9531CB24R0005 Questions and Answers.pdf

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Managed Online Research Support
Solicitation number
9531CB24R0005
Issued by

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This document contains questions and answers related to federal solicitation number 9531CB24R0005 for Managed Online Research Support services. The Consumer Financial Protection Bureau is seeking a contractor to assist with executing research, experiments, and studies online. Responsibilities would include providing support for Paperwork Reduction Act packages, obtaining necessary Institutional Review Board approval, recruiting and screening qualified participants, paying participants, and potentially matching study data with administrative data. The Bureau anticipates that none of the studies under this contract will require full IRB review but it is included as an option. There are no minimum educational or experience requirements specified for the contract manager, research scientist, or research associate roles other than what is outlined in the solicitation.

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Section Question 6.2.4 Personnel

1. Would the Bureau be amenable to revising the Personnel qualifications to “…studies using the Qualtrics platform or a similar platform with similarly sophisticated survey design capabilities”?

No. This Added Value capability is specific to Qualtrics or oTree, as these are the two primary survey platforms used by the CFPB.

6.1.4 Screening

2. Should pricing for the “Contractor’s platform” be included in the vendor’s quote?

The text in the IDIQ should be corrected to “The Contractor’s platform proposal shall provide an option for CFPB to exclude participants who completed previous CFPB studies run under the same panel on this contract on that platform.” Please see the updated amendment.

6.2.4 Personnel

3. Are there educational and years of experience requirements for the Contract Manager, Research Scientist, and Research Associate roles?

No. Section 6.1.7 outlines the experience required for Research Scientist and Research Associate roles, but we do not set a minimum number of years or level of educational requirements. We do not have qualifying requirements for the Contract Manager role.

B.2 Definitions

4. What percentage of studies conducted under this contract are anticipated to require full IRB review?

We anticipate none of the studies will require full IRB review, but we have included IRB review as an option in the rare case it may be required.

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