86614623Q00001- Amend 0001 - FHA TOTAL Scorecard - 11-25-22.pdf

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FHA TOTAL Mortgage Scorecard
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86614623Q00001
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This is a combined synopsis and solicitation for a firm-fixed-price contract to provide services for performance evaluations, updates, and re-estimation of the confidential scorecard algorithms for the FHA TOTAL Mortgage Scorecard using FHA loan data and performance experience. The solicitation is issued as a Request for Quotations under simplified acquisition procedures for commercial items. The requirement includes building and managing data files, performing scorecard reviews and analyses, finalizing data files and documentation, and providing implementation support. The period of performance is one base year with four option years. The contracting agency is the Department of Housing and Urban Development. Quotes are due by November 30, 2022 and shall be submitted electronically to the specified email address. The solicitation sets aside this procurement for small businesses only and is conducted under NAICS code 541990 with a size standard of $17M.

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File Type Posted
Atch J.7 - Section B Prices and Contractor Personnel - Revised 11-28-22.xlsx XLSX spreadsheet
86614623Q00001 FHA TOTAL Scorecard Questions-Answers Revised 11-28-22.xlsx XLSX spreadsheet
Atch J.6 - Past Performance Survey - 11-17-22.docx DOCX document
Atch J.4 - Past Performance Information Chart Spreadsheet - 11-17-22.xlsx XLSX spreadsheet
Atch J.7 - Section B Prices and Contractor Personnel - 11-25-22.xlsx XLSX spreadsheet
Atch J.8 - Price Proposal Spreadsheet for Multiple Year - 11-25-22.xlsx XLSX spreadsheet
Atch J.1 - Nondisclosure-Agreement-between-HUD-and-Contractor-Employee - 11-17-22.docx DOCX document
Atch J.3 - Labor Mix and Level of Effort Spreadsheet -Multiple Year -11-17-22.xlsx XLSX spreadsheet
86614623Q00001 - FHA TOTAL Scorecard Questions--Answers - 11-25-22.xlsx XLSX spreadsheet
Atch J.2 - Credit Data and Fair, Issac Risk Score Confidentiality Agreement - 11-17-22.pdf PDF
Atch J.5 - Past Performance Narrative - 11-17-22.docx DOCX document
Atch J.1 - Nondisclosure-Agreement-between-HUD-and-Contractor-Employee - 11-17-22.docx DOCX document
Atch J.2 - Credit Data and Fair, Issac Risk Score Confidentiality Agreement - 11-17-22.pdf PDF
Atch J.6 - Past Performance Survey - 11-17-22.docx DOCX document
Atch J.3 - Labor Mix and Level of Effort Spreadsheet -Multiple Year -11-17-22.xlsx XLSX spreadsheet
Atch J.4 - Past Performance Information Chart Spreadsheet - 11-17-22.xlsx XLSX spreadsheet
86614623Q00001 FHA TOTAL Scorecard - 11-17-22 FINAL.pdf PDF
Atch J.5 - Past Performance Narrative - 11-17-22.docx DOCX document
Atch J.8 - Price Proposal Spreadsheet for Multiple Year - 11-17-22.xlsx XLSX spreadsheet
Atch J.7 - Section B Prices and Contractor Personnel - 11-17-22.xlsx XLSX spreadsheet
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86614623Q00001 x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

HUD-NFSF

FORT WORTH TX 76102

SUITE 1000

307 W 7TH STREET

US DEPARTMENT OF HUD

11/17/20220001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

11/17/2022

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

FHA TOTAL Mortgage Scorecard

A. The purpose of this amendment is as follows:

1. L.7 Technical Proposal - Volume 1 - Revise L.7 (a)(2) Redacted

2. L.7.1 FACTOR 1: TECHNICAL APPROACH - Revise 1st paragraph.

3. L.7.2 Factor 2: Past Performance - Revise L.7.2 (b)(1) and (b)(2).

4. L.8 Business Price Proposal - Volume II

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

CATHY J. BAKER

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 75

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

86614623Q00001/0001

Revise L.8 (a) Volume II - Cover Page

Revise L.8 (b) Contractor Personnel

5. L.12 QUOTE SUBMISSION remain unchanged as follows:

(a) All offerors shall submit their quotes no later than November 30, 2022 at 2:00 P.M. (ET).

(b) The Offeror must submit the Quote in accordance with the information required in

Section L and all required completed attachments to CPOFTW@hud.gov.

