A03 PWS.docx

PERFORMANCE WORK STATEMENT

Window Cleaning Services For Defense Finance and Accounting Service (DFAS) Columbus Center Bldg. 21

1.0 Introduction

DFAS has a requirement for exterior wall window cleaning services. The work includes cleaning of all exterior windows and frames, top to bottom of the entire building. These services will take place at the DFAS Columbus Center building located at 3990 East Broad Street, Columbus, Ohio, 43213-1152.

2.0 Definitions

The following definitions and descriptions apply whenever the word is used in this Performance Work Statement (PWS).

Contracting Officer: Any person authorized by virtue of his/her position or appointment in accordance with procedures prescribed in the FAR to enter into and administer contracts and make determinations and findings with any part of such authority. The term also includes the authorized representative of the Contracting Officer acting within the limits of his/her authority.

Contracting Officer’s Representative (COR): An individual designated by the Contracting Officer to act as his/her representative for contract administration purposes. A letter of designation will specify the scope and limitation of the COR authority. A copy of the letter of designation will be provided to the Contractor.

Glass Cleaning: To clean all the exterior wall windows of the DFAS Columbus Center on each semi-annual cleaning. Including but not limited to surfaces of the vision glass, surfaces of the opaque spandrel glass, frames, casings, sills, and ledges.

Project Manager: The Project Manager means a person designated in writing by the Contractor, who has complete authority to act for the Contractor in every detail during the term of the contract.

Semi-Annual: Performance of tasks twice each year, six months apart, for example, April or May and repeated in September or October. (Work will be accomplished in 30 consecutive days or less) Window Cleaning: The washing of all the exterior wall windows of the DFAS Columbus Center on each semi-annual cleaning. Including but not limited to surfaces of the vision glass, surfaces of the opaque spandrel glass, frames, casings, sills, and ledges.

3.0 Scope

The Contractor shall provide management, supervision, transportation, labor, materials, supplies, and equipment; and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor shall be required to clean all the outside glass surfaces of the exterior wall windows (vision glass) and all the outside surface of the opaque spandrel glass panels of the exterior curtain wall assembly and entryways of the entire DFAS Columbus Center, Building 21 (semi-annually). The Contractor shall be allowed to schedule the work hours with prior Government approval or work shall be scheduled in conjunction with the Contracting Officer's Representative (COR) to cause the least disruption to the work schedule. Performance period for each cleaning shall not exceed 30 consecutive days. All services provided under this contract shall be performed in such a manner as to have minimal impact on agency activities.

4.0 Requirements

4.1 Services Requirement

The Contractor shall provide all services described herein. The Contractor is solely responsible for verifying all dimensions, quantities, and existing building conditions. The Contractor shall provide all required services for vision glass and spandrel glass cleaning continually in all areas, unless prevented from doing so due to damage, destruction, demolition, on-going renovation work by others, or where instructed by the COR.

4.2 General Requirement

The exterior wall window cleaning applies to all surfaces of the vision glass of the opaque spandrel glass of the entire building 21, DFAS Columbus Center.

The Contractor shall furnish all supplies, items, and equipment necessary for the performance of the work of this contract. Except for those items or services specifically stated to be Government furnished. The Contractor will ensure that a minimum crew size of two employees is present throughout the duration of the window cleaning process.

The Contractor shall furnish all cleaning supplies. No cleaning Supplies shall be used which the COR determines would be unsuitable for the purpose or harmful to the surface to which applied. Any materials used in the performance of this contract must meet the manufacturer’s standards and must not invalidate any warranties. Acids will not be used for cleaning windows unless approved.

Delivery and storage of supplies/materials/equipment and performance of all work shall be accomplished with a minimum of interference to Government operations and personnel. Any deliveries involving prolonged use of the loading docks or other building entrances that could cause interruption in building activities shall be coordinated through the COR prior to any such deliveries.

The Contractor shall insure that his/her employees are properly trained on proper procedures when engaged in window cleaning and shall be provided with and shall use safety belts, ladders, scaffolds, or other approved equipment.

