Addendum 2 Employee Training and Professional Development Services.docx

Employee Training and Professional Development Services August 10, 2026 Addendum 1 Request for Information Clarification response issued

1. The RFP references both establishing a relationship with “one or more qualified providers” and selecting a single proposer. Does WROTB anticipate awarding the contract to one provider, or could contracts be awarded to multiple providers? Contracts could potentially be awarded to multiple providers.

1. For pricing and capacity-planning purposes, can WROTB provide an estimated number of training sessions anticipated during the one-year contract term, the approximate number of employees who may participate, and the typical number of participants per session? Depending on the topic, all employees could be asked to complete the trainings (for example, a topic like customer service or safety could be required of 400 employees) and there could be ~50 employees per session. Oher topics would only be required of supervisory/managerial employees (approximately 62 people), and there would be fewer employees per session.

1. The opportunity is listed as both Batavia-based and statewide. Does WROTB anticipate that most in-person training will take place at the Batavia location, or could sessions be conducted at other WROTB locations? Most trainings will take place at Batavia Downs Gaming, with virtual trainings held if necessary for other locations.

1. Will proposals be evaluated using defined criteria or weighted categories, such as relevant experience, facilitator qualifications, proposed approach, breadth of services, references, and pricing? If so, could those criteria and weights be provided? The evaluation will be based on above, criteria and weights will not be provided.

1. Does Section 2.4 include a carve-out for a proposer's pre-existing proprietary curriculum, or will WROTB confirm in writing that submitted samples do not transfer ownership of pre-existing intellectual property?

1. What is the contract term, and are there option or renewal years? One year to start with option to renew

1. Following Addendum 1, may a proposer respond to a defined subset of the scope topics identified in Section 1.5 without being deemed non-responsive under Section 1.7, and will awards be made by topic area? Yes

1. What is the submission time of day and time zone on August 31, 2026? 4:30 pm EST

1. Is there a maximum file size for email submission, and is a single consolidated PDF preferred over separate attachments? There is not a maximum file size, either submission will be accepted.

1. What is the approximate total employee headcount, how many employees are in supervisory or management roles, and what is the anticipated annual training volume? Approximately 408 employees, approximately 62 managers and supervisors

1. Will evaluation criteria and weighting be published prior to the proposal due date? No

1. What is the expected balance of on-site versus virtual training delivery? Majority on-site, virtual if needed.

1. Is the $1 million excess liability umbrella coverage required in addition to general liability, or does general liability at the $2 million aggregate satisfy this requirement? The 1M excess is required.

1. Will training be delivered primarily at WROTB's Batavia headquarters, or will proposers need to deliver across branch facilities throughout the 17-county service area? For on-site sessions, will WROTB provide the training venue and AV equipment, or should that be included in the proposer's cost estimate? Training will primarily take place on site at Batavia Downs Gaming location, BDG will provide the AV equipment.

1. Do facilitators delivering on-site training need to complete a background check, licensing, or credentialing process, for example through the New York State Gaming Commission, before accessing WROTB facilities? If so, what is the typical turnaround time? Depending on volume of training from a single provider, they may need a temporary service provider license. The typical turnaround time is approximately 2 weeks.

1. How many employees would go through each of the course topics listed in the Scope of Services For some topics as many as 400, other topics would have smaller groups (supervisor/management training topics)

15. Are you looking for classes to be available on a public schedule for open enrollment, or are you looking for private class delivery Private class delivery

15. If private class delivery, are you looking for the classes to be on-site at your location, or conducted virtually/over Zoom Preferably on-site but open to virtual/Zoom training as well

1. Do you have a requirement as to how long the course should be for each topic, or would you go with the recommendation of your training provider? Would go with the recommendation of training provider

16. As an example – for each topic – we could create a 2-hour session, or we could create a 2-day session

16. Can you give some guidance as to how in-depth you would like each topic area to be

1. The longer we spend on a topic, of course the more detailed we can go – but of course the higher the price.

1. So if we had a sense of what was more important to the group – a short session that covers off on the topic or a longer-session that goes more in-depth but would cost more, that would be terrific. Can you help give us a sense of what direction you want this training delivery to go in? Shorter sessions for customer service-related trainings, longer for some supervisor/management training topics.

1. How long would these training services be provided for (one year, two years, etc.) One year to start

1. Do you have a budget for this initiative/is there a maximum amount you are looking to spend? Overall budget in Operating Plan for 2026 was $57,500

18. We can design a proposal based on any budget – having the budget number would help us understand how in-depth we could go on each topic

20. . Approximately how many employees will participate annually? Potentially up to 400, depending on the training topics covered.

21. Does WROTB currently utilize a Learning Management System? No, we currently track completed training’s in BambooHR.

If yes:

1. Which LMS?

1. Is it cloud-based?

1. Do you intend to continue using it?

22. What percentage of the requested training do you expect to be: We would prefer for trainings to take place in person but are open to certain topics being self-paced online or virtual.

1. self-paced online

1. virtual instructor-led

1. classroom instructor-led

23. Is this intended to result in: Annual recurring training

1. a single engagement,

1. annual recurring training,

1. or an ongoing multi-year learning program?

1. Section 1.3 states that a single proposer will be selected, while the Scope of Services indicates that WROTB is interested in establishing a relationship with one or more qualified providers. Does WROTB anticipate awarding the contract to one provider or multiple providers? We could potentially award the contract to multiple providers depending on responses received.

1. Must respondents demonstrate the capacity to provide training in every topic listed in the Scope of Services, or may respondents propose services within their specific areas of expertise? Within their specific areas of expertise.

1. Which training topics represent WROTB’s highest priorities or most immediate organizational needs? Supervisor/Manager trainings are a top priority

1. will vest in WROTB and that WROTB may use all ideas presented by a respondent. Please clarify whether providers will retain ownership of their preexisting intellectual property, proprietary frameworks, curricula, and training materials. Providers will retain ownership

1. Will the automobile liability and New York workers’ compensation requirements apply to an out-of-state professional training Approximately how many employees, supervisors, and managers could receive training under this contract? Approximately 408 total employees, 62 of whom are supervisory/managerial

1. What is the estimated number of training sessions WROTB expects to request annually, and what are the anticipated class sizes? Class sizes of 50 maximum, but preferably smaller. Number of training sessions depends on responses received.

1. At which WROTB locations could in-person training be required? Please also clarify whether the same training may need to be delivered multiple times to accommodate different locations, departments, or employee shifts. Trainings would take place at the Batavia Downs location, multiple training sessions may be needed to accommodate different employee shifts.

1. What is the anticipated contract term, and will the agreement include renewal options? One year with option to renew

1. What is the anticipated contract award date and desired start date for training services? After September board meeting, desired start date as soon as possible after that.

1. Has WROTB established an anticipated budget or annual spending range for these services? 2026 Operating Plan included $57,500 budgeted for training

1. What criteria will WROTB use to evaluate and compare proposals? If available, please provide the relative weight assigned to qualifications, experience, training approach, pricing, references, and other evaluation factors. Information not available at this time

1. Does WROTB expect the selected provider to conduct an organizational needs assessment before recommending or developing the training schedule, or will WROTB select courses as training needs arise? Courses will be selected as needs arise.

1. Section 2.4 states that all rights, title, and interest in submitted materials provider that does not use company-owned vehicles or employ personnel within New York State? If so, will WROTB consider modifying or waiving these requirements based on the provider’s business structure and method of service delivery? Yes