Attachment J.3 - Labor Mix-Level of Effort

Spreadsheet for Multi-Year

Attachment J.4 - Past Performance Information

Spreadsheet

Attachment J.5 - Past Performance Narrative

Attachment J.6 - Past Performance Survey

Attachment J.7 - Section B Prices and Contract

Personnel Spreadsheet

Attachment J.8 - Price Proposal Spreadsheet

(c) The Subject line shall be:

Name of Your Company - FHA TOTAL Scorecard -

QUOTE - 86614623Q00001

See Attached Conformed Solicitation - Amendment

Period of Performance: 01/01/2023 to 12/31/2023

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

SECTION A – SOLICITATION SUPPLEMENTAL INFORMATION FHA TOTAL Mortgage Scorecard

Policy Development and Research (PD&R) RFQ 86614623Q00001- Amend 0001

Table of Contents Page

PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS………………………………………...…..10

SECTION C - DESCRIPTION/PERFORMANCE WORK STATEMENT (PWS).…………………………14

SECTION D - PACKAGING AND MARKING

SECTION E - INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

SECTION G - CONTRACT ADMINISTRATION DATA

SECTION H - SPECIAL CONTRACT REQUIREMENTS

PART II – CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

PART III – LIST OF ASTTACHMENTS

SECTION J - LIST OF ATTACHMENTS…………………………………...……...…………………………53

PART IV – REPRESENTASTIONS AND INSTRUCTIONS

SECTION K –REPRESENTATION, CERTIFICATIONS, AND OTHER STATEMENTS OF

OFFERORS……………………………………………………………………………………………………….54

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS………………………68

SECTION M – EVALUATION FACTORS FOR AWARD………………………………………………

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

PART I – THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COST

B.1 Contract Definition

This is a Firm-Fixed-Price (FFP) contract under the authority of FAR Part 12 and 13.5- Simplified Procedures for Certain Commercial Products and Commercial Services under NAICS Code 541990 – All Other

Professional, Scientific, and Technical Services for performance of the services stated in Section C, Performance Work Statement. This is a small business set-aside.

B.2 Description of Services

The contractor shall provide services for the FHA TOTAL Mortgage Scorecard for the U.S. Department of

Housing and Urban Development (HUD), Office of Policy Development and Research (PD&R). The Contractor shall provide evaluations, updates, and re-estimation of confidential mortgage scorecard algorithms as new data and experience have become available using FHA data and performance experience. The information gathered during the performance period will be utilized for scorecard prediction of loans likely to default as well as assess fair lending impacts on borrowers.

B.3 Contract Line-Item Numbers and Prices

The amount to be paid to the Contractor for a deliverable is described in Section G, paragraph G.1 of this order.

