A03 SOW.pdf

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Elevator Service
Solicitation number
3003200
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This draft Statement of Work (SOW) details elevator maintenance services for the Defense Finance and Accounting Service (DFAS) Limestone operating location in Maine. The contract covers preventative, predictive, and emergency maintenance for two hydraulic passenger elevators located in Building 3502, each with specific technical specifications (30 HP, 480V, Canton Elevator Co. G.A.L. Manufacturing Corporation, 2-3 stop elevators).

The SOW outlines comprehensive monthly maintenance requirements, including systematic examinations, repairs, and replacements of elevator components such as mechanical, electrical, and hydraulic systems. The contractor must perform monthly inspections, test safety devices according to the latest American Standard Practice for Elevators, and provide emergency repair services within six working hours of notification. Additional requirements include strict security protocols for contractor personnel, who must be U.S. citizens, undergo background investigations, and comply with DFAS security and safety regulations. The maintenance services must adhere to manufacturer specifications, municipal, state, and federal regulations, with all parts and repairs subject to DFAS review and approval.

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DRAFT

STATEMENT OF WORK

Defense Finance and Accounting Service (DFAS) Limestone

Elevator Services

STATEMENT OF WORK

GENERAL REQUIREMENTS:

1. SERVICES: The contractor shall provide all personnel, equipment, materials, tools, supervision, facilities, and transportation necessary to provide elevator preventative, predictive and emergency maintenance services as defined in this Statement of Work (SOW) for Building 3502 in the DFAS- Limestone Operating Location, Limestone, Maine. The contractor shall perform to the standards in this contract, in accordance with the manufacturer’s specifications and all applicable Municipal, State, and Federal Regulations.

2. SERVICE DESCRIPTION: The following items are a general description of the project requirements and shall not be construed as a complete detailed list of all the operations to be performed. The contractor shall perform a field verification of all elevator nomenclature, parts, and related equipment prior to start of maintenance schedule and the ordering of any material.

EQUIPMENT QTY TYPE

(Qty 1) Hydraulic passenger elevator 1 30 HP, 480V

Canton Elevator Co. G.A.L. 3 Phase, 60 HZ Manufacturing Corporation 2 Stop

(Qty 1) Hydraulic Passenger Elevator 1 30 HP, 480V

Canton Elevator Co. G.A.L. 3 Phase, 60 HZ Manufacturing Corporation 3 Stop

(a) The contractor shall not be required under this contract to perform and/or furnish parts necessitated by reason of negligence or misuse of equipment. The contractor shall not be required to install new equipment as recommended or directed by insurance companies, or by Federal, State, and Municipal Government. Any such (new requirement) may be included by modification or change order to the Contract.

(b) Upon completion of monthly maintenance or service call, the contractor shall provide the COR with a signed service ticket for certification and inspection of service performed. Payment of preventive maintenance inspection shall not be made without a signed service ticket.

(c) The following items are a general description of the project requirements and may not be a complete detailed list of all the necessary operations to be performed.

2.1 MONTHLY MAINTENANCE: This section provides only for the scheduled monthly systematic examinations and preventive maintenance including adjustments, cleanings, and repair of all machine parts due to ordinary wear and tear. Due to various work schedules in effect at DFAS-LI, the contractor shall coordinate preventive maintenance/inspection times of work with the Contracting Officer Representative (COR) at 207-328-1143 at least 24 hours in advance of the scheduled service call.

(a) The contractor shall schedule monthly systematic examinations including adjustments, cleanings, and shall supply, repair, or replace all machine parts due to ordinary wear and tear including but not limited to: Worn gears/guides, sheaves, shaft piston seals, thrust bearings, brake drum, brake springs, brake

Elevator Services magnets, brake shoes, governors, hoist motor bearings, seals, hydraulic hoses, couplings, all hoist motor wiring and electrical connections.

(b) The contractor shall inspect, repair and/or replace all controller parts including wiring, wiring connections and terminal(s), contacts, coils, relays, fuses, transformers, timers, capacitors, diodes, rectifiers, resistors, magnets, solid state boards and solid-state components, selectors, and selector contacts.

