80KSC020R0047 Attachment 3 Past Performance Questionnaire.pdf

NASA/KSC SOLICITATION 80KSC020R0047

ATTACHMENT 3

PAST PERFORMANCE QUESTIONNAIRE

NASA Kennedy Space Center’s solicitation requires offerors to provide this Past Performance Questionnaire to customers to complete and return to NASA. Past performance raters are requested to submit the completed questionnaires to the contracting officer identified below via e-mail, to arrive not later than the proposal submission date.

Completed questionnaires should be sent to:

Name: Hillary P. Heard Email: hillary.p.heard@NASA.gov

Raters are requested to complete the questionnaire forms as written since altered or substituted questionnaires may not adequately address the information NASA will be evaluating.

SECTION I. THIS SECTION TO BE COMPLETED BY THE OFFEROR

Name of Contractor Being Evaluated:

Name of Project and Contract/Order Number:

Period of Contract Performance (dates):

Place of Contract Performance:

Contract Value at Award:

Contract Value at Completion or Current Contract Amount:

Contract Status (Prime or Subcontract?):

Point of Contact: (Rater) Name/Address/Office Phone Number/E-Mail Address:

THIS SECTION TO BE COMPLETED BY THE RATER

(THIS QUESTIONNAIRE, WHEN COMPLETED, SHALL NOT BE DISCLOSED TO

ANYONE OUTSIDE THE GOVERNMENT)

Name of Contractor Being Evaluated:

Name of Project and Contract/Order Number:

Period of Contract Performance (dates):

Place of Contract Performance:

Contract Value at Award:

Contract Value at Completion or Current Contract Amount:

Contractor’s Status (Prime or Subcontractor?):

Percentage and Dollar Value of Work Performed by the Contractor:

Dates of Rater’s Involvement in Program/Contract:

Brief Description of Work Performed:

Point of Contact: (Rater) Name/Address/Office Phone Number/E-Mail Address:

RATING DEFINITIONS:

On a scale of 1 to 5, with 1 being unsatisfactory and 5 being exceptional, please rate the contractor on the past performance areas included in this questionnaire. A rating of N/A should be used if the question is not applicable or the answer is unknown. Space is provided for any additional comments raters may want to provide. The definitions associated with the 1 to 5 ratings are provided below:

1. UNSATISFACTORY: Performance does (did) not meet most contractual requirements and recovery is not likely (did not occur). The contractual performance contains (contained) serious problem(s) for which the contractor’s corrective actions appear ineffective (were ineffective).

2. MARGINAL: Performance does (did) not meet some contractual requirements. The contractual performance reflects (reflected) serious problem(s) for which the contractor has not yet identified acceptable corrective actions (did not provide acceptable corrective actions).

3. SATISFACTORY: Performance meets (met) contractual requirements. The contractual performance reflects (reflected) some minor problems. Corrective actions being taken by the contractor appear to be effective (Corrective actions taken were effective).

4. VERY GOOD: Performance meets (met) contractual requirements and exceeds (exceeded) some of the Government’s expectations. The contractual performance reflects (reflected) some minor problems and corrective actions being taken by the contractor appear to be effective (Corrective actions taken were effective).

5. EXCEPTIONAL: Performance meets (met) contractual requirements and exceeds (exceeded) many of the Government’s expectations. The contractual performance reflects (reflected) few minor problems and corrective actions taken by the contractor appear to be highly effective (corrective actions taken were effective).

N/A: Not applicable or rater has not observed performance in this area.

CONTRACTOR’S PERFORMANCE QUESTIONS

1. The effectiveness of the Contractor’s overall project management ability (including but not limited to project managers, quality control managers, safety managers, and superintendents); labor (skilled and unskilled workers); equipment; supplies; tools; and financial resources to successfully perform, provide contract deliverables and complete work in a safe and timely manner.

1 2 3 4 5 NA

Comments:

2. The contractor’s ability to complete the project according to the contractor’s provided schedule and within the period of performance.

3. The contractor’s ability to understand and meet customer’s technical requirements.

4. The contractor’s ability to manage personnel to ensure quality workmanship.

5. The contractor’s ability to provide complete deliverables (reports, records) quality records as required.

6. The Contractor’s ability to comply with safety requirements.

7. The Contractor’s ability to resolve discrepancies in a timely and effective manner and the ability to report, investigate, and take corrective actions in a timely and effective manner.

8. Has the contractor’s performance required the issuance of any cure notices, show cause letters, or terminations for cause/default? (Please circle Yes or No).

Yes No

8. Would you select this contractor again?

Yes No

THIS COMPLETED QUESTIONNAIRE WILL NOT BE DISCLOSED TO ANYONE

OUTSIDE THE GOVERNMENT. THANK YOU FOR TAKING THE TIME TO

COMPLETE THIS QUESTIONNAIRE.