Base Year

CLIN

Description

Base Year – Scorecard

PWS

Section Qty Unit Unit Price

Total Price Obligated

Amount

0001 Project Management C.5.1

0001AA Orientation Meeting C.5.1.1 1

0001AB Management Plan C.5.1.2 12 EA

0001AC Monthly Progress Reports C.5.1.3 1 EA $ $

Building and Managing

Samples

C.5.2 1 EA

Scorecard Performance

Review and Analysis

C.5.3 1 EA

Final Prep and Delivery of Scorecard Data Files

& Docs

C.5.4 1 EA

Implementation, Update

& Support

C.5.5 1 EA

BASE YEAR TOTAL PRICE

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

Option 1

Description

Base Year – Scorecard

PWS

Section Qty Unit Unit Price

Total Price Obligated

0006 Project Management C.5.1

0006AA Orientation Meeting C.5.1.1 1

0006AB Management Plan C.5.1.2 12 EA

0001AC Monthly Progress Reports C.5.1.3 1 EA $ $

Samples

C.5.2 1 EA

Scorecard Performance

Review and Analysis

C.5.3 1 EA

Final Prep and Delivery of Scorecard Data Files

& Docs

& Support

OPTION 1 TOTAL PRICE

Option 2

Description

Base Year – Scorecard

PWS

Section Qty Unit Unit Price

Total Price Obligated

0011 Project Management C.5.1

0011AA Orientation Meeting C.5.1.1 1

0011AB Management Plan C.5.1.2 12 EA

0011AC Monthly Progress Reports C.5.1.3 1 EA $ $

Samples

C.5.2 1 EA

Scorecard Performance

Review and Analysis

C.5.3 1 EA

Final Prep and Delivery of Scorecard Data Files

& Docs

& Support

OPTION 2 TOTAL PRICE

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

Option 3

Description

Base Year – Scorecard

PWS

Section Qty Unit Unit Price

Total Price Obligated

0016 Project Management C.5.1

0016AA Orientation Meeting C.5.1.1 1

0016AB Management Plan C.5.1.2 12 EA

0016AC Monthly Progress Reports C.5.1.3 1 EA $ $

Samples

C.5.2 1 EA

Scorecard Performance

Review and Analysis

C.5.3 1 EA

Final Prep and Delivery of Scorecard Data Files

& Docs

& Support

OPTION 3 TOTAL PRICE

Option 4

Description

Base Year – Scorecard

PWS

Section Qty Unit Unit Price

Total Price Obligated

0021 Project Management C.5.1

0021AA Orientation Meeting C.5.1.1 1

0021AB Management Plan C.5.1.2 12 EA

0021AC Monthly Progress Reports C.5.1.3 1 EA $ $

Samples

C.5.2 1 EA

Scorecard Performance

Review and Analysis

C.5.3 1 EA

Final Prep and Delivery of Scorecard Data Files

& Docs

& Support

OPTION 4 TOTAL PRICE

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

Description Period of Performance Contract Line Item (CLIN) Total Estimated

Amount

Base Year TBD to TBD CLINs 0001 - 0005 $0.00

Option Period 1 TBD to TBD CLINs 0006 - 0010 $0.00

Option Period 2 TBD to TBD CLINs 0011 – 0015 $0.00

Option Period 3 TBD to TBD CLINs 0016 – 0020 $0.00

Option Period 4 TBD to TBD CLINs 0021 – 0025 $0.00

TOTAL: BASE + 4 OPTIONS EST VALUE

$0.00

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Vision Statement

The vision of this requirement is to obtain services to conduct performance evaluations, updates, and re-estimation of the confidential scorecard algorithms using Federal Housing Administration (FHA) data and performance from insured loans.

1.0 General Information

1.1 Introduction

The FHA TOTAL Scorecard is the mechanism that provides for the vast majority (over 90%) of FHA single-family mortgages. As such, it’s highly mission-critical and supports departmental objectives in supporting a healthy, well-functioning mortgage market and access to credit within underserved populations. TOTAL cutpoints are a policy lever for easing or tightening of mortgage credit—movements up or down directly affect a material number of households. While FHA leadership decide on cutpoints, this Contract will provide vital support in performance evaluations, updates, and re-estimation of the confidential scorecard algorithms.

1.2 Background

The TOTAL (Technology Open to Approved Lenders) Mortgage Scorecard, herein after referred to as TOTAL scorecard, is a statistically derived decision engine maintained by HUD that works in conjunction with outside

Automated Underwriting Systems (AUS) platforms to identify FHA loan applications that in addition to the AUS review must pass a manual borrower credit underwriting review prior to acceptance for FHA insurance. HUDs confidential TOTAL scorecard was developed under contract and has been employed in the FHA credit underwriting process since May 2004. The scorecard was built using confidential FHA borrower credit data

(procured through other contracts) that was paired with corresponding electronically collected loan application data and related to subsequent loan performance data. Subsequent contracts have provided for performance evaluations, updates, and re-estimation of the confidential mortgage scorecard algorithms as new data and experience have become available.

1.3 Constraints

The services identified in this PWS will adhere to the rules, regulations, laws, standards, and conventions identified by HUD as well as within the Federal Government.

1.4 Description of Services

HUD is seeking a contractor to provide performance evaluations, updates, and re-estimation of the confidential scorecard algorithms using FHA data and performance experience from loans insured from 1997 through current day with associated credit histories. This data has been procured through other contracts and will be provided to the contractor which they will utilize to provide HUD a final report analyzing scorecard performance. The work performed under this contract will help predict which loans are likely to default, borrower credit issues, as well as inform fair lending impacts.

The main tasks as stated in Section 5 are the following:

5.1 Project Management

5.1.1 Orientation Meeting

5.1.2 Management Plan

5.1.3 Monthly Progress Reports

5.2 Building and Managing Samples

5.3 Scorecard Performance Review and Analysis

5.4 Final Prep and Delivery of Scorecard Data Files & Docs

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

5.5 Implementation, Update & Support

1.5 Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services.

If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy, decision making or management nature, i.e., inherently Government functions. All decisions relative to programs supported by the Contactor shall be the sole responsibility of the

Government.

1.6 Period of Performance

The period of performance shall be for one base period of 12 months from the date of award and four consecutive option periods of 12 months.

1.7 Place of Performance

The services to be performed under this contract shall be performed at Contractor's facility, in consultation with

Government systems and employees.

1.8 Hours of Operation

NA

1.9 Special Qualifications

N/A

1.10 Post Award/Kickoff Conference

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.

1.11 Status Meetings

The Contracting Officer, the Contracting Officer’s Representative (COR) and other Government personnel, as appropriate may meet periodically with the Contractor to also review Contractor performance, requirement status, etc. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the

Contractor's performance or progress of the requirement. The Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Post award conference and subsequent meetings may be held via teleconference.

1.12 Contractor Travel

This is a fixed-priced contact. All travel costs shall be in the fixed unit prices.

1.13 Transition In

1.14 Transition Out

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

2.0 Definitions and Acronyms

2.1 Definitions

Business/Work Days- Every official work day or the week, which are days between and including Monday to

Friday. This does not include public holidays and weekends.

Calendar- Any day of the week

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

Contracting Officer (CO) - A person with authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: the only individual who can legally bind the Government.

Contracting Officer’s Representative (COR)- An employee of the U.S. Government appointed by the

Contracting Officer to perform contract administration activities regarding technical issues. This individual has authority to provide technical direction to the Contractor if direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the

Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP) - Government-furnished property is property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the

Government for continued use under the contract.

Performance Requirements Summary (PRS)- A listing of the performance requirements under the contract that are to be evaluated by the Government on a regular basis, performance indicators for these requirements, performance standard for these requirements and surveillance methods to be used to determine if performance standards are met.

