A23 PWS_DSCU_WPAFB Custodial Services_03.25.26.pdf

PERFORMANCE WORK STATEMENT (PWS)

Washington Headquarters Services (WHS)

Defense Security Cooperation Agency (DSCA)

DSCU Custodial Services Wright-Patterson Air Force Base, Ohio

March 24, 2026

PART 1

GENERAL NFORMATION

1. GENERAL: This is a non-personal services contract to provide custodial services to the Defense Security

Cooperation Agency (DSCA) / Defense Security Cooperation University (DSCU) and Case Writing Division

(CWD). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, shall be responsible to the Government. DSCA integrates security cooperation activities in support of a whole-of-government approach; provides execution guidance to DoD entities that implement security cooperation programs; exercises financial and program management for the Foreign Military Sales system and many other security cooperation programs; and educates and provides for the long-term development of the security cooperation workforce.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non-personal services necessary to perform the services outlined in this performance work statement. The contractor shall perform to the standards in this contract.

The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at DSCU/CWD, Building 52, Wright-Patterson AFB, OH in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. All work performed by the contractor shall be performed in accordance with all janitorial standards, instructions, and commercial practices.

DSCU requires the services of a contractor to perform custodial services to present a clean, neat and professional appearance in accordance with commercial standards to include all local, state and federal laws and the requirements of this Performance Work Statement (PWS). Contractor shall establish internal quality control procedures for ensuring contract service requirements are met and contract deficiencies are corrected in a timely manner.

1.2 Background:

1.2.1 The Defense Security Cooperation Agency's (DSCA) mission is to advance U.S. national security and foreign policy interests by building the capacity of foreign security forces to respond to shared challenges. DSCA leads the broader U.S. security cooperation enterprise in its efforts to train, educate, advise, and equip foreign partners.

1.2.1.1 This is a recompete of a previous contract located at WPAFB, which helps to support the mission of

DSCA, DSCU, and the Department of Defense (DoD) Security Cooperation (SC) program.

1.3 Objectives: DSCU/CWD requires the services of a contractor to perform custodial services to present a clean, neat and professional appearance in accordance with commercial standards to include all local, state and federal laws and the requirements of this Performance Work Statement (PWS). Contractor shall establish internal quality control procedures for ensuring contract service requirements are met and contract deficiencies are corrected in a timely manner.

1.4 Scope: The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at DSCU, Building 52, Wright-Patterson AFB, OH in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The contractor shall accomplish all restroom cleaning tasks and cleaning frequencies are established in this PWS. All work performed by the contractor shall be performed in accordance with all standards, instructions, and commercial practices. Please see “Specific Tasks” below at Part 5.

1.5 Period of Performance: The period of performance will be for one (1) base period of 6-months; with one

(1) 6-month option period.

1.6 General Information:

1.6.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s Quality Control Program is the means by which the contractor ensures its work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award, and the written QCP shall be submitted to the KO/COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to its quality control program.

1.6.2 Inspection and Acceptance Criteria: The COR or technical representative will require up to five (5) business days from receipt of all deliverables for review and comment/acceptance. Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship, and relevance to stated functional task requirements.

1.6.3 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7 Hours of Operation: The Contractor is responsible for providing services, between the hours of 1500 –

1900, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7.1 Recognized Holidays: The Government observes the Federal Holidays listed below. Contractors will not generally be required to perform work at the Government facility on Federal Holidays.

Holiday Date

New Year’s Day January 1st

Martin Luther King Jr.’s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Juneteenth National Independence Day June 19th

Independence Day July 4th

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11th

Thanksgiving Day Fourth Thursday in November

Christmas Day December 25th

When a holiday falls on a Saturday, the preceding Friday shall be considered a holiday. When a holiday falls on a

Sunday, the following Monday shall be observed. If a periodic task, as scheduled by the contractor, falls on one of the above listed holidays, the contractor shall perform said task on the next workday following the holiday.

When a holiday falls on a Saturday, the preceding Friday shall be considered a holiday. When a holiday falls on a

Sunday, the following Monday shall be observed. If a periodic task, as scheduled by the contractor, falls on one of the above listed holidays, the contractor shall perform said task on the next workday following the holiday.