(c) Additional parts covered shall be hoist way equipment including car guide shoes, or roller guides, door gives, door closures, door motors, door motor limits an resistors, door linkage, interlocks, tracks, hangers, belts and pulleys, hoisting wire ropes, governor ropes, conductor trail cables,, hoist way switches, terminal limits, cams and inductors, car operating button lenses, car operating button lights, car position indicator lenses and lights, hall push buttons and lights, and replacement of all neon indicator bulbs.

(d) The contractor shall also adjust, repair or replace all hydraulic valve parts, seals, seats, coils, filters, screens, and on hydraulic pumps, the shafts, seals, and bearings, hydraulic motors, sheaves, belts, and cylinder head packing.

(e) The contractor shall test all safety devices as required by the latest edition of American Standard Practice for the Inspection of Elevators, Inspector’s Manual ASA A17.1-2022, and the American Standard Safety Code for Elevators ASA A17.2022.

(f) The contractor shall test, troubleshoot and repair all electrical systems; work shall be in conformance with the current National Electrical Code. The contractor shall promptly correct any defects that may be found in testing and examining the safety devices. After each monthly inspection, the contractor shall furnish the COR with a written statement that elevators have been tested and do comply with the above requirements.

(g) Should it be necessary for the contractor to ship any item of equipment to a factory or shop for repairs, all expenses connected with such shipment shall be at the expense of the contractor. The contractor shall be responsible for return of the equipment expeditiously and in good operating condition. The contractor shall provide the COR with a written request for such a shipment. The contractor shall not proceed with shipment without written approval from the COR.

2.2. EMERGENCY SERVICES: This section addresses emergency work ordered or as needed during the contract year. Emergency repair services shall be performed on an “on-call” basis. All repair services shall be charged an hourly flat rate per call regardless of the time and day. Contractor shall provide services to restore the equipment to a safe operational condition. The contractor is required to respond to the job site within six (6) working hours after notification and work shall be complete within twenty-four working hours to restore the unit (s) to fully operational condition. Upon notification of an emergency service request, the contractor shall provide the COR with a designated point of contact in order to make arrangements for the maintenance representative(s) to receive such notification.

2.3. PARTS FOR EMERGENCY SERVICES: This section covers the parts and materials that may be required in required in conjunction with the emergency service repairs that fall under section 2.2.

Elevator Services

(a) The Contractor shall identify all parts that need replacing and submit an itemized list, including labor charges to install, with justification, to the COR. The COR and DFAS representatives will review the list and forward the request to the contracting office for approval.

Once written approval has been granted, the contractor shall purchase, repair, and replace all parts identified on the estimate of repairs. All replacement parts shall be those of the original manufacturer or equal and shall fit the equipment without modification.

(b) Should it be necessary for the contractor to ship any item of equipment to a factory or shop for repairs;

all expenses connected with such shipment shall be included in the cost of parts. The contractor shall be responsible for return of the equipment expeditiously and in good operating condition. The contractor shall provide the COR with a written request for such a shipment. The contractor shall not proceed with shipment without written approval from the COR.

3. TOOLS/EQUIPMENT/MATERIAL: All electrical repair or test equipment used by the contractor shall be either battery operated, or UL approved. This equipment must operate using existing building circuits. It shall be the responsibility of the contractor to prevent the operation, or attempted operation, of electrical equipment or combinations of equipment, which require power exceeding the capacity of existing building circuits.

3.1 The contractor shall use only State and Federal Environmental Protection Agency (EPA) approved chemicals and materials. The contractor shall provide material safety data sheets for all chemicals and materials to be used. Disposal of chemicals and materials shall be in accordance with State and Federal EPA regulations. The contractor shall not use any chemical and material until receiving approval from the

COR.

4. OTHER: Rubbish and debris shall be removed from the DFAS-Limestone property daily. Materials that cannot be removed daily shall be stored in areas specified by the COR. The amount of dust resulting from this work shall be controlled to prevent its spread to occupied areas of the building.

5. SECURITY REQUIREMENTS:

5.1 General Requirements. Contractor personnel must meet the following conditions of employment.

1. Must be a U.S Citizen or National.

2. Registered for Selective Service (males born after 12-31-1959). A Status Information Letter is required for any male born after 12-31-1959 that is not registered with Selective Service.

