must provide a read only role.Mandatory
IPS-129.2The system must provide a create role.Mandatory
IPS-129.3The system must provide an administer role.Mandatory
IPS-130The system must provide user/administrator roles to allow minor system configuration.Mandatory
IPS-130.1The system must provide user/administrator roles to make status updates.Mandatory
IPS-131The system must provide access to a shared reporting library for all users.Mandatory
IPS-132.The system must be accessible to all users upon request.Mandatory
IPS-132.1The system must be accessible to all FS Employees.Mandatory
IPS-132.2The system must provide alternative access (e.g., new hires, non-Employees, Administratively Determined (AD) Employees, Volunteers, etc.).Mandatory
IPS-132.2.1The system must capture basic personal information about non-Employees who access the system.Mandatory
Archive/Print/Export
IPS-133The system must provide the ability to archive.Mandatory
IPS-134The system must be able to print, including but not limited to:Mandatory
IPS-134.1The system must be able to print/Portable Data Format (PDF) functionality.Mandatory
IPS-134.2The system must be able to print/PDF case details.Mandatory
IPS-134.3The system must be able to print/PDF case summary.Mandatory
IPS-134.4The system must be able to print/PDF forms.Mandatory
IPS-135The system must be able to print reports, including but not limited to:Mandatory
IPS-135.1The system must be able to print Incident reports.Mandatory
IPS-135.2The system must be able to print near-miss/Safety Story reports.Mandatory
IPS-135.3The system must be able to print work-related illness reports.Mandatory
IPS-135.4The system must be able to print work-related injury reports.Mandatory
IPS-135.5The system must be able to print OSHA Logs.Mandatory
IPS-135.6The system must be able to print OSHA Summary Reports.Mandatory
IPS-135.7The system must be able to print DOL Compliance reports.Mandatory
IPS-135.8The system must be able to print OWCP reports.Mandatory
IPS-136The system must provide export capabilities, including but not limited to:Mandatory
IPS-136.1The system must provide PDF export capabilities.Mandatory
IPS-136.2The system must provide Microsoft® Products export capabilities (e.g., Word, Excel®, etc..)Mandatory
IPS-136.3The system must provide Email export capabilities.Mandatory
IPS-136.4The system must provide Visual (graphics) export capabilities.Mandatory
IPS-137The system must have the ability to create PDF files.Mandatory
IPS-138The system must provide audit trail capabilities.Mandatory
IPS-138.1The system must provide a log of changes (e.g., audit trail) to any record.Critical
IPS-138.2The system must provide a touch record log (any time a user has viewed a record).Critical
IPS-138.3The system must provide a log of changes (e.g., audit trail) to any record after its initial review/approval by the Safety Manager.Critical
IPS-138.4The system must provide an audit trail of the Date of changes.Mandatory
IPS-138.5The system must provide an audit trail of the Time of changes.Mandatory
IPS-138.6The system must provide an audit trail of the User(s) who performed changes.Mandatory
IPS-138.7The system must provide an audit trail of the Field(s) that were changed.Critical
IPS-138.8The system must provide an audit trail of the action performed (changed from/to).Mandatory
IPS-138.9The system must provide an audit trail of the changes made by third parties (e.g., DOL, NFC, Paycheck8, WebTA, etc.).Mandatory
IPS-138.10The system must provide an audit trail of the creation date.Mandatory
IPS-139The system must provide the ability to directly access changes captured in audit history, as well as associated documents.Useful
IPS-140The system must provide the ability to add attachments.Mandatory
IPS-141The system must support a resume library by attaching the PDF versions.Critical
Interfaces
IPS-142The system must provide inbound interfaces.Mandatory
IPS-143The system must provide outbound interfaces.Mandatory
IPS-144The system must utilize the standard predefined DOL bi-directional EDI fields.Mandatory
IPS-144.1The system must utilize the USDA bi-directional EDI capabilities with the DOL OWCP.Mandatory
IPS-144.2The system must provide for inbound EDI capabilities for standard HR data and fields (e.g., NFC EmpowHR)Mandatory
IPS-144.3The system must provide for an inbound EDI with a standard Time and Attendance (T&A) SystemMandatory
IPS-144.4The system must provide bi-directional EDI capabilities with CRM.Mandatory
IPS-144.5The system must provide bi-directional EDI capabilities with the NFC Equipment Management Information System (EMIS).Useful
IPS-144.6The system must provide bi-directional EDI capabilities with the General Services Administration (GSA) system.Useful
IPS-144.7The system must provide inbound EDI capabilities with GovTrip.Useful