1.7.2 Base Closures: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

In the event the base commander determines it necessary to close the base due to adverse weather, a base or local disaster, security problems or other event, for detailed information and updates go to 88th ABW Facebook page:

https://www.facebook.com/WPAFB/ and, visit https://www.wpafb.af.mil/ Welcome/Fact-Sheets/Display/

Article/4021076/88-abw-2024-hazardous-weather-letter-qa/ or call 937-656-SNOW. Additionally, base status information can be obtained by calling (937) 656-7669 (i.e., 656-SNOW) or by going to the public, off-base website at http://www.wpafb.af.mil/.

1.7.3 The Contractor shall not receive any other form of notification of a base closure from the government. The Contractor is responsible for the notification of his/her employees.

1.7.4 Continuation of Contractor Services during Base Exercises, Local Emergencies or Contingencies, and Implementation of Local Contingency Plans. It has been determined that none of the services specified in this PWS are required to be performed in support of base exercises, local emergencies or contingencies or implementation of local contingency plans.

1.7.5 Federal Installation Services facilities are smoking restricted workplaces. Due to the nature of the work, facilities, and requirements, Contractor staff may only smoke outside in designated smoking areas.

1.7.6 The Contractor shall establish normal operating hours under this contract between 3:00 p.m. and 7:00 p.m. Eastern

Time (ET), Monday through Friday. The Contractor’s Program Manager (PM) and the Government’s Contracting Officer’s

Representative (COR) shall consult and coordinate on any proposed alternate work schedules that may be arranged, depending on the operational tempo and mission needs.

1.8 Place of Performance: The work to be performed under this contract will be performed at Building 52, DSCU/CWD, Wright-Patterson AFB, OH 45433.

1.9 Type of Contract: The Government will award a Firm Fixed price contract.

1.10 Security Requirements: The Contractor shall ensure personnel and contractor vehicles can access the base in accordance with current Wright Patterson Airforce Base Procedures and obtain unescorted access. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security

Identification Badge at all times while on Government premises. The security requirements are unclassified.

1.10.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.10.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality

Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

Contracting Officer.

http://www.wpafb.af.mil/

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the

Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.10.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan.

1.11 Post Award Contractor/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.12 Contracting Officer Representative (COR): Refer to DFARS Clause 252.201-7000 “Contracting

Officer’s Representative”.

1.13 Contract Personnel:

1.13.1 Key Personnel: Before replacing any Contractor employee designated as key personnel, the Contractor shall notify the KO/COR in writing at least 30 calendar days in advance. The Contractor’s request shall include a written justification along with the resume of the proposed key personnel substitution. All proposed personnel substitutions shall possess qualifications that are equal to or exceed the minimum requirements of the PWS. The Contractor shall not unilaterally change its key personnel without written approval from the

KO.

The Contractor shall provide a Program Manager who shall be responsible for the performance of the work.

The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The Program Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program

Manager or alternate shall be available between 0800 to 1630, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.13.2 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.13.3 Special Qualifications: The Contractor is responsible for providing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The Contractor shall maintain minimal personnel turnover throughout the life of the contract and ensure continuity of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal.

1.14 Conflict of Interest:

1.14.1 Organizational Conflict of Interest/Personal Conflict of Interest: Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5 as well as personal conflicts of interest. Using the Contractor OCI/ COI Disclosure Form, the Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential conflict and shall promptly submit the conflict-of-interest disclosure form to the

Contracting Officer to avoid or mitigate any such conflict.

1.14.2 The Contractor’s mitigation plan will be reviewed and accepted/rejected solely at the discretion of the

Government, and in the event the Government unilaterally determines that any such conflict cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the conflict.

1.14.3 Contractors shall conduct internal reviews as necessary to identify financial interests and determine if any personal conflicts of interest exist or may arise. The Contractor shall ensure that the organization has analyzed each financial disclosure to determine whether actual or potential conflicts exist. Information should be gathered and analyzed for all governing body members (e.g., board of directors, trustees, etc.) and principals of the organization as defined by FAR 52.203-13 and for each manager and key personnel who would be or are involved with the performance of the contract.

1.14.4 All Contractor and Subcontractor employees supporting this contract shall sign the WHS AD non-disclosure agreements.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS

2.1.1 BUSINESS DAY: The term business day means Monday through Friday, except the legal public holidays specified in PWS section 1.7.1.