3. The unescorted position is a non-sensitive position which requires a favorable fitness review and background investigation as a condition of employment. Failure to maintain security eligibility may result in termination.

Personnel Security Investigation (PSI) Requirements – Non-Sensitive (NS) Positions (Unescorted Access). Contractor personnel will require a favorably adjudicated Tier 1, or equivalent Non-Sensitive

Elevator Services

(NS) level or higher investigation. No access to classified information, CUI, to include Personally Identifiable Information (PII), or system access required.

Personnel Security Investigation (PSI) Requirements – Uncleared (Escorted Contractors). For contractor personnel providing virtual or remote only instruction with no recurring onsite requirements, not requiring direct access to DFAS systems/networks, Classified Information, CUI, to include PII, escorted continuously by DFAS personnel when onsite, and who do not currently possess a current U.S.

Government background investigation of Tier 1 (formerly IT-III) or equivalent and higher:

• The following items must be submitted for contractor personnel who are escorted:

1. DFAS Form 9035, Contractor Request for Investigation (CRI).

2. OF306, Declaration for Federal Employment.

3. A request from the Contracting Officer’s Representative (COR), in writing, for “Escorted

Access Only”.

4. A set of fingerprints (see Fingerprint Requirements below).

Personnel Security Investigation Waivers. For those contractor personnel who do not already have the required background investigation and adjudication, an NS position may be occupied with a pre-investigative waiver from DFAS Personnel Security provided no issues of a security concern are identified by DFAS Personnel Security after a review of all information submitted by contractor personnel. Those contractor personnel who do not qualify for a pre-investigative waiver may not occupy a NS contractor position with DFAS until the background investigation is completed and favorably adjudicated by the Defense Counterintelligence and Security Agency Adjudication and Vetting Services (DCSA AVS). It is important to note that while there is no set schedule for background investigations, as each one is different, this process can be lengthy and take several months to more than one year in some cases. Should a contractor company not wish to wait for the entire process to be completed, they may withdraw the contractor applicant from further consideration by notifying DFAS Personnel Security within sixty (60) days from the date DFAS Personnel Security determines the applicant to be ineligible for a waiver. The contractor company may then submit another contractor candidate for a background investigation.

Personnel Security Forms Required.

In accordance with standard DFAS Personnel Security policy, ALL incoming contractors must submit a new set of fingerprints (taken within the last 30 days) *.

Contractor personnel must apply for a fingerprint appointment immediately (the next business day) upon award date.

Contractor personnel shall submit the Contractor Request for Investigation (CRI) (DFAS Form 9035) immediately (the next business day after providing fingerprints) to the Contracting Officer Representative

Elevator Services

(COR). The information needed in the Declaration for Federal Employment (OF-306) shall also be submitted to the COR by contractor personnel.

The COR will submit the OF-306, DFAS Form 9035, and proof of fingerprints to DFAS Personnel Security all at once. Under no circumstances should this documentation be submitted less than fifteen

(15) calendar days prior to the intended performance start date. DFAS Personnel Security will review all submitted documentation to validate whether contractor personnel meet personnel security requirements to perform work on the contract or if a new background investigation is required.

Contractors obtaining favorable security evaluations and DoD CACs for required contractor employees performing on this contract is a prerequisite for contractor performance and invoicing. Also, the failure of a contractor to provide employees who can obtain a favorable security adjudication and a DoD CAC in a timely manner may be considered negatively when assessing contractor performance, termination, or other.

*New fingerprints are not required if any of the following apply:

1. The person has been fingerprinted for the DCSA within the past 30 days.

2. The person is currently undergoing a background investigation, or reinvestigation, by DCSA or any other Federal agency.

3. The person has a background investigation currently being adjudicated by the DCSA AVS or another AVS.

4. The person has been favorably adjudicated within the past 30 days by the DCSA AVS or a AVS from any other Federal agency: or

5. The person is coming directly from another DoD agency, with no break in service. This includes any of the military branches as well as the U.S. Coast Guard; however, service members in an inactive reserve status are not included.

