8243_Letter_of_Intent_to_Award.pdf
PDF 166 KB Posted
- Attached to
- Contact Quality Monitoring
- Solicitation number
- PR8243
- Issued by
- Florida
About this file
This document is a Notice of Intent to Award issued by the Orlando Utilities Commission (OUC) on October 2, 2025, for Procurement Request (PR) 8243 related to Contact Quality Monitoring services. The notice indicates that OUC intends to award the contract to ContactPoint 360, LLC, with a contract to be issued within several weeks and potentially followed by a Purchase Order. The supplier is advised that no legal rights are acquired until a formal contract is executed, and OUC reserves the right to revoke the award, select the next highest-ranked supplier, or withdraw the Request for Proposal (RFP) if negotiations are unsuccessful.
The document provides procedural details about the procurement process, highlighting that all correspondence should be directed to Cindy Luttfring, the Buyer of Record, at cluttfring@ouc.com until the award is finalized. The notice does not include specific details about contract pricing, service scope, or contract duration, but serves as a formal communication of intent to award the contract to ContactPoint 360, LLC, subject to final approval and contract negotiation.
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Other files
| File | Type | Posted |
|---|---|---|
| ADDENDA_ACKNOWLEDGEMENT.pdf | ||
| Addenda_No._1_8243_OQ_Contract_Quality_Monitoring.pdf | ||
| 8243_OQ_Price_Sheet.xlsx | XLSX spreadsheet | |
| Exceptions_Page_4.17.25.pdf | ||
| procure_general_services_23.pdf | ||
| RFP_8243_OQ_Contact_Quality_Monitoring.pdf | ||
| Dispute_Disclosure_10-4-11.pdf | ||
| Entity_Crimes_-_Sworn_Statement_10-4-11.pdf | ||
| 8243_OQ_Attachment_C.xlsx | XLSX spreadsheet |
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Text version
ORLANDO UTILITIES COMMISSION
100 West Anderson Street l PO Box 3193 l Orlando, FL 32822 l 407-434-4048 Telephone l 407-434-4338 Telefax l www.ouc.com
October 2, 2025
RE: Notice of Intent to Award PR 8243 Contact Quality Monitoring
This letter is to inform you that an award recommendation is being made for the above referenced solicitation to ContactPoint 360, LLC.
Should the recommendation be approved, a contract will be issued within several weeks. If appropriate, a Purchase Order will follow.
The supplier shall not acquire any legal or equitable rights relative to the contract services until a contract containing terms and conditions acceptable to OUC is executed. If the apparent successful suppliers fail to negotiate and execute a contract with OUC, OUC may revoke the award and award the contract to the next highest ranked supplier or withdraw the RFP. OUC further reserves the right to cancel this Notice of Intent to Award at any time prior to the execution of a written contract.
Until the award is finalized, please direct all correspondence to me, cluttfring@ouc.com.
Sincerely, Cindy Luttfring, CPPB, NIGP-CPP Buyer of Record Orlando Utilities Commission
File details come from the government source that posted it. Updated .