A04_0040629039_Attach_0001_SOW_MALU_Unarmed_Security_Guard_Service.pdf

Statement of Work for Unarmed Security Guard Services at the Martin Luther King, Jr. National Historical Park

Requirement:

It is essential to ensure that all visitors, employees, and tenants visiting the Martin Luther King, Jr. National Historical Park feel safe and protected. Presently there is an active Law Enforcement staff, managed by a Chief Ranger, responsible for enforcing the laws within the boundaries of the park (See Park Boundary Map).

Annually, the park receives an average of 700,000 visitors who come from all parts of the world to visit the places where Martin Luther King, Jr. was born, worshipped, worked, and is buried. We anticipate that visitation will continue to increase requiring the need for additional personnel, to assist NPS Law Enforcement staff.

Scope of Work

General performance criteria shall include but not be limited to providing an unarmed security guard service to provide security services, by physical surveillance, at the Martin Luther King, Jr. National Historical Park of interior and exterior of NPS managed facilities located at: the Visitor Center and staff parking lot adjacent to this facility, Maintenance Shop, Historic Ebenezer Baptist Church, the Birth Home of Martin Luther King, Jr., the residential block where the Birth Home is located, Historic Fire Station No.6, National Park Service Bus and Visitor Parking Lots, the Sales Outlet at 497 Auburn Avenue, office space for personnel stationed at 503 Auburn Avenue, and National Park Service Plaza and Walkway Promenade.

The Chief Ranger or designated Law Enforcement personnel provides on-site supervision of unarmed security guard in the performance of specified duties.

The Contractor shall ensure that each shift is staffed as required, that employees are in uniform and present a neat appearance, and that each employee is familiar with his/her post and duties prior to their assignment to that shift. Each unarmed security guard assigned to this site in any capacity must receive at least eight (8) hours On-Site Orientation training prior to assignment.

The Contractor shall provide qualified personnel to replace any Guard on sick call, regular days off, scheduled vacation or any emergency. All relief personnel shall fully meet the minimum requirements for the duty to which they are assigned.

REQUIRED DUTIES:

1. Provide unarmed security services 7 days a week consisting of an 8-hour shift for 52 weeks with one Guard from 9:00 A.M. to 5:00 P. M. with exception of Thanksgiving Day, Christmas Day, and New Year’s Day, dates that the park is closed. The park is open on other major holidays such as Memorial Day, Independence Day, and Labor Day.

2. Provide a Guard Log, which will be kept at the National Park Service Visitor Center Information Desk, to log arrival and departure times and the arrival of deliveries and services to the National Park Service.

3. Assist National Park Service personnel with pedestrian traffic control, when necessary during special events or emergencies.

4. Operate National Park Service issued hand-held digital two-way radio and/or telephone to relay information to appropriate personnel.

5. Assist the National Park Service Chief Range or Law Enforcement Ranger and other emergency personnel such as the Atlanta Police Department, Atlanta Fire Department, and/or Emergency Medical, in the event there is an unusual occurrence(s) affecting the park, such as a fire, a medical or law enforcement incident.