A 02 - PWS and PRS - DMD Kitchen Equipment Service.docx

Performance Work Statement (PWS) For Preventative Maintenance and Repair Services for Kitchen Equipment on Camp Ripley

1.0 General: Central Dining Facility (CDF) and Troop Issue Billeting Kitchen Equipment preventative services and repairs.

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Preventative Maintenance and Repair for Kitchen Equipment Services at Camp Ripley, as defined in this PWS.

1.1.1 Contract Objectives: Establish a 5-year IDIQ contract to maintain and repair kitchen equipment at the Central Dining Facility (CDF) and ice machines located on Camp Ripley. Repair kitchen equipment only assigned to troop issue billeting. Any repair requirements will be consolidated into a report and provided to the COR at the completion of the scheduled maintenance, and upon approval, will be completed at the proposed fee. Vendor will apply fee that includes travel, parts, and labor. Any additional service requirements that arise between scheduled preventative maintenance services will be requested and approved by the Government and repaired by the vendor.

1.2 Background: Camp Ripley Training Center (CRTC) has the main CDF and several Troop Issue Billets for field feeding, each building housing kitchen equipment supports the Minnesota Army National Guard units, out of state units and additional branches. The CDF has specific kitchen equipment that has been identified as equipment requiring preventative maintenance checks and repair services to extend the life expectancy and keep operational on a bi-annual basis. The ice machines located through-out Camp Ripley Troop Issue Billets have been identified as equipment requiring preventative maintenance checks and repair services to extend the life expectancy and keep operational on a twice-a-year basis. All Equipment identified within this PWS is subject to emergency or unforeseen repairs and will be repaired upon request.

1.3 Period of Performance (PoP): The PoP shall be five (5) one year ordering periods with a six (6) month option to extend services, IAW FAR 52.217-8.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide preventative maintenance checks and services and on-call repairs between the hours of 0800-1600 on Monday through Friday. Except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Camp Ripley. Primary location building for maintenance and on-call repairs the Troop Issue Billeting headquarters, building 2-219, or Central Dining Facility (CDF), building, 6-76. Calls may also include any Camp Ripley buildings with commercial grade kitchen equipment. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Reserved

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/ATlevel1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.7 Reserved

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 Reserved

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7 Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the COR. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the COR. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Reserved

1.4.13 Reserved

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes nonmanufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will not provide any property, material, equipment, and/or services for the purpose of performance under this contract:

3.2 Materials: None.

3.3 Equipment: None.

3.4 Services: None.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved

4.3 Reserved

5.0 Requirements for CDF and Troop Issue Billeting Feeding Equipment:

5.1 Preventative Maintenance and Repair CDF Kitchen Equipment Overview: The contractor shall provide preventative service to all equipment listed in Attachment 1. Maintenance services are anticipated to be completed on a semiannual basis, with the issuance of a task order for a six-month period, twice a year (two task orders per year). Services shall include all service recommended by the Owner’s Manual for the equipment and any service requirements to ensure equipment is operational. The contractor shall provide unforeseen repairs to all equipment listed in Attachment 1. The contractor shall be available for site visits for repair calls within a 48-hour window and provide repair quote within 5 days of visit. Preventative service and repairs will be conducted during normal business hours (Monday through Friday 0800 – 1630).

5.1.1 CDF Preventative Services:

5.1.1.1 Refrigeration and Freezer Equipment: Refrigeration and freezer equipment included on itemized list Attachment 1 require services according to manufacturer recommended service schedule. At a minimum, this contract requires semiannual cleaning of condenser coils using appropriate chemical cleaning treatments, water filtration systems, and general compressor area cleaning of dirt, dust, lint, and debris. Additional recommended services may be described by the contractor in their bid.

5.1.1.2 Cooking Equipment: Kitchen cooking equipment in Attachment 1 is to be checked bi-annually by contract holder; manifolds, burners, temperature gauges, water filtration systems, etc. will be cleaned and maintained as needed, as well as manufacturer recommended services. Additional recommended services may be described by the contractor in their bid.

5.1.1.3 Serving Equipment: Serving equipment in Attachment 1 will be checked bi-annually. Water wells heating element, rotating motor on desert display, temperature gauges, etc. will be cleaned and maintained, as well as manufacturer recommended services. Additional recommended services may be described by the contractor in their bid.

5.1.1.4 Cleaning and Sanitizing Equipment: These pieces of equipment in Attachment 1 require services according to manufacturer recommended service schedule. At a minimum, this contract requires bi-annual maintenance on water booster, using appropriate chemical cleaning treatments, hard water build- up, conveyer preservation, filtration system, etc. Additional recommended services may be described by the contractor in their bid.

5.1.2 Unforseen CDF Equipment Repair: Repair services will be completed with the issuance of a task order, or a modification of an existing task order, based off the results of the maintenance services previously performed. This contract will provide the CDF a mechanism to address emergency or unforeseen repairs of the equipment outlined in Attachment 1 as necessary. Vendor shall provide quote repair quote within 5 days of visit and shall schedule a return trip for repairs within 15 days of the service call. All repairs completed in building, 6-76, located on Camp Ripley. If any equipment needs repairs, the contractor will be contacted directly by the COR. Submission of itemized receipts for replacement parts need to be submitted with repair invoices.

5.2 Troop Issue Billeting’s Kitchen Equipment Overview: The contractor shall provide preventative service to all Ice Machines listed in Attachment 2. Maintenance services are anticipated to be completed on a semiannual basis, with the issuance of a task order for a six-month period, twice a year (two task orders per year). Services shall include all service recommended by the Owner’s Manual for the equipment and any service requirements to ensure equipment is operational.