2.1.2 CONTRACTING OFFICER: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.5 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.6 DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7 KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8 PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.9 QUALITY ASSURANCE: The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.10 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.11 QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12 SPECIAL EVENT: For the purposes of this contract, a "Special Event" is a planned, non-routine gathering or function that requires a higher level of cleaning service before, during, or after the event. Special events are distinct from the daily operational use of the facility and from emergency clean-ups. E.g. conferences, official visits from VIPS, dignitaries, or foreign delegations.

2.1.13 SUBCONTRACTOR: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.14 WORK WEEK: Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ARO After Receipt of Order

CAR Corrective Action Report CFO Chief Financial Officer

CFR Code of Federal Regulations

CISIL Centralized Integrated Systems for International Logistics

CLIN Contract Line-Item Number

CMCS Case Management Control System

CONUS Continental United States (excludes Alaska and Hawaii)

COR KO Representative

CSM Contract Senior Manager

DAI Defense Agencies Initiative

DD254 Department of Defense Contract Security Requirement List

DDRS Defense Departmental Reporting System

DEAMS Defense Enterprise Accounting and Management System

DFARS Defense Federal Acquisition Regulation Supplement

DIFS Defense Integrated Financial System

DMDC Defense Manpower Data Center

DOD Department of Defense

DSCA Defense Security Cooperation Agency

ERP Enterprise Resource Planning

FAM Financial Audit Manual

FAR Federal Acquisition Regulation

FASAB Federal Accounting Standards Advisory Board FBWT Fund Balance with Treasury

FIAR Financial Improvement and Audit remediation

FICAM Federal Identity Credential and Access Management

FISCAM Federal Information Systems Control Audit Manual

FOIA Freedom of Information Act

FOUO For Official Use Only FMFIA Federal Managers’ Financial Integrity Act

FFMIA Federal Financial Manager’s Improvement Act

FMF Foreign Military Financing

FMS Foreign Military Sales

FMR Financial Management Regulation

FS Financial Statement

FSO Facility Security Officer

FTE Full Time Equivalent

FY Fiscal Year

GAAP Generally Accepted Accounting Principles

GAFS-R General Accounting and Finance System – Reengineering

GAGAS Generally Accepted Government Auditing Standards

GAO Government Accountability Office

GFEBS General Funds Enterprise Business System

GPRA Government Performance and Results Act IMET International Military Education and Training

KO Contracting Officer

MISIL Management Information System-International Logistics

NDAA National Defense Authorization Act

NIST National Institute of Standards and Technology

OCI Organizational Conflict of Interest

OCONUS Outside Continental United

States (includes Alaska and

Hawaii) ODC

OMB Office of Management and Budget

OPSEC Operation Security

PACOM United States Pacific Command

PDF Portable Document Format

PM Program Manager

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QCP Quality Control Program

RFI Request for Information

SAA Security Assistance Accounts

SABRS Standard Accounting and Budgeting Reporting System

SAMIS Security Assistance Management Information System

SAMM Security Assistance Management Manual

SDAF Special Defense Acquisition Fund

SFFAS Statements of Federal Financial Accounting Standards

SNC Statement of Net Costs

SOP Standard Operating Procedures

TAR Tri-Annual Review

TE Technical Exhibit

TFM Treasury Financial Manual

UOT Universe of Transactions

VAR Visitor Authorization Request

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. Services and Supplies: The Government will provide the personnel necessary to assist with the contractor set-up computers, network access, common access cards, access to Government systems as necessary to execute the specific task listed in Part 5, and other software and collaboration tools generally available to DSCA staff and faculty. DSCU will continue to provide historical supplies and will provide the contractor with a list of items.

3.2 Facilities: The Government will provide 3 storage closets within building 52 wherein the contractor may store cleaning supplies, paper supplies, restroom supplies, hand soap, can liners, trash bags and equipment. Janitorial closets will be available for use by the contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials. The contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris. Cleaning supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available.

The government will not be responsible for the contractor’s stored supplies or equipment kept in the building or janitor’s closets or for the contractor’s employees’ personal belongings.

