A.03 QASP.pdf

Quality Assurance Surveillance Plan (QASP) John Day Dam

Aux Hoist No 2 VFD Repair

W9127N25QA080

Quality Assurance for the subject contract shall be the responsibility of the Government Quality Assurance Evaluators (GQAE) or Contracting Officers Representative (COR) incorporated as the Government. The below shall be responsible for observing and documenting the Contractor’s work practices and methodology while performing the contracted Service. The following criteria shall be strictly used to evaluate the performance of the contractor’s service:

Quality Assurance Surveillance Plan

• The intent is to ensure that the Government receives the services for which it contracted. The Government will only pay for services received. The Contract SOW Deliverables and QASP determines if the contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance will be performed. It ensures timeliness, effectiveness, and that the contractor is delivering the results specified in the contract. Government contract quality assurance will be performed at such times and/or places as may be necessary to determine the services conform to contract requirements.

• These are the criteria against which the performance will be evaluated. Work shall be considered not to have been performed when any one of the following conditions exists in accordance with the Quality Assurance Surveillance Plan (QASP).

Quality Assurance Surveillance Plan Performance Objective Performance Standard Performance

Threshold Method of Surveillance

Contractor to submit certifications as requested by the COR.

ISO9001 Certification

PEARL Certification

100 % Compliance COR to Receive and Review certifications

Contractor to submit test results and certifications that repaired VFD is in compliance with manufacturer standards

Provide results and certifications per PWS section 3.3

100% Compliance, COR to review submittals

Contractor shall provide to Government a twenty-four (24) month warranty from date of commissioning repaired VFD or thirty (30) months from date of sale, whichever occurs first

Provide Warranty as listed in PWS section 3.5

100% Compliance COR to inspect and accept warranty.

Contractor shall, upon receipt of VFD, return repaired VFD to John Day Dam within 60 days.

Deliver repaired VFD 100% Compliance COR to review for Compliance.

Surveillance

• COR Complaints, review of submittals, documentation, certifications, in person Inspection at time of delivery and time frame awareness will serve as the surveillance method. If the Government discovers deficiencies, the COR will discuss and document the issues with the contractor's designated Quality Control Inspector (QCI) for correction.

Quality Control

• The Contractor, not the Government is responsible for quality control actions necessary to meet the quality standards set forth by the contract. The contractor shall develop and submit his Quality Control Plan (QCP) for Government approval after award in compliance with the statement of work. Once accepted, the QCP becomes a part of the Quality Control Surveillance Plan (QASP). The QASP is made part of the solicitation but not a part of the resultant contract. The QASP is not a contractual instrument and may be changed at the Contracting Officer’s discretion. The contractor then uses the QASP to guide and document the implementation of the required management and quality control actions to achieve the specified results.

The Government reserves the right under the Contract Terms and Conditions - Commercial Items (FAR 52.212-4) to inspect and test the services called for by the contract, to the extent practicable at all times and places during the term of the contract. Non-conforming services shall be rejected.

Unacceptable Performance

• When performance is determined unacceptable, as defined in the Performance Requirements Summary, the COR will inform the contractor that performance is unacceptable and provide written documentation by use of the form DD 2772, Contract Discrepancy Report. By initialing and dating the form, the contractor is only acknowledging notification of unacceptable performance. Disputes in surveillance should be referred to the contracting officer.

The COR will notify the Contracting Officer of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defect(s) in services cannot be corrected by re-performance, the Government may:

a. Reduce the contract price to reflect the reduced value of the services performed.

b. If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(a) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or

(b) Issue Cure Notice

(c) Terminate the contract for Government

Convenience.

(d) Terminate the Contract for Cause.

Correction of Non-Performance of Work

• Correction of Non-Performance of Work. The Contractor shall employ an adequate quantity of personnel to ensure that any area of the VFD repair work found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, within TEN (10) business days after non-compliance has been observed by or reported to and verified by the COR.

• Standard Recurring defects are not permitted for any of the above service items. For example, if the COR discovers the VFD repair is not up to manufacturer standards, the contractor is required to correct the defect through re-performance. No defect is recorded against the contractor's performance. However, if this same situation occurs again during the contract period, a defect will be recorded and reported to the Contracting Officer for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions- Commercial Items (May 1997).