17. Attachment F Past Performance Questionnaire.pdf

Offerors shall provide their references with the letter and questionnaire on the following pages. References shall complete the questionnaire and submit it directly to the Contract Specialist before the due date of the Request for Quotes. Questionnaires submitted by the offeror will not be considered.

Attachment F

Past Performance Questionnaire

89503220QWA000182

Past Perform

To: Past Performance Reference

SUBJECT: Request for Past Performance Information for Solicitation 89503220QWA000182

The Western Area Power Administration (WAPA) will be evaluating quotes received in response to the subject solicitation for a contractor to provide Landscaping and Snow Removal Services. One of the integral considerations in the evaluation is the verification of the offeror’s past performance on contracts, which reflect the offeror’s ability to perform on the proposed effort. We depend on information received from agencies/firms such as yours, which have had first-hand experience with the offeror, and for the evaluation of their performance.

Our areas of interest in the offeror are summarized in the enclosed questionnaire. You are urged to submit your comments on other similar contracts your entity has/had with the offeror.

Any additional information that you think may benefit the Government in our evaluation of the offeror's quote is appreciated. Please note that we may contact the offeror on problem areas or concerns identified, to determine whether corrective actions have been taken or are in process. The offeror is required by our solicitation to provide points of contact for each reference provided to the Government. The name of the individual completing the questionnaire will not be disclosed to the offeror.

Due to time constraints it is imperative that the questionnaire be completed and returned no later than 03 December 2019, to Eileen Ray, Contracting Officer, via e-mail at eray@wapa.gov.

If you have any questions, please contact Eileen Ray at 970-461-7619, or at the e-mail address above. Your time and effort is greatly appreciated.

Sincerely, Eileen Ray Contracting Officer

Attachment: Questionnaire

Department of Energy Western Area Power Administration Rocky Mountain Customer Service Region

P.O. Box 3700 Loveland, CO 80539-3003

SOLICITATION #89503220QWA000182

PERFORMANCE QUESTIONNAIRE

Part I – Contract Identification: Contractor/Offeror to complete Part I and provide questionnaire to references to complete and submit to Government.

A. Contractor: ________________________________________________________________

B. Period of Performance: ______________________________________________________

C. Project Title Supplies/Services provided: ________________________________________

D. Total Contract Amount: ______________________________________________________

Part II – Reference Identification: Complete the following information on your company. You may be contacted for additional information pertaining to the performance of the contractor identified in Section I above.

A. Reference Name:

B. Agency/Company: __________________________________________________________

C. Position and Title: __________________________________________________________

D. Phone Number: ____________________________________________________________

E. Address: __________________________________________________________________

F. Role and time involved with contract: ______________________________________

Part III – Questionnaire

When responding to the following questions/statements below, choose the number on a scale of 1 to 6 which most accurately describes the Contractor’s performance.

The numbers correspond with the following: 1 = Unsatisfactory, 2 = Marginal, 3 = Satisfactory, 4 =Very Good, 5 = Exceptional, 6 =N/A.

1 2 3 4 5 6

1. Contractor provided effective quality control and/or inspection procedures to meet contract requirements.

2. Contractor completed all work with good workmanship and in conformance with the contract.

3. Contractor corrected deficiencies in a timely manner and pursuant to their quality control procedures.

4. Contractor met established schedules and is able to realign schedules to meet customer needs.

5. Contractor acted promptly to resolve problems, ensuring compliance with contract requirements and safety regulations as applicable

6. Contractor suggests approaches to the problems.

Displays initiative to solve problems.

7. Contractor hired, maintained and replaced as necessary experienced and qualified personnel and Subcontractors.

8. Contractor equipment is well maintained and in good working order.

9. Contractor provides accurate invoices that reflect actual work completed.

10. Check one box below that best describes your experience with the Contractor:

Unsatisfactory Contractor. We would not want to contract with this firm again under any circumstances.

Marginal Contractor. Numerous problems developed that were a result of their lack of cooperation and failure to perform work as required.

Satisfactory Contractor who met the minimum requirements of the contract.

Performance deficiencies, if observed, improved when identified by the Government.

Rework/warranty issues, if applicable, were performed; however, an aggressive inspection program was required to ensure compliance.

Very good Contractor with whom we would not hesitate to enter into another contract.

Problems encountered were minor and solutions were found with little difficulty.

Exceptional Contractor in every respect. Problems were solved in a spirit of teamwork. Quality work, timely service, and complete documentation were routinely achieved. We would pay premium prices to contract with them again.

11. NARRATIVE SUMMARY:

a. What were the contractor’s greatest strengths in performance of the contract?

b. What were the contractor’s greatest weaknesses in performance of the contract?

c. Please provide any additional comments concerning the contractor’s performance.