6. The DFAS Personnel Security Office otherwise determines that no new fingerprints are required.

Incident Reporting Requirements.

In all cases, whenever a DFAS contractor displays conduct, or is involved in any incident, which is in violation of any of the thirteen National Security Adjudicative Guidelines*, the contractor must immediately report the incident to the contractor company Security Office/Facility Security Officer, the DFAS Manager of the area to which they are assigned, the Contracting Officer (CO), the COR, the Director of Force Protection, and the DFAS Personnel Security Office. Reporting to DFAS Personnel Security may be made by phone to (317) 212-7888, by email to dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil, or, in the case of personnel physically located at DFAS Indianapolis Center, in person to the DFAS Personnel Security Office located on the third floor center hallway at Column 320T.

mailto:dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil mailto:dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil

Elevator Services

All incidents will be investigated by DFAS Personnel Security and, depending on the date of the subject’s most recent investigation, may need to have an updated background investigation initiated. Those that do not require a new investigation will have all relevant information regarding the incident forwarded to the DCSA AVS for review and re-adjudication.

*The thirteen National Security Adjudicative Guidelines are:

1. GUIDELINE A: Allegiance to the United States

2. GUIDELINE B: Foreign Influence

3. GUIDELINE C: Foreign Preference

4. GUIDELINE D: Sexual Behavior

5. GUIDELINE E: Personal Conduct

6. GUIDELINE F: Financial Considerations

7. GUIDELINE G: Alcohol Consumption

8. GUIDELINE H: Drug Involvement and Substance Misuse

9. GUIDELINE I: Psychological Conditions

10. GUIDELINE J: Criminal Conduct

11. GUIDELINE K: Handling Protected Information

12. GUIDELINE L: Outside Activities

13. GUIDELINE M: Use of Information Technology

Some Examples of Incidents That Require Reporting to DFAS Personnel Security:

a) An arrest for any criminal offense, not including minor traffic violations, by any law enforcement agency. This DOES include the traffic offenses of Driving Under the Influence of Alcohol or Drugs, and Reckless Driving.

b) Violation of any court order.

c) Civil judgements.

d) Delinquencies on any debt for 180 days or longer.

e) Federal, State or Local tax issues or delinquencies.

f) Delinquencies on any Federal debt (including Federal Student Loans and Federally backed home mortgage loans).

g) Child Support delinquencies.

h) Filing for Chapter 7 or Chapter 13 bankruptcy in any Federal Bankruptcy Court.

Elevator Services

i) Foreign Travel.

j) Marriage or Cohabitation with a Foreign National (person from a foreign country).

k) Having a close personal friendship with a Foreign National with regularly occurring contact.

l) Ownership of property or financial accounts in a foreign country; and

m) Being approached by a person know to be, or suspected to be, working as an agent of a foreign government or terrorist organization, or any other person, who seeks any information about DFAS, the Department of Defense, or the U.S. Government, especially if the person offers money or something of value to the contractor employee.

It should be noted that a person’s delinquency on Federal debt of any kind may not obtain or maintain favorable personnel security adjudication or be considered for a contractor position with DFAS unless they can provide documentary proof that a payment plan has been established with the Government agency to whom the debt is owed, and that regularly recurring payments are being made. Contractor personnel who cannot obtain and maintain a favorable personnel security adjudication may not have access to government data, facilities, and/or equipment required under the contract.

NOTE: This list does not cover every potential incident or offense; any incident in which a contractor is involved, and a question exists as to whether it should be reported, should report the incident to DFAS Personnel Security, who will then determine if further action is warranted. Failure to report an incident is, in and of itself, an incident involving personal conduct, and may, in some cases, be more serious than the original incident.

Foreign Travel by DFAS Contractor Personnel

Official and Unofficial (Personal) Travel: Official U.S. Government Business: persons employed as contractor employees with DFAS, to include those with Noncritical Sensitive (formerly IT-II) access, Critical Sensitive (formerly IT-I) access, access to critical program information (related to Research, Development, Test, and Evaluation), sensitive compartmented information, and/or special access program information, in accordance with DoD Directive 5240.06, are required to complete a DFAS Form 9133, Notification of Foreign Travel, not less than 30 calendar days prior to the scheduled travel.