3.3. Utilities: The Government will provide all utilities in the facility available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees on utilities conservation practices while working in Government facilities. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4. Equipment: The Government will provide the contractor access to scanners, fax machines, and printers for use in performance of the tasks outlined in this PWS.

3.5. Materials: The Government will provide the Contractor access to regulations, directives or other policy documents required to complete PWS tasks.

3.6. All Government furnished property, and equipment must be accounted for and returned to the Government at the end of the contract/when a Contractor employee leaves the contract, and during any life-cycle replacement. Any

Government furnished property, equipment, and services shall only be used to provide support under this contract.

Contractor employees authorized to telework will only use Government furnished equipment to remotely access the

DSCA and DoD networks. The COR will be the point of contact for identification of any required equipment, materials, and information to be supplied by the Government.

The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 General: The Contractor shall furnish all cleaning supplies, equipment, facilities supervision, and services required to perform work outlined in the PWS and associated work schedules, technical exhibits and performance frequencies.

4.2 The contractor shall maintain storage spaces to the same standards as similar area as occupied by the government and use space only in connection with performance under this contract. The contractor shall not make any alterations to the space except with the prior written permission of the building manager.

4.3 The contractor shall notify the government of any circumstances of needed repair of assigned space or of any area that may affect performance of contract work, present unsafe or unhealthy condition, or cause any delays or interference of work by employees of the contractor.

4.4 Contractor-Furnished Equipment/Vehicles: The contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle and be maintained to present a neat, professional appearance.

Contractor vehicles shall be used solely for the intended purpose of performing services in this performance work statement during normal hours of operation.

4.5 All equipment used in the performance of this contract shall be in good operable condition and carry a U/L

(Underwriters Laboratory) listing. The contractor shall furnish a listing of all contractor-furnished equipment utilized during the contract period to the contracting officer not later than the pre-performance conference for approval by the Contracting Officer. The Contractor's property shall be operational as intended by the manufacturer, and be safe, clean, and suitable for use at a military installation.

4.6 Cleaning Products Approval: The Contractor shall provide a list of all cleaning products to be used Material

Safety Data Sheets (MSDS). The contractor shall provide to the government 3 copies of the MSDS for all cleaning products used during the performance of this contract. The contractor shall use no cleaning product until approved by WPAFB Bioenvironmental personnel on the base facility.

PART 5

SPECIFIC TASK

5. SPECIFIC TASKS

The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed.

The Contractor shall perform custodial services IAW all applicable laws, regulations, instructions, and commercial practices. The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

5.1 Facility Cleaning Services:

5.1.1 Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, etc...). Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning. The contractor shall not place unsanitary items such as chairs, mats/rugs, and trash receptacles on food preparation/eating surfaces. The contractor shall not place paper products or dispensable items on the floor prior to installation or replacement in proper dispensers.

5.1.2 Carpeted Floors. Carpets shall be maintained free of soil, dirt, debris, litter and other foreign matter by effective routine vacuuming. Contractor shall utilize High Efficiency Particulate Air (HEPA) vacuum cleaners that offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills shall be removed by the carpet manufacturer’s approved methods or other commercially accepted practices as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the facility manager. Area and throw rugs shall also receive this service. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

5.1.3 Stairways/Elevators/Handicap Lifts/Entryways. All floor surfaces shall be cleaned in accordance with paragraph

5.5.1 or 5.5.2, as appropriate. Stair guards, handrails, wall caps an baseboards shall be free from grease and grime. The contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to 72 inches height from stair tread level, to provide or maintain a clean, uniform appearance. Contractor shall clean dry all erase boards as required.

5.1.4 Clean Floor (Walk-Off) Mats, Area & Throw Rugs. Vacuum and/or clean interior and exterior floor mats, area & throw rugs. Mats, area & throw rugs shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

5.1.5 Trash Collection/Removal. Government personnel shall place trash in appropriate containers. The contractor shall collect and dispose of all trash from these locations. The contractor is not responsible for purchasing or replacement of plastic trash bags.

5.1.6 The contractor shall remove recyclable trash, i.e., paper, to include shredded from centralized locations at the same frequency as regular trash. The contractor shall keep all recyclable trash separate from regular trash during collection/removal and place the recyclables in the appropriate outside dumpster/compactor.