The contractor shall provide unforeseen repairs only to all equipment listed in Attachment 3. The contractor shall be available for site visits for repair calls within a 48-hour window and provide repair quote within 5 days of visit. Repair calls will have a minimum of 5 pieces of Kitchen Equipment. Preventative service and repairs will be conducted during normal business hours (Monday through Friday 0800 – 1630) and scheduled at least 8 weeks before service.

5.2.1 Troop Issue Billeting’s Preventative Services and Repair:

5.2.1.1 Ice Machines Preventative Maintenance Services: listed on Attachment 2 require services according to manufacturer recommended service schedule. At a minimum, this contract requires semiannual cleaning of condenser coils using appropriate chemical cleaning treatments, water filtration systems, and general compressor area cleaning of dirt, dust, lint, and debris. Additional recommended services may be described by the contractor in their bid.

5.2.2 Unforseen Equipment Repair: Repair services will be completed with the issuance of a task order, or a modification of an existing task order, based off the results of the maintenance services previously performed. This contract will provide CRTC Troop Issue Billeting a mechanism to address emergency or unforeseen repairs of the equipment outlined in Attachment 3 as necessary. Repair calls will have a minimum of 5 pieces of Kitchen Equipment. Vendor shall provide quote repair quote within 5 days of visit and shall schedule a return trip for repairs within 15 days of the service call. All repairs will be completed in building 2-219, located on Camp Ripley. If equipment needs repairs, the contractor will be contacted directly by the COR. Submission of itemized receipts for replacement parts need to be submitted with repair invoices.

5.2.2.1 Current Equipment Repair: This contract will provide CRTC Troop Issue Billeting an immediate mechanism to address current listing of emergency or unforeseen repairs listed in Attachment 4. Upon awarded contract, the contractor will be contacted directly by the COR. Submission of itemized receipts for replacement parts need to be submitted with repair invoices.

5.3 Maximum Response Time: Contractor will be required to respond in a timely matter when notified of required repairs. Response time limits are as follows:

Ventilation Hoods: 12 hours Refrigeration: 24 hours All other equipment: 72 hours

5.4 After each site visit, the vendor will submit a report outlining all equipment faults, additional maintenance requirements and pricing associated with conduct required repairs. The report shall be submitted within 30 business days.

5.5 Repairs of buttons, belts, bulbs, seals, required fluids and gas, and grips/handles can be approved onsite for repair by the COR. All other repairs will be approved by the contracting officer.

5.6 Vendor must be a trained service provider for the equipment being serviced.

5.7 Vendor shall schedule a return trip for repairs within 15 days of the service call. Return trip must be within 30 days unless there is an extended lead time for special tools or parts to complete the service.

5.8 Vendor may recommend additional required maintenance considerations and provide costs for additional maintenance.

5.9 Contract modifications may be issued in the case of the purchasing or installing of additional equipment.

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/servicecontract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Federal Acquisition Regulation

12/30/2022 https://www.acquisition.gov/?q=browsefar

http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1:

07/28/2020 http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-3 Personal Identity Verification (PIV) of Federal Employees and Contractors January 2022 https://doi.org/10.6028/NIST.FIPS.201-3

DoDM 5200.2 Procedures for the DoD Personnel Security Program (PSP) 04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 2:

11/02/2020 https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidentialdirective-12

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8140.03 Cyberspace Workforce Qualification and Management Program (Supersedes DoD 8570.01- M Information Assurance Workforce Improvement Program) 02/15/2023 https://www.esd.whs.mil/Directives/issuances/dodm/

32 Code of Federal Regulation Part 117, NISPOM (National Industrial Security Program Operating Manual) 08/24/2021 https://www.dcsa.mil/

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/A rmyDir.aspx

http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 525-13

Antiterrorism 12/03/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 381-12

Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4. b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

DD 1172-2

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility Verification 10/31/2022 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement 03/01/2020 https://www.esd.whs.mil/directives/forms/

DD 250

Material Inspection and Receiving Report

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Whom

5.2.2.1 &

5.1.1 - 5.1.1.4 Semiannual CDF & Ice Machines Preventative Maintenance Services.

Bi-annually provide Preventative Maintenance and Service checks to all listed in this PWS Technical Exhibit 3 Attachment 1 & 3.

5.1.2 & 5.2.2-5.2.2.1 CDF and Troop Issue Billeting Unforseen Repair Visits Provide on-call repair to equipment listed in this PWS, Technical Exhibit 3 Attachment 1 & 2. & 4. Attachment 4 repaired upon contract award.

Adhere to equipment manufacturer preventive service requirements and recommendations.

Service and repairs to be completed include service recommendations by the owner’s manual for the equipment. Additional manufacturer recommended services will be completed at the manufactures specified intervals.

Clean, lubricate, and calibrate equipment

5.4 Submit report outlining current faults

TECHNICAL EXHIBIT 2

Deliverables Schedule

1.4.5.3 AT Level 1

Awareness Training Certificates

5.2.2.1 &

5.1.1 - 5.1.1.4 Semiannual CDF & Ice Machines Preventative Maintenance Services

5.1.2 & 5.2.2-5.2.2.1 CDF and Troop Issue Billeting Unforseen Repair Visits

5.4 Submit report outlining current faults

TECHNICAL EXHIBIT 3

Maintenance Deliverables

Attachment 1 (CDF Equipment Preventative Service & Repairs) Attachment 2 (Troop Issue Billeting Preventative Service Listing [Ice Machines]) Attachment 3 (Troop Issue Billeting Equipment Listing [Unforseen Repairs only]) Attachment 4 (Troop Issue Billeting Equipment Current Repair Listing) Ver. June 2021 Ver. June 2021 Ver. June 2021