Performance Standard- The Contractor’s performance level required by the Government.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions that describe the required results in clear, specific, and objective terms with measurable outcomes.

Quality Assurance (QA) - Policies and procedures adopted by the Government to ensure that supplies and services acquired under Government contracts conform to the contracts quality requirements.

Quality Assurance Surveillance Plan (QASP) - A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor's performance in meeting critical performance standards identified in the contract.

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

Quality Control (QC) - All necessary measures taken by the Contractor to assure that the quality of an end product of service shall meet contract requirements.

Subcontractor - Any person, other than the prime Contractor, who offers to furnish or furnishes any supplies, material, equipment, or services of any kind under a prime contract or a subcontract entered into in connection with such prime contract, and any person who offers to furnish or furnishes general supplies to the prime contractor or a higher tier subcontractor. The Government does not have privity of contract with a subcontractor.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms

AQL - Acceptable Quality Level

AUS- Automated Underwriting Systems

CFO or OCFO - Office of the Chief Financial Officer of HUD

CFR - Code of Federal Regulations

CO - Contracting Officer

COR- Contracting Officer’s Representative CS- Contracting Specialist

EST - Eastern Standard Time (U.S.)

FHA-Federal Housing Administration GAO- Government Accountability Office

HUD - U.S. Department of Housing and Urban Development

HUDAR - HUD Acquisition Regulation

IT – Information Technology

MWP- Management & Work Plan

OCPO- Office of the Chief Procurement Officer

OMB- Office of Management and Budget

PD&R- Office of Policy Development and Research

PD- Project Director

PM - Project Manager

POC - Point of Contact

POP - Period of Performance

PWS- Performance Work Statement

QA - Quality Assurance

QASP - Quality Assurance Surveillance Plan

QCP - Quality Control Plan

SF- Standard Form

TOTAL- Technology Open to Approved Lenders

U.S.C - United States Code

3.0 Government-Furnished Property and Services

N/A

3.1 Government Services

3.2 Facilities

No facilities will be provided by the Government.

3.3 Equipment

No government equipment will be provided by the Government.

3.4 Materials

See Section H.2 HUDAR 2452.227-70 GOVERNMENT INFORMATION

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

3.5 Quality Assurance (QA)

The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality

Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable quality level.

4.0 Contractor-Furnished Items and Services

The Contractor shall furnish, all facilities, equipment and supplies required to perform the work under this contract that are not listed under Government-Furnished Property and Services.

4.1 Facilities

The contractor shall furnish the facilities required to complete the work under this PWS.

4.2 Equipment

The contractor shall furnish equipment needed meet the requirements under this PWS.

4.3 Material

The contractor shall furnish the materials needed to meet the requirements under this PWS.

4.4 Contractor Responsibilities

The Contractor shall only conduct business with designated Government personnel listed as points of contact

(POCs) under this contract. Names of authorized personnel shall be provided to the Contractor by the

Government, in writing and updated as necessary throughout the contract period.

U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports which are maintained by the Contractor remain the property of the U.S.

Government. These files/results must be surrendered to the COR.

4.5 Contractor Personnel

See Sections

G.5 HUDAR 2452.237-70 KEY PERSONNEL

G.6 Key Personnel Minimum Experience and Education Requirements

G.7 Project Manager and Alternate Project Manager

4.6 Identification of Contractor Employees

All Contractor/subcontractor personnel shall wear company picture identification badges as to distinguish themselves from Government employees. When conversing with Government personnel during business meeting, over the telephone or via electronic mail, Contractor/subcontractor personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees.

Contractors/subcontractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, Contractor/subcontractors occupying collocated space with their Government program customer shall identify their workspace area with their name and company affiliation, or as a minimum, "Contractor after name.”

4.7 Quality Control

The Contractor shall establish and maintain a complete Quality Control Program that shall ensure services are performed in accordance with this contract. The Contractor shall develop and implement procedures to identify, SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001 prevent, and ensure non-reoccurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirements of the contract. The Contractor shall provide the associated Quality Control Plan (QCP) to the Government as directed.

4.7.1 Quality Control Plan

The Contractor shall develop, maintain, enforce, and document a QCP.

The QCP shall ensure the Government receives the level of quality that is consistent with the requirements specified in this contract. The QCP shall be sufficiently detailed to provide the Contractor's methodology for identifying and recruiting qualified personnel. The QCP shall also provide the Contractor's methodology for resolving problems identified by the Government during reviews conducted in accordance with its Quality

Assurance Surveillance Plan QASP. The QCP shall also provide the Contractor's methodology for establishing an internal feedback system for support personnel, and for resolving problems identified by that feedback system.

The QCP shall demonstrate and validate that the services or deliverables to be provided under the contract are completed with a level of quality that meets the minimum performance threshold established in the Government's

QASP. The QCP shall address Quality Management Approach, Quality Assurance, Quality Control and Quality

Standards.

