SF30 AMENDMENT USHMM 95476721R0628.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

USHMM 95476721R0628 SPACE (Room) Scheduling System Q&A

Questions USHMM Response

Does the USHMM anticipate using a COTS software solution or a custom built software solution?

We expect a COTS with minimal customizations.

Would a sole source option be considered for this solicitation if an 8(a) meets all the requirements?

This solicitation is full and open with no small business set-aside.

Is there an incumbent contractor currently providing these services? If yes, please provide us with the contract details?

Legacy homegrown system

What are the other systems that the USHMM currently uses that need to be compatible with the proposed solution?

Google G-suite

Will this solution need to fit into the existing ecosystem? Will there need to be offline capabilities? Or non-USHMM access?

The new solution shall fit into the GSuite ecosystem. See also answers to questions #6, 14, 15 and 16. Non-USHMM access is not required.

Will the reservation system require availability of web, mobile and social analytics?

Yes

What will be the contract value for this opportunity? We select best value, please submit your most reasonable pricing.

Are you expecting this project to be implements with a COTS (Commercial Off The Shelf) system with minimal customization, or a full custom solution developed by the contractor?

We expect a COTS with minimal customizations.

What is the current system being used for this functionality? Legacy homegrown system Must the Mobile system be implemented with Android and iOS apps, or is a mobile-responsive Web app acceptable? Android and iOS apps preferred.

Aside from Google G Suite, is the new system expected to interact or exchange data with any other system?

We do not anticipate this system interacting with any systems other than Google G Suite at this time.

What are the expected levels of integration and communication between the Space Reservation System and Google G Suite:

Google mail (Gmail) and Google calendar functions need to be integrated with the new system. See also answers to questions #6, 15 and 16.

Are all meetings scheduled within Google Calendar, and rooms and their associated facilities reserved within the new system?

The new system should be able to support room and other facilities' reservations when a meeting is scheduled in Google Calendar.

Is the system expected to update Google meetings with the room/space reserved automatically

It is highly preferrred to have scheduling functions work with Google calendar including updating of Google meetings when a room is reserved in the new system.

Is the Space Reservation system required to automatically update space/room bookings if meetings are modified within Google Calendar? See answer to questions #14, 15 and 16.

Notifications: what methods of notifications are expected to be supported (email, SMS, screen alerts, …)?

Yes. Email, SMS and preferably other modes of communications.

User-level setting for such notification preferences should be available in the new system. For example: the users should be able to select or deselect what type of notification is preferable for them.

Is the system expected to provide an end-user tool add, remove, update the rooms and equipment available for each on a regular basis?

A tool is required for administrators to change the room inventory;

some rooms have mandatory resource requests which require users to submit their requested furniture set up, a/v requests, or other requirements.

In addition to system access logs, what level of data is the system required to log for historical or auditing purposes?

It is preferred that the new system should be able to provide access logs, room usage data and other details that can go back to a period of 2 years.

What is the expected uptime availability of the new system?

24h x 7d availability is expected. Any schdeuled system outage should be notified at least 48-hours ahead of time.

What is the expected delivery date of the production-level system?

Offeror is asked to provide best practices for the time frame.

USHMM anticipates a kick-off meeting in September. The implementation will be mutually decided upon at that time.

Where is the development work for the new system expected to be performed – at the contractor’s work locations or the USHMM location?

Any development or customization work for the new system is not required for the contractor to be onsite at USHMM location.

As part of the End user requirements, there's a mention of Help Desk/Live Chat, could you please clarify if this support is to be accommodated inhouse our will be part of the contractors scope?

Offeror shall provide and best practices, standard printed material, training guides, tips or FAQs to the Admin. End User Help Desk will be inhouse, however online instructions and videos for the users are welcome.

Will the cloud base application be a stand-a-lone or be embedded into any existing platform?

Standalone with GSuite integration. Also see answers to questions 6, 14, 15 and 16.

Is there a set budget for this project, if yes, what is the current budget for the base period and the subsequent follow-on years? We select best value, please submit your most reasonable pricing.

Could you let me know how many bookable spaces you would like to have on the system please?

We currently have 75-100 between 4 buildings. We anticipate this number growing with anticipated hybrid work. We do not foresee it exceeding 300 at this time.

(RE: General System Requirements #3) Is a web-based client that runs on a browser a hard requirement for the Museum, or would you consider a Windows client for the three super-users if the functionality fit your needs?

A web-based client that runs on a browser is a hard requirement for the new system. However, the Museum will consider a Windows client if it is required ONLY for a very limited number of super users' desktops for administrative purposes.

(RE: General System Requirements #7) Could you explain more how you would like Google integration to work? What is meant by synchronizing with calendar events?

See answers to questions 6, 14, 15 and 16.

(RE: Administrative Requirements #2) Can you provide an example of a reservation that would have *Mandatory* resource requests?

Museum classrooms have movable furniture that does not remain in the room and require a set up be submitted for a meeting.

Are you able to share the result of the previous RFP from 2019 for this purpose? The 2019 solicitation was cancelled.

About how many rooms and/or lobbies do you want to manage?

We currently have 75-100 between 4 buildings. We anticipate this number growing with anticipated hybrid work. We do not foresee it exceeding 300 at this time.

What calendaring system are you currently using? A custom built legacy system.

What is your implementation time frame?

Offeror is asked to provide best practices for the time frame.

USHMM anticipates a kick-off meeting in September. The implementation will be mutually decided upon at that time.

100 RAOUL WALLENBERG PLACE S.W.

WASHINGTON, DC 20024

100 RAOUL WALLENBERG PLACE S.W.

WASHINGTON, DC 20024