5.2 Restrooms and Kitchen Areas Cleaning Services

5.2.1 Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, dispensers, plumbing fixtures, saunas, doors, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, and metal guards), walls and other such surfaces shall be cleaned and disinfected using a germicidal detergent. Restrooms shall have a clean scent or no odor at all. Toilet and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within 72 inches of the floor) shall be clean. Restroom sinks, countertops, and fixtures shall be free from water and scale deposits, soil, streaks, and other removable matter. Walls and grout shall be free of all film, spots, and detergent buildup.

5.2.2 Floor Care. All floor surfaces shall be maintained in accordance with paragraph 1.1.1 by effective routine cleaning. Moveable items shall be tilted or moved to sweep and damp mop underneath. Grout on the wall and floor tiles shall be free of dirt, scum, mildew, and residue.

5.2.3 Sweep and Mop Floor. Floors shall be swept and mopped with a detergent, water, and bleach solution to sanitize and disinfect. “WET FLOOR” signs shall be posted in all areas having received service whenever building occupants are present in order to avoid mishaps. Acceptable service includes removal of floor maintenance solutions and all mop strands, splash marks, or mop streaks from furniture, fixtures, walls, and baseboards.

5.3 Stock Restroom Supplies

Contractor shall ensure restrooms are fully stocked so any provided supplies including toilet tissue, paper towels, and hand soap do not run out. Additional supplies shall be stored in designated areas. If supplies run out prior to the next service date, the contractor shall refill upon next service date.

5.4 Drinking Fountains

Contractor shall clean all facility drinking fountains, typically located near or in the vicinity of restrooms. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains shall be cleaned and disinfected. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

5.5 Clean Walls/Partitions/Door Knobs

Clean door knobs with sanitizing solution once daily.

5.6 Restroom Trash Removal

All trash containers in restrooms and locker rooms shall be emptied, trash disposed, and containers returned to their original locations. The contractor shall replace any obviously soiled, worn or torn plastic trash can liners. Trash receptacles shall be left clean, free of foreign matter and free of odors.

5.7 Periodic Cleaning Services (Services performed as specified in Service Summary)

5.7.1 Periodic Hard Floor Maintenance. Hard floors shall be cleaned, scrubbed, sealed, polished, waxed, and stripped as required for the appropriate surface to maintain, protect and ease normal routine floor cleanings. After periodic maintenance, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water.

5.7.2 Floor Maintenance. All items (i.e., chairs, trash receptacles, mats/rugs, and tables, etc.) shall be moved then returned to their original position once service has been completed.

After floors have been thoroughly serviced, the contractor shall apply an even coating of non- skid floor finish.

Surface shall have a uniform, glossy appearance free from hair, dirt, debris, dust, scuff/heel marks, floor finish build-up, stains, discoloration, and all other foreign matter once service has been completed. All floor maintenance solutions shall be removed from baseboards, furniture, and trash receptacles, etc.

The contractor shall not place unsanitary items such as chairs, mats/rugs, and trash cans on food preparation/eating surfaces. Mop water shall be disposed of only in areas designated by the Activity Director. Floor maintenance equipment, cleaners, solutions, or wax (opened/unopened) cannot be stored or left behind in work areas.

5.7.3 Periodic Carpet Restorative Cleaning. Carpets shall be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location after the carpet has dried.

5.7.4 Dusting/High Dusting/Spot Cleaning. Low dusting/spot cleaning shall be accomplished to a height of 6 feet and must be free of dust, lint, cobwebs, and litter. All surfaces to include washable surfaces of white boards, walls, partitions, vents, grills, stairwell walls, stair guards, baseboards, handrails, doors/door guards/handles/push bars/kick plates, temperature controls, fixtures, and light switches, etc., are free of dust, lint, dirt, litter, smudges, fingerprints, marks, streaks, film/residue, spots, scuff/heel marks, soil, dirty buildup (grime), or other foreign matter.

Once service has been completed, surfaces shall have a clean, uniform appearance. Metal surfaces of doors (kick plates, handles, push bars, etc.) shall be cleaned, polished, and have a uniform appearance, free of streaks and film/residue. High dusting includes surfaces from 6 to 10 feet from the floor. Surfaces include tables, shelves, bookcases, window sills, hand rails, pictures, clocks, window blinds, and ceiling fans. Dusting the window sills in the library, student lounge, staff and faculty lounge on a weekly basis.

