SATPC0037730 Tab 04 4 SOW Rev 2.pdf

STATEMENT OF WORK

1. Objective/Requirements

The NASA Kennedy Space Center requires the purchase of Visual Planning software in support of the FY25 Spaceport Scheduling Project. The specific license requirements are listed below.

2. Characteristics, Scope, and Specs

ON-PREMISE SUBSCRIPTION – YEAR 1

Description QTY VPServer 1 VPDesk Named 10 VPDesk Floating 10 VPPortal Floating 150

CONSULTING & TRAINING SERVICES

Description QTY Requirement Analysis 1 Configuration 22 User Training 1 Admin Training 5 Support Tokens - Pack of 5 1 Project Management Fees (in Percentage)10% 1

Objectives

• The objective is to deploy a tool that is quickly operational, simple with a user-friendly interface that gives users an efficient way of sharing plans, schedules and information.

• A color-coded, multi-user, near-real-time environment, network enabled application, to manage Groups, Projects and Events in daily, weekly and monthly views.

• Ability to add new Groups, Projects, Events and its details.

• Ability to electronically view/change Group allocations, assign Projects and Events and gain electronic access to schedules and plans.

• Eliminate scheduling conflicts and put business rules in place to prevent booking errors.

• Ability to link Events together.

• Ability to create custom templates in a separate view.

• Ability to schedule created templates on the main schedule.

• Create a separate, monthly, GANTT chart view of including all Groups, Events, Activities, start and end times.

• Ability to color-code and label “Minor Hazardous” and “Major Hazardous” Events.

• Create a web-based version (VPPortal) view for end users.

• Ability to automate repetitive tasks as part of the application workflow.

• Main users would like Admin Training to learn the backend of the software and how to make their own adjustments. Creating custom forms and reports were two areas mentioned.

• A list of events that can be changed by date.

• Create User Rights for three groups who can make modifications and see specific views.

• Ability to create own reports and printouts.

• Access requirements – Authorized users shall authenticate to the application using NASA approved multi-factor authentication (MFA) methods.

• Need to be able to download/retrieve input from other software packages including at a minimum Maximo, Primavera, Microsoft Project, Microsoft Word, and Microsoft Excel into the schedule.

• Data should be able to be used by other applications and platforms to better enable fused-data products when desired. Automated application connections should utilize industry standard APIs to automate electronic data transfer between systems.

• The vendor must include documented proof that they are an authorized reseller of Visual Planning software at the time of submission or their quote will not be considered.

MAINTENANCE SERVICES & TECHNICAL SUPPORT

This service includes:

• Bug corrections & security patches (maximum one per month)

• Free download of all new versions of the software

• Access to our online knowledge base

• Online ticketing system to report issues

• Technical Support hotline: a dedicated team available through e-mail and phone, Mon-Fri from 9am to 6pm ET

FUNCTIONAL SUPPORT SERVICES

The functional support should include:

• Answers for at least one functional query per instance.

• Maximum duration of at least 2 hours per instance to be conducted over the phone or through screen sharing.

3. Place of Performance

NASA Kennedy Space Center Space Commerce Way, Merritt Island, FL 32953

4. Deployment and Period of Performance

• Period of Performance: 1-year ARO

• The product must already have a proven customer base and be fully deployable by July

1st, 2025.

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