A1 - SOW.pdf

STATEMENT OF WORK (SOW)

Preventative Maintenance Services for Radiology Equipment

Crow Service Unit, Crow Agency, MT

1.0 GENERAL

1.1 BACKGROUND

Crow Service Unit (CSU) is a PHS Indian Health Center that provides healthcare services to the Crow Indian Reservation, located in southeastern Montana. The CSU utilizes various radiology equipment to support patient care. Regular inspection and calibration are essential for optimal performance and regulatory compliance.

1.2 SCOPE

The Contractor shall provide all non-personal services, including but not limited to, personnel, equipment, transportation, and materials necessary for performing Preventative Maintenance Services for Radiology Equipment at the CSU facility.

The contractor shall conduct preventative maintenance, inspections, and calibrations in accordance with manufacturer’s recommendations.

1.3 OBJECTIVE/DELIVERABLES

The objective is to obtain annual parts coverage, equipment coverage and preventative maintenance services, including an annual inspection, for the existing Radiology Equipment to ensure equipment & systems are functioning according to regulatory and manufacturer requirements. The deliverable is to clean and calibrate systems, test each system to ensure performance is within manufacturer specifications. Contractor shall provide CSU with report upon completion of work.

2.0 DESCRIPTION OF SERVICE:

2.1 SPECIFIC REQUIREMENTS/TASKS

• The contractor shall provide the following services:

o Scheduled onsite preventative maintenance services o Inspection of Radiology Equipment: Conduct thorough inspections of all radiology, imaging devices listed at 2.2.

o Calibration Services: Ensure that all radiology equipment listed at 2.2 are calibrated according to the manufacturer’s specifications and relevant safety standards o Documentation: Provide detailed reports for each inspection and calibration, including:

Equipment Identification Calibration Results Recommendations for repairs/adjustments o Provide Parts & Equipment Coverage o Unlimited Repair Services as required by the Indian Health Service o Drop coverage of cassette panels o Technical telephone consulting availability to the Crow Service Unit staff during normal business hours o Coverage shall be 24 hours / 7 days a week; with a 1-hour callback and a within 12-hour or less onsite visit if requested.

o The contractor shall provide service by Original Equipment Manufacturer (OEM) factory-trained, manufacturer-authorized technicians and providers of any required parts and software or proprietary diagnostic software and software enhancements must be OEM certified (new or like-new) and compatible with the subject equipment. All parts to be included.

2.2 LIST OF RADIOLOGY EQUIPMENT

• The contractor shall provide parts coverage, equipment coverage and preventative maintenance and repair services for the following:

A. Hitachi Scenria 128 CT system, with Bayer Power Injector @ Crow Agency

Hospital (serial number G110037315) B. CoreLab Radiology Room CR Suite @ Crow Agency Hospital (Serial Number

J011304918) C. CoreLab Radiology Room DR Suite @ Lodge Grass Clinic (Serial Number

J0113505819) D. Konica Areo DR Imaging System (Serial Number A50D-52370) E. Podiatry X-ray Unit @ Crow Agency Hospital 9Serial Number 320399) F. Konica-Minolta Portable x-ray MXDR Xpress @ Crow Agency Hospital (Serial

Number PH00264)

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The contractor shall provide service by Original Equipment Manufacturer (OEM) factory-trained, manufacturer-authorized technicians and providers of any required parts and software or proprietary diagnostic software and software enhancements must be OEM certified (new or like-new) and compatible with the subject equipment. All parts to be included. Technicians must have the required expertise to perform and complete the clean-up, calibration and testing of units in accordance with the manufacturer specifications

3.2 EMPLOYEE IDENTIFICATION

3.2.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.2.2 Contractor employees working on-site at Government facilities must wear a Government-issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display all identification and visitor badges in plain view above the waist at all times.

3.2.3 Contractor employees will be required to contact the Government designated point of contact upon arrival when reporting for service calls and/or delivery. Current rules and regulations applicable to the premises, where the work shall be performed, shall apply to the contractor and their employees while working on the premises.

4.0 PERIOD OF PERFORMANCE:

Period of performance is expected from date of award for twelve months, with four (4) 12-month option years.

5.0 GENERAL QUALITY ASSURANCE:

Contractor shall perform all work to manufacturer specifications, and coordinate service with James Reed, Crow Service Unit Radiology Supervisor.

6.0 INVOICE SUBMISSION AND PAYMENT:

Invoices shall be submitted through the Invoicing Processing Platform (IPP), a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service. The IPP website address is: https://www.ipp.gov. If you require assistance registering or require IPP account access, please contact the IPP Helpdesk at (866) 973-3131 (M-F 8AM to 6PM ET), or IPPCustomerSupport@fiscal.treasury.gov.

https://www.ipp.gov/ mailto:IPPCustomerSupport@fiscal.treasury.gov