5.7.5 Windows/Interior Glass. All windows and interior glass, including glass in doors, partitions, walls, display cases, and directory boards shall show no traces of film, dirt, smudges, water, or other foreign matter.

5.7.6 Microwaves: Clean microwaves (inside and out) at least 3 times per week.

5.7.7 Refrigerators: Clean refrigerators (inside and out) on all floors every quarter.

5.8 Special Cleaning Requirements

5.8.1 EMERGENCY OR SPECIAL EVENT CLEANING SERVICES (Minor, Medium, and Major).

Upon notification, the contractor shall perform emergency or special event cleaning required in any area or room covered under this contract. The contracting officer shall request cleaning services (to include carpet shampooing) for the appropriate and required work task(s). Contractor shall begin emergency work, as determined by the contracting officer, within one hour of notification, which may be verbal. The Contracting Officer or designated representative will notify the contractor as soon as a special event requirement is known, but not less than 24 hours prior to the event. Completion schedule shall be determined for each emergency or special event cleaning service performed.

5.8.2 Minor. Cleaning service performed with a minimum of 3 square feet and a maximum of 500 square feet per service.

5.8.3 Medium. Cleaning service performed with a minimum of 500 square feet and a maximum of 2000 square feet per service.

5.8.4 Major. Cleaning service performed with a minimum of 2000 square feet and a maximum of 6000 square feet per service.

5.9 Service Schedules

The contractor shall develop and maintain a service schedule fits parameters outlined in paragraph 1.3 that indicates the days of the week, task, and frequency of service to be performed. The service schedule shall be submitted as soon as possible after contract award but no later than the pre-performance conference. The contractor shall coordinate with the COR to agree upon a cleaning time that is convenient both to the contractor and the building occupants. Contractor shall provide written notification to the KO/COR informing him/her of the day cleaning will be accomplished within the building. Proposed schedule changes will be coordinated with the COR. The contractor shall comply with the submitted schedule as approved by the building manager. Revised service schedules shall be submitted two weeks prior to the end of the month and the new schedule shall begin no sooner than the beginning of the month following submittal.

5.10 Workload Estimate

The Government's estimate of square footage represents the Government's best estimate of the actual square footage of designated areas. The contractor shall notify the QAE in writing when actual conditions or actual measurements differ from those provided by the government. If the contractor does not inform the QAE of differing conditions, the government shall not be responsible for any additional cost that may be incurred by the contractor. The contractor shall also notify the QAE if a facility undergoes renovations, which prevents the contractor from performing cleaning duties.

5.11 Solid Waste Collection and Disposal

The Contractor shall use existing bulk containers to dispose of trash or refuse generated from accomplishment of services detailed in this PWS. The contractor shall adhere to all base level recycling programs.

5.12 Cleaning and Restroom Supplies

The contractor shall furnish a listing of all cleaning and restroom supplies utilized during the contract period to the government representative not later than the pre-performance conference for approval by the COR. After approval, any new cleaning supplies added to the contract will need approval before being used on the installation.

The cleaning inventory supply list shall contain the following information:

i. Product Name

ii. Manufacturer

iii. Item use

iv. Disposal procedures if material remains after usage

v. Storage of Item

The contractor shall be responsible for the proper disposal of all their cleaning supplies. A material safety data sheet

(MSDS) shall also be provided for each cleaning and restroom supply item and employees will be trained, by the contractor, on the proper use and disposal of each item. All cleaning supplies shall be non-flammable.

NOTE: Products containing chlorofluorocarbons (CFC’s) or ozone depleting substances shall not be allowed or approved for use.

5.13 Hazardous Material Identification

Material Safety Data Sheets (MSDS) are required as specified in the latest version of Federal Standard No. 313

(including revisions adopted during the term of the contract) for any other material designated by a government technical representative as potentially hazardous and requiring safety controls. MSDSs must be submitted by the

Contractor upon contract award. Failure to provide MSDSs or certificate when requested could result in the

Contractor being considered non-compliant and result in termination of the contract.

