STATEMENT OF WORK

Janitorial Services

Cape Fear River Locks and Dam #1

Bladen County, North Carolina

4 February 2026

I. General Information

A. Introduction: The purpose of this work is to provide janitorial and minor repair/maintenance services for Lock and Dam #1 on the Cape Fear River, Bladen County, North Carolina. These facilities are operated and maintained by the US Army Corps of Engineers, Wilmington District.

B. Background: Lock #1 is located at 996 Locks No 1 Road, Riegelwood, North Carolina. It has public recreation facilities including a restroom building, picnic shelter/s, a boat ramp, public parking areas, and shoreline areas open for fishing and a wooden fishing pier.

Site Visit: An organized site visit will be scheduled and outlined in the solicitation. Interested vendors are highly encouraged to attend. It is the vendor’s responsibility to utilize this opportunity to note the location of the work; conditions, security, safety, equipment, facilities, and any other factors to satisfy themselves regarding all general conditions which may affect the work or costs to perform the work, prior to submitting a quote. In no event, shall failure to inspect the site constitute grounds for a claim after contract award.

C. Definitions

Contracting Officer. A Government employee with authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer's Representative (COR). An individual designated in writing by the

Contracting Officer to be responsible for the administration of the contract.

D . Quality Control/Quality Assurance

1. General. The Contractor is responsible for maintaining adequate quality control to satisfactorily meet the specifications of this contract through the development of a Quality

Control Plan (QCP).

2. Quality Control. The Contractor shall establish a complete quality control (QC) program to assure the requirements of the contract are provided as specified. One copy of the Contractor's basic quality control program shall be provided to the COR at the pre-work conference and an updated copy must be provided to the COR, for approval, as changes occur. The approved copy of the QC program will become a part of contract. The program shall include, but not be limited to the following:

(a) An inspection system covering all the services stated in the contract specifications. It must specify areas to be inspected on either a scheduled or unscheduled basis and the individuals who will do the inspection. An inspection checklist covering all routine services shall be developed and submitted to the COR for approval.

(b) A method of identifying deficiencies in the quality of services performed before the level of performance is unacceptable.

(c) A file of inspections conducted by the Contractor and the corrective actions taken.

When the QC reports show a deficiency the Contractor shall state, in the next report for the area, how the deficiency was corrected, or steps taken to correct such deficiencies.

A copy of this documentation shall be made available to the COR. Copies of inspection checklists, signed by the Contractor’s inspector, and shall be supplied to the COR within two days following inspection. The inspection checklist shall include the following items as a minimum:

(1) Inspector's name

(2) Park or area

(3) Date

(4) Weather

(5) Time in/out of area

(6) Items inspected

(7) Defects encountered

(8) Corrective action taken

(9) Safety violations

(10) List of damaged, inoperable or vandalized facilities

3. Quality Assurance. The Government will monitor the Contractor's performance in each functional area contained within this Performance Work Statement and reserves the right to use whatever additional surveillance procedures are deemed appropriate. If the

Contractor fails to perform according to the Performance Work Statement the Contractor shall explain in writing why the performance was less than satisfactory, how the performance will be corrected, and how recurrence of the problem will be prevented in the future.

E. Scope of Work:

1. Janitorial work includes trash collection, disposal, and cleaning of the interior and exterior of public restrooms, picnic shelters, picnic tables, impact areas, grounds, roads, walkways, parking areas, shoreline areas (riprap), fishing piers and surrounding areas.

This contract does not include cleaning of Lock Master house or storage buildings.

2. The Contractor shall have a sufficient number of properly trained and licensed personnel, vehicles and equipment and supplies to accomplish the work described.

II. Work Requirements

A. Technical Provisions

1. The Contractor shall provide all planning, programming, administration, management supervision, maintenance of accurate and complete records and files, quality control inspection, personnel, materials, supplies, parts, tools, equipment and vehicles, except as otherwise provided for herein, necessary to perform required services.