One copy shall be sent the DFAS Personnel Security group box at dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil and one copy shall be turned into the Site Force Protection Office of the DFAS site where they are stationed. Site Force Protection POC information:

https://dfasportal.dfas.mil/ddss/force_protection/Pages/SiteSpecificForceProtectionSecurityServices.aspx

Upon receipt of the completed Form 9133, the Site Force Protection Office will contact the contractor employee to validate training, complete the country/theater clearance package, as required, and schedule a Foreign Travel briefing. Immediately prior to travel, contractor employees will check with the State Department at https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html.html for any travel advisories for the country or region being traveled to and take the appropriate steps to ensure their safety for any location covered by a travel advisory or warning.

mailto:dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil mailto:dfas.indianapolis-in.zh.mbx.dfas-inhrsecurity@mail.mil https://dfasportal.dfas.mil/ddss/force_protection/Pages/SiteSpecificForceProtectionSecurityServices.aspx https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html.html

Elevator Services

Security Requirements. Contractor personnel shall follow the security and training requirements in DFAS 2000.1-I, “Force Protection Mission.” Ensure that all contracting officers include applicable clauses in all contracts that require work to be performed for a DFAS location. Contractor personnel shall follow all host security requirements in accordance with Part 117 of Title 32, Code of Federal Regulations; paragraph 117.16. The contractor shall immediately report any occurrences of violation of stated regulations to the DFAS Manager of the area to which they are assigned, CO, COR, Director of Force Protection, and the DFAS Personnel Security Office.

DFAS Instructions can be located at the following agency portal web link:

Official Forms and Pubs - All Documents

Security Education and Training. Contractor personnel shall follow all host training requirements.

Contractor personnel who require unescorted access into DFAS facilities shall receive applicable security training through the site Force Protection Office. To identify Site Force Protection Officers at each DFAS location consult the Agency Force Protection Portal Page:

https://dfasportal.dfas.mil/ddss/force_protection/Pages/SiteSpecificForceProtectionSecurityServices.aspx

Installation Entry and Common Access Card (CAC) Requirements.

The Contractor shall comply with established security procedures for entering government installations and facilities. Contractor employees shall be required to obtain and wear identification (ID) badges that will permit access into the facility.

Contractors shall work with the assigned DFAS COR/Mission Partner Account Sponsor (MPAS) to obtain a CAC using Mission Partner Identity Credential Account Management (MP ICAM). Under no circumstances will a CAC be issued to any person unless that person has been cleared by the DFAS Personnel Security Office to work on the contract.

All CACs and badges issued to Contractor personnel are government property and must be returned to the assigned DFAS COR/MPAS upon departure from the program or at the conclusion of the contract, whichever comes first. CACs can also be mailed in or turned into RAPIDS locations. Contractors whose CAC is lost or stolen must report the loss as soon as possible to the assigned DFAS COR/MPAS and present documentation that the CAC is missing and describing the circumstances under which the loss occurred. The assigned DFAS COR/MPAS will follow agency CAC procedures to issue a new CAC.

Contractors’ must not share their CACs and passwords with any other staff members. The assigned DFAS COR/MPAS will report any violation or suspected violation to the Contracting Officer and DFAS MP ICAM Account Security Manager (MPASM). Any violators will be temporarily or permanently removed from the project. If a Contractor has a CAC issued from another agency, that CAC must be revoked and returned before issuance of a new CAC.

https://dfasportal.dfas.mil/docs/Documents/Forms/AllItems.aspx?RootFolder=%2fdocs%2fDocuments%2fOfficial%20Forms%20and%20Pubs&FolderCTID=0x012000C5AD4BBE89E91A47852CADC95291E394 https://dfasportal.dfas.mil/ddss/force_protection/Pages/SiteSpecificForceProtectionSecurityServices.aspx

Elevator Services

6. SAFETY: The contractor shall comply with all applicable OSHA requirements for permit required confined spaces and Lockout/Tag-out procedures (29 CFR 1920.146) and safety requirements during all maintenance operations of the elevator(s) and associated systems.

File details come from the government source that posted it. Updated .