A04_PWS_solid_waste_removal_KAHO_NHP.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

SOLID WASTE REMOVAL SERVICES KAHO NHP

Kaloko-Honokohau NHP Kailua-Kona, Hawaii, 12/2/2025 Prepared by: Ryan Swindler National Park Services (NPS) Pacific Western Region (PWR) – Interior Region 12

1.0 DESCRIPTION OF SERVICES

This contract is for weekly trash removal services at Kaloko-Honokohau NHP (KAHO). The Park is a popular tourist location on the west side of Hawai’i Island in the town of Kailua-Kona. There are three main day use areas that park visitors use. Trash is picked up from these areas every morning by park staff and transported to a contractor owned 6-cubic yard dumpster. This contract will provide services to supply and empty a 6-cubic yard dumpster on a weekly basis. The Contractor shall accomplish the required services by swapping or dumping the 6-cubic yard dumpster once per week for the duration of the contract. The contractor shall provide all management, tools, equipment, and labor necessary to ensure the disposal of waste accumulated in the 6-cubic yard dumpster. Contractor furnished containers shall be transported by the contractor to KAHO via designated roads (map attached). The dumpster shall be located 300-500’ inside the park boundary behind a park gate.

1.1 BACKGROUND

The park visitation exceeds 350,000 people per year. The park relies on contracted rubbish removal services to keep the park clean and litter free. The weekly 6-cubic yard dumpster service has adequately met the needs of the park in the recent past as long as service is consistent with the weekly schedule.

The Contractor shall deliver one (1) empty 6-cubic yard dumpster to KAHO; The container shall be in the southern portion of the park along a park service road adjacent to Honokohau Harbor. Containers will be emptied once per week. The specific delivery location is provided on attached map. All containers supplied by the contractor must be free of excessive rust or any holes that compromise structural integrity, as well as free of mud, dirt, and any other organic material capable of transporting invasive flora or fauna. NPS staff will perform inspections on the container to see that it meets the requirements.

1.2.2 CONTAINER COLLECTION

The Contractor shall ensure that collected containers are safe for transport and garbage is secure from blowing or spilling from bin. The contractor shall maintain park security by locking all gates traveled through immediately. Gates only to be left unlocked if Park staff is on location or if gate was already open upon arrival.

1.2.3 WASTE DISPOSAL

The Contractor shall dispose of all solid waste from collected container at appropriate waste processing facilities.

1.3 Permits, License & Insurance

The Contractor shall be responsible for obtaining and holding all the necessary permits, licenses and insurance required to accomplish these services, including final disposition.

1.4 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES.

The Contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. The Contractor shall not perform any cleaning, repair and/or maintenance requirements of equipment on site. Maintenance and repair of Contractor containers, vehicles or their privately owned vehicles shall not be accomplished on site. Contractor equipment and vehicles shall be maintained to present a neat, professional appearance. Contractor equipment and vehicles shall be used solely for the intended purpose of performing services in this performance work statement during normal hours of operation.

All equipment used in the performance of this contract shall be in good operable condition. Equipment found to be unsafe and unable to function as designed shall not be used in performance of this contract. The Contracting Officer (CO) or COR may inspect the Contractor’s equipment at any time while on government property and may direct the removal of any unsafe or unusable equipment from those locations.

The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the Contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are unsatisfactory or down for extended maintenance or repairs. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract.

2.0 CONTRACT PERFORMANCE

2.1 SERVICE SUMMARY (SS):

The contract service requirements are summarized in the performance objectives below. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS provides information on contract requirements, the expected level of Contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

CONTAINER DELIVERY

No more than 3 validated defect per month.

100% Inspection NPS personnel

Services shall be provided on a weekly basis at a regularly scheduled time. Weekly pickups shall occur on the same day of each week. Vendors must notify NPS with schedule changes or delays

2.3 PROGRESS MEETINGS

The CO, COR, other government personnel, as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, required contract modification(s), unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summary of unsatisfactory inspections and customer complaints and shall provide insight into any identified trends, root cause analysis, and performance improvement plan.

2.3.1 Progress Meeting Minutes

The CO will develop meeting minutes and distribute those minutes to the Government team and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

2.4 CONTRACTOR’S QUALITY CONTROL

The Contractor shall develop and maintain a quality program to ensure the services described by this PWS are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2.0, Service Summary.

2.4.1 Contractor’s Quality Control Plan (QCP)

The Contractor shall develop and maintain a Quality Control Plan that, at a minimum, communicates: (1) What will be monitored; (2) How monitoring will take place; (3) When monitoring will take place; (4) Who will conduct monitoring; and, (5) How monitoring efforts and results will be documented.

2.4.2 Contractor’s Quality Control Checklist(s)

The Contractor shall develop and maintain one or more Quality Control Checklists that align with the Contractor’s QCP and capture, at a minimum, the following: (1) Tasks; (2) Validation of acceptability of tasks; (3) Inspector name; (4) Inspection method; (5) Inspection date; and, (6) Inspection time.