5.0 Specific Tasks

5.1 Project Management

5.1.1 Orientation Meeting

The Contracting Office Representative (COR) will notify the Contractor within one week after contract award to schedule the orientation meeting. The meeting shall be conducted within two weeks after contract award. The

Contractor key personnel must participate in the meeting via teleconference, to establish a common understanding of the project objective. The meeting will also allow discussion to clarify any remaining questions and begin project activity. The meeting will include a discussion of the purpose and goals of the project, the tasks required, the project timetable, the roles and responsibilities of the COR and the Contractor, and the deliverables. The

COR, Contractor, and Contract Specialist will prepare the agenda and the minutes. The meeting summary document shall summarize the meeting discussion including any action items

The Contractor shall submit a draft agenda and Power Point presentation summarizing the project implementation approach one (1) week before the orientation meeting and revise based on feedback from the COR. The

Contractor shall attend (in-person or conference call) the orientation meeting within two (2) weeks of contract award. The Contractor shall submit a meeting summary document following the meeting discussion.

Performance Standards

a) Standard: Timely: The Draft Power Point Presentation, Meeting Agenda shall be submitted within one week after contract award. and shall be submitted two (2) weeks following the orientation meeting. The Meeting

Summary Document shall be submitted to the Government in accordance within two weeks after the Orientation

Meeting.

AQL: Zero Deviation

Deliverables

A001 Draft Power Point Presentation

A002 Meeting Agenda

A003 Meeting Summary Document

5.1.2 Management Plan

The Contractor's draft Management Plan shall be delivered to the COR and CO within two (2) weeks after contract award. HUD will respond with comments within one (1) week. The Contractor shall submit a final

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

Management Plan incorporating HUD’s comments within one (1) week of receipt of HUD comments. The

Management Plan shall be submitted to the COR and CO within 15 business days when changes are made thereafter. After acceptance of the Management Plan, the Contractor shall receive the Contracting Officer's acceptance in writing of any proposed changes to the Plan.

The Management Plan shall conform to the following criteria:

A. The Management Plan shall be clear, concise, and shall demonstrate it will meet the objectives and requirements contained within the Performance Work Statement.

B. The Management Plan shall identify the following:

1. An outline of all key personnel roles and responsibilities.

2. Any proposed subcontracting or teaming arrangements and reporting relationships of subcontractors and team members; including clearly identifying aspects of the work to be performed by the prime and detailing work aspects to be performed by each subcontractor.

3. Schedules of all tasks and subtasks, meetings, and deliverables.

4. A plan that demonstrates successful communication and coordination between the Contractor and the government personnel/roles.

5. An organization chart with key personnel roles and names, including subcontractors and teaming partners. The chart shall demonstrate clear lines of authority from the top of the organization to all those working on this effort.

Standard: Timely: The Draft and Final Management Plan is submitted to the Government in accordance with the deliverable schedule.

A004 Draft Management Plan

A005 Final Management Plan

5.1.3 Monthly Progress Reports

The Contractor shall provide to the CO and COR progress reports with a summary of each task in the contract on a monthly basis. The monthly reports shall be submitted electronically as a Word document. The Contractor shall be available to discuss the deliverables and progress reports via teleconferences. The monthly summaries shall be submitted by the 15th day of each month and at the minimum each report shall cover the following:

1. A description of the work and specific progress made on each task;

2. Summary of deliverables;

3. Problems or /and any unforeseen occurrences and approach to solve the problems;

4. Up-to-date summary of the planned and actual spending by month and by task; and

5. Any other significant concerns or issues.

a) Standard: Timely: The Contractor shall submit monthly reports by the 15th day of each month. Reports shall be submitted contemporaneously with payment invoices in a timely fashion. Monthly meetings should take place as agreed to and established by the Contractor and the COR.

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

A006 Monthly Reports

5.2 Building and managing samples

The contractor shall build, manage data files, and develop and design samples, and add new FHA borrowers and performance history data to be used in the analysis of score performance and other related work. The contractor shall assist HUD in obtaining and maintaining archive credit history data for analysis of FHA loans. Activities may include but are not limited to development of sample design and data files, coordination with the credit bureaus, preparation of files, quality assurance of delivered files, and continuing hosting and maintenance of analysis and credit files. Credit data and summary scores for this review will be provided through a separate contract.

Timing and Deliverables:

All data files developed and maintained under this contract with documentation shall be delivered with the final report.

a) Standard: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall be sufficient to allow for replication.

b) Standard: Timely

AQL: All data files and documentation shall be delivered with the final report.

A007 Data files and documentation developed and maintained under this contract inclusive of all credit history data.

5.3 Scorecard performance review and analysis

The contractor shall perform research and analysis for review and evaluation of scorecard performance. Work required to accomplish this task may include but is not limited to the following items, activities, services, and products in support of this project:

1. Apply tests of continuing performance of the TOTAL scorecard to updated data files and apply relevant results to refinements of scorecard re-estimation.