IPS-145The system must provide a real-time interface with the CRM system (e.g., type in CRM number creating hyperlink to that CRM case).Useful
IPS-146The system must be able to publish notes to the CRM case (i.e., case management comments transfer to call center) when indicated by the Case Manager.Useful
IPS-147The system must interface with Self-Service Dashboard (SSD) to implement role based accesses and receipt of Human Resources data from the existing Human Resources management System (HRIS).Mandatory
Miscellaneous
IPS-148The system must support a help feature.Mandatory
IPS-148.1The system must support a reference library.Mandatory
IPS-148.2The system must support a Frequently Asked Questions (FAQ) guide.Mandatory
IPS-148.3The system must support definitions.Mandatory
IPS-148.4The system must support an acronym list.Mandatory
IPS-148.5The system must support a DOL directory.Mandatory
IPS-148.6The system must support a USDA directory.Critical
IPS-148.7The system must support mouse over functionality.Critical
IPS-148.8The system must support an Office of Personnel Management (OPM) Library (e.g., series, pay plan, grade, title, etc.) for a dictionary of terms.Critical
IPS-148.9The system must support paybanding dictionary.Critical
IPS-149The system must support a resume library via a staff acquisition solution (e.g., eRecruit).Useful
IPS-150The system must support spell/grammar check.Critical
IPS-150.1The system must support spell/grammar check with edit/add functionality (role-based).Critical
IPS-150.2The system must support spell/grammar check with auto capitals.Critical
IPS-151The system must provide the ability to support social media.Useful
IPS-151.1The system must provide the ability to support communicator.Useful
IPS-152The system must provide the ability to identify records based on telecommunications.Useful
IPS-152.1The system must provide the ability to identify claim number based on telecommunications.Useful
IPS-153The system must provide the ability to direct reply to outgoing emails back to the appropriate Case Manager.Mandatory
IPS-154The system must provide the ability to add/edit/delete charge-back codes, Points of Contact (POCs), addresses, etc., to provide to DOL.Critical
IPS-155The system must provide ability to assign/reassign Case Managers.Mandatory
IPS-155.1The system must provide ability to assign/reassign Case Managers internally within the Case Manager's Agency.Mandatory
IPS-155.2The system must provide ability to assign/reassign Case Managers external to another Agency.Mandatory
IPS-156The system must provide ability to identify region based on Employee organization code (Level 8).Mandatory
Reporting
IPS-157The system must provide the ability to produce standard reports.Mandatory
IPS-157.1The system must produce the OSHA Logs.Mandatory
IPS-157.2The system must produce OSHA Summary Reports.Mandatory
IPS-157.3The system must produce the USDA Annual Report DOL/OSHA.Critical
IPS-157.4The system must produce Days Away/Restricted Time reporting.Mandatory
IPS-157.5The system must produce Motor Vehicle Accident (MVA) Frequency Rates based on vehicle data.Mandatory
IPS-157.6The system must produce a Personal Injury rate report.Mandatory
IPS-157.6.1The system must produce a Personal Injury rate report by Organization Code.Mandatory
IPS-157.6.2The system must produce a Personal Injury rate report by OSHA Recordables.Mandatory
IPS-157.6.3The system must produce a Personal Injury rate report by Hours Worked.Mandatory
IPS-157.6.4The system must produce a Personal Injury rate report by Number of Employees.Mandatory
IPS-158The system must provide the ability to report on archived data.Mandatory
IPS-159The system must be able to report on data in all tables and fields.Mandatory
IPS-160The system must provide access to all data within forms, templates, tables, etc.Mandatory
IPS-161The system must provide query capabilities.Mandatory
IPS-162The system must provide the ability to automate reports.Mandatory
IPS-163The system must provide the ability to email reports.Critical
IPS-164The system must provide the ability to attach comments to the report.Critical
IPS-165The system must support audit-trail functionality with reports.Critical
IPS-165.1The system must support an audit-trail functionality of the Report Name.Critical
IPS-165.2The system must support an audit-trail functionality of the Date/Time.Critical
IPS-165.3The system must support an audit-trail functionality of payment made.Critical
IPS-166The system must provide the ability to produce ad-hoc reports.Mandatory
IPS-167The system must generate ad-hoc reports and graphical charts.Critical
IPS-168The system must provide version control.Mandatory
IPS-169The system must provide role-based functionality to edit reports.Mandatory
IPS-169.1The system must provide role-based functionality to sort reports.Mandatory
IPS-170The system must provide functionality to filter reports.Mandatory