2.5 QUALITY ASSURANCE

The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The CO will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contact award. The COR may inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.6 GOVERNMENT REMEDIES

The Contracting Officer (CO) will follow FAR 52.212-4 Contract Terms and Conditions-Commercial Items, for the contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

The contractor shall establish a contract manager or alternate(s) that can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to discuss contract related matters. The contractor shall provide the CO the telephone number(s) where performance validation results and complaints can be reported. This information will be kept updated by the contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

3.2 CONTRACTOR PERSONNEL APPEARANCE

Contractor personnel shall present a neat appearance. contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection. All contractor personnel shall always be fully clothed while performing the services of this contract. "Fully Clothed" is deemed to mean that a shirt (or T-shirt), trousers, closed-toe shoes and personal protective equipment, if required, shall always be worn. Tact, diplomacy, and courtesy shall always be used during contact with the community.

3.3 EMPLOYEE RESTRICTIONS

The Government is authorized to restrict employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.0 GENERAL INFORMATION

4.1 DAYS AND HOURS OF OPERATION:

The Contractor shall perform the required services during regular park business hours, Monday-Friday, from 6:00 a.m. to 4:00 p.m HST.

Sunday: No work will be performed on Sundays Saturday: No work will be performed on Saturdays

4.2 HOLIDAYS & CLOSURES

No work shall be performed on Holidays. Contractor shall make every effort to schedule work on days other than those noted below.

Independence Day

The NPS is the steward of unique resources found within the national parks. The NPS is committed to protecting natural, cultural, historical, archaeological, and other resources found within the parks and the adjacent lands.

All work shall be done on designated driveways and roads. Container Shall be picked up and retrieved from specific location designated by park staff. Containers shall not be dropped in any location other than designated location. All driving and maneuvering shall be done on designated roads and driveways. There are historically significant sites adjacent to roads and driveways, deviation from the designated driving surfaces will result in damage to valuable sites. Contractor will avoid backing or driving onto vegetation

5.1.1 Preservation of Natural Features

The contractor shall comply with the following work restrictions:

1. Prevent damage to natural surroundings.

5.1.2 Invasive Species Prevention

a. General: The introduction of non-native species including invasive weeds and plants; invasive pests such coqui frogs and frog eggs, little fire ants (LFA), and insects including termites; other vertebrae species such as rats, mice, and reptiles; and diseases such as Rapid ‛Ōhi‛a Death (ROD) spread through contaminated soil can threaten the park’s rare and endangered plants and animals or can create new populations of non-native species not traditionally found in the park. Ensure all vehicles, equipment and machinery are clean and free of invasive weeds and plants, invasive pests, and ROD spread through soil.

b. Vehicles, Equipment, & Machinery: To prevent the spread of invasive species, the contractor shall comply with the following:

1. Vehicles, waste containers, and machinery must be thoroughly pressure washed and visibly free of dirt, mud, plant debris, and invasive pests. Areas of particular concern include rollers on containers, inside and outside of the containers particularly the inside corners and areas that are in contact with the ground. On vehicles the bumpers, grills, hood compartments, under the battery, wheel wells, undercarriage, cabs and truck beds.

2. The interior and exterior of vehicles, equipment and machinery must be free of rubbish. The interiors of vehicles and the cabs of machinery must be vacuumed clean.

3. All vehicles, equipment, and machinery will be subject to inspection by NPS personnel.

4. All vehicles, equipment, and machinery that do not pass inspection will be turned away. The vehicle will not be allowed into the park for at least 48 hours.

5. All vehicles, equipment, and machinery leaving the park for any reason must be cleaned prior to re-entry into the park and will require re-inspection.

6. All vehicles, equipment, or machinery being stored at a private residence are to be kept in a pest-free area, preferably in a garage, on pavement, and not under trees. Such vehicles, equipment, or machinery will be subject to additional inspection.

5.2 INSTALLATION SECURITY AND ACCESS REQUIREMENTS

Contact the CO/Park staff for guidance on installation security and access requirements.

5.3 SAFETY REQUIREMENTS AND REPORTS

The Contractor shall perform work in a safe manner as required by the Occupational Safety and Health Administration’s (OSHA) requirements. The Contractor shall immediately provide a verbal report to the CO and COR for each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

5.4 DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT OR VEGETATION

Damages to government buildings, equipment, or vegetation are addressed in FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation. The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of these properties, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

6.0 APPENDICES

The Government will make all the below listed documents, forms, references and report formats directly addressed within this Performance-Based Work Statement available. Supplements or amendments to the below listed materials from any organizational level may be issued during the life of the contract. When notified by the CO, the Contractor shall immediately implement those changes in publications, which result in a decrease, or no change in the contract price. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the Contractor shall submit to the CO a price proposal and obtain prior approval. Price proposals shall be submitted within 15 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the FAR 52.212-4, Contract Terms and Conditions – Commercial Items clause. Failure of the Contractor to submit a price proposal within 15 calendar days from the date of receipt of any change, shall entitle the Government to performance in accordance with such change, at no increase in contract price.

APPENDIX A – Park Visitor Rules APPENDIX B – Facility Map