2. Re-estimate alternative versions of the TOTAL scorecard inclusive of varying summary and specific consumer credit metrics (FICO versions, Vantage, tradeline attributes, etc.) with an aim to identify superior models.

3. Conduct performance comparisons of the alternative models developed above in both as-estimated and possible implementation forms.

4. Perform cutpoint and override analyses.

5. Perform comparative analysis of fair lending impacts with performance tradeoffs of alternative scorecard models.

6. Perform work in support of scorecard adjustments and implementation of revised scorecard algorithms.

7. Conduct scorecard diagnostic analyses using scorecard algorithms and methods in response to COR inquiries related to scorecard performance

The Contractor shall furnish a draft interim report detailing data file construction and preliminary findings assessing the potential for improving on scorecard performance and detailing collective findings for all work

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001 performed to that date within seven (7) months of award. HUD will have two (2) weeks to react to the recommendations and return comments to the contractor. With approval of the COR, the contractor may then proceed with the validation and re-estimation work inclusive of delivery and documentation of a final fully tested version of any updated TOTAL scorecard with the new algorithm codes, revised cut-points, overrides, full-scale scorecard re-estimations, and other implementation support as may be warranted. The draft of the final report

(Draft Report) shall be submitted for review no later than eleven (11) months following the award of the contract and HUD will have two (2) weeks to review and provide comments with the final report due no later than twelve

(12) months following contract award.

The draft interim report shall be delivered within seven (7) months of award. The draft final report shall be delivered within eleven (11) months of award. The final report shall be delivered within twelve (12) months of award.

a) Standard: 99% of data are complete and documented adequately. Reports convey accurate and reliable analyses and findings reflecting state-of-art methodology and techniques in well-written format.

AQL: All data files and data documentation shall allow for replication. Zero deviation from performance standard.

b) Standard: Timely

AQL: The reports shall be delivered in accordance with the management work plan.

Deliverables

A008 Draft interim report

A009 Draft final report

A010 Final Report

5.4 Final Preparation and Delivery of Scorecard data files and documentation

The contractor will assemble and prepare all data files and data documentation necessary to support scorecard validation and re-estimation work and put it into a format and portable media acceptable to HUD. The data files will include source code from the approved statistical software package with appropriate notes included in the source code.

Timing and Deliverables:

Scorecard data files and documentation shall be delivered within twelve (12) months of award.

a) Standard: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall allow for replication. Zero deviation.

AQL: The reports shall be delivered in accordance with the management work plan.

A011 Data dictionary, raw data files, and the constructed sample used to conduct the review and analysis. In the approved statistical software package, the source code used to construct the sample and conduct the review and analysis. The files should be delivered in a format and portable media acceptable to HUD.

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

5.5 Implementation, update, and support

In response to written COR requests, conduct scorecard related analyses using scorecard algorithms and methods in support of FHA, GAO, or OMB inquiries, FHA actuarial analyses, effects of substituting new-gen or vantage credit scores for standard FICO score, and other scorecard related issues not identified in previous tasks.

Implementation support may be warranted depending on findings outlined in tasks 5.4 and 5.5. The Contractor shall perform work in support of scorecard adjustments and implementation of revised scorecard algorithms. The contractor would provide expert services supporting HUD and its TOTAL Mortgage Scorecard operations within

FHA's automated underwriting production environment. The support will take place no later than one (1) month after the draft final report is delivered. The Contractor shall perform work in support of analytical trouble shooting, evaluation, and transfer of scorecard adjustments and implementation of revised scorecard algorithms to

FHA’s contractor, managing implementation and operation of the scorecard algorithms in a production framework.

Implementation, update, and support shall be performed within twelve (12) months of award.

a) Standard: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall allow for replication. Zero deviation.

AQL: The analysis shall be delivered in accordance with the management work plan.

A012 A written report that describes the implementation process of updates and new findings obtained during the review and analysis of the scorecard. Written reports, data files and documentation to support inquiries by FHA, GAO, or OBM.

6.0 Deliverables and Milestones

The Contractor shall complete all work, deliver all deliverables, and adhere to all milestones as specified herein.

The Government reserves the right to make changes to delivery dates.

PWS

Section

Number QTY Due After

Effective Date

(weeks/months)

Delivery Date Government

Review (in weeks)

A001 5.1.1 Draft Power Point

Presentation

1 1 week

A002 5.1.1 Meeting Agenda 1 1 week

A003 5.1.1 Meeting Summary

Document

1 4 weeks

A004 5.1.2 Draft Management Plan 1 2 weeks

A005 5.1.2 Final Management Plan 1 3 weeks

A006 5.1.3 Monthly Reports 12 Once Monthly 15th of each month 1

A007 5.2 Data files and documentation

1 12 months

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

PWS

Section

Number QTY Due After

Effective Date

(weeks/months)

Delivery Date Government

Review (in weeks)

A008 5.3 Draft interim report 1 7 months

A009 5.3 Draft final report 1 11 months

A010 5.3 Final Report 1 12 months

A011 5.4 Scorecard data files and documentation

1 12 months

A012 5.5 Implementation, update, and support report

1 12 months

A013 6.1 Preliminary Quality

Control Plan

1 5 business days

A014 6.1 Final Quality Control

Plan

1 10 business days after COR review

A015 6.1 Proposed Quality Control

Plan Changes

As needed during

Period of

Performance

A016 6.1 Quality Control Plan

Revision

As needed during

Period of

Performance

The Contractor shall complete Section G.5 HUDAR 2452.237-70 KEY PERSONNEL upon award notification.

