Attachment_3-Past_Performance_Questionnaire.docx

DOCX document 26 KB Posted

Attached to
Webcast & Wi-Fi Services Federal contract opportunity
Solicitation number
9531BM18Q0047
Issued by
National Transportation Safety Board

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Past Performance Questionnaire

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Other files attached to Webcast & Wi-Fi Services, newest first.
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Amendment_0001_-_9531BM18Q00470001.pdf PDF
Attachment_1-Webcast_and_WiFi_Services-FINAL.pdf PDF
Attachment_2_-_SF-18_-_RFQ_9531BM18Q0047.pdf PDF
Attachment_4_-_Accessibility_Requirements_Tool.pdf PDF

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ATTACHMENT 3

PAST PERFORMANCE QUESTIONNAIRE

National Transportation Safety Board Offeror’s Name: ___________________________________________

Solicitation:9531BM18Q0047
Person/Point of Contact: ___________________________Telephone: _______________________
E-Mail:____________________________Facsimile: ________________________

Title and Organization: _________________________________________________________________ Instructions: Offerors are requested to forward this questionnaire to references listed under responses to the Past Performance portion of the RFQ. References should submit completed questionnaires via email to Ms. Janice R. McCoy at janice.mccoy@ntsb.gov or via fax at (571)366-9651 no later than 5:00 pm Eastern Daylight Time (EDT) local time on or before September 4, 2018. Any questions regarding this questionnaire may be directed to Bryan J. Moy at the email address above.

1. Type of Service. What type of services did the contractor perform for your agency?

2. Quality of Performance. Did the contractor perform in a manner that conformed to contract requirements and demonstrated standards of good workmanship? Please explain.

3. Timeliness of Performance. Did the contractor adhere to the contract schedule?

4. Customer Satisfaction. Did the contractor demonstrate reasonable and cooperative behavior and commitment to customer satisfaction? Did the contractor display a business-like concern for the interest of the customer? Was the customer ultimately satisfied?

5. Based on the contractor’s overall performance, would you award them another contract?

[ ] YES [ ] NO Please explain.

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