2. The Contractor shall furnish samples of all cleaning supplies and related materials proposed for use under this contract to the COR for approval prior to use. Samples shall include but not be limited to, the following items: soaps, detergents, disinfectants, insecticides, deodorant, chrome polish, refuse container liners and toilet tissue. Cleaning supplies and related material may not be heavily scented or perfumed. All cleaning supplies shall comply with Centers for Disease

Control (CDC) and the Environmental Protection Agency (EPA) guidelines.

3. The Contractor shall have sufficient number of vehicles to accomplish terms of this contract.

Vehicles shall be kept clean and in good mechanical conditions and shall be painted so as to present a good appearance. Contractor shall be required to equip vehicles with approved magnetic signs indicating that vehicles are operating under contract to the U. S. Army Corps of

Engineers (magnetic signs must be removed once contractor has left Government Property).

The Contracting Officer (CO) reserves the right to inspect all equipment proposed by the

Contractor for use in performance of custodial services and refuse collection, prior to offer acceptance, prior to commencement of work and/or during performance under the contract.

Equipment, which is not acceptable to the Contracting Officer, may not be used on job unless repaired and approved by the Contracting Officer.

4. The Contractor shall use reasonable care to avoid damaging buildings, equipment, roadways, structures, trails and vegetation on the Government property. Vehicles used in the performance of this contract shall be used only on designated roads or trails unless otherwise approved by the

COR. If the Contractor's failure to use reasonable care causes property damage, the Contractor is liable and shall replace or repair the damage at no cost to the government. If the Contractor fails or refuses to make such repairs or replacement the cost may be deducted from the contract price.

5. The CO may require the immediate removal of any Contractor employee who is objectionable, incompetent, or endangers persons (including themselves) or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform the work. Notification for removal will be in writing. However, notification may be made by telephone, and later confirmed in writing if time and circumstances warrant. The Contractor shall take immediate action to replace any dismissed employee. Personnel changes, regardless of cause, will not reduce the Contractor's obligation to perform work in accordance with contract specifications.

6. Variations of Estimated Quantities: The number of facilities listed in this contract is subject to change as a result of an increase or decrease in public visitation, inundation by floodwaters, or other factors. If the addition or removal of equipment and facilities causes an increase or decrease in the cost of performance of the work, an adjustment may be made. Any changes to the scope of the contract must be approved by the Contracting Officer.

7. Vandalism: The Contractor shall notify the COR immediately of any vandalism or damaged facilities. The Contractor shall make a reasonable attempt to keep facilities open to the public but may close facilities under emergency circumstances (substantial water leak, clogged toilets, and safety hazards etc.). If facilities must be closed the Contractor shall notify the COR within

2 hours. of closure.

8. Inspection and Acceptance: The COR will make inspection of services rendered. Any work not meeting acceptable performance standards shall be remedied to the satisfaction of the inspector prior to payment. Failure or inability to perform acceptable services may result in reduction in payment.

B. Janitorial:

1. Janitorial Services Schedule:

a. Performance shall be between 6:00 AM and 2:00 PM, local time – Monday, Wednesday, and Friday of each week.

2. Janitorial Requirements

a. Restrooms: The Contractor shall ensure that all facilities are clean, free of objectionable odors, and contain adequate supplies. Wet mop restroom floors, clean sinks and toilets, clean mirrors and dispose of trash. Empty trash cans and replace liners. Clean and refill soap dispensers. Clean hand dryer and test to ensure it is functioning properly. The

Contractor shall provide easel style “Caution Wet Floor Signs” for use in facilities during and after cleaning until the floor dries.

b. Water fountains: Clean surface (top and side) areas of fountains with (5%) calcium hypochlorite solution. Polish chrome ware. Test to ensure fountains are functioning properly.

c. Picnic Shelters/Tables: Clean tables including seats and tops. Clean concrete floor.

Remove insects, insect nests and webs. A water hose may be used to clean the picnic shelter floor and tables.