IPS-171The system must provide calculation functionality (where possible).Mandatory
IPS-172The system must provide the ability to select a random sample of data (fields as pre-defined by the user) to generate a report (e.g., internal user audit for accuracy (Quality Control))Mandatory
IPS-173The system must support the ability to produce trend reports.Critical
IPS-174The system must provide the ability to convert query to report.Mandatory
IPS-175The system must provide the ability to generate reports on standard templates, forms, etc.Critical
IPS-176The system must provide the ability to generate reports based on audit-trail functionality.Mandatory
IPS-177The system must provide the ability to report on case management.Mandatory
IPS-178The system must provide capabilities for EDI of summary data and reports.Critical
Templates and Forms
IPS-179The system must provide the ability to produce templates on Department letterhead.Critical
IPS-180The system must allow users to edit selected fields in standard templates.Mandatory
IPS-181The system must support role-based functionality to edit standard templates.Mandatory
IPS-182The system must support role-based functionality to delete standard templates.Mandatory
IPS-183The system must support role-based functionality to add standard templates.Mandatory
IPS-184The system must provide an Agency configurable standard template library.Mandatory
IPS-185The system must support links to standard templates.Mandatory
IPS-186The system must provide the ability to record sent templates/forms.Useful
IPS-186.1The system must provide the ability to record sent templates/forms to CRM.Useful
IPS-186.2The system must provide the ability to record sent templates/forms within the tool.Useful
IPS-186.3The system must provide the ability to record sent templates/forms via Carbon Copy (cc)/Blind Carbon Copy (bcc) email.Useful
IPS-187The system must provide a cross-match with the Organization code versus charge back code and alert the user.Critical
IPS-188The system must allow a user to edit content of the template, based on user-role.Mandatory
IPS-189The system must allow manual entry of forms for Casual Employees or non-Employees.Mandatory
IPS-190The system must auto-generate Standard Forms.Mandatory
IPS-191The system must support auto population of forms.Mandatory
IPS-191.1The system must auto-populate SF91 (i.e., Motor Vehicle Accident Report).Mandatory
IPS-191.2The system must auto-populate AD112 (i.e., Report of Unserviceable, Lost, Stolen, Damaged, or Destroyed Property).Mandatory
IPS-191.3The system must auto-populate AD872 (i.e., Property Damage Incident).Mandatory
IPS-191.4The system must auto-populate SF-91A (i.e., Investigation Report of Motor Vehicle Accident).Mandatory
IPS-191.5The system must auto-populate SF-94 (i.e., Statement of Witness).Mandatory
IPS-192The system must provide the capability to capture and populate Safety Program Evaluation checklists.Critical
IPS-193The system must support standard forms (e.g., DOL).Mandatory
IPS-194The system must provide the ability to prohibit a user from saving a form when certain fields are not completed.Mandatory
IPS-195The system must support role-based functionality to perform actions on standard forms.Mandatory
IPS-195.1The system must support role-based functionality to add standard forms.Mandatory
IPS-195.2The system must support role-based functionality to edit standard forms.Mandatory
IPS-195.3The system must support role-based functionality to delete standard forms.Mandatory
IPS-195.4The system must support role-based functionality to approve standard forms.Mandatory
IPS-195.5The system must prohibit the user from making changes to forms after they have been submitted.Mandatory
IPS-196The system must be able to record other costs not paid by the DOL.Mandatory
Links
IPS-197The system must provide ability to link to external Web sites.Useful
IPS-197.1The system must provide ability to link to Social Security Index.Useful
IPS-198The system must provide links to specific documentation including, but not limited to:Critical
IPS-198.1The system must provide links to Standard Operating Procedure (SOP)(stored in application behind firewall).Critical
IPS-198.2The system must provide links to Federal Employees' Compensation Act (FECA).Critical
IPS-198.3The system must provide links to Code of Federal Regulations (CFR).Critical
IPS-198.4The system must provide links to DOL - CA810.Critical
IPS-198.5The system must provide links to DOL - FECA Part 2.Critical
IPS-199The system must provide the ability to display a link for a library to various categories including, but not limited to:Critical
IPS-199.1The system must provide the ability to display a link for a library to various categories including International Classification of Diseases (ICD)9.Critical
