80KSC020Q0012 Questions and Answers 06102020.pdf
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- Solicitation number
- 80KSC020Q0012
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This document provides a combined synopsis and solicitation for remote Communication Access Real-Time Translation (CART) services issued by the National Aeronautics and Space Administration Kennedy Space Center. The solicitation seeks offers for a one year base period of services with four one-year option periods in accordance with the attached performance work statement and pricing schedule. The acquisition is set aside for Women-Owned Small Businesses with a NAICS code of 561492 and size standard of $16.5M. The incumbent contractor is Lisa B. Johnston, Inc. which was awarded the previous contract for $87,750. Questions for this solicitation were due by June 10, 2020 and offers are due by June 16, 2020 to the listed contracting specialist. The solicitation identifies relevant details including the scope of services required, pricing terms, and agency and point of contact information.
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| File | Type | Posted |
|---|---|---|
| Attachment 2 Schedule.xlsx | XLSX spreadsheet | |
| Attachment 1 PWS.pdf | ||
| 80KSC020Q0012.pdf |
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Solicitation # 80KSC020Q0012
NASA/KSC
Remote Communication Access Realtime Transcription (CART) Services
Questions and Answers 6/10/2020
QUESTION 1: Do you know if we’d have to be registered with SAM already to be considered for this?
Answer to Question 1: Yes. Refer to solicitation provision 52.204-7. Please also reference 52.212-1 “All companies must be registered in the System for Award Management at https://www.sam.gov/portal/public/SAM/ to be considered for award.”
QUESTION 2: Would we be able to register for SAM upon award if we were awarded the contract, or would it need to be done already?
Answer to Question 2: Refer to solicitation provision 52.204-7; See question #1
QUESTION 3: Who are the current incumbents? What are their rates?
Answer to Question 3: 80NSSC17P0032 was awarded to Lisa B. Johnston, Inc., 3233 Fairview Drive, Melbourne, FL 32934-7606, in the amount of $87,750.00 (Base One- Year Period and 4 one-year Option periods). A break out of the contract line items was determined not releasable.
QUESTION 4: On Page 2 of the PWS: it states that regarding cancellations "Due to the dynamic nature of NASAs work, changes are unavoidable; therefore, meetings are subject to cancellation or rescheduling." How often does the Center expect to cancel meetings with less than 24 hours notice? What was the percentage of requests that were cancelled with less than 24 hours notice in 2019?
Answer to Question 4: The Center anticipates a decrease in the amount of cancellations for the anticipated contract award; however, in 2019 approximately 19% of the meetings were cancelled.
QUESTION 5: Page 2 of the PWS states that "The Contractor shall exert best efforts to support service requests received with limited notice of two (2) hours." In 2019 how often did requests come in for last minute needs?
Answer to Question 5: Requests for service with less than two hour notice are relatively infrequent. The highest requests experienced to date is approximately 8 to 10 monthly.
QUESTION 6: Page 4 of the combined synopsis/solicitation states that we must include the FOB destination to this Center. Can you please explain where this information can be located?
Answer to Question 6: Offerors shall complete this field with “Destination.
QUESTION 7: In 2019 how many requests were less than 24 hour notice?
Answer to Question 7: Estimate approximately 14-16 monthly.
QUESTION 8: Will NASA/KSC consider an extension to the due date of 6/16/20?
Answer to Question 8: An extension is not anticipated at this time. Request potential offerors to adhere to the submission date.
QUESTION 9: Are agencies eligible to respond to this RFQ if they have a different NAICS Code than stated in the solicitation, assuming they subcontract with a company who has the appropriate NAICS code?
Answer to Question 9: Prime contractors submitting a quote shall meet the requirements of the solicitation and the identified NAICS Code.
QUESTION 10: Is there an incumbent vendor providing this service? If so: Who holds the contract? What is the pricing on the current contract?
Answer to Question 10: See Question #3 above
QUESTION 11: What challenges, if any, does NASA/KSC currently face in procuring CART Services?
Answer to Question 11: No issues currently. New contract concerns are finding a contractor that can provide the same level of service without transitional training and that has a knowledge of NASA terminology, and meeting/user dynamics.
QUESTION 12: Please confirm that any given request may be invoiced for a minimum of 4 EAs (chargeable increments)?
Answer to Question 12: Yes, minimum charge is 1 hour or 4 units.
Reference Attachment #1, PWS paragraph: “Scope”; and paragraph: “Invoicing”.
Reference Attachment #2, Schedule, “Note: Unit of Issue "EA" is defined as 15 minutes of service”. (PWS "Invoicing").
QUESTION 13: Does NASA/KSC have a preference as to the number of resumes/Certified CART Providers submitted with our proposal?
Answer to Question 13: Resume submission shall anticipate the support of at least four KSC individuals through consistent and dedicated contractor providers as identified in Attachment #1, PWS, Paragraph “Performance Requirements and Minimum Certification”.
QUESTION 14: Is there an expected page limitation for proposal responses?
Answer to Question 14: No limitations were imposed.
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