Lock #1 – two (2) picnic shelters

d. Grills: Use wire brush on grill cooking surface, remove cold ashes from grills and dispose of in authorized dumping areas. Fully extinguish any hot ashes prior to removal.

e. Structures: Includes restroom buildings and picnic shelters. Remove insects, insect nests and/or webs from louvers, screens, doors, windows, floors, light fixtures and covers, inside and outside walls, ceilings, recesses, and eaves for restroom buildings and picnic shelters. All interior areas subject to wet or damp conditions shall be kept free of mold, mildew, fungi or other biological formations.

f. Fishing Pier Lock & Dam #1: Keep free of trash &debris.

g. Grounds: Grounds including roads, parking lots, walkways, platforms, steps, and boating access area shall be kept clean and free of trash and debris.

h. Trash Cans: Empty and replace trash bags in each trash can if more than 1/3 full. Clean cans interior and exterior. Properly dispose of all trash offsite.

i. Graffiti: Remove any graffiti that can be removed with commercially available cleansers or paint over to match existing color (Government will supply paint for use without charge).

j. Shoreline Rip Rap Trash Removal – Contractor shall remove trash from shoreline rip rap areas on the park side of river from the dam/esplanade to the end of the rip rap.

Frequency: Once a week on Friday between 6:00 AM and 4:00 PM.

Estimated length of shoreline riprap for trash removal:

Lock 1 - 450 feet

III. Supporting Information

Place of Performance (see Appendix A)

Lock and Dam 1

996 Lock #1 Road

Riegelwood, North Carolina 28456

***See Appendix B

A. Period of Performance

Base Period: Award effective date– 2/28/2027

Option Period One: 3/1/2027 - 2/29/2028

Option Period Two: 3/1/2028 - 2/28/2029

Option Period Three: 3/1/2029 - 2/28/2030

Option Period Four: 3/1/2030 - 2/28/2031

On site Janitorial Services shall be provided from 1 March through 31 October throughout the duration of the contract.

1. Safety: All equipment used and work performed shall be in accordance with safety requirements set forth in the U.S. Army Corps of Engineers Manual EM 385-1-1 entitled

Safety and Occupational Health Requirements, current edition, which is available by downloading from: https://www.publications.usace.army.mil/Portals/76/EM%20385-1-

1%20_EFFECTIVE%2015March2024.pdf. Contractor personnel shall be equipped with the appropriate personal protection equipment (PPE), inclusive of, but not limited to safety shoes, work gloves, hearing and eye protection, face masks, etc. Additionally, Contractor personnel shall wear appropriate attire, i.e. long pants and a short sleeve collared shirt. Contractor must show proof of a valid form of state Government issued identification. Additionally, Contractor must complete a COR approved defensive driving course.

2. Security:

a. Contractor and associated Sub-Contractor employees shall comply with adjudication standards and procedures using the National Crime information Center Interstate

Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive

2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by

Government representative, as NCIC and TSDB are available).

b. The Contractor must pre-screen Candidates using the E-verify Program

(http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of

Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract awarded.”

https://www.publications.usace.army.mil/Portals/76/EM%20385-1-1%20_EFFECTIVE%2015March2024.pdf https://www.publications.usace.army.mil/Portals/76/EM%20385-1-1%20_EFFECTIVE%2015March2024.pdf http://www.uscis.gov/e-verify

*When contracts are with individuals, the individuals will be required to complete a Form

I-9, employment Eligibility Verification, with the designated Government representative.

This form will be provided to the Contracting Officer and shall become part of the official contract file.

3. Inspection and Acceptance: The COR will make inspection of services rendered. Any work not meeting acceptable standards will be remedied to the satisfaction of the inspector prior to payment.

4. Invoicing and Payment: Payment will be made at the end of each calendar month. Invoices must be received by the 5th of each month. Upon delivery/completion of the contracted product(s)/service(s) the Contractor shall provide a copy of the invoice to the Contract POC

/ Technical Representative/COR via e-mail. The Contractor shall also ensure that the following items are included on the invoice:

• Contract #

• Invoice #

• Company Name (Must Match the Name on the Contract Document)

• Invoiced line item(s) (Must Match the Contract Line Item Numbers / e.g. 0001, 0002, etc.)

• Small Business, Veteran Owned, or 8A (Indicate on invoice, if applicable)

*** Refer to SAMPLE INVOICE (APPENDIX A)

APPENDIX B