IPS-199.2The system must provide the ability to display a link for a library to various categories including National Drug Code (NDC).Critical
IPS-199.3The system must provide the ability to display a link for a library to various categories including Current Procedural Terminology (CPT) Code.Critical
IPS-200The system must provide ability to hyperlink to documentation (if you were working on a case and there was documentation attached, being able to click the link and read it).Critical
Investigation Management
IPS-201The system must associate Safety and Health investigation information with the associated WC claim.Critical
IPS-202The system must trigger WC investigations.Useful
IPS-202.1The system must trigger WC investigations when willful misconduct is determined.Useful
IPS-202.2The system must allow a user to trigger an investigation based upon the risk indicator.Useful
IPS-202.2.1The system must calculate a risk indicator score based on pre-defined information.Useful
IPS-203The system must provide a module to record and track Agency incident investigations.Critical
IPS-203.1The system must provide a module to record and track Agency investigations into MVA incidents.Critical
IPS-203.2The system must provide a module to record and track Agency investigations into injury incidents.Critical
IPS-203.3The system must provide a module to record and track Agency investigations into aircraft mishaps.Critical
IPS-204The system must generate letters.Critical
IPS-204.1The system must generate 24 hour notification letters.Critical
IPS-204.2The system must generate 72 hour notification letters.Critical
IPS-205The system must generate investigation reports.Critical
IPS-205.1The system must generate incident investigation reports.Critical
IPS-205.2The system must generate claim investigation reports.Critical
IPS-205.3The system must generate factual investigation reports.Critical
IPS-205.4The system must generate management review reports.Critical
IPS-206The system must allow users to upload artifacts related to investigations.Critical
IPS-206.1The system must allow users to upload evidentiary documents.Critical
IPS-206.2The system must allow users to upload witness statements.Critical
IPS-206.3The system must allow users to upload photos.Critical
IPS-206.4The system must allow users to upload video.Critical
IPS-206.5The system must allow users to upload audio.Critical
IPS-207The system must link all supporting investigation documentation to the associated incident/claim.Critical
IPS-208The system must generate timelines (e.g., incident, case).Critical
IPS-209The system must generate chronologies (e.g., incident, case).Critical
IPS-210The system must automatically generate one or more e-mail notifications to an investigator upon appointment.Useful
IPS-211The system must capture investigation findings.Critical
IPS-211.1The system must capture Accident Review Board (ARB) investigation findings.Critical
IPS-211.2The system must capture third party investigation findings.Critical
IPS-212The system must allow users to generate, print and/or electronically transfer investigation reports.Critical
IPS-213The system must provide role-based functionality to perform investigative actions.Critical
IPS-213.1The system must provide role-based functionality to recommend corrective actions.Critical
IPS-213.2The system must provide role-based functionality to authorize corrective actions.Critical
IPS-213.3The system must provide role-based functionality to implement corrective actions.Critical
IPS-213.4The system must provide role-based functionality to monitor corrective actions.Critical
IPS-214The system must track Lessons Learned and Continuous Improvement from investigations.Critical
IPS-215The system must capture anonymous reports of questionable behavior (e.g., associated with a WC claim, incident, MVA, etc.).Useful
OSOH Module
Incident
IPS-216The system must allow users to enter initial details of an incident (e.g., accident, near-miss or work-related illness).Mandatory
IPS-217The system must allow users to identify incident or accident witnesses.Mandatory
IPS-218The system must automatically generate one or more e-mail notifications to a witness(es) upon identification of witnesses.Critical
IPS-219The system must allow the user to perform incident report actions prior to submission.Mandatory
IPS-219.1The system must allow the user to review incident report prior to submission.Mandatory
IPS-219.2The system must allow the user to update incident report prior to submission.Mandatory
IPS-220The system must maintain data libraries.Mandatory
IPS-220.1The system must maintain an Incident Folder.Mandatory
IPS-220.2The system must maintain an Employee Folder.Mandatory
IPS-220.3The system must maintain an Audit library.Mandatory
IPS-220.4The system must maintain a Facility library.Mandatory

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