The Contractor shall submit resumes for Key Personnel listed in G.5 no later than five business days after contract award. The Key Personnel must meet the qualifications listed in G.6 Key Personnel and other

Personnel Minimum Experience and Education Requirements.

The Contractor shall submit the Non-Disclosure Agreements no later than five business days after contract award

6.1 Quality Control Plan

The Contractor shall establish and maintain a complete quality control program that shall ensure services are performed in accordance with this contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services in a Quality Control Plan (QCP). The Contractor's QCP is how it assures that its work complies with the requirements of the contract. The Contractor shall provide the associated QCP to the Government as directed. The Contractor shall submit to the COR via email a Preliminary

QCP within 5 business days after contract award.

The Preliminary QCP shall have effective and independent quality control methods and procedures to ensure that all tasks are completed in accordance with the performance standards listed in the PWS. The Preliminary QCP shall describe key risk areas, management controls, corrective actions, and describe how the Contractor shall

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001 ensure the effective management of employees of the prime and subcontractors and their activities. The

Preliminary QCP shall describe an approach to subcontractor management that makes clear the contractual and reporting relationships of all subcontractors. The Preliminary QCP shall include an organizational chart which reflects the independence of the Quality Control function.

No later than 10 business days of receiving feedback from the COR on the Preliminary QCP, the Contractor shall submit a Final QCP to the COR via email for review and approval.

Any modifications / changes to the QCP during the period of performance shall be provided to the COR for review no later than 10 business days prior to effective date of the change. The QCP shall be subject to the

Government’s review and approval.

The Government may find the QCP "unacceptable" whenever the Contractor’s procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 business days from receipt of notice that QCP is found "unacceptable."

a) Standard: 100% the Contractor Preliminary (QCP) shall be submitted to the COR via email no later than 5 business days of contract award that details how the Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. AQL: Zero Deviation from Standard

b) Standard: 100% the Contractor shall submit to the COR a Final QCP via email no later than 10 business days from receiving feedback from the COR.

AQL: Zero Deviation from Standard

c) Standard: 100% the Contractor shall provide the COR any modifications/changes to the QCP for review and approval no later than 10 business days prior to effective date of the change. The QCP shall be subject to the

Government’s review and approval.

AQL: Zero Deviation from Standard

d) Standard: 100% of Quality Control Plans are reviewed, submitted and followed in 100% accordance with HUD timeframes, procedures and policies referenced within the PWS.

AQL: Zero Deviation from Standard

Deliverables

A013 Preliminary Quality Control Plan

A014 Final Quality Control Plan

A015 Proposed Quality Control Plan Changes

A016 Quality Control Plan Revision

****Quality Control Plans are Not Separately Priced (NSP)

6.2 Acceptance Criteria

Acceptance of all deliverables shall be as outlined in the PWS and Final Management Work Plan

7.0 Performance Requirements Summary

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

The Performance Requirement Summary (PRS) chart attached to this PWS lists the contract's primary requirements, the associated performance standards, the expected target performance and the methods of surveillance. While several contract requirements are not listed, requirements not appearing on the PRS chart do not negate the Contractor's obligation to perform all requirements as specified in the contract. Additionally, HUD reserves all rights and remedies under the provisions and clauses of the contract when performance of any contract requirement, whether or not listed below, is unacceptable.

HUD will develop a Quality Assurance Surveillance Plan (QASP) to be used to provide contract oversight. In conjunction with the Contractor's QCP and various other methods of assessing performance, the COR will perform on-site reviews and/or other types of verification to determine that the specified target performance requirements have been met.

Regular review of Contractor performance is critical to the overall success of the contract. On a monthly basis, the COR will evaluate the quality of the product or services. These performance standards will be fully enforceable starting 60 days from date of contract award.

Performance Requirement Summary (PRS)

Statements Standards/AQLs Incentive/Remedy

5.1 Orientation Meeting

and Management Work

Plan

5.1.1 Orientation Meeting a) STD: Timely

AQL: shall be held within two (2) weeks of contract award date

5.1.2

Management Work

Plan

a) STD: Timely

AQL: The Contractor's draft Management

Plan shall be delivered to the COR and CO within two (2) weeks after contract award.