The Contractor shall notify the COR (24 HRS) prior to the closing and/or barricading of entryways for the purpose of cleanings. The Contractor will ensure that one of their employees or cones are placed by the rappelling ropes that extend from the roof to the ground level to identify the hazard to personnel entering or leaving the building. Anytime the Contractor leaves the building (such as lunch breaks or end of the workday) they must ensure all ropes are pulled up to the roof and safely secured.

No outside window work shall be performed when weather conditions (such as high winds or ice) are such that they add to the hazards of the operation.

Glass surfaces shall be cleaned by means of a safety belt only when a safe foothold and safe unobstructed passage through the window are obtainable and where it is possible to attach the belt terminal to the anchor by extending one arm beyond the window sash opening.

The use of boxes or other makeshift arrangement for window cleaning is prohibited.

Squeegees, brushes and other equipment used for cleaning windows shall be attached to the window cleaner's person, either by a strong cord or chain. This is to prevent the articles from falling and injuring someone, or damaging property.

Pads for the protection of windowsills shall be of a non-skid or non-slip material to reduce the possibility of slipping and falling from a window. Sponge rubber or discarded carpeting with a non-slip backing are two of the materials which may be used.

Casement windows, when the entire surface cannot be cleaned while standing safely inside, shall either have anchor fittings (installed as specified for other windows) to permit cleaning by use of a safety belt or shall be cleaned by some other method approved herein.

All ladders and scaffolds used in connection with window cleaning maintenance operations shall conform to the safety standards and requirements.

The Contractor shall report hazardous conditions and items in need of repair to the COR. Items to be reported include, but are not limited to: broken window glass, window frames that are not securely fastened in place or show evidence of decay, broken or defective sash chains and cords; Structural movement of skylights and loosening or weakening or failure of skylight fasteners, attachment or other components; defective cords and tapes on mini blinds. Written deficiency report shall be given to the COR (after an oral report in case of an emergency). Fires shall be reported using the building’s fire alarm system.

The Contractor shall provide all labor, materials, and equipment necessary for the protection of the general public, equipment, furnishings, buildings, and improved grounds from damage caused by the Contractor’s negligence.

Equipment, furnishings, buildings, and improved land damaged due to work performed by the Contractor shall be repaired or replaced to its original condition and furnished at no additional cost to the Government.

Debris from the Contractor’s work shall be removed from the DFAS Columbus Center site daily. The premises shall be left neat and clean after each work shift. The Contractor’s debris may not be placed in existing Government dumpsters or compactors. Receptacle(s) for Contractor’s debris may only be placed at the building after permission for the use and placement of such is given by the COR.

Any work which will alter the original appearance of the building included in this PWS must be approved in advance by the COR.

The use of impact tools or power-actuated tools will not be permitted in occupied office spaces during normal hours of operation unless specifically coordinated and approved through the COR.

4.3 Equipment Requirement

The Contractor shall provide all window cleaning equipment needed for the proper performance of the work. Such equipment shall be of the type customarily used in work of this kind and shall meet all local, state and federal regulation. Backup equipment shall be made available to replace any defective equipment that cannot be repaired within 72 hours. Government reserves the right to request the Contractor to remove defective equipment off the DFAS Columbus Center.

Contractor shall provide and utilize portable rooftop A-frame rolling rigs or rig equipment to accomplish high rise cleaning, due to no serviceable roof anchors being available. Contractor shall use OSHA approved rappelling services (Descending System Operations). Contractor’s staff shall have at least 5 years of experience in High Rise-rope (Descending System Operations). The Contractor shall provide and maintain, at his expense, the necessary extension lines from existing Government electric receptacle outlets to the site of work.

All electrical equipment used by the Contractor shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces, and shall be UL approved. Equipment must operate using existing building circuits. The Contractor shall not use electrical equipment, which requires power exceeding the capacity of existing circuits.