5.13.1 Cleaning Products. Custodial cleaning products required in the performance of this PWS shall meet as a minimum, Green Seal Product Standards (http://www.greenseal.org). If it is determined that a product does not meet

Government performance requirements, the contractor shall submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG)

(http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content. Bio-based products shall be used upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA)

(http://www.usda.gov). The contractor shall purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency

Recommendations product list. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract.

http://www.greenseal.org/ http://www.epa.gov/cpg) http://www.usda.gov/

5.13.2 HAZMART. The government (HAZMART personnel) will inventory all chemicals that the Contractor brings on to Wright-Patterson AFB, or any property under the control of Wright- Patterson AFB. Any products that meet the criteria of “Hazardous Waste” must be bar coded and tracked until permanently removed from government property. The inventory will be performed prior to commencement of work. Criteria for identifying hazardous waste, is contained in Subpart C of 40 CFR, Part 261.

5.13.3 Hazardous Material/ Waste Management. The Contractor will be briefed on Wright- Patterson AFB

Hazardous Material/Waste Management Plan at the pre-performance conference.

5.13.4 Hazardous Material Handling. The Contractor shall have approval from the base Bio-Environmental (BEE) and HAZMART sections prior to purchasing, handling, using, and storing any chemicals, solvents, lubricants, and other products that require MSDSs. The Contractor shall identify these materials and products on Air Force Form

3952 Chemical/Hazardous Material Authorization Request, Process Identification Form, and Shop Disposal Form.

The Contractor shall provide one copy of the MSDSs for each item to BEE and HAZMART sections for review prior to any chemicals being brought onto Wright-Patterson AFB. The Contractor shall maintain one copy of the

MSDSs for each hazardous material line item used within the work center.

The Contractor shall not use products that are or contain Toxic 17 chemicals, Extremely Hazardous Substances

(EHS), Ozone Depleting Substances (ODS), and/or Persistent Bioaccumulative and Toxic (PBT) chemicals. Any

HM containing one of these banned substances will not be allowed on base.

5.13.5 HAZMART Training. The Contractor shall ensure all employees complete the local Air Force Hazardous

Communication, HAZMART, and hazardous waste training. The Contractor shall appoint a primary and alternate

HAZMART and Hazardous Waste monitor. Monitors are responsible for training all Contractor personnel regarding hazardous material containers maintained within Wright-Patterson AFB and complete MSDSs immediately upon receipt of new chemicals, products, or materials. The Contractor shall submit MSDSs to

HAZMART as required.

5.13.6 Spill Response. The Contractor will be briefed on Wright-Patterson AFB, spill response procedures at the pre-performance conference. The Contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations, in the event that it is necessary to utilize government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the government for all associated costs.

5.13.7 The contractor shall notify the base civil engineers at (937) 257-3131, the CO and the COR within 15 minutes of occurrence. Liability for the spill or release of such substances rests solely with the contractor. 40 CFR

302 can be accessed at http://www.access.gpo.gov/nara/cfr/waisidx_03/40cfr302_03.html; or http://www.gpoaccess.gov/cfr/index.html.

5.14 Miscellaneous Requirements

• Turn off lighting after use

• Report fire hazards, conditions, and items in need of repair to the COR http://www.access.gpo.gov/nara/cfr/waisidx_03/40cfr302_03.html%3B http://www.gpoaccess.gov/cfr/index.html

• Turn in lost and found articles to the COR

• Notify COR when unauthorized or suspicious persons are seen on the premises

• Employees entering any facility or area after it has been secured shall enter through one door and lock the door behind them. These facilities or areas shall not be left unsecured at any time, including the period when work is being performed. Upon completing work in a facility or area, Contractor employees shall ensure all doors and windows that were secured upon their arrival are closed and secured upon their departure.

• The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures, including all organizational mission statements and charters, organizational structures, operating instructions, SOP and policy:

• https://www.whs.mil/COVID-19

• https://comptroller.defense.gov/Portals/45/documents/fmr/current/10/10_12.pdf

• https://www.ecfr.gov/current/title-5/chapter-XVI/subchapter-B/part-2635/subpart-

H/section- 2635.807

• https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-73/subpart-G/section-73.735-701

• https://www.acquisition.gov/far/part-35

• DoD Financial Management Regulation (FMR)

• OUSD(C) FIAR

• Guidance Government Accountability Office (GAO) Government Auditing Standards (Yellow Book)