HUD will respond with comments within one

(1) week. The Contractor shall submit a final

Management Plan incorporating HUD’s comments within one (1) week of receipt of

HUD comments. The Management Plan shall be submitted to the COR and CO within

15 business days when changes are made

Statements Standards/AQLs Incentive/Remedy

5.1.3 Monthly progress

reports

a) STD: Timely

AQL: The monthly summaries shall be submitted by the fifteenth day of each month

5.2

Building and managing samples

a) STD: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall be sufficient to allow for replication.

b) STD: Timely

AQL: All data files and documentation shall be delivered with the final report.

5.3 Scorecard performance

review and analysis

a) STD: 99% of data are complete and documented adequately. Reports convey

SECTION C – PERFORMANCE WORK STATEMENT FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001 accurate and reliable analyses and findings reflecting state-of-art methodology and techniques in well-written format.

AQL: All data files and data documentation shall allow for replication. Zero deviation from performance standard.

b) STD: Timely

AQL: The reports shall be delivered in accordance with the management work plan.

5.4 Final Preparation and

Delivery of Scorecard data files and documentation

a) STD: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall allow for replication. Zero deviation.

b) STD: Timely

AQL: The reports shall be delivered in accordance with the management work plan.

5.5 Implementation, update, and support

a) STD: 99% of data are complete and documented adequately. Report analysis is accurate and reliable.

AQL: All data files and data documentation shall allow for replication. Zero deviation.

b) STD: Timely

AQL: The analysis shall be delivered in accordance with the management work plan.

SECTION D – PACKAGING AND MARKING FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

SECTION D – PACKAGING AND MARKING

D.1 ENVIRONMENTALLY SAFE PACKAGING

The Contractor shall package non-breakable deliverables (reports, proposals, studies, etc.) using environmentally safe packaging materials (e.g., recycled paper). All deliverables shall be packaged and marked in the most economical manner possible and in accordance with the best commercial practices and provide adequate protection during shipping and handling.

D.2 PAYMENT OF POSTAGE AND SHIPPING COSTS

All postage and shipping costs related to the submission of the information (including reports and forms) required by this contract shall be paid for by the Contractor. The price specified in Section B is inclusive of all postage, shipping, and delivery charges.

D.3 MARKING

All information submitted to the Contracting Officer or COR shall clearly indicate the contract number for which the information is being submitted.

SECTION E – INSPECTION AND ACCEPTANCE FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

SECTION E – INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-4 INSPECTION OF SERVICES-FIXED-PRICE (AUG 1996)

E.2 HUDAR 2452.246-70 INSPECTION AND ACCEPTANCE (APR 2019)

Inspection and acceptance of all work required under this contract shall be performed by the COR or other individual as designated by the Contracting Officer or COR.

(End of clause)

E.3 AVAILABILITY OF RECORDS

Throughout the entire life of the contract, the Contracting Officer or duly authorized representative(s) shall have full and free access to the Contractor’s books, documents, papers and records that are pertinent to activities under the contract, including all those books, documents, papers and records.

E.4 QUALITY INSPECTION CRITERIA

See Section C – Performance Work Statement for Performance Requirements Summary

Nothing in Section E is intended to supersede any other performance requirements in this document. In the event of a conflict, Section C shall take precedence over other apparent contradictory requirements.

SECTION F – DELIVERIES OR PERFORMANCE FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

SECTION F – DELIVERIES OR PERFORMANCE

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

FAR | Acquisition.GOV https://www.hud.gov/program_offices/cpo/hudar

NUMBER TITLE DATE

FAR 52.242-15 STOP-WORK ORDER AUG 1989

F.2 DELIVERY SCHEDULE

Deliveries shall be in accordance with the PWS Section C.

F.3 PERIOD OF PERFORMANCE

This contract shall be effective _TBD_.

Period of Performance

Base Period TBD to TBD

Option Period 1 TBD to TBD

Option Period 2 TBD to TBD

Option Period 3 TBD to TBD

Option Period 4 TBD to TBD https://www.acquisition.gov/browse/index/far https://www.hud.gov/program_offices/cpo/hudar

SECTION G– CONTRACT ADMINISTRATION DATA FHA TOTAL Mortgage Scorecard

PD&R RFQ 86614623Q00001 - Amend 0001

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 HUDAR 2452.232-70 PAYMENT SCHEDULE AND INVOICE SUBMISSION (FIXED-PRICE)

(Deviation MAY 2017)

(a) Payment schedule. Payment of the contract price (see Section B of the contract) will be made upon completion and acceptance of all work unless a partial payment schedule is included below.

Description

Base Year - Scorecard

PWS

Section Qty

Deliverables Unit Unit Price

Total Price

0001 Project Management C.5.1

0001AA Orientation Meeting C.5.1.1 1

0001AA Management Plan C.5.1.2 12

EA

0001AA

Monthly Progress

Reports C.5.1.3 1

EA $ $

Building and Managing

Samples C.5.2 1

Scorecard Performance

Review and Analysis C.5.3 1

Final Prep and Delivery of Scorecard Data Files

& Docs

C.5.4 1

Implementation, Update & Support C.5.5 1

BASE YEAR…

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