Amendment 05 - SOO 17 May 2024.pdf
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- Attached to
- Airport Shuttle Services for the KMC (revised)
- Solicitation number
- A033991
About this file
This document is a Statement of Objectives (SOO) for a fee-based passenger shuttle service between Ramstein Air Base and Frankfurt International Airport. The key requirements are:
The contractor shall provide a shuttle service with a minimum of two daily trips, including weekends (federal holidays are optional). Passengers will be scheduled by advance reservations or on a space-available basis. Rates should be offered for individual and group/family (3+) travel. The contractor will be responsible for all aspects of the shuttle service including reservations, scheduling, refunds, and ridership liability. Shuttle vehicles must accommodate 1-40 passengers per trip based on reservations. The shuttle service should align with major U.S. flight schedules at Frankfurt Airport. The 86th Force Support Squadron (FSS) at Ramstein will promote the shuttle service through various media channels, including their website, social media, and on-base facilities. Specific performance metrics are provided for the 86 FSS website and social media platforms.
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Text version
Conc Airport Shuttle
Statement of Objectives
Airport Shuttle Services
17 May 2024
1. Description of Services
The Contractor shall provide a fee-based passenger shuttle between Ramstein AB and Frankfurt International Airport. The shuttle shall operate a minimum of two times a day every week, including weekends (federal holidays are optional). Passengers will be scheduled by reservation in advance of travel or space available if the shuttle is scheduled to operate. Rates should be offered as individual and group/family rate (3+). Contractor would be responsible for customer reservations, service, cancellations, scheduling, refunds, ridership liability, etc. The pick-up and drop-off for passengers starting or arriving at Ramstein AB at one central location, e.g. KMC lodging. Commercial vehicles must be large enough to transport customer capacities of 1 – 40 passengers per ride based on advance registration. If no reservations are confirmed for the day of travel, the shuttle does not need to operate during that timeslot. Shuttle services shall align with the major US flights coming in and out of Frankfurt International Airport. 86 Force Support Squadron (FSS) would promote the contractor as the preferred airport shuttle through social media and print media around Ramstein AB. Specific facilities include Lodging, Outdoor Recreation, Aquatics Center, O’Club, Enlisted Club, VAT & UTAP office, Arts & Crafts, Fitness Centers, post offices, Military and Family Readiness Center, Golf Course, Library and Community Center. Contractor will be promoted/advertised on 86 FSS social media to include 86 FSS.com, FSS Facebook, Instagram. Reach and engagement data for social media includes: 86 FSS.com receives 848,000+ views annually; avg 70,700 views per month; 36 individual program pages linked through 86 FSS.com. FaceBook reaches 22,800 followers and a weekly followership of 8,700. Instagram reaches 3,300 followers and 1,300 weekly.
File details come from the government source that posted it. Updated .