9-Harris County Universal Services Reference Architecture (USRA).pdf

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Attached to
RFP - Election Management System for Harris County Clerk's Office
Solicitation number
26/0136
Issued by
Harris County, Texas

About this file

This file is a strategic framework document for Harris County, Texas, outlining the Universal Services Reference Architecture (USRA) that establishes essential building blocks for service delivery across the county. The USRA comprises six interrelated domains designed to guide proposers in aligning their proposals with Harris County's established standards and requirements. The framework encompasses Data Services, which transforms data into actionable information through data-centric architecture principles; Digital Services, which provide horizontal enterprise solutions for software and business applications; Enterprise Technology Infrastructure Services, supporting applications through network services, on-premise or co-location infrastructure, and cloud infrastructure; Information Security Services, ensuring compliance with applicable standards and best practices; IT Service Management, covering planning, design, delivery, operation, and control of technology services; and Technology Optimization, which leverages digital technology to improve existing processes and explore emerging technologies for sustainable service models.

The document serves as a reference guide for vendors responding to Harris County solicitations, including the related Election Management System procurement for the Harris County Clerk's Office with a one-year term beginning approximately September 1, 2026. By reviewing and understanding the USRA framework, proposers can ensure their solutions integrate seamlessly with Harris County's comprehensive service delivery approach and contribute to the effective operation of county systems and processes.

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Harris County Universal Service Reference Architecture

The US Reference Architecture (USRA) is a strategic framework that outlines the essential building blocks for delivering services effectively within Harris County. It encompasses six interrelated domains, each playing a crucial role in the all-inclusive approach to service delivery. These domains likely cover aspects such as governance, technology infrastructure, data management, service integration, security, and user experience. By reviewing the

USRA, proposers can gain a comprehensive understanding of the county's requirements and standards, ensuring that their proposals align with the established architecture and contribute to the seamless operation of Harris County's services.

1. DATA SERVICES: Provides the frameworks and methods for transforming data into useful information.

The principles of a data centric architecture have been adopted by the HCUS and are enabled by data services.

2. DIGITAL SERVICES: Provide services that are used horizontally across the enterprise to enable software or business applications.

3. ENTERPRISE TECHNOLOGY INFRASTRUCTURE SERVICES: Used to support applications across the organizations, and are typically focused on Network Services, On-Premise/Co-Location

Infrastructure and Cloud Infrastructure.

4. INFORMATION SECURITY SERVICES: Provides frameworks and methods to all technology and data services provided by or to the County comply with all applicable standards, guidelines and best practices.

5. IT SERVICE MANAGEMENT: Encompasses the activities necessary to plan, design, deliver, operate and control the technology services offered and supported by the County.

6. TECHNOLOGY OPTIMIZATION : Focuses on leveraging digital technology and practices to improve existing processes and/or delivery model. Also focuses on exploring emerging technologies and practices to create a renewed, forward looking and sustainable service model.

Harris County Universal Service Reference Architecture

Harris County Universal Services Reference Architecture
Harris County Universal Services Reference Architecture 1

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