4.3 Specific Tasks

The Contractor shall wash all outside surfaces of the vision glass and the opaque spandrel glass surfaces with a minimum crew size of two employees at all times. After cleaning, window glass shall be clear, free of stains, film, smudges, streaks, water marks, and shall not be cloudy. Exterior frames, casings, sills, and ledges shall be free of soil, dirt, smudges, and splash marks, and other surrounding of interior glass shall be wiped free of drippings and shall have no watermark. Ladders, ropes, or scaffolds used shall be properly secured to prevent movement and protect building components from damage.

4.4 Semi-Annual Schedule

Exterior window cleaning shall be completed semi-annually based on the following schedule:

· Spring Cleaning will be performed annually and shall commence between 01 April and 30 June of each year. Spring cleaning for the first year shall commence between 01 April and 31 July.

· Fall Cleaning will be performed annually and shall commence between 01 October and 30 December each year.

4.5 Management Requirement

The Contractor shall provide sufficient on-site supervision to fulfill the terms and conditions of this contract.

The Contractor shall ensure that all work required by this contract is satisfactorily supervised by a Project Manager. The Contractor shall provide the Contracting Officer in writing with the name(s) and phone number(s) of the Project Manager and/or alternate immediately upon contract award. The Project Manager shall be available at all times, while contract work is in progress, to receive notices, reports, or requests from COR. The Project Manager shall be responsible for ensuring all work is completed in accordance with this PWS. The Project Manager shall be responsible for the overall management and coordination of all work and shall act as a central point of contact with the Government. The Project Manager shall meet with the COR at least weekly during the performance period.

Meetings will be as often as necessary thereafter as determined by the COR.

The Project Manager shall possess the following minimum experience in the management and supervision of window cleaning:

· At least five (5) years of recent experience in the management and supervision of commercial window cleaning operations for building(s) of the approximate size and characteristics of the building covered by this contract.

· The ability to read and interpret plans and specifications.

4.6 Contractor’s Employees

The Contractor shall furnish and supply a fully qualified work force to perform all work specified within the contract. All matters pertaining to the employment, supervision, compensation, promotion and discharge of contract employees are the responsibility of the Contractor, who is, in all respects, their employer. The Contracting Officer may require the dismissal of any Contractor employee and/or subcontractor employee from this work site who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the building and its population. The Contracting Officer may require the Contractor to remove any employee from the job site who is found to violate the Disciplinary Rules or Standards of Conducts applicable to federal employees.

The removal from the job site of such person(s) shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely services. The Government may require medical screening of Contractor personnel, at Contractor's expense, to ascertain whether employee(s) has/have been using controlled substances.

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

Contractor employee(s) shall not loiter around the DFAS Columbus Center during off duty hours.

Contractor employee(s) must wear some distinctive clothing or material identifying the Selected Contractor. Badges shall be conspicuously displayed at all times except when engaged in the actual rappelling of the building.

Contractor employees are subjected to same security rules as federal employees including random gate checks.

4.7 Post Award Conference

Prior to commencing work, the Contractor shall meet in a conference with Government representatives, at a time to be specified, to discuss and develop mutual understandings relative to schedule and administration of work in accordance with the PWS.

4.8 Reports and Documents

The Contractor shall prepare and furnish a copy of the following to the COR as specified:

· The Contractor shall provide Material Safety Data Sheets (MSDS) to the COR prior to any supplies/materials to be delivered and/or used in the performance of this contract. MSDS for all hazardous (paints, lacquers, varnishes, sealers, thinners, adhesives, epoxies, acids, compressed gases, solvents, all chemicals containing flammable, toxic, caustic, or corrosive mixtures, etc.) supplies/materials will be maintained on site by the Contractor during the entire performance of the contract. The Contractor will also provide MSDS to the Safety and Health Office and the Installation Fire Department prior to their storage and/or use. As this hazardous list is not all inclusive, MSDS containing any ingredients defined under Hazardous Communication, paragraph (d), 29 CFR Part 1920, Subpart Z, and Section 1200, will be provided to the above offices and maintained on site.

· Five working days after receipt of notice to proceed, the Contractor shall submit to the COR a semi-annual schedule for window cleaning including anticipated dates and work hours. This schedule shall be updated and submitted to the COR at the beginning of each option exercise period.

· The Contractor shall provide to the COR a copy of all accident reports as they occur. The COR will provide a copy of this information to the DFAS Safety and Health Manager.

5.0 Quality Assurance

The Government will utilize a Quality Assurance Surveillance Plan (QASP) to monitor and provide feedback on contractor performance. Following contract award, a copy of the QASP will be provided to the contractor for informational purposes.

The Contractor shall establish a Quality Control Program (QCP) to assure the requirements of the contract are provided as specified. Within five (5) workdays prior to the start date of the contract, the Contractor shall submit a copy of his/her program to the COR. The QCP shall be a system for scheduling and performance of the work, as well as plan for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies. The program shall include, but not be limited to the following:

· The Contractor shall establish an inspection system covering all the services stated in the appropriate section of this PWS.

· The Contractor shall identify the name(s) of the individual(s) who will perform the inspection.

· A file of all inspections conducted by the Contractor and the corrective action taken shall include at a minimum: Area of inspection, inspector’s name, date/time, description of deficiencies, and action taken to correct/prelude deficiency. A copy of this documentation shall be provided to the COR after each inspection.

The Government will evaluate the Contractor’s performance under this contract using the method of visual surveillance. The Government will record all surveillance observations. When an observation indicates defective performance, the COR will request the Contractor’s representative to initial the observation and shall require reperformance prior to the next day’s business.

The Contractor shall ensure his/her Quality Control Inspectors are trained, capable of demonstrating adequate knowledge of Quality Control principles and practices, and are provided with the tools, equipment, techniques and specifications required to perform the work.

6.0 Government Furnished Items

The Government will furnish the Contractor reasonable amounts of electrical, water, sewage and heating utilities needed to perform the work. Failure of the Government to furnish the utilities at any time during the performance of the contract due to outage or other interruptions in service shall not be used by the Contractor as a basis of claim against the Government. In the event of power outage or interruption the Contractor is not relieved from performing those tasks which do not require power. Contract operations shall minimize the use of electricity, heat, water, and sewage.

· Mechanical equipment controls shall not be adjusted or tampered with by the workers.

· Water faucets or valves shall be turned off after the required usage has been accomplished.

· The Contractor shall report the malfunction of any utility device or the misuse of any utility to the COR or Building Manager immediately either verbally or telephonically.

The Government will provide the Contractor with a suitable area for the storage of supplies and equipment for the performance of work under this contract. The Government shall not be liable in any way for damage, breakage, or loss to the Contractor’s stored supplies, materials, replacement parts or equipment.

· Storage of any flammable or explosive liquids, such as gasoline, in the building is not permitted.

· Hazardous materials or supplies shall not be used in performance under this contract (or placed or stored on Government property) until the applicable Material Safety Data Sheets have been furnished to the COR.

· The Contractor shall maintain such storage space to the same standards as similar areas occupied by the Government.

· The Contractor shall not make any alteration to the space except with the written permission from the COR.

· The Contractor shall vacate such building space and restore the premises to the condition in which received, at his/her expense, fair wear and tear expected, by the time stated for contract completion. The Contractor shall be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

No toll calls are authorized on Government furnished telephone lines. The Contractor may arrange for the installation of private business telephones at his/her expense and furnish the COR a list of those telephone numbers. Government property will not be used in any manner for any personal advantage, business gain, or other personal endeavor by the Contractor or his/her employees.

7.0 Period of Performance

One (1) year from date of contract award with four (4) available option periods.

8.0 Days and Hours of Operation

Normal hours of operations at the DFAS Columbus Center are Monday through Friday, 7:00 a.m. - 4:30 p.m. (0700 – 1630).

No work shall be performed when the government is observing federal holidays as per Federal Law (5 U.S. 6103). Specific dates for federal holidays can be found at http://www.opm.gov/.

· New Year’s Day

· Martin Luther King’s Birthday

· Presidents’ Day

· Memorial Day

· Juneteenth

· Independence Day

· Labor Day

· Columbus Day

· Veteran’s Day

· Thanksgiving Day

· Christmas Day

9.0 Access to the Facility

The Defense Finance and Accounting Service building is located on Defense Supply Center Columbus (DSCC) base. All contractors and contractor employees must be a United States citizen to gain access to DSCC. Contact either Point of Contacts below at least 48 hours in advance for access to the Defense Supply Center Columbus (DSCC), and then escorted access to the Defense Finance and Accounting Service (DFAS), Building 21 for a site visit:

· Gregory Rush, gregory.r.rush.civ@mail.mil, 614.701.4240

· Richard Lee, richard.t.lee6.civ@mail.mil, 614.701.3319

10.0 Government Point of Contact

The COR will act as the on-site technical point of the contract for the Government. The COR is not authorized to make contractual decisions. The authority to resolve monetary issues and contractual interpretation is the responsibility of the Contracting Officer.

The Contracting Officer Representative (COR) for this order is below:

Gregory Rush, Contract Surveillance Representative 3990 East Broad Street Bldg. 21 Facilities, Logistics and Admin (FLA) - B117 Columbus, Ohio 43213 Phone: 614-701-4240 Email: gregory.r.rush.civ@mail.mil

11.0 Invoicing

Payment will be made in accordance with the Prompt Payment Act. Invoices will include contract number, invoice number and date and be submitted to the Contracting Officer’s Representative (COR) (Acceptor) as a 2-in-1 or Combo invoice via the internet using the Government provided Wide Area Work Flow (WAWF) Receiving/Acceptance system at https://wawf.eb.mil (Reference Clause 252.232-7003). When the 2-in-1 or Combo invoice is received by the COR via WAWF, the COR will review the document and if correct, accept it electronically and forward it for payment. Web-based Training is available at https://wawf.eb.mil/xhtml/unauth/help/help.xhtml and for more information go to http://www.dfas.mil/ and click the ‘Contractors & Vendors’ button on the right.

12.0 Security

For contractor personnel not requiring direct access to DFAS IT systems, FOUO, PII or other sensitive information, escorted continuously by DFAS personnel, and who do not currently possess a current U.S. Government background investigation of Tier 1/IT-III or equivalent and higher:

Contractor personnel are required to follow the standard requirements for all contractor personnel, which are submission of the following items:

1. DFAS Form 9035, Contractor Request for Investigation (CRI)

2. OF306, Declaration for Federal Employment

3. A set of fingerprints, unless any of the following apply:

a. The person has been fingerprinted for the Office of Personnel Management (OPM) within the past 30 days.

b. The person is currently undergoing a background investigation, or reinvestigation, by OPM or any other Federal agency.

c. The person has a background investigation currently being adjudicated by the Department of Defense Consolidated Adjudications Facility (DoD-CAF) or another CAF.

d. The person has been favorably adjudicated within the past 30 days by the DoD CAF or a CAF from any other Federal agency.

e. The person is coming directly from another DoD agency, with no break in service. This includes any of the military branches as well as the U.S. Coast Guard; however, service members in an inactive reserve status are not included.

f. The Personnel Security Office otherwise determines that no new fingerprints are required.

Once the results of the fingerprints are received, and the results are negative for a criminal record, the Personnel Security Office will issue a notice to the COR indicating the contractor employee is clear to proceed. No further action will be needed at this point.

In cases where a fingerprint record check indicates contractor personnel have been involved in any criminal activity within the previous seven (7) years, DFAS Personnel Security will conduct a review of the record to determine if the activity is disqualifying i.e. presents a security risk to U.S. Government/DFAS personnel or assets. If it is determined that the record is not disqualifying, the Personnel Security Office will issue a notice to the COR indicating the contractor employee is clear to proceed.

Contractor personnel with current, pending criminal charges or criminal cases that have not yet been adjudicated and concluded by the court having jurisdiction, are not eligible to work on the contract.

DFAS personnel will escort and remain with the contractors 100% of the time the contractors are onsite. Contractors will have or not need direct system access.